Use What’s in Your Hand? Establishing an L&D Plan with Lean Funding and Human Resources
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Best practices for designing, developing and implementing an effective L&D strategy on a limited budget and with limited human resources.
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Use What’s in Your Hand? Establishing an L&D Plan with Lean Funding and Human Resources
- 2. #TICEVIRTUAL @trainingindustr Use What’s in Your Hand? Establishing an L&D Plan with Lean Funding and Human Resources Principal Consultant 3C’s Training Group, LLC drkristalwalker@gmail.com @drkristalwalker Dr. Kristal Walker, CPTM
- 3. #TICEVIRTUAL @trainingindustr Tips & Tricks
- 4. #TICEVIRTUAL @trainingindustr TICE 2020 | June 16-18, 2020
- 5. #TICEVIRTUAL @trainingindustr Dr. Kristal Walker, CPTM Principal Consultant 3C’s Training Group, LLC drkristalwalker@gmail.com @drkristalwalker
- 6. Use What’s In Your Hand: Establishing an L&D Plan with Lean Funding and Human Resources 2019 TICE VIRTUAL CONFERENCE Dr. Kristal Walker, CPTM Principal Consultant @DrKristalWalker
- 7. Session Goals Gaining Executive Buy-In Aligning Employee Skills Partnering with Stakeholders
- 9. Audience Poll #1 What is the size of your L&D team? A. I’m a team of two if you include my shadow… B. Our small team of 1-5 L&D professionals works wonders C. We’re fortunate to have a 6-10 member L&D team D. OMG!We’re killing it with our team of 10+ L&D professionals
- 10. Audience Poll #2 What’ the size of your L&D budget? A. Are you serious? What’s a budget? B. We have about two fish and five loaves of bread (barely enough) C. Our L&D budget is allocated on an “as-need” basis D. We have access to all the funding necessary to design, development, implement, and measure our L&D strategy
- 11. Audience Poll #3 Our company has an official L&D Strategy A. Yes B. No C. Sort of/Kind of
- 12. I have a very limited budget… …I have very limited human resources
- 14. A Tale of Two Perspectives EMPLOYEES 90 Degree Perspective EXECUTIVES 360 Degree Perspective
- 15. Audience Poll #4 As an L&D professional, I clearly understand our company’s strategic goals and objectives? A. Yes B. No C. Company goals change too often for me to grasp D. We don’t have strategic goals and objectives
- 16. Are we innovative enough to withstand market trends? Are we legally compliant in our business practices?
- 17. Interpretation of Leadership Language Leadership Language Business Impact L&D Consideration Are we generating a profit? Sales, Gross Margin & EBIDA Will the L&D strategy contribute to the bottom line? Is our staff happy? Talent and Succession Will our L&D strategy build a pipeline of qualified & diverse talent? Are we innovative enough to withstand market trends? Business Sustainability Does our L&D strategy consider the current and future needs of the business? Are we legally compliant in our business practices Federal, State & Stakeholder Compliance Does our L&D strategy consider federal, state, and board/shareholder regulations? Are customers satisfied? Service & Brand Reputation Does our L&D strategy consider the needs of our customers?
- 18. Gateways to Learning Leadership Language Mega Channel: Company News Mega Channel: Town Hall Meetings Mega Channel: Financial Reports Micro Channel: 1:1 Check-ins Micro Channel: Team Meetings Micro Channel: Direct Ask ConventionalApproach (MegaChannels) RelationalApproach (MicroChannels)
- 19. Determine the leadership language of your organization Prioritize the language based on short/long-term wins Translate the language into KPIs and Training Categorize needs per the employee life cycle Convert Language into Training
- 21. Customers are internal and external
- 22. Skills Gaps? What Do You Mean?
- 23. The best place to identify employee skills gaps is during the initial needs assessment with stakeholders.This very important step coupled with the organization’s leadership language will inform the direction and output of your L&D Strategy.
- 24. Formula for Aligning Skills with Customer Needs Identify satisfaction and engagement sources Assess gaps that training could address Determine KPIs to monitor and measure Foundational Content forYour L&D Strategy
- 25. Session Goal #3: PARTNER WITH STAKEHOLDERS
- 26. L&D Professionals Serve Multiple Functions
- 27. Audience Poll #5 L&D Professionals within my organization are clear on their roles and responsibilities. A. Yes B. No C. Our roles change based on the needs of the organization
- 29. Optimize the Employee Life Cycle Stakeholder Action Pre- Boarding Onboarding Inboarding Off- Boarding Organization Communication Task Task Task Task Training Task Task Task Task P&P Task Task Task Task Specific Department Communication Task Task Task Task Training Task Task Task Task P&P Task Task Task Task Employee Communication Task Task Task Task Training Task Task Task Task P&P Task Task Task Task
- 30. 8 Components of an Effective Learning & Development Strategy 1. Executive Overview 2. Definition and Overview of Audience 3. Overview of Business Objectives 4. Assessment of Client and Business Needs 5. Assessment of Training Organization’s Capabilities 6. Short-Term Objectives (12 months) 7. Long-Term Objectives (2-3 years) 8. Obstacles,Threats & Contingencies Source:Training Industry’s CPTM Program Curriculum
- 31. Embrace A Reasonable Timeline Some Deliverables Take Time to Measure
- 32. Partner with applicable stakeholders during the appropriate phases of the employee life cycle. Be sure to get a commitment based on their area of responsibility. Remember, you can’t and shouldn’t do it all.
- 33. #TICEVIRTUAL @trainingindustr Questions? Principal Consultant 3C’s Training Group, LLC drkristalwalker@gmail.com Dr. Kristal Walker, CPTM IamDrKristalWalker Dr. Kristal Walker DrKristalWalker
- 34. #TICEVIRTUAL @trainingindustr Up Next! Greg Rider Director of Corporate Compliance EmblemHealth Revving Up the RFP Engine for an Online Training Vendor
- 35. #TICEVIRTUAL @trainingindustr Sponsor Poll Question Does your organization currently have educational partnerships with: • Colleges/Universities • 3rd party education vendors (organizations that offer multiple learning solutions to several different companies) • Neither • Both snhu.edu/work
- 36. #TICEVIRTUAL @trainingindustr Agenda 12:00 p.m. Use What’s in Your Hand? Establishing an L&D Plan with Lean Funding and Human Resources Dr. Kristal Walker, CPTM, 3C’s Training Group, LLC 1:00 p.m. Revving Up the RFP Engine for an Online Training Vendor Greg Rider, EmblemHealth 2:00 p.m. Using Personas for a More Personalized Learning Experience Jeremy Kestler, SAP 3:00 p.m. Forming a Global L&D Team: What Nick Fury and the Avengers can Teach Us Scott Farley, Komatsu CONFERENCE BREAK PRESENTATIONS WILL RESUME SHORTLY.