TMA - a leading software outsourcing company in Vietnam ( www.tmasolutions.com ) `14 years of experience in software outsourcing `Engineering team exceeds 1,200 people `Clients includes world leading companies from 20+ countries `11 offices (6 in Vietnam and 5 overseas) `CMMi Level 5, TL 9000 and ISO 9001:2000 Email contact: sales@tmasolutions.com

1. LEADING SOFTWARE COMPANY IN VIETNAM
Your Quality Partner for
Software Solutions
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2. Contents
 TMA Overview
 Technical Competencies
 Why TMA?
 Appendices
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3. TMA Overview
 Leading software company in Vietnam
 Currently 1,200+ engineers
 Clients include world leading companies: Avaya, Alcatel-Lucent, Ericsson,
Genband, Siemens, Amdocs, Nortel, NTT, NEC, Toshiba, Andrew, IBM, Oracle,
Flextronics, Juniper Networks, Shoretel, GBST, FCS, Brightstar
 15+ years experience in R&D software outsourcing
 Telecom & Networking
 Business & Mobile applications
 Clients from 20+ countries
 Overseas offices: Canada, USA, Europe, Japan, Australia
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4. Service Offerings
Software Development Software Testing
• Full-cycle development • Test solution, planning and design
• Implementation • Test execution and reporting
• Maintenance and supporting • Full product verification support
• Application porting
Professional Services
• User training and deployment
• Production support (24/7, On-call, Onsite)
• Troubleshooting, patching and hot fixes
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5. Our People
 Hire only top 5% of candidates
 90% B.Sc, 10% M.Sc/PhD
•US
 40% have overseas experience •Canada
 All engineers can speak English •Ireland
•France
•Japan
•India
•Australia
•Singapore
Overseas
•Denmark
experience
40%
•Turkey
•Brazil
•China
•Hong Kong
•Korea
•Malaysia
•Indonesia
•Philippine
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6. Technical Competencies
Core and Enterprise networks
Telecommunications o VoIP
& Networking o Wireless
o Network Management
Finance, Retail, Healthcare, E-commerce
Business o C#, VB.Net, Java, C/C++, PHP, Ruby, Perl
o SharePoint, Alfresco, Vignette
Applications
o Crystal Report, Jasper Report
o SQL Server, Oracle, MySQL, PostgreSQL
Enterprise and Consumer products
Mobile o iOS, Android, Windows Phone,
Applications Windows 8, Blackberry, Symbian, HTML5
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7. Sample Telecom Projects
 Service Edge Router/GGSN  Blade Servers
 Mobile Centrex  Security Router
 IVR  Firewall
 Contact Center  Network Management
 Soft phone development  Access Management
 Dual-mode Mobile Phone  Lab Manager
 Carrier VoIP and Applications  Enterprise Communication Systems
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8. Sample Business Applications
 Retail Management  Web Store
 Bid Management  Online Fax
 Web-based Marketing Solutions  Timesheet
 Web-based Business Tools  Event Notification
 Financial Analyst Tool  ECM and Collaboration System
 BI Financial Reporting  Commodity Handling Solutions
 Survey  Messaging Server
 Yellow Pages  Electronic Health Record
 Hotel Management  Human Resource Management
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9. Sample Mobile Applications
 Mobile Catalogue  Mobile Furniture  Soft Phone
 Mobile Media  3D apps  Roaming Apps
 Visual Yellow Pages  Mobile Traffic  Mobile QoS
 Dual Mode Phone  Mobile Conference  Hotel Apps
 Mobile Survey  Location Finder  Retail Apps
 Mobile Self Services  E-Book & Magazine Reader  Work Site Auditing Tool
 Auto SMS  Mobile Directory  Mobile Messaging
 Secure SMS  Sale Analysis Tool  Task Manager
 Auto Voice  Insurance Quotation Tool  Mobile Backup & Security
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10. Why TMA?
 Track records
 Completed successfully many projects for world leading
companies: Avaya, Alcatel-Lucent, Genband, Siemens, Amdocs,
Nortel, IBM, Flextronics, NTT, NEC, Toshiba, Shoretel, FCS
 15+ years of experience in providing software services
 Wide-range of technologies
 Large and complex projects
 Leverage TMA’s experience and brand name in attracting
and retaining talent
 University interaction program with 20+ universities
 Guarantee < 10% attrition
 Ability to scale
 Human resources and infrastructure
 Well-established quality process
 Based on CMMI Level 5, TL 9000, ISO 9001:2000
 Meet stringent requirements from leading companies
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11. Appendices
 Technical Skill Set
 Cloud Migration Services
 Quality Process
 Project Management Tools
 Security & IP Protection
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12. Technical Skill Set
Domain Sub-domain Skills
VoIP, NGN, IMS, MPLS, GSM, UMTS, GPRS, CDMA, ISDN, PSTN, VRRP, SIP,
Technologies
SNMP, 802.11-WiFi, 802.16-WiMax
Signaling & Protocols SIP, H.323, H.248/MEGACO, SS7/CCS7, Codecs, ISDN
Network Management SNMP, OSS/BSS, Oracle, FTP, SFTP, ISAM, SOAP, XML
Telecom/Networking IMS Core, SIP, RTP, RTSP, HTTP, SSH, DHCP, SNMP, Unified
Applications/Services
Communication,Contact Center,Audio Voice Services
Layer3 Protocols/Routing ICMP, BGP, ISIS, MPLS, OSPF
Layer2 Protocols 1483 Bridge Group, ARP, STP, L2TP, PPP
Infrastructure/Security ATM, TCP/IP, LAN/VLAN, NGN, MPLS, IPv6, IPSec, SSH
Platforms iOS, Android, Symbian, Blackberry, Windows Phone, Windows 8
Mobile WML/xHTML, HTML5, SMS, OTA SMS, GPS/LBS, 3D/OpenGL, AR, QR Code,
Technologies
Camera, Streaming, Softphone, Call control
OS Platforms VxWorks, Linux/Real-time Linux, Android
Embedded Device Drivers & Firmware Infrared, Line Module, IO driver, USB, Sound, Keyboard, LCD
Programming Languages C/C++, Java, Perl, TCL/TK, Assembly, Unix Shell Script
Java Java, JavaScript, J2SE, J2EE, JSF, JMS, JavaMail
C/C++ C/C++, MFC
Custom Applications
Microsoft C#, ASP/ASP.NET, VB.NET, VB, SharePoint
Other Languages PHP, Perl, Python, Ruby on Rails
Database Database Microsoft SQL Server, Oracle, MySQL, PostgreSQL
Java J2EE, J2SE, J2ME(JSP/Servlets, AJAX, JMS, RMI,JavaMail)
Microsoft ASP, .NET(ASP.NET, VB.NET, C#, ADO.NET)
Web Technologies
Other Languages PHP, Perl, Python, Ruby on Rails
Technologies HTML/DHTML, XHTML, XML, ActiveX, COM/DCOM, SOAP
Technologies Java, PHP, Perl, Python, Ruby on Rails, Apache, Linux
Open Source
Solutions osCommerce, Alfresco, SugarCRM, Bugzilla, Redmine
Data-driven automation scripts, GUI-independent scripts, Language-independent
Script Techniques
Product Verification & scripts
Validation Tracking Tools TCAT, Quality Centers, Clarify, Remedy, Team Track
GUI/CLI Test Tools WinRunner, SILK, QA Run, Robot Test, TCL/TK, Perl, Java 12

13. Cloud Migration Services
 SaaS implementation: implement a SaaS solution or transition a current
application to a SaaS model
 Application development based on Cloud: build and maintain a custom
application by using cloud delivery platforms such as Azure, Force.com, Amazon,
Google AppEngine, etc.
 Porting application to Cloud: port current applications to new platforms
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14. Quality Process
 Certified by international quality standards
 CMMI-Level 5
 ISO 9001:2000
 TL 9000
 Integrating different methodologies:
 RUP/Iteration, Agile/SCRUM, XP
 Dedicated Quality Assurance team for all projects
 To make sure all engineers follow process consistently
 Regular reporting of productivity and quality metrics to clients
 To demonstrate performance and quality improvements
Weekly Review Monthly Review Milestone Review
Task status Overall status Status
Schedule deviation Accomplishment Achievement
Effort deviation Milestones Best practices and
Productivity Metrics lessons learnt
Quality Risks, issues & actions
Risks, issues & actions Process application
Staffing
Training
Improvement
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15. Project Management Tools
Task My Timesheet
Management
CR Tracking
Online Review
SCRUM PM
Risk (Agile)
Management Project
Management
Tool
Test Manger
MA Tracking
Report System
Chat Catcher
Import
WIKI Others
News Checklist
Forum RTM
File Management
Project Reports
Document Management
Repository (Integrated with SVN)
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16. Security & IP Protection
Physical Security Human Resources & Organization
24/7 security guards Mandatory security training for all new hires
24/7 power supply NDA agreement signed by all staff
Magnetic ID card authentication Dedicated security group
CCTV Security prime in each project/group
Network Security Data Security
Secured, separate subnet for each No storage media or camera allowed
client File transfer outside the company not permitted
VPN available between TMA and Firewall system and log checking
client
Firewall with integrated IPS
(Intrusion Protection System) Backup/Recovery
Anti-virus software for all Business Continuity Plan (BCP) for the whole
computers company and Operational Continuity Plans (OCP)
Virus screening of all incoming & for each project
outgoing emails Data backup plan for each project
All software are scanned for virus Backup tapes stored on-site & off-site in secure
before delivery and safe (water proof, fire proof) cabinets
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17. For more information, please contact:
Business Development
Email: sales@tma.com.vn
Tel: +84-839-903-848, ext 5476
Mobile: +84-908-676-212
North America number: +1 909-297-8899
Australia number: +61 414 734 277
www.tmasolutions.com
www.mobi-development.com
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