“Crisp, clear and actionable” is how Think Talent's competencies and indicators have been defined by one line manager from a client organization.

1. Competency Modelling
Our Approach

2. Our Approach
Competency Mapping
Competency
Contextualiza
tion
Competency
Validation
Competency
Creation
An holistic approach to create a robust framework which keeps
both current and future business context in mind
+
Design of
Assessme
nt Center
Assessme
nt Delivery
Train the
Assessors
Scalability, Simplicity & Usability: Key
implementation elements across three
phases
Phase 1 Phase 2 Phase 3
Assessment Framework
1 2

3. … that would entail specific details
Methodology
• Broadly speaking there
are two approaches to
mapping
competencies:
• Through the BEI /
repertory grid
techniques
• Through a process of
job and role analysis
Tools & Techniques
• Study of role
documents
• Understanding
Business plan and
context
• Meeting with Business
Leaders
• Interview Role Holders
(Top Performer &
Average)
• Calibration of
competency
requirement
• Group Process with
Role Set members
Validation
• Validate the
competency
framework internally
• Benchmarking
competency
framework externally
and from TT repository

4. 4 Step Process
Understand the Organization
and Business Environment
Important to understand the business and
environment factors, since competencies will
need to be displayed according to the needs
of the business and environment.
Done through a Diagnostic study
Define the Jobs and Roles for
the Organisational Universe
Second stage is defining jobs and roles,
which entails:
• Identifying the different jobs
• Determining the unique jobs
• Writing job descriptions for unique jobs
• Creating role statements for key roles
Determine appropriate job /
role determinants for the
organisation
3
Detailed analysis of job and role statements
done to arrive at the key parameters that
represent the jobs / roles as determinants, in
terms of dimensions such as:
• Universal determinants
• Level determinants
• Functional determinants etc. etc.
1 2
Map Competencies; Define
and Describe them and list
Proficiency Levels
4
Competencies are captured in the form of a
definition, a description, behavioural
indicators and proficiency levels

5. Breaking Down the Steps
1. List all positions for purpose of Competency
Mapping.
2. Prepare/collate the Position descriptions for
all these positions and understand
structure.
3. Identify the Future business needs and
capture the Future business scenario of
organization through Depth Interviews with
Top Management.
4. Understand the Organization strategy as
envisaged in the Business Plan.
5. Determine the Organizational
Competencies for Organization.
6. Validate the Competencies with the Top
Management
Organization Level
Identify the Role Set Members for each
position.
Role Level
1. Identify the Role Set Members for each
position.
2. Develop the Role Definition for the position.
3. Map the Jobs related to this role.
4. List the KPA’s and the tasks for the role and
classify them as Knowledge, Skill & Attitude.
5. Determine the Technical /Functional and
Behavioural Competencies for the position
from Knowledge, Skill & Attitude.
6. Determine the Functional and Dysfunctional
Behaviors exhibited for each competency.
7. Define & Determine the Proficiency levels
indicators for each competency.
8. Validate the Competencies and proficiency
levels with Role Set members.

6. Sample Process Flow
Position
Role
Definition
Map related
Jobs to Role
KPA Tasks
K S A
Technical Competencies
Behavioural Competencies
I II III IV
I II III IV
FYI DFYI
Role definition Reports
KPA & Task Reports
List of roles
which can
take over in
case of any
eventuality
• Business Plan
• Strategy Document
• Future Business
Needs
• In-Depth Interview
with Top management
• Discussion with Role
Set members
• Position Description
• Organization Structure
I II III IV
Organizational Competencies
Revalidation of
Position
Descriptions
• Competency Dictionary -
Competencies Definitions, and
Proficiency levels
• List of Essential, desired and
Futuristic competencies

7. Think Talent Services Confidential 7
Mumbai
Think Talent Services Private Limited
1006, Atrium 2,
Courtyard Marriott Compound,
Andheri Kurla Road, Chakala,
Andheri East, Mumbai – 400093
Phone: +91 90400 84006
Bangalore
1568, 1st Sector, Outer Ring Road,
HSR Layout, Bangalore – 560102
Phone: +91 80 64006888
Hyderabad
301, 2nd Floor, Vaishno Kuteer,
Puppalguda, Manikonda
Hyderabad
Phone: +91 90400 84006
Pune
704, Ruby, Nyati Empire, Kharadi
Bypass Road, Pune
Phone: +91 77740 09961
Our Coordinates
Our Website : www.thinktalentindia.com
E-mail : info@thinktalentindia.com
Corporate Office
Think Talent Services Private Limited
501, 5th Floor, Tower A
Spaze I-Tech Park
Sector 49, Sohna Road,
Gurgaon – 122018
Phone: +91-124-4201824