Thomas Palme is an experienced general manager and turnaround specialist with a track record of leading teams to improve profits and market share. His experience includes producing a $2.5 million profit turnaround at Forest Lake Chrysler Dodge Jeep, doubling market share in 7 months at Brookdale Ford, and increasing profits over 50% in 12 months at a money-losing operation. He is seeking a new leadership role to inspire teams through award-winning customer service and rapid profit growth.

1. THOMAS SUMMARY
PALME Experienced General Manager and Turnaround Specialist. Highlights include:
(612) 310-7277
 Produced $2.5 million profit swing by leading team in turnaround efforts
(Forest Lake Chrysler Dodge Jeep).
 Maximized profits: reduced inventory $2 million and cut losses 71% by
hiring/building teams and rewriting advertising (Redwood City Dodge).
 Doubled market share in 7 months and led corporate turnaround, by
designing and rolling out new ad campaigns (Brookdale Ford).
 Increased profits more than 50% in 12 months, revitalizing money-losing
operation with improved sales and service. Led company through four
expansions. One of first dealers in America to receive 5-Star Award from
Chrysler (Forest Lake Chrysler Dodge Jeep).
 Consistently created highly responsive sales campaigns during career.
CAREER DRIVER
Inspire and lead teams that provide award-winning customer service to build
rapid profits and long-term brands.
SPECIAL SKILLS
“Tom’s tenure (Forest Lake  Execution – consistently deliver in tight deadlines against steep odds.
Chrysler Dodge Jeep)  Strategy – business planning, sales, and streamlining operations.
produced amazing results  Management – optimize people and resources to meet customer needs.
in volume, profits and  Leadership – mentored/trained nearly 100 employees; hired/built teams.
customer satisfaction…I
would highly recommend  Marketing – create business plans, ad campaigns, reports and presentations.
Tom to join any…  Efficiency – quickly determine paths to higher profits with minimal costs.
organization in need of
Business Acumen.” (2009) EXPERIENCE
D. Peterson
Owner, Monticello Ford- Manager, Clermont Dodge Chrysler Jeep, Clermont, FL. 2007-2008
Mercury (1984-2004) • Hand-picked to reduce inventory and increase gross revenues. Set up reconditioning
procedures, trained 15 sales team members and implemented follow up program.
“Mr. Palme always had a
plan in place for everyday • Added Internet sales department and business development center (BDC).
operations … an excellent General Manager, Redwood City Dodge, Redwood City, CA. 2007
leader.” (2009) • Streamlined operations and reorganized company to reduce loss.
S. Calden General Manager, Brookdale Ford, Brooklyn Center, MN. 2006
Former Manager,
Clermont Dodge • Managed entire dealership including staff of 75. Drove market share through creative
marketing campaigns.
“…under his leadership, the General Manager, University Dodge, Davie, FL. 2003-2005
Dealership was put back
together …Tom is the best • Managed 80 employees. Ranked #3 in S. Florida for sales. Opened Clermont store.
General Manager I have General Manager, Forest Lake Chrysler Dodge Jeep, Forest, MN. 1993-2003
ever had the pleasure to
work for.”
• Managed over 100 employees. Directed new and used car sales. Oversaw
Shon Kingrey parts/service departments. Led company through management change, 4 expansions.
VP, Fixed Operations
Denny Hecker Automotive EDUCATION/TRAINING
• Professional development includes JD Powers roundtables, Ford Motor Company
best practices, and multiple Chrysler meetings on products.
16809 - 49th Place North
Plymouth MN 55446
• Training: Joe Verde sales, Grant Cardone sales, and Chrysler MID training.
(612) 310-7277
thomasp442@aol.com COMMUNITY INVOLVEMENT
• Participant in numerous charitable golf tournaments, including Jim Moran in Florida.
• Minnesota charities: Make-a-Wish Foundation, and Boys and Girls Club of America.