Job frustration is one among the interesting topic in organisational behavior. This presentation gives you the detail about how to work on the natural unavoidable state of human behavior, from where it comes, how does it affects one,s behavior and how to control such frustration. This presentation also includes some content test and activities to explain the topic.

1. A natural unavoidable feature of human life

2. Contents
What is frustration?
Where does frustration come from?
How does frustration affects behaviour?
How to manage frustration?

3. What is frustration?
While achieving any goal it gives
satisfaction, not achieving creates
otherwise feelings producing a
sense of deprivation in the person.
This deprivation in a person may
result in “Frustration”
It is a resultant feel, caused by a
sense of privation, deprivation, or
conflict in relation to the goal-
directed activities.

4. Where Does it Come From ?

5. ctivity Time!

6. The factors causing frustration are,
,where
= the function
f = Expectation to achieve a goal
V = Valence (attractiveness of the goal)
O = Opportunity to achieve the goal in near future
I = Investment of effort and other inputs in achieving the goal
P = Publicity on achieving the goal

9. Four behavior that is affected by
Frustration
Aggression
Regression
Flight
Exploration

10. AggressionCommon reaction to
frustration. It may take
forms as follows
General - kicking,
knocking etc
Target - towards boss or
superior
Self-directed- blaming
oneself
Displaced- Anger is
directed on dependents
like relatives or
subordinates

11. Regression
A return to a former or less
developed state.
It can also be previous mode of
behaviour
May take the form of
Retrogression*
*Retrogression- Reverting to one’s past
behaviour

12. Flight
Escapism
It takes several
forms like APATHY
when one neglects
frustration
WITHDRAWAL,
FANTASY and
RATIONALISATION
(like a baby catches
shadow)

13. Exploration
Solving the problems
Explores with alternate
strategies
It can be done in
several forms like
finding alternatives, self
action, action by others
and joint action

15. 4
1 2 3
5 6
Aggression
Aggression
Regression Flight
Exploration Exploration

16. How to manage Frustration?
Diagnostic steps
1. To know the
feelings of the
frustrated
employee
2. To share own
feelings of
disappointment
Constructive steps
1. Physical effects
2. Social effects

18. Presented by
Arina
Disha
Lekha
Priyanka
Senorita
Shravanthi
Vaishnavi