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9
       Creative Strategy: Implementation
       and Evaluation




McGraw-Hill/Irwin     © 2004 The McGraw-Hill Companies, Inc., All Rights Reserved.
Appeals and Execution Style


Advertising Appeal
   The approach used to attract the attention
   of consumers and/or
   To influence consumer feelings toward the
   product, service or cause

Creative Execution Style
   The way a particular appeal is turned into
   an advertising message
   The way the message is presented to the
   consumer
Advertising Appeals

           Two Broad Categories of Appeals

Informational/Rational Appeals         Emotional Appeals

  Focuses on the consumer’s
 Focuses on the consumer’s          Relate to consumers’
practical, functional,or
practical, functional,or           social and/or psychological
utilitarian need for the product
utilitarian need for the product   needs for purchasing a
or service
or service                         product or service

 Emphasizes the features or
 Emphasizes the features or         Many advertisers believe
benefits
benefits                           consumers’ emotions work
                                   better at selling brands
 Messages emphasize facts
 Messages emphasize facts          that do not differ markedly
and logic
and logic                          from competing brands
Rational Appeals


  Feature appeals
    Focus on the dominant traits of the product
  Competitive appeals
    Makes comparisons to other brands
  Favorable price appeals
    Makes price offer the dominant point
  News appeals
    News or announcement about the product
  Product/service popularity appeals
    Stresses the brand’s popularity
Informational/Rational Appeals

Rational Motives

    Comfort
    Convenience
    Economy
    Health
    Quality
    Dependability
    Durability
    Performance
    Efficiency
Emotional Appeals
Personal States or Feelings

  Achievement /           Joy
  Accomplishment          Love
  Actualization           Nostalgia
  Affection               Pleasure
  Ambition                Pride
  Arousal / stimulation   Safety
  Comfort                 Security
  Excitement              Self-esteem
                          Sentiment
  Fear
                          Sorrow/grief
  Happiness
Emotional Appeals

Social-Based Feelings

       Acceptance
       Approval
       Affiliation / belonging
       Embarrassment
       Involvement
       Recognition
       Rejection
       Respect
       Status
       Sophistication
Advertising for Skyy vodka uses emotional
appeals




               Source: Courtesy of Skyy Spirits, LLC
Transformational Advertising

     A transformational ad is “one which associates the
 experience of using the advertised brand with a unique set of
   psychological characteristics which would not typically be
   associated with the brand experience to the same degree
            without exposure to the advertisement”


   The ads create feelings, images, meanings, and beliefs
   about the product or service that may be activated
   when consumers use it
   Transformational ads have two characteristics:
      The ad must make the experience of using the product
      richer, warmer, more exciting and/or enjoyable than that
      obtained solely from an objective description of the
      advertised brand
      It must connect the experience of the ad so tightly with
      the experience of using the brand that the consumer
      can’t remember the brand without recalling the
      experience generated by the ad
Levels of Relationship with Brands




             Emotions

            Personality

         Product Benefits
Other Types of Appeals


  Reminder Advertising – the objective is to
  build and/or maintain awareness and keep
  the name of the company and/or brand in
  front of the customer.
    Often used by well known brands and market
    leaders that are well-established in the market.


  Teaser advertising – goal is to create
  curiosity, interest, and/or excitement about
  a product, brand or topic by mentioning it
  but not actually showing it.
    Often used for new products/models and for
    movies.
Lee Jeans used teaser advertising to create
interest and excitement for its new jeans
Advertising Execution Techniques

Creative execution: The way an advertising
appeal is presented.

  Straight-sell or factual   Testimonial
  message
                             Animation
  Science / technical
  evidence                   Personality Symbol
                             Fantasy
  Demonstration
                             Dramatization
  Comparison
                             Humor
  Slice of life
                             Combinations
This ad uses a straight sell execution of a
product popularity appeal




               Source: Courtesy Neutrogena Corporation
Creative Tactics: Print Advertising

Headline
   Words in the leading position of the ad. Attract readers’
   attention/interest and encourage them to read the rest of
   the ad
      Direct Headlines – straightforward and informative about the
      product or service
      Indirect Headlines – provoke curiosity or interest by use of
      questions, provocations, challenges, how-to
Subheads
   Smaller than the main headline, larger than the copy. Used
   to break up large amounts of copy and highlight key sales
   points
Body copy
   The main text portion of a print ad, used to present the
   relevant information. Content depends on appeal and
   execution style
Creative Tactics: Print Ad Components



Visual Elements
    Must attract attention
    Communicate idea or image
    Work in synergistic fashion with headline and copy
    Illustrations such as drawings or photos
    Identification marks such as trademarks, logos, brand
    name
Layout or Format
    The physical arrangement of the various elements of
    a print ad including headline, subheads, body copy,
    illustrations, and identifying marks
    Decisions include size, color, white space
Elements of a Print ad



Headline




 Visual                       Insert Savin ad
                                 from 6/e
                               acetates here
                                   T9-6
Body Copy



  Identification Marks
Creative Tactics: Print Ad Layout



     Size
       Expressed in columns, column
       inches or portions of a page
     Color
       Black & white or two-, three-, or
       four-color printing
     White Space
       Marginal and intermediate space on
       the page that remains unprinted
Creative Tactics: Television


Components of a TV Commercial


    Video – what is seen on the screen.
    Includes decisions regarding visual,
    sequencing, setting, lighting, talent,
    etc.
    Audio – voices, music, sound effects
       Voiceover – delivery of the message
       Music
          Needledrop
          Well known songs
          Jingles
Classic songs used in commercials


Title           Artist           Brand/Company
Revolution      Beatles          Nike

Start Me Up     Rolling Stones   Microsoft Windows 95

Come Together   Beatles          Nortel

Desert Rose     Sting            Jaguar

Ray of Light    Madonna          Microsoft Windows XP

Rock and Roll   Led Zeppelin     Cadillac
Creative Tactics: Television
Planning and Production

The elements of a TV commercial are brought together
      in a Script which is used to provide a detailed
        description of the video and audio content


      Three Phases of Production

1. Preproduction
     All work before actual shooting, recording
2. Production
     Period of filming, taping, or recording
3. Postproduction
     Work after commercial is filmed or recorded
Creative Tactics: Television
Preproduction Tasks


    Select a director
    Choose production company
    Bidding
    Cost and timing
    Production timetable
      Set construction
      Location
      Agency, client approval
      Casting
      Wardrobes
    Production Meeting
Creative Tactics: Television
Production Tasks



    Location versus set shoots

    Night/weekend shoots

    Talent arrangements
Creative Tactics: Television
Postproduction Tasks


      Editing
      Processing
      Sound effects
      Audio/video mixing
      Opticals
      Client/agency approval
      Duplicating
      Release/shipping
Evaluation and Approval of Creative Work

Guidelines for Evaluating Creative Output

  Consistent with brand’s marketing objectives?
  Consistent with brand’s marketing objectives?
  Consistent with brand’s advertising objectives?
  Consistent with brand’s advertising objectives?
  Consistent with creative strategy, objectives?
  Consistent with creative strategy, objectives?
  Does it communicate what it’s suppose to?
  Does it communicate what it’s suppose to?
  Approach appropriate to target audience?
  Approach appropriate to target audience?
  Communicate clear, convincing message?
  Communicate clear, convincing message?
  Does execution overwhelm the message?
  Does execution overwhelm the message?
  Appropriate to the media environment?
  Appropriate to the media environment?
   Is the advertisement truthful and tasteful?
  Is the advertisement truthful and tasteful?

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Chap09 Creative Strategy Implementation And Evaluation

  • 1. 9 Creative Strategy: Implementation and Evaluation McGraw-Hill/Irwin © 2004 The McGraw-Hill Companies, Inc., All Rights Reserved.
  • 2. Appeals and Execution Style Advertising Appeal The approach used to attract the attention of consumers and/or To influence consumer feelings toward the product, service or cause Creative Execution Style The way a particular appeal is turned into an advertising message The way the message is presented to the consumer
  • 3. Advertising Appeals Two Broad Categories of Appeals Informational/Rational Appeals Emotional Appeals Focuses on the consumer’s Focuses on the consumer’s Relate to consumers’ practical, functional,or practical, functional,or social and/or psychological utilitarian need for the product utilitarian need for the product needs for purchasing a or service or service product or service Emphasizes the features or Emphasizes the features or Many advertisers believe benefits benefits consumers’ emotions work better at selling brands Messages emphasize facts Messages emphasize facts that do not differ markedly and logic and logic from competing brands
  • 4. Rational Appeals Feature appeals Focus on the dominant traits of the product Competitive appeals Makes comparisons to other brands Favorable price appeals Makes price offer the dominant point News appeals News or announcement about the product Product/service popularity appeals Stresses the brand’s popularity
  • 5. Informational/Rational Appeals Rational Motives Comfort Convenience Economy Health Quality Dependability Durability Performance Efficiency
  • 6. Emotional Appeals Personal States or Feelings Achievement / Joy Accomplishment Love Actualization Nostalgia Affection Pleasure Ambition Pride Arousal / stimulation Safety Comfort Security Excitement Self-esteem Sentiment Fear Sorrow/grief Happiness
  • 7. Emotional Appeals Social-Based Feelings Acceptance Approval Affiliation / belonging Embarrassment Involvement Recognition Rejection Respect Status Sophistication
  • 8. Advertising for Skyy vodka uses emotional appeals Source: Courtesy of Skyy Spirits, LLC
  • 9. Transformational Advertising A transformational ad is “one which associates the experience of using the advertised brand with a unique set of psychological characteristics which would not typically be associated with the brand experience to the same degree without exposure to the advertisement” The ads create feelings, images, meanings, and beliefs about the product or service that may be activated when consumers use it Transformational ads have two characteristics: The ad must make the experience of using the product richer, warmer, more exciting and/or enjoyable than that obtained solely from an objective description of the advertised brand It must connect the experience of the ad so tightly with the experience of using the brand that the consumer can’t remember the brand without recalling the experience generated by the ad
  • 10. Levels of Relationship with Brands Emotions Personality Product Benefits
  • 11. Other Types of Appeals Reminder Advertising – the objective is to build and/or maintain awareness and keep the name of the company and/or brand in front of the customer. Often used by well known brands and market leaders that are well-established in the market. Teaser advertising – goal is to create curiosity, interest, and/or excitement about a product, brand or topic by mentioning it but not actually showing it. Often used for new products/models and for movies.
  • 12. Lee Jeans used teaser advertising to create interest and excitement for its new jeans
  • 13. Advertising Execution Techniques Creative execution: The way an advertising appeal is presented. Straight-sell or factual Testimonial message Animation Science / technical evidence Personality Symbol Fantasy Demonstration Dramatization Comparison Humor Slice of life Combinations
  • 14. This ad uses a straight sell execution of a product popularity appeal Source: Courtesy Neutrogena Corporation
  • 15. Creative Tactics: Print Advertising Headline Words in the leading position of the ad. Attract readers’ attention/interest and encourage them to read the rest of the ad Direct Headlines – straightforward and informative about the product or service Indirect Headlines – provoke curiosity or interest by use of questions, provocations, challenges, how-to Subheads Smaller than the main headline, larger than the copy. Used to break up large amounts of copy and highlight key sales points Body copy The main text portion of a print ad, used to present the relevant information. Content depends on appeal and execution style
  • 16. Creative Tactics: Print Ad Components Visual Elements Must attract attention Communicate idea or image Work in synergistic fashion with headline and copy Illustrations such as drawings or photos Identification marks such as trademarks, logos, brand name Layout or Format The physical arrangement of the various elements of a print ad including headline, subheads, body copy, illustrations, and identifying marks Decisions include size, color, white space
  • 17. Elements of a Print ad Headline Visual Insert Savin ad from 6/e acetates here T9-6 Body Copy Identification Marks
  • 18. Creative Tactics: Print Ad Layout Size Expressed in columns, column inches or portions of a page Color Black & white or two-, three-, or four-color printing White Space Marginal and intermediate space on the page that remains unprinted
  • 19. Creative Tactics: Television Components of a TV Commercial Video – what is seen on the screen. Includes decisions regarding visual, sequencing, setting, lighting, talent, etc. Audio – voices, music, sound effects Voiceover – delivery of the message Music Needledrop Well known songs Jingles
  • 20. Classic songs used in commercials Title Artist Brand/Company Revolution Beatles Nike Start Me Up Rolling Stones Microsoft Windows 95 Come Together Beatles Nortel Desert Rose Sting Jaguar Ray of Light Madonna Microsoft Windows XP Rock and Roll Led Zeppelin Cadillac
  • 21. Creative Tactics: Television Planning and Production The elements of a TV commercial are brought together in a Script which is used to provide a detailed description of the video and audio content Three Phases of Production 1. Preproduction All work before actual shooting, recording 2. Production Period of filming, taping, or recording 3. Postproduction Work after commercial is filmed or recorded
  • 22. Creative Tactics: Television Preproduction Tasks Select a director Choose production company Bidding Cost and timing Production timetable Set construction Location Agency, client approval Casting Wardrobes Production Meeting
  • 23. Creative Tactics: Television Production Tasks Location versus set shoots Night/weekend shoots Talent arrangements
  • 24. Creative Tactics: Television Postproduction Tasks Editing Processing Sound effects Audio/video mixing Opticals Client/agency approval Duplicating Release/shipping
  • 25. Evaluation and Approval of Creative Work Guidelines for Evaluating Creative Output Consistent with brand’s marketing objectives? Consistent with brand’s marketing objectives? Consistent with brand’s advertising objectives? Consistent with brand’s advertising objectives? Consistent with creative strategy, objectives? Consistent with creative strategy, objectives? Does it communicate what it’s suppose to? Does it communicate what it’s suppose to? Approach appropriate to target audience? Approach appropriate to target audience? Communicate clear, convincing message? Communicate clear, convincing message? Does execution overwhelm the message? Does execution overwhelm the message? Appropriate to the media environment? Appropriate to the media environment? Is the advertisement truthful and tasteful? Is the advertisement truthful and tasteful?