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TOM STORY PROFILE
1. Tom Story (C/ Europa 19, Los Hueros, Villalbilla, Madrid Spain) Mob: +34 649248068 Home: +34 918793457 ACTIVELY SEARCHING FOR A CHALLENGING NEW ROLE AS COUNTRY MANAGER, DIRECTOR OF SALES & MARKETING or SERVICE DELIVERY LEADERSHIP
2. INTRODUCTION Dear Reader, If you are looking for a hands-on Country Manager or Sales and Service director, you have found your CANDIDATE. Having contributed to the revenue growth of large established organizations and small start-up companies by fostering profitable partnerships, developing strategic marketing and sales plans, and creating new systems, I am now seeking a new challenge in a Senior level position as head of service solution sales, product sales or service delivery. I have extensive knowledge of international markets and significant experience driving expansion and training top-performing teams. With a broad technical skill set and a demonstrated record of success, I am confident in my ability to shape and achieve the strategic goals of your company. My roles in the past ranged from General Management to Sales and Marketing Director to Technical and Software Engineering responsibilities. A sample of my highlights include: Turning around underperforming sales teams by driving strategic change, reshaping the culture, restructuring and repositioning the offerings portfolio, realigning objectives and go-to-market initiatives, reallocating resources, and rebalancing direct and indirect channels. Development of marketing campaigns and delivery models with definite ROI, instituting best practices through new CRM tools across all regions in EMEA, and increasing area-wide margins through the implementation of pricing deals-desk processes and bid-review procedures. Exceeded projected growth plan, generating $65 million in revenue, a 30% jump in advanced solution sales, while managing customer and partner satisfaction to secure recurrent and more profitable business streams. Background in electronic payment, enterprise mobility solutions, mission critical platforms & IT infrastructure in the telecom, financial, retail, manufacturing & transportation markets. This presentation briefly summarizes my strengths in senior-level management during during my career. For a more detailed presentation of my skills and background, please review my linkedin at: and feel free to send me an email: tstory@telefonica.net requesting a detailed CV.I look forward to an opportunity to meet and discuss further how my skills can be an asset to your organization. Thank you for your consideration. Thomas Story
15. Customer Service ManagementProducts, Services and Sectors: VISUAL COLLABORATION and UC&C * AIDC * TELECOMMUNICATIONS * MISSION CRITICAL IT INFRASTRUCTURES * SOFTWARE AND HARDWARE * RETAIL * MANUFACTURING *TRANSPORT & LOGISTICS * BANKING * HEALTHCARE * ENERGY
16. Education & Professional Development AcademicQualifications Post graduateMaster in IT Resource ManagementGraduate Business School, Westminster College SLC, USA Master in Business Administration (MBA)Graduate Business School, Westminster College SLC, USABachelor of Science in ComputerScienceFaculty of Engineering, University of Utah, SLC, USA Professional Qualification and MembershipsManagerialSkillfor International Business (MSIB Programme) INSEAD Business School, Fontainebleau, FranceManagingPartnerships and StrategicAlliances (MPSA Programme) INSEAD Business School, Fontainebleau, France Association of Project Management Professional, APM, London, UKLeadership and Executivetrack, Motorola University, UKValueAddedsellingmethodology, Motorola University, NL
17. EMPLOYMENT SUMMARY Consulting, Services and Solutions Sales and Operations. Director, Sales & Marketing (Ínterin), Spain RecallInformation Management 2011 - Regional Business Manager, Southern EMEA Hewlett-Packard Visual Collaboration Solutions 2009 - 2011 Regional Sales Director, Service and Solution, EMEA 2005 - 2009 Motorola Enterprise Mobility Country Manager , Iberia 1999 - 2005 Stratus Technologies IT Infrastructure and EngineeringSUN MICROSYSTEMS: ConsultingTeam Manager 1998 - 1999 AMERICAN STORES IT SERVICES: IT Systemsinfrastruture Manager 1994 - 1998 UNISYS, USD: Senior Software Engineer (X25, LAN, WAN, UNIX KERNEL) 1991 - 1994