Upstream Works
8 SlideShares 33 Followers 108 Folgens
Personal Information
Unternehmen/Arbeitsplatz
Vaughan, Ontario Canada
Branche
Electronics / Computer Hardware
Webseite
www.upstreamworks.com
Info
Upstream Works provides call center technology that allows businesses to track and manage customers across all channels.
Tags
upstream works call center contact centre fcr call centre first call resolution interaction management first contact resolution call center analytics process improvement quality improvement customer experience contact center customer service customer satisfaction contact cetner contact cent smart agent desktop omnichannel cisco fcr customer relationship management upstream works software social media
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