In this workshop, L+W will guide participants to look at how Phygital Experience can reconcile the gap between the Physical and the Digital in the domains of Work, Healthcare, Fitness and Hospitality. What new valuable experiences can the User have in-context? What new data sets can be captured as an intended result, for the Business?
To articulate these intents, the workshop vehicle will be Seating and its rituals, and imagining its Future. Through new archetypes of “Chairs”, L+W will help participants write stories of the Products, Services and Experiences of the Phygital tomorrow.
4. DISRUPTORBUDDY SERVANTMOTHER SCIENTIST/
DOCTOR
Personification: a seat with a character
Motivate
Foster
Care for
Concern
Push
Remember
Listen
Pamper
Teach
...
Relax with
Hang out
Trust
Rely on
Confide in
Experience together
Horsing around
Share opinions
...
Analyze
Examin
Provides insights
Suggests
Prescribe
Correct
Heal
Inform
...
Disturb
Wake people up
Revoluctionary
Reactionary
Anti
Enchanter
Witch
....
Assist
Remind
Minion Job
Silent serving
Massage
...
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5. FOR (target audience) WHO (need/opportunity)
OUR PRODUCT/SERVICE IS (define what it is) THAT (benefit)
UNLIKE (alternatives) OUR PRODUCT/SERVICE (differenciator)
Mission Statement
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11. WORKING
REMOTELY
Need for social
interaction
Work together
like in the
same room
Support video
conferencing
Enhance virtual
communication
SEATING + WORKING: Pain-points, issues and opportunities
Brainstorm more around these ideas
E
Battery life span
Flexibility
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19. The following pages are
to hand out in case
a group is really stuck
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20. A little help: possible implementations
Sensors
Privacy panels/ears
Tables
Wheels
Motors
Lights
Massage gears
Screens
Projector
Physical interfaces
Scent diffusers
...
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21. A little help: possible outcomes
THE
WAITING
CHAIR
THE VIDEO
CONFERENCE
CHAIR
THE
FITNESS
CHAIR
THE
MEETING
CHAIR
THE
PAUSE
CHAIR
THE
CAFE
CHAIR
...
THE
NOMADIC
CHAIR
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