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Non-Profit Collaborations: An
   Introduction to Group Purchasing
        and IT Services Optimization


                                           Presented by:
Carrie Vogelsang, Program Manager, Council Connections
Dr. Rich Swafford, CIO, Community Clinics Health Network
                                               June 2009
Council of Community Clinics: 30+ years of Collaboration

   1977 – San Diego Council of Community Clinics (CCC) forms as a service
    organization for non-profit clinics in San Diego and Imperial Counties.

   1979 - CCC Board decides to form a purchasing Co-op to help lower
    prices on lab and medical supplies. This Co-op is now a nation-wide
    Group Purchasing Organization: Council Connections.

   1993 - CCC forms the Community Clinics Health Network (CCHN) which
    assists member clinics with their business, clinical and technology needs.

   2001 - CCHN receives funding for IT Project that is now known as the
    Technical Services Organization.

   2009 - CC and CCHN continue to build on their partnership to offer a
    broader scope of services and customer support to members.
What is a Group Purchasing Organization (GPO)?

    A GPO is designed specifically to save its members money
     by negotiating contracted pricing with vendors.

    Council Connections is a GPO for organizations that offer
     health or education services. There are no fees to become
     a member since fees are collected from vendors, based on
     sales volume.

    “The More We Buy, The More You Save”: Combining the
     purchasing volume of our members gives us greater
     negotiating power with our vendors. In 2006, CC joined
     forces with Premier, Inc, the nation’s largest GPO, to bring
     greater savings and a broader contract portfolio to its
     members.
What Products & Services are Available?
 Non-Clinical
  Food Service Distribution
  Cell Phone Service
  Office Supplies & Furniture
  Copiers/Fax/Dictation
  Computer Hardware/Software
  Janitorial Supplies
  Background Checks
  Business Forms/Charts
  Yellow Pages
  Shredding
  Rental Cars
 Clinical
  Medical Supplies & Equipment
  Dental Supplies & Equipment
  Lab Products and Services
  Pharmaceuticals
  Uniforms
A Few of Our Vendor Partners
Sample Price Comparison (Office Depot vs. Competitor) = 22% Savings!
SKU       OD         Desc.            U/M     Qty   Price   Ext     CC      CC      $          %
          SKU                                               Price   Price   Ext     Disc.      Disc.
                                                                            Price
                       quot;Copyquot; Ink
SHA1359   911115     Stamp, 1/2quot; x     EA       1     x       x       x       x       $0.90      10%
                    1 5/8quot;, Red Ink
                       3M Post-It
                      Arrow Flags,
439110    395971                      PK/96     1     x       x       x       x       $2.26      53%
                        Assorted
                     Bright Colors
                       3M Post-It
                     Notes, Blank,
679951     419853      1 1/2 x 2quot;,     DZ       7     x       x       x       x       $12.53     30%
                    Assorted Ultra
                          Colors
                       3M Scotch
                       Tape with
                    Free Dual-Roll
609007    324070                       PK/1     1     x       x       x       x       $6.92      17%
                          Tape
                       Dispenser,
                          Black
                         Ampad
                       EnviroTech
                    100% Recycled
704413    583726     Colored Top-     BX/50     1     x       x       x       x       $1.49      10%
                         Tab file
                       Folders, 3-
                      Tab, Letter
                      Liquid Paper
                      DryLine Mini
                       Correction
508581     593605                      PK/5     9     x       x       x       x       $10.80     12%
                          Tape,
                        Assorted,
                        1/5x16.4
                                                                                      Avg
      TOTAL SAVINGS                                                                             22%
                                                                                    Monthly=
Who is eligible to join Council Connections?
  Any organization that offers, or is affiliated with, health or education services:
   A few of our non-profit members in San Diego County include:
        • Asian Pacific Health Center
        • Elizabeth Hospice
        • Epilepsy Foundation of San Diego
        • Father Joe’s Villages
        • Home of Guiding Hands
        • Hospital Association of SD & Imperial Counties
        • La Maestra Community Health Center
        • Planned Parenthood of SD and Riverside Counties
        • San Diego Food Bank
        • San Diego Jewish Academy
        • Survivors of Torture International
        • USD Student Health Services
        • YWCA of San Diego County
Why Join Council Connections?

• Our Commitment to Service and Collaboration

• Our Unique Ability to Meet the Needs of our Members

• It’s Easy and FREE:
   Membership Forms:
         • Council Connections / Premier Membership Application
         • Confidentiality Agreement
         • Applicable Vendor Forms
Questions?

CONTACT :

   Carrie Vogelsang, Program Manager

   Phone: 619-542-4331

   Email: cvogelsang@councilconnections.com

   Website: www.councilconnections.com
Technology Support in a Collaborative Environment:

Making the Most of Your Technology Dollar

            Dr. Richard Swafford
            Chief Information Officer
            Community Clinics Health Network (CCHN)
Major Change Factors

   • Political/Social

   • Technological

   • Clinical

   • Financial
Health IT Provisions in Economic
                 Stimulus Package Raise
               Prospects for Job Creation




         Opinion: Health Industry Not
          Yet Realizing Cost-Saving
                Benefits of IT




iHealthBeat is published daily for the California HealthCare Foundation by The Advisory Board Company.
Decisions, Decisions

• Do I deploy that new system now or wait for the funding?

• Will this vendor be around in 6 months?

• Can I sustain this new system?

• How will this impact my provider productivity and can I afford that hit?

• Will my staff accept the change?
Why Collaboration?
  • Technology Support Services

      – Reducing Costs Through Collaboration

      – Increasing Support and Coordination

      – Enhancing Skill Sets

      – Reducing Productivity Losses
System Hosting
• Potential Hosted Products

    – Email

    – Website

    – Financial Systems

    – Various Healthcare Platforms

    – Office Automation
System Hosting
• Cost Advantages
   – Reduced Hardware Needs

   – Reduced Maintenance Fees

   – Efficient Use of Data Center Space
       • AC, Power, etc

   – Staffing Needs
Consulting Services

• Project Management

• IT Consulting

• Purchasing Assistance

• Site Assessments

• Staffing and Recruitment
Consulting Services
• Project Management
   – Experienced

   – Product Certified Staff

   – Familiar with Non-Profit Setting

   – Thorough and Reliable

   – Multiple Implementations
Consulting Services

• IT Consulting
   – Highly Experienced

   – Broad Range of Options
      • From Infrastructure to Strategic Planning

   – Reasonably Priced
Consulting Services

• Purchasing Assistance
   – Product Selection

    – Vendor Selection and Negotiation

    – Collaboration with Council Connections

    – We ensure you get the right product to meet your needs.
Consulting Services
• Site Assessments
   – IT Department Assessment

   – Systems and Applications Assessment

   – Policies and Procedures

   – Security and Regulatory Assessment

   – Disaster Recovery Planning
Consulting Services

• Staffing and Recruitment
   – Advertise and Market New Positions

   – Interview and Assist in Selection

   – Specialize in Director Level Recruitment

   – Provide Input on Technical Competence of New Hires
Final Thoughts

• Integrate IT into Executive Leadership

• Plan, Plan, Plan…

• Technology is not a panacea.

• You’re not alone!
Contact Info


     Dr. Richard Swafford, PhD
     Chief Information Officer
     619-542-4311
     rswafford@ccc-sd.org
     www.cchealthnetwork.org

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C Shared Purchasing IT

  • 1. Non-Profit Collaborations: An Introduction to Group Purchasing and IT Services Optimization Presented by: Carrie Vogelsang, Program Manager, Council Connections Dr. Rich Swafford, CIO, Community Clinics Health Network June 2009
  • 2. Council of Community Clinics: 30+ years of Collaboration  1977 – San Diego Council of Community Clinics (CCC) forms as a service organization for non-profit clinics in San Diego and Imperial Counties.  1979 - CCC Board decides to form a purchasing Co-op to help lower prices on lab and medical supplies. This Co-op is now a nation-wide Group Purchasing Organization: Council Connections.  1993 - CCC forms the Community Clinics Health Network (CCHN) which assists member clinics with their business, clinical and technology needs.  2001 - CCHN receives funding for IT Project that is now known as the Technical Services Organization.  2009 - CC and CCHN continue to build on their partnership to offer a broader scope of services and customer support to members.
  • 3. What is a Group Purchasing Organization (GPO)?  A GPO is designed specifically to save its members money by negotiating contracted pricing with vendors.  Council Connections is a GPO for organizations that offer health or education services. There are no fees to become a member since fees are collected from vendors, based on sales volume.  “The More We Buy, The More You Save”: Combining the purchasing volume of our members gives us greater negotiating power with our vendors. In 2006, CC joined forces with Premier, Inc, the nation’s largest GPO, to bring greater savings and a broader contract portfolio to its members.
  • 4. What Products & Services are Available? Non-Clinical  Food Service Distribution  Cell Phone Service  Office Supplies & Furniture  Copiers/Fax/Dictation  Computer Hardware/Software  Janitorial Supplies  Background Checks  Business Forms/Charts  Yellow Pages  Shredding  Rental Cars Clinical  Medical Supplies & Equipment  Dental Supplies & Equipment  Lab Products and Services  Pharmaceuticals  Uniforms
  • 5. A Few of Our Vendor Partners
  • 6. Sample Price Comparison (Office Depot vs. Competitor) = 22% Savings! SKU OD Desc. U/M Qty Price Ext CC CC $ % SKU Price Price Ext Disc. Disc. Price quot;Copyquot; Ink SHA1359 911115 Stamp, 1/2quot; x EA 1 x x x x $0.90 10% 1 5/8quot;, Red Ink 3M Post-It Arrow Flags, 439110 395971 PK/96 1 x x x x $2.26 53% Assorted Bright Colors 3M Post-It Notes, Blank, 679951 419853 1 1/2 x 2quot;, DZ 7 x x x x $12.53 30% Assorted Ultra Colors 3M Scotch Tape with Free Dual-Roll 609007 324070 PK/1 1 x x x x $6.92 17% Tape Dispenser, Black Ampad EnviroTech 100% Recycled 704413 583726 Colored Top- BX/50 1 x x x x $1.49 10% Tab file Folders, 3- Tab, Letter Liquid Paper DryLine Mini Correction 508581 593605 PK/5 9 x x x x $10.80 12% Tape, Assorted, 1/5x16.4 Avg TOTAL SAVINGS 22% Monthly=
  • 7. Who is eligible to join Council Connections? Any organization that offers, or is affiliated with, health or education services: A few of our non-profit members in San Diego County include: • Asian Pacific Health Center • Elizabeth Hospice • Epilepsy Foundation of San Diego • Father Joe’s Villages • Home of Guiding Hands • Hospital Association of SD & Imperial Counties • La Maestra Community Health Center • Planned Parenthood of SD and Riverside Counties • San Diego Food Bank • San Diego Jewish Academy • Survivors of Torture International • USD Student Health Services • YWCA of San Diego County
  • 8. Why Join Council Connections? • Our Commitment to Service and Collaboration • Our Unique Ability to Meet the Needs of our Members • It’s Easy and FREE: Membership Forms: • Council Connections / Premier Membership Application • Confidentiality Agreement • Applicable Vendor Forms
  • 9. Questions? CONTACT : Carrie Vogelsang, Program Manager Phone: 619-542-4331 Email: cvogelsang@councilconnections.com Website: www.councilconnections.com
  • 10. Technology Support in a Collaborative Environment: Making the Most of Your Technology Dollar Dr. Richard Swafford Chief Information Officer Community Clinics Health Network (CCHN)
  • 11. Major Change Factors • Political/Social • Technological • Clinical • Financial
  • 12. Health IT Provisions in Economic Stimulus Package Raise Prospects for Job Creation Opinion: Health Industry Not Yet Realizing Cost-Saving Benefits of IT iHealthBeat is published daily for the California HealthCare Foundation by The Advisory Board Company.
  • 13. Decisions, Decisions • Do I deploy that new system now or wait for the funding? • Will this vendor be around in 6 months? • Can I sustain this new system? • How will this impact my provider productivity and can I afford that hit? • Will my staff accept the change?
  • 14.
  • 15. Why Collaboration? • Technology Support Services – Reducing Costs Through Collaboration – Increasing Support and Coordination – Enhancing Skill Sets – Reducing Productivity Losses
  • 16. System Hosting • Potential Hosted Products – Email – Website – Financial Systems – Various Healthcare Platforms – Office Automation
  • 17. System Hosting • Cost Advantages – Reduced Hardware Needs – Reduced Maintenance Fees – Efficient Use of Data Center Space • AC, Power, etc – Staffing Needs
  • 18. Consulting Services • Project Management • IT Consulting • Purchasing Assistance • Site Assessments • Staffing and Recruitment
  • 19. Consulting Services • Project Management – Experienced – Product Certified Staff – Familiar with Non-Profit Setting – Thorough and Reliable – Multiple Implementations
  • 20. Consulting Services • IT Consulting – Highly Experienced – Broad Range of Options • From Infrastructure to Strategic Planning – Reasonably Priced
  • 21. Consulting Services • Purchasing Assistance – Product Selection – Vendor Selection and Negotiation – Collaboration with Council Connections – We ensure you get the right product to meet your needs.
  • 22. Consulting Services • Site Assessments – IT Department Assessment – Systems and Applications Assessment – Policies and Procedures – Security and Regulatory Assessment – Disaster Recovery Planning
  • 23. Consulting Services • Staffing and Recruitment – Advertise and Market New Positions – Interview and Assist in Selection – Specialize in Director Level Recruitment – Provide Input on Technical Competence of New Hires
  • 24. Final Thoughts • Integrate IT into Executive Leadership • Plan, Plan, Plan… • Technology is not a panacea. • You’re not alone!
  • 25. Contact Info Dr. Richard Swafford, PhD Chief Information Officer 619-542-4311 rswafford@ccc-sd.org www.cchealthnetwork.org