1. Department of Transportation and Communications
Manila International Airport Authority
Integration of the
Domestic Passenger Service Charge
into Airline Ticket
Ninoy Aquino International Airport Terminal 3
May 17, 2012

2. NAIA Improvement Program
Organizational
Restructuring
People
QMS
Time Slotting
Systems
Passenger Service Charge
Integration
Facilities
NAIA Terminal 1
Rehabilitation
NAIA Terminal 3
Completion Works

3. Queue

4. Departure Process
Initial Final
Gate Check-in DPSC Boarding
Screen Screen

5. What is the DPSC?
• Domestic Passenger Service Charge;
• Its the P200 departing passenger pays at the
terminal;
• Airport Fees used to improve, maintain and
operate the terminal;
• Its another booth passengers have to pass
through

6. Departure Process
Initial Final
Gate Check-in DPSC Boarding
Screen Screen

7. Departure Process
Initial Final
Gate Check-in Boarding
Screen Screen

8. Domestic Passenger Traffic
(‘000)
12,000
10,000
8,000
Passengers
6,000
4,000
2,000
0
1985 1990 1995 2000 2005 2010 2015 2020
Year
Actual Forecast

9. Ticketing Process
PASSENGER AIRLINE MIAA
TICKET
DPSC

10. Benefits of Integration
• Additional space for passenger movement
• Process comparable with other airports
worldwide
• One less queue

11. Timeline
May 2012 August 2012 August 2013
MOA Signing
Airline System Configuration
and Information Drive
Transition Period
•Airlines to collect DPSC at Point of Sale
•MIAA to collect from pax who bought
tickets before August 1, 2012 Full
•Gradual Reduction of DPSC counters Implementation

12. Future Plans
Domestic International

13. Our Partners
Iñigo Zobel
President & Chief Executive Officer
Air Philippines Corporation
Lance Y. Gokongwei
President & Chief Executive Officer
Cebu Air, Inc.
Ramon S. Ang
President & Chief Executive Officer
Philippine Airlines, Inc.
Avelino DL. Zapanta
President & Chief Executive Officer
Southeast Asian Airlines (Seair) Inc.
Ramon V. Guico III
President & Chief Executive Officer
WCC Aviation Company (Sky Pasada)
Alfredo M. Yao
President & Chief Executive Officer
Zest Airways, Inc.

14. END OF BRIEFING

15. DOTC - MIAA
GM Honrado
Sec. Roxas
Domestic Carriers
I. Zobel R. Ang
L. Gokongwei
A. Zapanta R. Guico III A. Yao