1. Summary of Capabilities Consulting Coaching Technology Training
Matrix Achievement Group, LLC is a global sales force effectiveness consulting firm whose mission is to
help companies develop and sustain a competitive advantage. Matrix leverages the collaborative
knowledge and experience of former sales executives, customer industry experts, and adult learning
professionals to help our clients achieve their business objectives. The Matrix network has trained more
than 11,231 sales people and over 1073 sales managers in Fortune 500, Fortune 1000, and start-up
companies. We insure success by applying a holistic approach (T3™----Talent Selection; Talent
Diagnostics; and Talent Development). The MAG solutions deploy processes that are proven, practical
and powerful.
Consulting Coaching Technology
• Customized Consulting
Defining problem and providing strategic solutions
• Sales Process Architecture
• Competency Modeling for Performance Development
• Case Study and Content Development
Designed for distance learning, live facilitation and case study simulations
• Field Sales Force Competency Gap Analysis
Survey your field sales force to determine the current competencies required to be successful and
determine how well prepared your sales force is to meet these competency requirements. Empower
your sales force to “opt-in” by having them involved in picking the training content.
• Warrior SALES Monk™ Sales Force Development System
Increase sales force performance while reducing costs. Equip and engage sales managers to develop
their teams. The on-line system delivers the following: Diagnoses your sales person’s skill
development needs; Prepares sales managers to deliver skill content at meetings; Provides over 93
short skill insights and action plans; Deliver on-going performance development access to over
2. 30 tele-seminars, 10 mini-webinars, 4 webinars, and WSM radio. Personalized performance solutions
that are proven, practical and powerful.
• Creating and Developing a Complete Training Solution
Applying adult learning techniques to your training process and building out the knowledge and skills
associated with: Market knowledge; Patient Disease State; Product Solution; and Key Selling
Behaviors, etc.
• Customer Segmentation and Psycho-graphic Profiling
Past purchase behaviors predict the future. Classifying and segmenting the behaviors of your customer
base in order to compress sales cycles. Create a powerful marketing and sales synergy.
• Account Management and Competitive Account Conversion Architecture
• One on One Executive, Management or Lifeworks Coaching
• Customer Relationship Management Solutions
(Implementation strategies and technology)
• exSellerator.com (sales force productivity solution)
Sales pipeline, automated expensing; customer relationship management, Sales University (skill
development via distance learning), Sales Assistant (follow-up letters); Sales Service Log (for customer
negotiations)
• LIGER™ Interviewing Instrument and pre-hire competency analytics
(Benchmark potential candidates against your best Reps and receive customized and targeted interview
questions for each candidate)
Training
• The Best Seller™ The Best Seller
The science and art associated with the best practices of persuasive communication and specifically
tailored to your industry.
• The Best Seller™ The Matrix Complex Sale
Is your sales force calling on multiple influencers? Determine opportunity probability, identify the gaps in
your information and build a winning a strategy.
• The Best Seller™ Negotiating: The Art and Science
• The Best Seller™ 3D Value Selling and Psychographic Profiling
• The Best Seller™ Territory Planning: The Winning Formula
• The Best Seller™ Growing Your Business
Selling against change and establishing value
• The Best Seller™ 9 Steps to Competitive Conversions
• The Best Seller™ Selling to Hospital Executives and Surgical Committees
3. • The Best Seller™ A Consultative Game Plan
• The Best Seller™ Sales Optimization----Selling with EI.
Leveraging the science of emotional intelligence and customer psychographic profiling
• The Best Seller™ Evidence Based Selling
The art and science of presenting whitepapers
• The Best Seller™ Customized Sales Program
• The Best Seller™ GO System™ (Get Organized!!)
• The Best Seller™ IMPACT! Presentation Skills
• The Best Seller™ Field Mentoring: The Sales Coach
• The Best Seller™ Product Management Training
• The Best Sales Management™ Leadership Readiness
(Course for prospective and emerging managers)
• The Best Sales Management™ Analyzing and Assessing Sales Rep Competencies
• The Best Sales Management™ Performance Coaching I
• The Best Sales Management™ Performance Coaching II
• The Best Sales Management™ Interviewing and Hiring
• The Best Sales Management™ Field Mentoring: EI and Increased Sales
• The Best Sales Management™ GO System™ (Get Organized!!)
• The Best Sales Management™ Critical Problem Solving/Decision Making
• The Best Sales Management™ Developing Intuitive Decision Making Skills
• The Best Sales Management™ IMPACT! Presentation Skills
• The Best Sales Management™ Navigating Change Management
• The Best Sales Management™ Team Building: Cornerstone of High Performance
• The Best Sales Management™ Customized Management Programs
• Sales/Management (Mastery Series: Reinvigorating the Lion)
360 degree surveys from customers and peers to focus on areas of strengths as it relates to proven
research on human performance (mental, physical, emotional and higher purpose as it relates to
4. business achievement). Includes Olympic athlete as guest facilitator. Recommended for Managers or
Veteran Reps and as a “gift” from the executive leaders.
• NSM presentations or workshops on any of the following topics as well as any
customized topics: see next page
Key Note Speeches and Topics
What is Professional Selling?
Love Your Competitor to Death
Compressing Trust: Trust Treats
Creating Value (the Four Languages)
Best Practices of the Best (validated research)
Change as Your Competitor
Selling against Changing
Creating an Unique Customer Experience
The 4 Decision Making Brains
Your Greatest Competitive Advantage
Feeding the Lion
Power selling “Your Delivery”
Listening Skills
Séance Selling (facilitating the selling spirits)
Name Magic: Remembering Names
Principles of the Warrior Sales Monk
15 Behaviors of the Best
Reality Markers of Success
Deal Probability
5 Negotiating Tactics
Territory and Account management: 3 Mistakes that every Rep Makes
4 Ways to Increase Customer Retention
Power Messaging
9 Steps to Competitive Conversions
Power Selling Words
Your Real Competitor (4 Levels of Competition)
Test Your Customer’s Commitment
5. What is Professional Selling?
Love Your Competitor to Death
Compressing Trust: Trust Treats
Creating Value (the Four Languages)
Best Practices of the Best (validated research)
Change as Your Competitor
Selling against Changing
Creating an Unique Customer Experience
The 4 Decision Making Brains
Your Greatest Competitive Advantage
Feeding the Lion
Power selling “Your Delivery”
Listening Skills
Séance Selling (facilitating the selling spirits)
