Penn State University Health Services staffShelley Haffner, Jill Buchanan, Bettyann Milliron and Doris Guanowsky presented "Sustainability Challenges in Health Care" at the American College Health Association (ACHA) conference held in Chicago May 28 - June 1. The UHS team highlighted efforts to increase composting and recycling within the Student Health Center and provided examples of efforts within clinical services. The presentation also provided ideas for motivating staff, achieving increased energy efficiency, infection control considerations and resources available to help other student health centers increase their sustainability efforts.
Disha NEET Physics Guide for classes 11 and 12.pdf
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Sustainability Challenges in Health Care
1. Sustainability Challenges
in Student Health Care
Doris Guanowsky, Senior Associate Director
Bettyann Milliron, RN
Jill Buchanan, CRNP
Shelley Haffner, RNC, Infection Control Nurse Manager
Penn State University Health Services
2. Objectives
ï Define sustainability in a college health setting
ï Recycling, waste reduction, energy reduction, green
purchasing
ï Identify clinical waste that can be recycled
ï Commonly used materials currently going to landfills,
alternative uses
ï Identify energy reduction measures
ï Computer usage, interior and exterior lighting, appliance
and equipment efficiency
ï Describe methods to motivate staff to become âgreenâ
ï Green team, administrative buy-in, measurements and
incentives
10. Clinical Recycling:
Highlights!
ï Idea
ï Takes time
ï Problem solve/
Medical waste concerns
ï Build the team and
educate
ï Trial and error
ï Measure and report
successes
14. ICP InvolvementâŠ
ï In early 2010, the Infection Control and Prevention
committee looked at ways to improve hand hygiene
compliance through use of âgreenâ products
ï The CDC and WHO previously made recommendations to
use ABHR (alcohol based hand rubs) as the routine
method of hand hygiene for healthcare settings
15. Choosing a productâŠ
ï Needed a product that staff liked and would use
ï A product that would be âgreenâ
ï A product that would not be cost prohibitive
16. What We FoundâŠ
ï There are âcertified greenâ products available
ï This meant:
ï The product itself was naturally renewable
ï The container was recyclable
ï The packaging was recyclable
17. SoâŠ
ï We needed staff buy-inâŠthis was the easy part!
ï Staff tried different products and voted on their favorite
ï And in the process, increased their acceptance and use
of ABHRs, while continuing the journey towards
improved sustainability
18. What else could be done?
ï Cleaning products
ï Which cleaning activities
could be done using
âgreenâ products?
19. Recycling and CompostingâŠ
ï As a healthcare institution, what was our responsibility?
ï What could safely be recycled and composted?
ï What were the implications of recycling/composting used
medical supplies?
ï Did the recycling company understand what they were
receiving?
20. Who do you turn to for answers?
ï CDC, PA DEP, and the PA Department of Health
ï Received approval to proceed with our
recycling/composting plans, provided that all bio-
hazardous waste, including sharps, was handled and
disposed of properly
33. Pilot 2 (still voluntary, limited to several
teams)
Spring 2011
ï Added other categories
ï Rigid plastic
ï Film, stretchable plastic
ï True trash
35. Pilot 3
Summer 2011
ï One full clinical floor open during the summer
ï Full staff participation encouraged
ï Nurses played a critical role
ï Problem solving
ï Orienting clinicians
36.
37. All hands
on deck!
Fall 2011
ï Summer staff already familiar
ï Returning staff educated at clinical and team
meetings
ï Identified resource people for each floor
ï Visual/ hands-on teaching area on each
clinical unit
48. Patient EducationâŠ
ï Patients were surveyed
as to how they preferred
to receive health
information
ï Options were:
- receiving hard copy
handouts
- receiving informational
messages and resources
electronically
- referred to websites
49. ResultsâŠ
58.40%
60.00%
50.00%
40.00%
ï The majority of
29.30% students preferred
30.00%
to have resources
20.00% sent to them
9.60%
10.00% electronically
2.60%
0.00% ï Information is now
sent through a
secure electronic
process whenever
possible â happier
patients, less waste
50.
51. Training the next generationâŠ
ï Instructors from the
School of Nursing bring
their students to work at
UHS sponsored vaccine
clinics
ï SNs are expected to
participate in our
sustainability program
52. School of Nursing responseâŠ
ï The Nursing faculty was
very much onboard with
our efforts and saw it as
an excellent learning
opportunity ï Picture of vaccine clinic
ï The SNs shared
sustainability practices
with the vaccine
participants
53. ResultâŠ
ï Nearly 100% of the
supplies used were either
recycled or composted
ï Student Nurses
expressed an
appreciation and pride in
being involved in the
efforts as well as
heightened awareness of
what could beâŠ
54. Additional Resources
ï Penn Stateâs Sustainability
Portal, http://www.green.psu.edu/
ï Penn State Student Affairs Sustainability Blog
http://www.psu.edu/dept/sa_sustain/
ï Healthcare Without Harm http://noharm.org/
ï Association of Reproductive Health Professionals
http://www.arhp.org/professional-
education/programs/environmental-impacts/RHE-
Provider-Resources
ï Practice Greenhealth
http://practicegreenhealth.org/about/mission
55.
56.
57.
58. Reducing Electricity Usage
ï Purchasing energy
efficient equipment
ï Other green purchasing
ï Reviewing the buildingâs
occupied/unoccupied
heating and cooling
settings
ï $20,000/year savings
ï Encouraging the use of
stairs over the elevators
ï IT Innovations
ï 3 virtual servers doing
the work of 80
conventional servers
JILLThis process felt like a part of a larger cultural movement which helped garner support along the way.
BETTYANNPersonal introâs (Bettyann- nurse, Jill âClinician- Green team clinical reps) Clinical unit consists of two separate floors. 58 staff members, 34 nurses, 24 clinicians, reception referral staff2 clinical floors, 32 exam rooms on each floor, see approx 300 ptâs per day
BETTYANN
SHELLEYIf we could increase use of ABHRs: 1. would be in compliance with expert recommendations for hand hygiene 2. improve likelihood of hand hygiene 3. results in fewer paper towels and less water used
SHELLEYStaff was resistant to use of ABHRs because they felt: 1. dried skin out too much 2. they stung 3. didnât like current product
SHELLEY
SHELLEYNot only did we find âgreenâ products, but they were cheaper than what was currently being used AND staff liked them much betterâno longer heard complaints about ABHRsThis exercise demonstrated that being âgreenâ responsible, isnât difficult.
SHELLEYActivities: 1. Staff washing personal dishes/food containers (dish soap) 2. Walls and floors
SHELLEYWhat did the experts say? Were there any different standards for medical waste?What if something got recycled/composted that was bio-hazardous?Had anyone talked to the recycling companies to see what their concerns were?
SHELLEY
JILL OR BETTYANN???
J OR B???Alâs inspiration talk at UHS DayOPP â office of physical plant
BETTYANNStory- In BR- Green team idea through sharing- To exam room
JILL
JILL
JILL A lot of work to get here! Experimentation with containers, buy-in from staffCompost
BETTYANNMixed office
BETTYANNPlastic Film - More containers needed- Ice cream tub trial (and failure)
BETTYANNRigid plastic
BETTYANNBiohazard imageWe contract bio-hazardous waste removal with a company that promotes environmentally safer practices
BETTYANNsharps
BETTYANNTrue Trash image (Very little- predominantly patient generated) Glove in this picture are now recycled NOTE FOR BETTYANN: evolving since this picâŠnow can recycle other stuff (gloves, caps)
JILLLabeling / names of categories gels up/trial and error on room set-up (Zoom in line items)
JILLWould the clinical staff have to put it in a certain area or could facilities pick it up
JILLSummer points- about œ the staff so easier to problem solve, Nursing role-Fine-tuning containers, room layout, (Zoom)
JILL
JILLCulture of acceptance and buy-in from summer staff incentives, inservice games, green tour, videos
BETTYANN OR JILL???West hall photo of recyclables â training for staffStill the out that if in doubt, (or too busy) toss it in the true trash!- Really have not seen this much!
B OR J???Late Comer: The learning curve continuum â staff request
JILLOccasional grumble Positive âgreenâ culture of âCan doâ. Team meetings to reinforce/ Invite feedbackSome ongoing evaluations- Code room story.
JILLPharmacy and lab initiating their own initiatives with sharing of information and resources across departments.
JILLAmazing volume!
B OR J??? Feedback to staff on what former trash becomes.
B OR J???Educated staff questioning trashing âexotic â lunch recyclables- Green Team sub-group created to address and develop a system and did additional continuing ed- Visual aids significantly improved participation MAGNIFYING GLASS AVAILABLE FOR STAFF USEExcited and curious to see next audit results in Fall 2012.Roundtable on sustainability at Student Affairs Day- A lot of pride shared by UHS staff to others within SAâs. Attitudes and actions extend beyond recycling and outside the workplace.
B OR J???Slide(s)here of Green Paws jean stickers, Alâs tour, etc..enthusiastic staff member and the like!!
JILLReference the handout, Discuss entrance wall entrance exhibit- Educates students about our process- (patient questions arise in exam rooms too)
JILL
SHELLEYCurrent student population is techno savvy â our generation may like printed copies, but what do our students prefer?
SHELLEYItâs pretty clear that our students wanted information electronically, not printed copies
SHELLEYEx: Medline, CDC VIS, Health Topics in all Languages, Up-to-Date, WH weblinks, UHS home page
SHELLEY
SHELLEY
SHELLEY
JILL
JILLPE on Environmental impact on healthAlso a resource for us as HCPâs (Note scroll bar- many great links to relevant organizations and info)