10. New services are emerging in the mobile digital hub COMMUNICATE CREATE CONSUME CONTROL Blogs IM/Chat SMS Ringtones Music Search News Video TV Web browsing Games Maps Health Payment Commerce Banking Ticketing Travel Parking Social Networks Pictures E-mail / MMS PIM P2P / Video Voice Transport Alerts
11. Drivers are now in place for mobile services’ uptake Touchscreens NFC GPS Accelerometers UPmP HSPA+ LTE Remote sensors
15. Tectonic shifts are shaking up the mobile value chain Internet & Media in search of reach Manufacturers’ new ambitions Operators’ new role CONSUMER
16. Adoption of LBS and social networking on mobile is limited today but looks promising