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The Future of Marketing Research SEEMAR 08 Uroš Cvetko CEO Valicon
The landscape were MR is operating is changing Direct marketing Technology /  Data mining Role of marketing Consumer in control Internet  / mobility Response rates Privacy concerns Customer centricity Online communities
Challenges affecting the future of marketing research ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Source:  MRA 2008 Conference, Mary Ann Packo, the CEO of Milward Brown North America
HOW MR will be conducted has been already widely discussed ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Question remains WHO?
What is Market Research? ,[object Object],[object Object]
In the past information was scarce Marketing research Marketing decision making Customers Data collection Analysis Prediction Advice Field data Strategic consulting Marketing agencies  ILLUSTRATIVE
With the new sources of data new players appeared on the landscape Marketing research Marketing decision making Customers Data collection Analysis Prediction Advice Field data Online data Internal data Data CompetItion ILLUSTRATIVE Strategic consulting / Marketing agencies CRM IT CI Online research Online monitoring
Resulting new competitive landscape Marketing research Marketing decision making Customers Data collection Analysis Prediction Advice Field data Online data Internal data Data CompetItion SELECTED GLOBAL BRANDS
Future is likely to bring consolidation Marketing decision making Customers Data collection Analysis Prediction Advice Data WHO ? Niche players Niche players Niche players Niche players Niche players CompetItion ILLUSTRATIVE
Are MR companies fit for the this future? S W O T ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Where should MR go Marketing research Marketing decision making Customers Data collection Analysis Prediction Advice Field data Online data Internal data Data CompetItion ILLUSTRATIVE 1 2 3
Marketing research revisited For… MR is… which gives the most… because of… ,[object Object],[object Object],[object Object],[object Object],[object Object]
Main take-aways ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
For more information [email_address] VALICON  Zagreb Petra Grgeca 9 10000 Zagreb T: +385   1   633   15   00 F: +385   1   631   40   33 [email_address] hr VALICON  Sarajevo  Pruš ć akova 2 71000 Sarajevo T: +387   33   688   975 F: +387   33   668   975 [email_address] ba VALICON  Ljubljana  Kopitarjeva 2 1000 Ljubljana T: +386   1   420   49   00 F: +386   1   420   49   60 [email_address] si

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Uros Cvetko: The Future of Marketing Research

  • 1. The Future of Marketing Research SEEMAR 08 Uroš Cvetko CEO Valicon
  • 2. The landscape were MR is operating is changing Direct marketing Technology / Data mining Role of marketing Consumer in control Internet / mobility Response rates Privacy concerns Customer centricity Online communities
  • 3.
  • 4.
  • 5.
  • 6. In the past information was scarce Marketing research Marketing decision making Customers Data collection Analysis Prediction Advice Field data Strategic consulting Marketing agencies ILLUSTRATIVE
  • 7. With the new sources of data new players appeared on the landscape Marketing research Marketing decision making Customers Data collection Analysis Prediction Advice Field data Online data Internal data Data CompetItion ILLUSTRATIVE Strategic consulting / Marketing agencies CRM IT CI Online research Online monitoring
  • 8. Resulting new competitive landscape Marketing research Marketing decision making Customers Data collection Analysis Prediction Advice Field data Online data Internal data Data CompetItion SELECTED GLOBAL BRANDS
  • 9. Future is likely to bring consolidation Marketing decision making Customers Data collection Analysis Prediction Advice Data WHO ? Niche players Niche players Niche players Niche players Niche players CompetItion ILLUSTRATIVE
  • 10.
  • 11. Where should MR go Marketing research Marketing decision making Customers Data collection Analysis Prediction Advice Field data Online data Internal data Data CompetItion ILLUSTRATIVE 1 2 3
  • 12.
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  • 14. For more information [email_address] VALICON Zagreb Petra Grgeca 9 10000 Zagreb T: +385 1 633 15 00 F: +385 1 631 40 33 [email_address] hr VALICON Sarajevo Pruš ć akova 2 71000 Sarajevo T: +387 33 688 975 F: +387 33 668 975 [email_address] ba VALICON Ljubljana Kopitarjeva 2 1000 Ljubljana T: +386 1 420 49 00 F: +386 1 420 49 60 [email_address] si