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Taking (youth) services online
 Tim Davies (tim@practicalparticipation.co.uk)


               14th September 2009
  Human Services in the Network Society Symposium
1) Engaging with Social Network Sites

     2) The Social Media Game

   3) The Hurdles to Engagement




         www.practicalparticipation.co.uk
1) Engaging with Social Network Sites

         www.practicalparticipation.co.uk
What are Social
Network Sites?
How are young people
 ‘social networking’
       online?
www.flickr.com/photos/28859335@N00/120018144    http://flickr.com/photos/morgantepsic/176795867/                http://flickr.com/photos/andreasnilsson1976/530776998/




 Keeping in                                                                                                            Making new
 contact                                                Sharing content                                                  contacts




                                                                                                                                   Informal
 Hanging out                                       Exploring identity                                                              learning
http://flickr.com/photos/mshades/169570194/    http://flickr.com/photos/loosepunctuation/959524837/   http://flickr.com/photos/lewiselementary/152620388/
What is youth
  work?
Youth Work
  ‱ 4,225 (3,630 FTE) Youth
    Workers,
  ‱ 17,000 (3,900 FTE) Youth
    Support Workers
  ‱ In contact with average
    27.5% of local 13 – 19
    year old population
  ‱ Works with excluded
    groups
     Source: NYA Audit, 2005-6 (www.nya.org.uk)
Youth Work
‱ Statutory sector youth service established
  in the 1960s
‱ Young person centered model – starting
  where young people are
‱ Informal education, associational, group
  work - moving beyond where young
  people start
‱ Resourcefulness, Resiliency, Resolve
How do we find a youth
 work perspective on
  social networking?
Young people need support to develop the appropriate resources and
resilience to navigate risk and to make the most of opportunities on
SNS, and peer groups need opportunities to negotiate and develop positive
norms for their interaction on SNS.
Youth work can engage with SNS as one or more of:
 ïŁż an environment in which young people need support and guidance;
 ïŁż a marketing tool for promoting youth work opportunities and activities;
 ïŁż a communications tool for interacting with young people and groups
   of young people;
 ïŁż a youth work tool for promoting young peoples creative expression,
   political engagement and wider personal and social development;
 ïŁż a starting point to work from in helping young people develop their
   skills, interests and capacities across a range of issues and areas;
 ïŁż a platform for new forms of online youth work;
Where do we want to
  move towards?
Friend of a friend?
      Bebo?
Friend of a friend?
                            Bebo?
 You shouldn't be
 using those sites.
They're dangerous.
Friend of a friend?
 You shouldn't be
                            Bebo?
 using those sites.
They're dangerous.
Has everyone completed a
 photo permission form? Did
 you check the bit about how
you can use the photos you all
    take on your phones?
This evening we've got a group session
 talking about image. Do you think people
portray themselves differently on MySpace
        to how they are face to face?


   Has everyone completed a
  photo permission form? Did
  you check the bit about how
 you can use the photos you all
     take on your phones?
This evening we've got a group session
 talking about image. Do you think people
portray themselves differently on MySpace
        to how they are face to face?
                                              If you want to look up more
                                            about this evening's session on
                                            crime you can check out these
   Has everyone completed a                           Bebo pages
  photo permission form? Did
  you check the bit about how
 you can use the photos you all
     take on your phones?
Friend of a friend?     If you want to look up more
 You shouldn't be                           about this evening's session on
                            Bebo?
 using those sites.                         crime you can check out these
They're dangerous.                                    Bebo pages
Dan Smith
Devon Youth
Service
Dan Smith
Devon Youth
Service
Dan Smith
Devon Youth
Service
Dan Smith
          Devon Youth
          Service




Send Invitation
Friend of a friend?       If you want to look up more
 You shouldn't be                             about this evening's session on
                            Bebo?
 using those sites.                           crime you can check out these
They're dangerous.                                      Bebo pages




                                Dan Smith
                                Devon Youth
                                Service




                         Send Invitation
Add as Friend
Add as Friend
Add as Friend




See ProïŹle
Add as Friend




See ProïŹle
Add as Friend




See ProïŹle
Friend of a friend?                    If you want to look up more
 You shouldn't be                                          about this evening's session on
                            Bebo?
 using those sites.                                        crime you can check out these
They're dangerous.                                                   Bebo pages




                                Dan Smith
                                              See ProïŹle                     Add as Friend
                                Devon Youth
                                Service




                         Send Invitation
Negotiating the move
      online...
Taking Youth Services Online: putting the elements together


Young people’s use of                  Youth work values &
    social media                        professional skills


 Models of online                      Features of available/
 communication &                       popular social media
   collaboration                              tools


 Institutional drivers
                                         Consideration of
  of, and barriers to,
                                        opportunity & risk
  online engagement

                    www.practicalparticipation.co.uk
Promoting activities for young people...




           www.practicalparticipation.co.uk
Promoting activities for young people...




           www.practicalparticipation.co.uk
Promoting activities for young people...




           www.practicalparticipation.co.uk
Promoting activities for young people...




           www.practicalparticipation.co.uk
Taking Youth Services Online: putting the elements together


Young people’s use of                  Youth work values &
    social media                        professional skills


 Models of online                      Features of available/
 communication &                       popular social media
   collaboration                              tools


 Institutional drivers
                                         Consideration of
  of, and barriers to,
                                        opportunity & risk
  online engagement

                    www.practicalparticipation.co.uk
www.practicalparticipation.co.uk
2) The Social Media Game



   www.practicalparticipation.co.uk
Promoting Positive
                                       Safeguarding & Child
Activities for Young
                                            Protection
       People

                                             Getting young
    Supporting
                                                people to
 Adolescent Mental
                                              inïŹ‚uence the
  Health Service
                                            development of a
      Users
                                               new service

                                               Carrying out
    Carrying out
                                             ‘online detached
 street based youth
                                              work’ - virtual
        work
                                              street workers
                   www.practicalparticipation.co.uk
Scenario:


Professionals involved:

       Tools                Considerations & approach
    (8 pts total)




                    www.practicalparticipation.co.uk
www.practicalparticipation.co.uk
3) Barriers to Engagement
   www.practicalparticipation.co.uk
www.practicalparticipation.co.uk
www.practicalparticipation.co.uk
www.practicalparticipation.co.uk
Network:
 http://www.youthworkonline.org.uk

               Blog:
     http://www.timdavies.org.uk
             @timdavies

        Projects & support:
http://www.practicalparticipation.co.uk



          www.practicalparticipation.co.uk

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Connected Practice Presentation - Taking Youth Work Online

  • 1. Taking (youth) services online Tim Davies (tim@practicalparticipation.co.uk) 14th September 2009 Human Services in the Network Society Symposium
  • 2. 1) Engaging with Social Network Sites 2) The Social Media Game 3) The Hurdles to Engagement www.practicalparticipation.co.uk
  • 3. 1) Engaging with Social Network Sites www.practicalparticipation.co.uk
  • 5. How are young people ‘social networking’ online?
  • 6. www.flickr.com/photos/28859335@N00/120018144 http://flickr.com/photos/morgantepsic/176795867/ http://flickr.com/photos/andreasnilsson1976/530776998/ Keeping in Making new contact Sharing content contacts Informal Hanging out Exploring identity learning http://flickr.com/photos/mshades/169570194/ http://flickr.com/photos/loosepunctuation/959524837/ http://flickr.com/photos/lewiselementary/152620388/
  • 8. Youth Work ‱ 4,225 (3,630 FTE) Youth Workers, ‱ 17,000 (3,900 FTE) Youth Support Workers ‱ In contact with average 27.5% of local 13 – 19 year old population ‱ Works with excluded groups Source: NYA Audit, 2005-6 (www.nya.org.uk)
  • 9. Youth Work ‱ Statutory sector youth service established in the 1960s ‱ Young person centered model – starting where young people are ‱ Informal education, associational, group work - moving beyond where young people start ‱ Resourcefulness, Resiliency, Resolve
  • 10. How do we find a youth work perspective on social networking?
  • 11.
  • 12. Young people need support to develop the appropriate resources and resilience to navigate risk and to make the most of opportunities on SNS, and peer groups need opportunities to negotiate and develop positive norms for their interaction on SNS.
  • 13. Youth work can engage with SNS as one or more of: ïŁż an environment in which young people need support and guidance; ïŁż a marketing tool for promoting youth work opportunities and activities; ïŁż a communications tool for interacting with young people and groups of young people; ïŁż a youth work tool for promoting young peoples creative expression, political engagement and wider personal and social development; ïŁż a starting point to work from in helping young people develop their skills, interests and capacities across a range of issues and areas; ïŁż a platform for new forms of online youth work;
  • 14. Where do we want to move towards?
  • 15.
  • 16.
  • 17. Friend of a friend? Bebo?
  • 18. Friend of a friend? Bebo? You shouldn't be using those sites. They're dangerous.
  • 19. Friend of a friend? You shouldn't be Bebo? using those sites. They're dangerous.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24. Has everyone completed a photo permission form? Did you check the bit about how you can use the photos you all take on your phones?
  • 25. This evening we've got a group session talking about image. Do you think people portray themselves differently on MySpace to how they are face to face? Has everyone completed a photo permission form? Did you check the bit about how you can use the photos you all take on your phones?
  • 26. This evening we've got a group session talking about image. Do you think people portray themselves differently on MySpace to how they are face to face? If you want to look up more about this evening's session on crime you can check out these Has everyone completed a Bebo pages photo permission form? Did you check the bit about how you can use the photos you all take on your phones?
  • 27. Friend of a friend? If you want to look up more You shouldn't be about this evening's session on Bebo? using those sites. crime you can check out these They're dangerous. Bebo pages
  • 28.
  • 29.
  • 33. Dan Smith Devon Youth Service Send Invitation
  • 34. Friend of a friend? If you want to look up more You shouldn't be about this evening's session on Bebo? using those sites. crime you can check out these They're dangerous. Bebo pages Dan Smith Devon Youth Service Send Invitation
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
  • 40.
  • 43. Add as Friend See ProïŹle
  • 44. Add as Friend See ProïŹle
  • 45. Add as Friend See ProïŹle
  • 46. Friend of a friend? If you want to look up more You shouldn't be about this evening's session on Bebo? using those sites. crime you can check out these They're dangerous. Bebo pages Dan Smith See ProïŹle Add as Friend Devon Youth Service Send Invitation
  • 47. Negotiating the move online...
  • 48. Taking Youth Services Online: putting the elements together Young people’s use of Youth work values & social media professional skills Models of online Features of available/ communication & popular social media collaboration tools Institutional drivers Consideration of of, and barriers to, opportunity & risk online engagement www.practicalparticipation.co.uk
  • 49. Promoting activities for young people... www.practicalparticipation.co.uk
  • 50. Promoting activities for young people... www.practicalparticipation.co.uk
  • 51. Promoting activities for young people... www.practicalparticipation.co.uk
  • 52. Promoting activities for young people... www.practicalparticipation.co.uk
  • 53. Taking Youth Services Online: putting the elements together Young people’s use of Youth work values & social media professional skills Models of online Features of available/ communication & popular social media collaboration tools Institutional drivers Consideration of of, and barriers to, opportunity & risk online engagement www.practicalparticipation.co.uk
  • 55. 2) The Social Media Game www.practicalparticipation.co.uk
  • 56. Promoting Positive Safeguarding & Child Activities for Young Protection People Getting young Supporting people to Adolescent Mental inïŹ‚uence the Health Service development of a Users new service Carrying out Carrying out ‘online detached street based youth work’ - virtual work street workers www.practicalparticipation.co.uk
  • 57. Scenario: Professionals involved: Tools Considerations & approach (8 pts total) www.practicalparticipation.co.uk
  • 59. 3) Barriers to Engagement www.practicalparticipation.co.uk
  • 63. Network: http://www.youthworkonline.org.uk Blog: http://www.timdavies.org.uk @timdavies Projects & support: http://www.practicalparticipation.co.uk www.practicalparticipation.co.uk