1. INTERLIBRARY LOAN
FREQUENTLY ASKED QUESTIONS

2. HOW TO SUBMIT A REQUEST?
To submit a request you may
do one of the following:
• Obtain a form from the
Information Center in
Owen Hall or
• Online through the library’s
blog (http://thelrcillblog.blogspot.com)
by clicking one of the
following links:
•
•
Article Request
Book Request
The completed hand written
request form can be returned
to the Information Center or
faxed to (334) 291-4980.

3. HOW LONG DO
INTERLIBRARY LOANS TAKE?
Delivery time varies depending
upon the availability of the
materials and the location of the
lending institution. Materials
requested through consortium
loan service may take less than a
week.
Materials requested from libraries
outside the consortium may take
several weeks. Please note that
these are general guidelines for
delivery. To check the status of a
request after a reasonable
amount of time has passed,
please call the Interlibrary Loan
Department at (334) 214-4802 or
email cory.williams@cv.edu.

4. HOW MUCH DO
INTERLIBRARY LOANS COST?
Currently, there is NO
CHARGE to for
Interlibrary Loan
service.

5. HOW TO RENEW
INTERLIBRARY LOANS?
Most of the time,
Interlibrary Loan
materials may be
renewed once unless
specified. To renew,
please contact us at
least one week before
the due date.
Phone: (334) 214-4802
Email:
cory.williams@cv.edu

6. WHAT IS
INTERLIBRARY LOAN?
Interlibrary Loan (ILL) is
a cooperative effort
among libraries to share
resources. Through ILL,
we are able to borrow
materials for you that
are not owned by the
Chattahoochee Valley
Community College
(CVCC) Library.

7. WHAT IS THE LOAN PERIOD
FOR INTERLIBRARY LOANS?
Materials borrowed
from other libraries
have various loan
periods. The due date
will be indicated on
the front of the book.

8. WHAT CAN BE REQUESTED
THROUGH INTERLIBRARY LOAN?
Generally, CVCC's
Interlibrary Loan
Department can fill
most requests for
books, journal articles,
theses, and
dissertations. If a
request can't be filled
the patron will be
contacted by phone
and/or email.

9. WHAT CAN’T BE REQUESTED
THROUGH INTERLIBRARY LOAN?
Entire issues of
journals, magazines,
newspapers,
reference materials,
record albums,
software, audio/visual
materials, rare books,
and materials held in
special collections
are generally not
available through ILL.

10. WHERE TO PICK UP & RETURN
INTERLIBRARY LOANS?
All Chattahoochee
Valley Community
College users should
pick up and return
items to the
Information Center in
Owen Hall (CVCC's
library).

11. WHO MAY BORROW THROUGH
INTERLIBRARY LOANS?
ONLY current faculty,
staff, and students of
Chattahoochee
Valley Community
College may submit
requests. Troy students
and community
patrons are not
eligible for ILL service
at this time.