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The Office Guys (TOG)!


Email   !info@togservices.com!
Tel !   !+91 124 4477744!
Web !   !www.togservices.com!
Add !   !6 Ground Level, BPTP Park Centra!
    !   !Sector – 30, Gurgaon, Haryana - 122002!
CONTENTS

!
•  WHAT IS TOG?!

•  THE MANAGEMENT TEAM!

•  THE EXECUTIVE TEAM!

•  THE NEED FOR TOG!

•  TOG ADVANTAGE!

•  TOG’S PROPOSITION!

•  TOG’S SERVICE DELIVERY MODEL!

•  TOG’S LIST OF SERVICES!

                                 The Office Guys Services India Pvt. Ltd.
                   6 Ground Level, BPTP Park Centra, Sector – 30, Gurgaon, Haryana - 122002
WHAT IS TOG?!
    TOG stands for The Office Guys Services India Pvt. Ltd. It is a full
    service provider of all office services and solutions like Office
    Supplies, Food and Beverages, Transportation, Payroll & HR,
    Taxation & Accounting, Janitorial services, etc. under one roof.!
!
    TOG is a newly formed company by the Executive Team members
    who are successful entrepreneurs based out of USA & India, and
    have a rich combined experience of over 5 decades in various
    fields in the US market- Information Technology, Banking &
    Financial Services, Real estate and Hospitality.!




                                     The Office Guys Services India Pvt. Ltd.
                       6 Ground Level, BPTP Park Centra, Sector – 30, Gurgaon, Haryana - 122002
THE MANAGEMENT TEAM!
    Ritesh Srivastava, the founder of The Office Guys, is an Engineering
    Graduate from National Institute of Technology, Bhopal and has
    more than 14 years of marketing, sales, customer service and
    operations experience in Telecom, Banking and Financial Industry in
    India and US. He resides in India.!
!
    Akash Kapoor, the co-founder of The Office Guys, is a Finance
    Graduate with over 20 years of financial services experience in US.
    He has owned & managed the largest correspondent home lending
    firm in Northern California. He is a resident of USA.!




                                    The Office Guys Services India Pvt. Ltd.
                      6 Ground Level, BPTP Park Centra, Sector – 30, Gurgaon, Haryana - 122002
THE MANAGEMENT TEAM!
Jay Singh, the co-founder of The Office Guys, is a Finance
Graduate with over 22 years of financial services
experience in US, particularly in Debt Settlement, Debt
Management & Debt Restructuring. He is a resident of USA.




                             The Office Guys Services India Pvt. Ltd.
               6 Ground Level, BPTP Park Centra, Sector – 30, Gurgaon, Haryana - 122002
THE EXECUTIVE TEAM!
    Kaushik Sarkar, part of The Office Guys Executive team, has
    over 13 years of experience in Insurance, Sales, Customer
    Service and Collections, Inbound and Outbound Voice and Back
    Office operations, Technical Consultancy to Banking & Finance.!
!
    !Kapil Joshi, part of The Office Guys Executive team, has over 12
     years of experience in Operations Management, Business
     Development, Client Management, Vendor Management,
     Collections, Customer Service, Sales, BFSI, Telecom.!




                                  The Office Guys Services India Pvt. Ltd.
                    6 Ground Level, BPTP Park Centra, Sector – 30, Gurgaon, Haryana - 122002
THE NEED FOR TOG!
  In the current state of affairs, businesses in India have outsourced necessary services
  like food and beverages, transportation, payroll & HR, taxation & accounting, janitorial
  services, etc. to specialized vendors for their day-to-day operations. While these services
  are necessary for a day-to-day functioning of a business, they tend to take away a lot of
  time and resource for effective management.!
  !
  These are being managed with quite a few challenges like – !


q    Sub-standard quality of service provided by vendors!
q    Increased costs due to delays, non-compliance, etc.!
q    Lack of business practices amongst vendors due to ineffective management,
      communication and collaboration!
q    Lack of talent and experience!
q    No standardization in process, delivery, quality and cost!
q    The management and supervision of these outsourced services and vendors is an
      unpleasant experience!


                                       The Office Guys Services India Pvt. Ltd.
                         6 Ground Level, BPTP Park Centra, Sector – 30, Gurgaon, Haryana - 122002
TOG ADVANTAGE!
u    One-stop shop for all office services!
u    Standardized procedures for service delivery!
u    Passion par excellence for exceptional customer satisfaction!
u    Single point of contact for all office needs to ensure a hassle free experience!
u    Team of highly qualified professional staff to understand and address customer pain
      points!
u    Need-based, customized solutions for individual clients!
u    Maintenance of cost, price & transactional details through an online e-commerce portal
      with clients!
u    Strong ethical and non-negotiable business practices in all interactions with internal &
      external clients!
u    Effective control mechanism & escalation matrix developed by a Management team that
      has over 5 decades of combined service experience in the domestic & global market!




                                        The Office Guys Services India Pvt. Ltd.
                          6 Ground Level, BPTP Park Centra, Sector – 30, Gurgaon, Haryana - 122002
TOG’S PROPOSITION!
u    To provide superior Customer Service through a network of affiliates,
      backed by robust processes, quality check and a well-defined service
      delivery model!

u    Sole objective is take away all your headache & provide you with a
      single point of contact for all your office service needs!

u    To rationalize and provide consistency in price and quality!

u    Dedicated and professional account managers!




                                     The Office Guys Services India Pvt. Ltd.
                       6 Ground Level, BPTP Park Centra, Sector – 30, Gurgaon, Haryana - 122002
TOG’S DELIVERY MODEL 1!




                    The Office Guys Services India Pvt. Ltd.
      6 Ground Level, BPTP Park Centra, Sector – 30, Gurgaon, Haryana - 122002
TOG’S DELIVERY MODEL 2!




                    The Office Guys Services India Pvt. Ltd.
      6 Ground Level, BPTP Park Centra, Sector – 30, Gurgaon, Haryana - 122002
TOG’S LIST OF SERVICES!
u  Office Supplies!

u  Housekeeping!

u  Transportation!

u  Food & Beverages!

u  HR Consulting!

u  Taxation & Accounting!

u  IT Maintenance!



                                    The Office Guys Services India Pvt. Ltd.
                      6 Ground Level, BPTP Park Centra, Sector – 30, Gurgaon, Haryana - 122002
Partial list of clients…!
Saatchi & Saatchi          Prometric Testing                                 A&M Law


Flipkart                   POSCO                                             Microsoft


Cocoberry                  Carlsberg                                         Franklin Covey


Verisign                   Konica Minolta                                    Genesis Colors
                                                                             (Satya Paul)
Xebia                      Apollo Tyres                                      Favista


Michael Page               Hyosung                                           Alere Medical


                             The Office Guys Services India Pvt. Ltd.
               6 Ground Level, BPTP Park Centra, Sector – 30, Gurgaon, Haryana - 122002

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TOG

  • 1. The Office Guys (TOG)! Email !info@togservices.com! Tel ! !+91 124 4477744! Web ! !www.togservices.com! Add ! !6 Ground Level, BPTP Park Centra! ! !Sector – 30, Gurgaon, Haryana - 122002!
  • 2. CONTENTS
 ! •  WHAT IS TOG?! •  THE MANAGEMENT TEAM! •  THE EXECUTIVE TEAM! •  THE NEED FOR TOG! •  TOG ADVANTAGE! •  TOG’S PROPOSITION! •  TOG’S SERVICE DELIVERY MODEL! •  TOG’S LIST OF SERVICES! The Office Guys Services India Pvt. Ltd. 6 Ground Level, BPTP Park Centra, Sector – 30, Gurgaon, Haryana - 122002
  • 3. WHAT IS TOG?! TOG stands for The Office Guys Services India Pvt. Ltd. It is a full service provider of all office services and solutions like Office Supplies, Food and Beverages, Transportation, Payroll & HR, Taxation & Accounting, Janitorial services, etc. under one roof.! ! TOG is a newly formed company by the Executive Team members who are successful entrepreneurs based out of USA & India, and have a rich combined experience of over 5 decades in various fields in the US market- Information Technology, Banking & Financial Services, Real estate and Hospitality.! The Office Guys Services India Pvt. Ltd. 6 Ground Level, BPTP Park Centra, Sector – 30, Gurgaon, Haryana - 122002
  • 4. THE MANAGEMENT TEAM! Ritesh Srivastava, the founder of The Office Guys, is an Engineering Graduate from National Institute of Technology, Bhopal and has more than 14 years of marketing, sales, customer service and operations experience in Telecom, Banking and Financial Industry in India and US. He resides in India.! ! Akash Kapoor, the co-founder of The Office Guys, is a Finance Graduate with over 20 years of financial services experience in US. He has owned & managed the largest correspondent home lending firm in Northern California. He is a resident of USA.! The Office Guys Services India Pvt. Ltd. 6 Ground Level, BPTP Park Centra, Sector – 30, Gurgaon, Haryana - 122002
  • 5. THE MANAGEMENT TEAM! Jay Singh, the co-founder of The Office Guys, is a Finance Graduate with over 22 years of financial services experience in US, particularly in Debt Settlement, Debt Management & Debt Restructuring. He is a resident of USA. The Office Guys Services India Pvt. Ltd. 6 Ground Level, BPTP Park Centra, Sector – 30, Gurgaon, Haryana - 122002
  • 6. THE EXECUTIVE TEAM! Kaushik Sarkar, part of The Office Guys Executive team, has over 13 years of experience in Insurance, Sales, Customer Service and Collections, Inbound and Outbound Voice and Back Office operations, Technical Consultancy to Banking & Finance.! ! !Kapil Joshi, part of The Office Guys Executive team, has over 12 years of experience in Operations Management, Business Development, Client Management, Vendor Management, Collections, Customer Service, Sales, BFSI, Telecom.! The Office Guys Services India Pvt. Ltd. 6 Ground Level, BPTP Park Centra, Sector – 30, Gurgaon, Haryana - 122002
  • 7. THE NEED FOR TOG! In the current state of affairs, businesses in India have outsourced necessary services like food and beverages, transportation, payroll & HR, taxation & accounting, janitorial services, etc. to specialized vendors for their day-to-day operations. While these services are necessary for a day-to-day functioning of a business, they tend to take away a lot of time and resource for effective management.! ! These are being managed with quite a few challenges like – ! q  Sub-standard quality of service provided by vendors! q  Increased costs due to delays, non-compliance, etc.! q  Lack of business practices amongst vendors due to ineffective management, communication and collaboration! q  Lack of talent and experience! q  No standardization in process, delivery, quality and cost! q  The management and supervision of these outsourced services and vendors is an unpleasant experience! The Office Guys Services India Pvt. Ltd. 6 Ground Level, BPTP Park Centra, Sector – 30, Gurgaon, Haryana - 122002
  • 8. TOG ADVANTAGE! u  One-stop shop for all office services! u  Standardized procedures for service delivery! u  Passion par excellence for exceptional customer satisfaction! u  Single point of contact for all office needs to ensure a hassle free experience! u  Team of highly qualified professional staff to understand and address customer pain points! u  Need-based, customized solutions for individual clients! u  Maintenance of cost, price & transactional details through an online e-commerce portal with clients! u  Strong ethical and non-negotiable business practices in all interactions with internal & external clients! u  Effective control mechanism & escalation matrix developed by a Management team that has over 5 decades of combined service experience in the domestic & global market! The Office Guys Services India Pvt. Ltd. 6 Ground Level, BPTP Park Centra, Sector – 30, Gurgaon, Haryana - 122002
  • 9. TOG’S PROPOSITION! u  To provide superior Customer Service through a network of affiliates, backed by robust processes, quality check and a well-defined service delivery model! u  Sole objective is take away all your headache & provide you with a single point of contact for all your office service needs! u  To rationalize and provide consistency in price and quality! u  Dedicated and professional account managers! The Office Guys Services India Pvt. Ltd. 6 Ground Level, BPTP Park Centra, Sector – 30, Gurgaon, Haryana - 122002
  • 10. TOG’S DELIVERY MODEL 1! The Office Guys Services India Pvt. Ltd. 6 Ground Level, BPTP Park Centra, Sector – 30, Gurgaon, Haryana - 122002
  • 11. TOG’S DELIVERY MODEL 2! The Office Guys Services India Pvt. Ltd. 6 Ground Level, BPTP Park Centra, Sector – 30, Gurgaon, Haryana - 122002
  • 12. TOG’S LIST OF SERVICES! u  Office Supplies! u  Housekeeping! u  Transportation! u  Food & Beverages! u  HR Consulting! u  Taxation & Accounting! u  IT Maintenance! The Office Guys Services India Pvt. Ltd. 6 Ground Level, BPTP Park Centra, Sector – 30, Gurgaon, Haryana - 122002
  • 13. Partial list of clients…! Saatchi & Saatchi Prometric Testing A&M Law Flipkart POSCO Microsoft Cocoberry Carlsberg Franklin Covey Verisign Konica Minolta Genesis Colors (Satya Paul) Xebia Apollo Tyres Favista Michael Page Hyosung Alere Medical The Office Guys Services India Pvt. Ltd. 6 Ground Level, BPTP Park Centra, Sector – 30, Gurgaon, Haryana - 122002