1. Achieving Success
Reviewee Workshop

2. Aims
2 main aims:
• To provide an understanding of the review
process
• To introduce the SMART approach to objective
setting

3. Benefits of Reviewing
Individual University
• Clarification of expectations about • Alignment of local activities and
the individual’s contribution to the efforts with institutional strategic
University goals. aims.
• Opportunity to provide feedback • Improved shared communications
into departmental plans. about the University aspirations
• Improve shared communications and priorities.
about the individual’s contribution • Opportunity to discuss
and related matters. departmental aims and
• Opportunity to discuss personal requirements.
development. • Opportunity to celebrate success.
• Opportunity to celebrate success • Opportunity to address issues.
• Opportunity to address issues
Enhanced communication and understanding

4. Different Levels – Same Direction
strategic plans
department objectives
team objectives
individual responsibilities
objectives

5. Different Levels – Same Direction
Discussion: strategic plans
department objectives
• What is your understanding
of your department’s
strategic aims? team objectives
individual responsibilities
• How do you support this as
an individual? objectives

6. The Review Process
Annual Cycle
Understanding goals of
University and department
Evaluate performance Agree individual objectives to
(have objectives been met?) support department aims
Check understanding and review
progress
Interim review, informal progress
reports

7. Roles and Responsibilities
Form is amended to
reflect discussion &
actions agreed, then
cover sheet is signed by
Reviewer & Reviewee
Reviewer schedules
meeting with Reviewee
Meeting takes
place, responses
to questions on
form are
discussed and Copies are retained by
actions agreed Reviewer, Reviewee
Reviewee completes
form and gives to
Reviewer 4 working
days before meeting
Reviewer reads form &
prepares for meeting

8. SMART Objectives
S specific
M measurable
A achievable/agreed
R relevant/realistic
T timebound

9. SMART Objectives
Decide which objectives are SMART/not
SMART:
1. Reduce the average time for resolving
S specific
customer service issues from 10 minutes
to 5 minutes by the end of the calendar M measurable
year
A achievable/agreed
2. Ensure that you are compliant with Data
Protection legislation R relevant/realistic
3. Provide information technology support
for approved applications in accordance
T timebound
with Information Delivery Systems (IDS)
procedures for the period January to
June 2009
4. Conduct more research

10. Receiving Feedback
• be open
• listen carefully
• avoid filtering
• ask questions
• be prepared to contribute
• decide to take action

11. Types of Development
I ndividual
Development
I nduct i on Focus Gr oups
Peer Review Part ner ing
Shadow ing Buddying
Ment oring Ex t ernal Vi sit s
Second m ent s Dept Audit
Job Rot at ion
Professional Departmental
Development Development
Team Review s Aw aydays
Dept New slet t er Dept Meet ings
Luncht im e For um s Bench m ark i ng
Mast er classes Planning Sessi ons
Skills Work sh ops St rat egy Event s
Collective
Development