SlideShare ist ein Scribd-Unternehmen logo
1 von 18
A Clear-Cut & Effective B2B Digital Strategy: 
Throw Your Digital Energy In The Right Direction 
Sarah Goodall (@sarahgoodall) 
October 2014
Today… 
An Example Of 
A Unified Digital 
Campaign 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. @sarahgoodall 2
A Little About My Professional Background… 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. @sarahgoodall 3
A Little About SAP…. 
HR SALES, 
SERVICE, 
MARKETING 
FINANCE PROCUREMENT 
Mobile Cloud Premise 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. @sarahgoodall 4
Digital Technology Is Changing The Way We Buy 
Those Habits Are Transferring To B2B Purchases 
We naturally seek… 
Research – Recommendations – Reviews 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. @sarahgoodall 5
The B2B Buyer Journey Has Changed 
60% - 90% Of The Journey Is Complete Before Vendor Considered 
60% 
Through decision 
making process 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. @sarahgoodall 6
The Digital Landscape In B2B 
Source: The 2014 B2B Buyer Behaviour Study 
40% 
…Said they waited 
longer than a year to 
initiate contact with 
a vendor 
68% 
…Agreed that the 
number of sources 
used to research 
and evaluate 
purchases has 
increased 
64% 
…Said the winning 
vendor’s content had 
a significant impact 
on their buying 
decision 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. @sarahgoodall 7
The Classic Funnel Has Changed 
From Linear Progression… 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. @sarahgoodall 8
The Classic Funnel Has Changed 
…To A Complex Digital Journey 
B2B buyer engage with 11.4 pieces of content before making a 
purchase and will find 3 pieces of content about a vendor for 
every 1 piece that marketing can publish or sales can deliver 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. @sarahgoodall 9
Funnel Of Engagements 
Moving Via The Digital Funnel 
(TOP) 
(MIDDLE) 
(BOTTOM) 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. @sarahgoodall 10
Marketing Has To Change 
Inbound Vs Outbound – Pull Vs Push – Digital Vs Traditional 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. @sarahgoodall 11
Unified Digital Strategy 
Paid – Owned – Earned: Integrated Mix With Content At The Core 
Paid Media Owned Media 
Advertising € 
Earned Media 
• Paid Search 
• PPC 
• Banner Ads 
• Sponsorships 
• Contextual 
Source: Daniel Goodall (Nokia) 
• Employees 
• Customers 
• Partners 
• Influencers 
• Website – optimised 
for mobile 
• Blog 
• Branded social 
channels 
• Direct Email 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. @sarahgoodall 12
Overlaying Campaigns To The Digital Strategy 
Quarterly Process Driven By Social Listening 
Social 
Listening 
Paid Media Owned Media 
Content 
2 
3 
Earned Media Social 
Listening 
Amplify Out 
Social 
Listening 
Amplify Out 
Amplify Out 
1 
4 Measure 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. @sarahgoodall 13
Employees As Brand Advocates 
The Rising Importance Of This Channel 
2x 
An employee 
advocate is 2 x 
more trusted than a 
CEO. 
10x 
Employees have 
10 x more social 
connections than a 
brand does. 
8x 
Content shared by 
employees receives 8 
x the engagement of 
content shared by 
brand channels 
Source: Social Chorus 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. @sarahgoodall 14
Employee Social Enablement & Amplification 
Get Social @SAP 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. @sarahgoodall 15
Digital Approach: 
Basic Campaign Structure 
LISTEN CONTENT AMPLIFY MEASURE 
No 
Relevant 
CTA Offer 
Identified Create 
Landing 
Page 
Social 
Listening 
3x Blog 
Posts 
Measure 
Digitally Ready 
Content? 
Yes 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. @sarahgoodall 16
Summary 
Consider 
employees as 
an amplification 
channel 
© 2014 SAP AG or an SAP affiliate company. All rights reserved. @sarahgoodall 17
Thank you 
Twitter: @sarahgoodall 
Blog: www.sarahgoodall.com 
LinkedIn: www.linkedin.com/in/sarahgoodall 
© 2014 SAP AG or an SAP affiliate company. All rights reserved.

Weitere ähnliche Inhalte

Was ist angesagt?

Engaging Today's Buyer in a Digital World
Engaging Today's Buyer in a Digital WorldEngaging Today's Buyer in a Digital World
Engaging Today's Buyer in a Digital World
Marketo
 
Content marketing-roi-dave-chaffey-smart-insights
Content marketing-roi-dave-chaffey-smart-insightsContent marketing-roi-dave-chaffey-smart-insights
Content marketing-roi-dave-chaffey-smart-insights
Smart Insights
 

Was ist angesagt? (20)

What's new in B2B marketing? 2021 B2B Digital Marketing trends
What's new in B2B marketing? 2021 B2B Digital Marketing trendsWhat's new in B2B marketing? 2021 B2B Digital Marketing trends
What's new in B2B marketing? 2021 B2B Digital Marketing trends
 
10 omnichannel strategy essentials for 2021
10 omnichannel strategy essentials for 202110 omnichannel strategy essentials for 2021
10 omnichannel strategy essentials for 2021
 
Marketing Strategy for B2B
Marketing Strategy for B2BMarketing Strategy for B2B
Marketing Strategy for B2B
 
It's Time to Mix it Up! - Rethinking Your Channels in a Post-Digital Age by T...
It's Time to Mix it Up! - Rethinking Your Channels in a Post-Digital Age by T...It's Time to Mix it Up! - Rethinking Your Channels in a Post-Digital Age by T...
It's Time to Mix it Up! - Rethinking Your Channels in a Post-Digital Age by T...
 
Digital marketing strategy for B2B sector
Digital marketing strategy for B2B sectorDigital marketing strategy for B2B sector
Digital marketing strategy for B2B sector
 
Digital marketing — an overview
Digital marketing — an overviewDigital marketing — an overview
Digital marketing — an overview
 
2017 Planning: Using Attention-Based Marketing to Boost Conversion
2017 Planning: Using Attention-Based Marketing to Boost Conversion2017 Planning: Using Attention-Based Marketing to Boost Conversion
2017 Planning: Using Attention-Based Marketing to Boost Conversion
 
Smart Digital Marketing Plan for eCommerce Website, by Anthony Ragland
Smart Digital Marketing Plan for eCommerce Website, by Anthony RaglandSmart Digital Marketing Plan for eCommerce Website, by Anthony Ragland
Smart Digital Marketing Plan for eCommerce Website, by Anthony Ragland
 
A B2B Content Marketing Strategy & Framework
A B2B Content Marketing Strategy & FrameworkA B2B Content Marketing Strategy & Framework
A B2B Content Marketing Strategy & Framework
 
Digital B2B Marketing
Digital B2B MarketingDigital B2B Marketing
Digital B2B Marketing
 
McGraw-Hill Education: Building a Scalable Nurture Program
McGraw-Hill Education: Building a Scalable Nurture Program McGraw-Hill Education: Building a Scalable Nurture Program
McGraw-Hill Education: Building a Scalable Nurture Program
 
Engaging Today's Buyer in a Digital World
Engaging Today's Buyer in a Digital WorldEngaging Today's Buyer in a Digital World
Engaging Today's Buyer in a Digital World
 
3 ways you're wasting your biddable media budget... and how to fix it!
3 ways you're wasting your biddable media budget... and how to fix it!3 ways you're wasting your biddable media budget... and how to fix it!
3 ways you're wasting your biddable media budget... and how to fix it!
 
B2B Marketing Automation 2017
B2B Marketing Automation 2017B2B Marketing Automation 2017
B2B Marketing Automation 2017
 
B2B Digital Marketing Roadmap
B2B Digital Marketing RoadmapB2B Digital Marketing Roadmap
B2B Digital Marketing Roadmap
 
Win more customers with an integrated marketing communications strategy
Win more customers with an integrated marketing communications strategyWin more customers with an integrated marketing communications strategy
Win more customers with an integrated marketing communications strategy
 
Content marketing-roi-dave-chaffey-smart-insights
Content marketing-roi-dave-chaffey-smart-insightsContent marketing-roi-dave-chaffey-smart-insights
Content marketing-roi-dave-chaffey-smart-insights
 
B2B Marketing Strategy check-list in 2022
B2B Marketing Strategy check-list in 2022B2B Marketing Strategy check-list in 2022
B2B Marketing Strategy check-list in 2022
 
Digital Marketing Strategy
Digital Marketing StrategyDigital Marketing Strategy
Digital Marketing Strategy
 
How to create digital marketing campaign effectively
How to create digital marketing campaign effectivelyHow to create digital marketing campaign effectively
How to create digital marketing campaign effectively
 

Ähnlich wie A Clear-Cut & Effective B2B Digital Strategy: Throw Your Digital Energy In The Right Direction

Howtocreatecontentthatconverts 131212075924-phpapp02
Howtocreatecontentthatconverts 131212075924-phpapp02Howtocreatecontentthatconverts 131212075924-phpapp02
Howtocreatecontentthatconverts 131212075924-phpapp02
Irina Hayward
 

Ähnlich wie A Clear-Cut & Effective B2B Digital Strategy: Throw Your Digital Energy In The Right Direction (20)

Howtocreatecontentthatconverts 131212075924-phpapp02
Howtocreatecontentthatconverts 131212075924-phpapp02Howtocreatecontentthatconverts 131212075924-phpapp02
Howtocreatecontentthatconverts 131212075924-phpapp02
 
Retail’s Digital Transformation
Retail’s Digital TransformationRetail’s Digital Transformation
Retail’s Digital Transformation
 
Social Media to Improve Lead Generation & Customer Retention
Social Media to Improve Lead Generation & Customer RetentionSocial Media to Improve Lead Generation & Customer Retention
Social Media to Improve Lead Generation & Customer Retention
 
SAP Marketing Runs Hybris Marketing By Andreas Starke
SAP Marketing Runs Hybris Marketing By Andreas StarkeSAP Marketing Runs Hybris Marketing By Andreas Starke
SAP Marketing Runs Hybris Marketing By Andreas Starke
 
E-Commerce and Digital Transformation with SAP Hybris Solutions - 56593
E-Commerce and Digital Transformation with SAP Hybris Solutions - 56593E-Commerce and Digital Transformation with SAP Hybris Solutions - 56593
E-Commerce and Digital Transformation with SAP Hybris Solutions - 56593
 
8 Steps To Brand Publishing - CMO Summit
8 Steps To Brand Publishing - CMO Summit8 Steps To Brand Publishing - CMO Summit
8 Steps To Brand Publishing - CMO Summit
 
The Customer Revolution or Evolution? Presented @ CRM Evolution
The Customer Revolution or Evolution? Presented @ CRM EvolutionThe Customer Revolution or Evolution? Presented @ CRM Evolution
The Customer Revolution or Evolution? Presented @ CRM Evolution
 
El marketing en las ventas
 El marketing en las ventas El marketing en las ventas
El marketing en las ventas
 
Think digital : Your chance to shape your company's business models
Think digital : Your chance to shape your company's business models Think digital : Your chance to shape your company's business models
Think digital : Your chance to shape your company's business models
 
Innovation through simplification
Innovation through simplificationInnovation through simplification
Innovation through simplification
 
Future of Business: What Does It Mean for CMOs
Future of Business: What Does It Mean for CMOsFuture of Business: What Does It Mean for CMOs
Future of Business: What Does It Mean for CMOs
 
The Content Marketing Imperative - Internet Week #IWNY and OMMA Native #MPOMMA
The Content Marketing Imperative - Internet Week #IWNY and OMMA Native #MPOMMAThe Content Marketing Imperative - Internet Week #IWNY and OMMA Native #MPOMMA
The Content Marketing Imperative - Internet Week #IWNY and OMMA Native #MPOMMA
 
Learn What's New with SAP Hybris Marketing Cloud
Learn What's New with SAP Hybris Marketing CloudLearn What's New with SAP Hybris Marketing Cloud
Learn What's New with SAP Hybris Marketing Cloud
 
8 Steps To Build Your Content Marketing Hub
8 Steps To Build Your Content Marketing Hub8 Steps To Build Your Content Marketing Hub
8 Steps To Build Your Content Marketing Hub
 
Going Digital with SAP S/4HANA Sourcing and Procurement and SAP Ariba Solutio...
Going Digital with SAP S/4HANA Sourcing and Procurement and SAP Ariba Solutio...Going Digital with SAP S/4HANA Sourcing and Procurement and SAP Ariba Solutio...
Going Digital with SAP S/4HANA Sourcing and Procurement and SAP Ariba Solutio...
 
Fred Isbell SAP Presentation at Northeastern Digital Marketing Class 10-21-16
Fred Isbell SAP Presentation at Northeastern Digital Marketing Class 10-21-16Fred Isbell SAP Presentation at Northeastern Digital Marketing Class 10-21-16
Fred Isbell SAP Presentation at Northeastern Digital Marketing Class 10-21-16
 
SAP Presentation to Northeastern University Digital Marketing Fall 2016
SAP Presentation to Northeastern University Digital Marketing Fall 2016SAP Presentation to Northeastern University Digital Marketing Fall 2016
SAP Presentation to Northeastern University Digital Marketing Fall 2016
 
SAP Consumer Insight
SAP Consumer InsightSAP Consumer Insight
SAP Consumer Insight
 
SAP Consumer Insights
SAP Consumer InsightsSAP Consumer Insights
SAP Consumer Insights
 
SAP Consumer Insight
SAP Consumer InsightSAP Consumer Insight
SAP Consumer Insight
 

Mehr von Tribal Impact

Convincing the CFO that Social Media Adds Value
Convincing the CFO that Social Media Adds ValueConvincing the CFO that Social Media Adds Value
Convincing the CFO that Social Media Adds Value
Tribal Impact
 
The Rise Of Social Business
The Rise Of Social BusinessThe Rise Of Social Business
The Rise Of Social Business
Tribal Impact
 

Mehr von Tribal Impact (11)

How To Start A Sweet Factory: Imagined By 90 School Children
How To Start A Sweet Factory: Imagined By 90 School ChildrenHow To Start A Sweet Factory: Imagined By 90 School Children
How To Start A Sweet Factory: Imagined By 90 School Children
 
20 Must Have Guidelines for Employee Social Media
20 Must Have Guidelines for Employee Social Media 20 Must Have Guidelines for Employee Social Media
20 Must Have Guidelines for Employee Social Media
 
6 Reasons Why Your Employees Aren't Brand Advocates on Social Media
6 Reasons Why Your Employees Aren't Brand Advocates on Social Media6 Reasons Why Your Employees Aren't Brand Advocates on Social Media
6 Reasons Why Your Employees Aren't Brand Advocates on Social Media
 
12 Reasons Why Employees Should Invest in Their Personal Brands
12 Reasons Why Employees Should Invest in Their Personal Brands12 Reasons Why Employees Should Invest in Their Personal Brands
12 Reasons Why Employees Should Invest in Their Personal Brands
 
10 Content Categories To Kick Start Your Employee Advocacy Program
10 Content Categories To Kick Start Your Employee Advocacy Program10 Content Categories To Kick Start Your Employee Advocacy Program
10 Content Categories To Kick Start Your Employee Advocacy Program
 
Closing The Gap Between Company Brand & Employee Brand Using Social Media
Closing The Gap Between Company Brand & Employee Brand Using Social MediaClosing The Gap Between Company Brand & Employee Brand Using Social Media
Closing The Gap Between Company Brand & Employee Brand Using Social Media
 
Closing The Gap Between Company Brand & Employee Brand Using Social Media
Closing The Gap Between Company Brand & Employee Brand Using Social MediaClosing The Gap Between Company Brand & Employee Brand Using Social Media
Closing The Gap Between Company Brand & Employee Brand Using Social Media
 
Convincing the CFO that Social Media Adds Value
Convincing the CFO that Social Media Adds ValueConvincing the CFO that Social Media Adds Value
Convincing the CFO that Social Media Adds Value
 
Storytelling to storys€lling
Storytelling to storys€llingStorytelling to storys€lling
Storytelling to storys€lling
 
The Rise Of Social Business
The Rise Of Social BusinessThe Rise Of Social Business
The Rise Of Social Business
 
Tribal Impact: Social Selling Tips & Tricks
Tribal Impact: Social Selling Tips & TricksTribal Impact: Social Selling Tips & Tricks
Tribal Impact: Social Selling Tips & Tricks
 

Kürzlich hochgeladen

Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
lizamodels9
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
amitlee9823
 
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service NoidaCall Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
dlhescort
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
amitlee9823
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
daisycvs
 
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
amitlee9823
 

Kürzlich hochgeladen (20)

Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
 
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
 
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
 
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service NoidaCall Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
 
John Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdfJohn Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdf
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
 
Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1
 
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort ServiceEluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
Business Model Canvas (BMC)- A new venture concept
Business Model Canvas (BMC)-  A new venture conceptBusiness Model Canvas (BMC)-  A new venture concept
Business Model Canvas (BMC)- A new venture concept
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
 
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
 
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLBAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 

A Clear-Cut & Effective B2B Digital Strategy: Throw Your Digital Energy In The Right Direction

  • 1. A Clear-Cut & Effective B2B Digital Strategy: Throw Your Digital Energy In The Right Direction Sarah Goodall (@sarahgoodall) October 2014
  • 2. Today… An Example Of A Unified Digital Campaign © 2014 SAP AG or an SAP affiliate company. All rights reserved. @sarahgoodall 2
  • 3. A Little About My Professional Background… © 2014 SAP AG or an SAP affiliate company. All rights reserved. @sarahgoodall 3
  • 4. A Little About SAP…. HR SALES, SERVICE, MARKETING FINANCE PROCUREMENT Mobile Cloud Premise © 2014 SAP AG or an SAP affiliate company. All rights reserved. @sarahgoodall 4
  • 5. Digital Technology Is Changing The Way We Buy Those Habits Are Transferring To B2B Purchases We naturally seek… Research – Recommendations – Reviews © 2014 SAP AG or an SAP affiliate company. All rights reserved. @sarahgoodall 5
  • 6. The B2B Buyer Journey Has Changed 60% - 90% Of The Journey Is Complete Before Vendor Considered 60% Through decision making process © 2014 SAP AG or an SAP affiliate company. All rights reserved. @sarahgoodall 6
  • 7. The Digital Landscape In B2B Source: The 2014 B2B Buyer Behaviour Study 40% …Said they waited longer than a year to initiate contact with a vendor 68% …Agreed that the number of sources used to research and evaluate purchases has increased 64% …Said the winning vendor’s content had a significant impact on their buying decision © 2014 SAP AG or an SAP affiliate company. All rights reserved. @sarahgoodall 7
  • 8. The Classic Funnel Has Changed From Linear Progression… © 2014 SAP AG or an SAP affiliate company. All rights reserved. @sarahgoodall 8
  • 9. The Classic Funnel Has Changed …To A Complex Digital Journey B2B buyer engage with 11.4 pieces of content before making a purchase and will find 3 pieces of content about a vendor for every 1 piece that marketing can publish or sales can deliver © 2014 SAP AG or an SAP affiliate company. All rights reserved. @sarahgoodall 9
  • 10. Funnel Of Engagements Moving Via The Digital Funnel (TOP) (MIDDLE) (BOTTOM) © 2014 SAP AG or an SAP affiliate company. All rights reserved. @sarahgoodall 10
  • 11. Marketing Has To Change Inbound Vs Outbound – Pull Vs Push – Digital Vs Traditional © 2014 SAP AG or an SAP affiliate company. All rights reserved. @sarahgoodall 11
  • 12. Unified Digital Strategy Paid – Owned – Earned: Integrated Mix With Content At The Core Paid Media Owned Media Advertising € Earned Media • Paid Search • PPC • Banner Ads • Sponsorships • Contextual Source: Daniel Goodall (Nokia) • Employees • Customers • Partners • Influencers • Website – optimised for mobile • Blog • Branded social channels • Direct Email © 2014 SAP AG or an SAP affiliate company. All rights reserved. @sarahgoodall 12
  • 13. Overlaying Campaigns To The Digital Strategy Quarterly Process Driven By Social Listening Social Listening Paid Media Owned Media Content 2 3 Earned Media Social Listening Amplify Out Social Listening Amplify Out Amplify Out 1 4 Measure © 2014 SAP AG or an SAP affiliate company. All rights reserved. @sarahgoodall 13
  • 14. Employees As Brand Advocates The Rising Importance Of This Channel 2x An employee advocate is 2 x more trusted than a CEO. 10x Employees have 10 x more social connections than a brand does. 8x Content shared by employees receives 8 x the engagement of content shared by brand channels Source: Social Chorus © 2014 SAP AG or an SAP affiliate company. All rights reserved. @sarahgoodall 14
  • 15. Employee Social Enablement & Amplification Get Social @SAP © 2014 SAP AG or an SAP affiliate company. All rights reserved. @sarahgoodall 15
  • 16. Digital Approach: Basic Campaign Structure LISTEN CONTENT AMPLIFY MEASURE No Relevant CTA Offer Identified Create Landing Page Social Listening 3x Blog Posts Measure Digitally Ready Content? Yes © 2014 SAP AG or an SAP affiliate company. All rights reserved. @sarahgoodall 16
  • 17. Summary Consider employees as an amplification channel © 2014 SAP AG or an SAP affiliate company. All rights reserved. @sarahgoodall 17
  • 18. Thank you Twitter: @sarahgoodall Blog: www.sarahgoodall.com LinkedIn: www.linkedin.com/in/sarahgoodall © 2014 SAP AG or an SAP affiliate company. All rights reserved.