Presentation 7 of 8 from Horizon 2020 for Rail event held 8th Nov 2013. The calls for research being made under the rail heading in the surface transport work programme for 2014 - Smart Rail Services.

1. MG.2.2-2014.
Smart rail services
Horizon 2020 for Rail Seminar
08 November 2013, London
Ms. Léa Paties
UNIFE, the European Rail Industry
ERRAC Secretariat
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2. MG.2.2-2014. Smart rail services
Challenges
1. Seamless multimodal travel: Enhance the rail traveler experience
centred on solutions that respond to customer needs to support
anytime, anywhere door-to-door intermodal journeys encompassing
distinct modes of transportation, including factors as travel planning,
one-stop-shop ticketing and booking transactions, en-route travel
companion, real-time re-accommodation.
2. Logistic services:
§ To acquire a new service-oriented profile for rail freight services based
on excellence in on-time delivery at competitive prices, interweaving its
operations with other transport modes, addressing the real needs of the
clientele while incorporating innovative value-added services.
§ To increase productivity, by addressing current operational and system
weaknesses and limitations, including interoperability issues, and finding
cost-effective solutions to these problems. Fostering technology transfer
from other sectors into rail freight will be crucial for these innovation
strategies to be put in place.

3. MG.2.2-2014. Smart rail services
1. Seamless multimodal travel: Enhance the rail traveler experience
centred on solutions that respond to customer needs to support
anytime, anywhere door-to-door intermodal journeys encompassing
distinct modes of transportation, including factors as travel planning,
one-stop-shop ticketing and booking transactions, en-route travel
companion, real-time re-accommodation.
- Expected impact:
Actions will aim at increased rail attractiveness through a new service profile
for rail focused on customers by providing them with an integrated end-toend solution for their travel needs – from transaction support to en-route
assistance.

4. MG.2.2-2014. Smart rail services
2. Logistic services:
§ To acquire a new service-oriented profile for rail freight services based
on excellence in on-time delivery at competitive prices, interweaving its
operations with other transport modes, addressing the real needs of the
clientele while incorporating innovative value-added services.
§ To increase productivity, by addressing current operational and system
weaknesses and limitations, including interoperability issues, and finding
cost-effective solutions to these problems. Fostering technology transfer
from other sectors into rail freight will be crucial for these innovation
strategies to be put in place.
- Expected impact:
Actions will eventually be aimed at reaching 98% level on-time delivery, with
improved loading capacity, placing rail amongst the "best-in-class" of logistic
operators and guaranteeing multimodal operations. This over-arching goal will imply
achieving significant gains from a diversification of the freight business, reengineering production processes towards a leaner, more service-focused stance
capable of delivering significantly higher levels of productivity (e.g. a doubling of
both the revenue per employee and the annual load-runs per wagon, reduction of up
to 50% in dwell times and a two-fold increase in the load factor for trains/wagons).

5. MG.2.2-2014. Smart rail services
§ Scope: Proposals should address one of the two main
challenges (two proposals to the same topic are therefore
possible).
§ Budget: 18 Million EUR for the topic. Estimate of repartition
included in the work programme, as follows:
§ 12 Million EUR for challenge 1 (seamless multimodal travel)
§ 6 Million EUR for challenge 2 (logistic services)
§ Type of action: Research and innovation action
§ Two stage submission procedure

6. Thank you for your
attention
www.errac.org
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