SlideShare ist ein Scribd-Unternehmen logo
1 von 18
Train,
Train
& Train
Again

  CEO, Jennifer Delaye &
  Sales and Marketing Director,
  Steve Sanchez of The JDK Group
IT’S ALL ABOUT
LEADERSHIP
So Where Do You Start?
 Who   You Are…

 WhyThey Are Working for
 You…

 Where   They Are Going…
WHO YOU ARE…
   Brand & Product
         Tell the Story & Vision
         What Kind of Catering Operation Are you?
         What Does a Day-In-The-Life Look Like?
WHY THEY ARE WORKING…
   Core Competencies
          Four Core
   The Culture Fit
          12 Guiding Principles
WHERE THEY ARE GOING…
   Training Manuel
          Self Guiding Tool

          Accountability & Keep Team
           Engaged in the Process

          Showcases Room for Growth
SO HOW DO YOU
IMPLEMENT THIS?
START A TRAINING
COMMITTEE
   Employee Driven
      Who  knows your systems any better?
      Diversified group from old to new



 Empowers    Staff
      They
          take initiative and feel like they are
      making difference in their workplace
DEVELOP A
TRAINING MANUEL
 Required    HR Needs
     Staffing
     Wages



 Necessary      Training Events

 Scoring   & Position Requirements
DELIVER AN OPEN HOUSE
STYLE ORENTATION
 Use   the Training Manuel As Guide to New
    Team Members on Who You Are, Why
    They Are Working, & Where They Are
    Going!

 Show    Photos/Video of What You Do!

    Highlight Testimonials and Horror Stories
    (Don’t Sugar Coat!)
So Remember Where to Start…
  Who   You Are…

  Why   They Are Working for You…

  Where   They Are Going…
Find Us Online




jdelaye@thejdkgroup.com   ssanchez@thejdkgroup.com

                thejdkgroup.com
          facebook.com/thejdkgroup
            twitter.com/thejdkgroup

Weitere ähnliche Inhalte

Was ist angesagt?

Personal productivity 1
Personal productivity 1Personal productivity 1
Personal productivity 1
Tony Ajah
 
25 pieces needed to create perfect brainstorming
25 pieces needed to create perfect brainstorming25 pieces needed to create perfect brainstorming
25 pieces needed to create perfect brainstorming
Christine Quinn
 
Performance coaching handbook
Performance coaching handbookPerformance coaching handbook
Performance coaching handbook
Penny Yap
 

Was ist angesagt? (19)

Best Tips to Motivate Your Team
Best Tips to Motivate Your TeamBest Tips to Motivate Your Team
Best Tips to Motivate Your Team
 
Personal productivity 1
Personal productivity 1Personal productivity 1
Personal productivity 1
 
A to Z of Building a Winning Team
A to Z of Building a Winning TeamA to Z of Building a Winning Team
A to Z of Building a Winning Team
 
Iq work hacks round up
Iq work hacks round upIq work hacks round up
Iq work hacks round up
 
What's a 4 Letter Word for Apathy? (Tagged: employee engagement & management...
What's a 4 Letter Word for Apathy?  (Tagged: employee engagement & management...What's a 4 Letter Word for Apathy?  (Tagged: employee engagement & management...
What's a 4 Letter Word for Apathy? (Tagged: employee engagement & management...
 
Onboarding mentorship for new team members
Onboarding mentorship for new team membersOnboarding mentorship for new team members
Onboarding mentorship for new team members
 
You Don’t Need a Title to Be a Leader: Start Leading Now.
You Don’t Need a Title to Be a Leader: Start Leading Now. You Don’t Need a Title to Be a Leader: Start Leading Now.
You Don’t Need a Title to Be a Leader: Start Leading Now.
 
Knowledge in Action Series for Manifesting the New Year Dreams is back
Knowledge in Action Series for Manifesting the New Year Dreams is backKnowledge in Action Series for Manifesting the New Year Dreams is back
Knowledge in Action Series for Manifesting the New Year Dreams is back
 
Stm
Stm  Stm
Stm
 
The 5 Keys to Successfully Manage Creative Employees
The 5 Keys to Successfully Manage Creative EmployeesThe 5 Keys to Successfully Manage Creative Employees
The 5 Keys to Successfully Manage Creative Employees
 
25 pieces needed to create perfect brainstorming
25 pieces needed to create perfect brainstorming25 pieces needed to create perfect brainstorming
25 pieces needed to create perfect brainstorming
 
Top 5 ways to motivate employees
Top 5 ways to motivate employeesTop 5 ways to motivate employees
Top 5 ways to motivate employees
 
Performance coaching handbook
Performance coaching handbookPerformance coaching handbook
Performance coaching handbook
 
Clara Operating Principles (pre-team-feedback) 2017.06
Clara Operating Principles (pre-team-feedback) 2017.06Clara Operating Principles (pre-team-feedback) 2017.06
Clara Operating Principles (pre-team-feedback) 2017.06
 
Managing people for the first time
Managing people for the first timeManaging people for the first time
Managing people for the first time
 
Giving and Receiving Feedback: A New Imperative
Giving and Receiving Feedback: A New ImperativeGiving and Receiving Feedback: A New Imperative
Giving and Receiving Feedback: A New Imperative
 
Consulting Resume Workshop
Consulting Resume WorkshopConsulting Resume Workshop
Consulting Resume Workshop
 
Improving work performance
Improving work performanceImproving work performance
Improving work performance
 
Leading Your Team To Success
Leading Your Team To SuccessLeading Your Team To Success
Leading Your Team To Success
 

Andere mochten auch

Hospitality flight kitchen
Hospitality flight kitchenHospitality flight kitchen
Hospitality flight kitchen
Tarun Rohit
 
In flight catering
In flight cateringIn flight catering
In flight catering
Anuj Ghoshal
 
Cruise ship industry
Cruise ship industryCruise ship industry
Cruise ship industry
Beckoichan11
 
In flight catering service
In flight catering service In flight catering service
In flight catering service
sonal max
 
Attributes Of Food And Beverage Service Personnel
Attributes Of Food And Beverage Service PersonnelAttributes Of Food And Beverage Service Personnel
Attributes Of Food And Beverage Service Personnel
BrunodeMalaisie
 
Fire Fighting PPT
Fire Fighting PPTFire Fighting PPT
Fire Fighting PPT
SELVAN J
 
TYPES OF GLASSWARES
TYPES OF GLASSWARESTYPES OF GLASSWARES
TYPES OF GLASSWARES
Asha Kumari
 

Andere mochten auch (20)

Hospitality flight kitchen
Hospitality flight kitchenHospitality flight kitchen
Hospitality flight kitchen
 
In flight catering
In flight cateringIn flight catering
In flight catering
 
Inflight catering ppt final
Inflight catering ppt finalInflight catering ppt final
Inflight catering ppt final
 
Railway catering in india
Railway catering in indiaRailway catering in india
Railway catering in india
 
Cruise ship industry
Cruise ship industryCruise ship industry
Cruise ship industry
 
In flight catering service
In flight catering service In flight catering service
In flight catering service
 
Hospital Based Room Service
Hospital Based Room ServiceHospital Based Room Service
Hospital Based Room Service
 
Attributes Of Food And Beverage Service Personnel
Attributes Of Food And Beverage Service PersonnelAttributes Of Food And Beverage Service Personnel
Attributes Of Food And Beverage Service Personnel
 
Cruise ship industry
Cruise ship industryCruise ship industry
Cruise ship industry
 
Organisation,duties and attributes of food and beverage staff
Organisation,duties and attributes of food and beverage staffOrganisation,duties and attributes of food and beverage staff
Organisation,duties and attributes of food and beverage staff
 
Linens, tableware and chinaware
Linens, tableware and chinawareLinens, tableware and chinaware
Linens, tableware and chinaware
 
Food and beverage service methods
Food and beverage service methodsFood and beverage service methods
Food and beverage service methods
 
Fire Fighting PPT
Fire Fighting PPTFire Fighting PPT
Fire Fighting PPT
 
Cruise Tourism
Cruise TourismCruise Tourism
Cruise Tourism
 
Restaurant facilities and equipment
Restaurant facilities and equipmentRestaurant facilities and equipment
Restaurant facilities and equipment
 
Table setting and meal service
Table setting and meal serviceTable setting and meal service
Table setting and meal service
 
Types of service
Types of serviceTypes of service
Types of service
 
Waiter and waitress performance appraisal
Waiter and waitress performance appraisalWaiter and waitress performance appraisal
Waiter and waitress performance appraisal
 
TYPES OF GLASSWARES
TYPES OF GLASSWARESTYPES OF GLASSWARES
TYPES OF GLASSWARES
 
Food service equipments
Food service equipmentsFood service equipments
Food service equipments
 

Ähnlich wie Steve Sanchez of The JDK Group) The Art of Catering Food - Train, Train, & Train Again in Your Commissary Kitchen (Jennifer Delaye &

Trish Uhl - Trigger Your Transformation
Trish Uhl - Trigger Your TransformationTrish Uhl - Trigger Your Transformation
Trish Uhl - Trigger Your Transformation
Trish Uhl, PMP, CPLP
 
Motivating and rewarding employees
Motivating and rewarding employeesMotivating and rewarding employees
Motivating and rewarding employees
mehakmalhotra24
 
Coaching Presentation -Colin, Nuts and Bolts
Coaching Presentation -Colin, Nuts and BoltsCoaching Presentation -Colin, Nuts and Bolts
Coaching Presentation -Colin, Nuts and Bolts
MelissaLoschy
 

Ähnlich wie Steve Sanchez of The JDK Group) The Art of Catering Food - Train, Train, & Train Again in Your Commissary Kitchen (Jennifer Delaye & (20)

Started with the culture, now we are here
Started with the culture, now we are hereStarted with the culture, now we are here
Started with the culture, now we are here
 
How Develor Trainer Exceeds Expectations
How Develor Trainer Exceeds ExpectationsHow Develor Trainer Exceeds Expectations
How Develor Trainer Exceeds Expectations
 
Lean Startup and Your Career: Using Lean Principles to Find and Get Your Drea...
Lean Startup and Your Career: Using Lean Principles to Find and Get Your Drea...Lean Startup and Your Career: Using Lean Principles to Find and Get Your Drea...
Lean Startup and Your Career: Using Lean Principles to Find and Get Your Drea...
 
Find a job
Find a jobFind a job
Find a job
 
AIESEC: How to downscale the team standards
AIESEC: How to downscale the team standardsAIESEC: How to downscale the team standards
AIESEC: How to downscale the team standards
 
Creating an Unmistakable Talent Brand and World Class Recruitment Team
Creating an Unmistakable Talent Brand and World Class Recruitment TeamCreating an Unmistakable Talent Brand and World Class Recruitment Team
Creating an Unmistakable Talent Brand and World Class Recruitment Team
 
Morale Managment
Morale ManagmentMorale Managment
Morale Managment
 
Trish Uhl - Trigger Your Transformation
Trish Uhl - Trigger Your TransformationTrish Uhl - Trigger Your Transformation
Trish Uhl - Trigger Your Transformation
 
How to be a Super Boss & connect with Employees - Manager Effectiveness
How to be a Super Boss & connect with Employees - Manager EffectivenessHow to be a Super Boss & connect with Employees - Manager Effectiveness
How to be a Super Boss & connect with Employees - Manager Effectiveness
 
Transformational Leadership
Transformational LeadershipTransformational Leadership
Transformational Leadership
 
Leader as Coach: from GROW Coaching to FLOW Coaching
Leader as Coach: from GROW Coaching to FLOW CoachingLeader as Coach: from GROW Coaching to FLOW Coaching
Leader as Coach: from GROW Coaching to FLOW Coaching
 
Importance Workplace Advice
Importance Workplace Advice Importance Workplace Advice
Importance Workplace Advice
 
Motivating and rewarding employees
Motivating and rewarding employeesMotivating and rewarding employees
Motivating and rewarding employees
 
Coaching Presentation -Colin, Nuts and Bolts
Coaching Presentation -Colin, Nuts and BoltsCoaching Presentation -Colin, Nuts and Bolts
Coaching Presentation -Colin, Nuts and Bolts
 
Startup Playbook for founders & employees, written by toucan's founders
Startup Playbook for founders & employees, written by toucan's foundersStartup Playbook for founders & employees, written by toucan's founders
Startup Playbook for founders & employees, written by toucan's founders
 
Why Personality Development for Women?
Why Personality Development for Women? Why Personality Development for Women?
Why Personality Development for Women?
 
Pre-Employment Engagement: Becoming a Talent Magnet and Developing World Clas...
Pre-Employment Engagement: Becoming a Talent Magnet and Developing World Clas...Pre-Employment Engagement: Becoming a Talent Magnet and Developing World Clas...
Pre-Employment Engagement: Becoming a Talent Magnet and Developing World Clas...
 
Visual resume Rhea M. Estandian (2)
Visual resume   Rhea M. Estandian (2)Visual resume   Rhea M. Estandian (2)
Visual resume Rhea M. Estandian (2)
 
VISUAL RESUME - RHEA M. ESTANDIAN
VISUAL RESUME - RHEA M. ESTANDIANVISUAL RESUME - RHEA M. ESTANDIAN
VISUAL RESUME - RHEA M. ESTANDIAN
 
Transformational Leadership by Sylvester Bayu
Transformational Leadership by Sylvester BayuTransformational Leadership by Sylvester Bayu
Transformational Leadership by Sylvester Bayu
 

Kürzlich hochgeladen

Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
amitlee9823
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
Matteo Carbone
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
dlhescort
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
daisycvs
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
lizamodels9
 
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
amitlee9823
 
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
amitlee9823
 

Kürzlich hochgeladen (20)

B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
Falcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to ProsperityFalcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to Prosperity
 
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
 
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLBAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
 
(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
 
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
 

Steve Sanchez of The JDK Group) The Art of Catering Food - Train, Train, & Train Again in Your Commissary Kitchen (Jennifer Delaye &

  • 1. Train, Train & Train Again
 CEO, Jennifer Delaye & Sales and Marketing Director, Steve Sanchez of The JDK Group
  • 3. So Where Do You Start?  Who You Are…  WhyThey Are Working for You…  Where They Are Going…
  • 4. WHO YOU ARE…  Brand & Product  Tell the Story & Vision  What Kind of Catering Operation Are you?  What Does a Day-In-The-Life Look Like?
  • 5. WHY THEY ARE WORKING…  Core Competencies  Four Core  The Culture Fit  12 Guiding Principles
  • 6.
  • 7.
  • 8. WHERE THEY ARE GOING…  Training Manuel  Self Guiding Tool  Accountability & Keep Team Engaged in the Process  Showcases Room for Growth
  • 9. SO HOW DO YOU IMPLEMENT THIS?
  • 10. START A TRAINING COMMITTEE  Employee Driven  Who knows your systems any better?  Diversified group from old to new  Empowers Staff  They take initiative and feel like they are making difference in their workplace
  • 11. DEVELOP A TRAINING MANUEL  Required HR Needs  Staffing  Wages  Necessary Training Events  Scoring & Position Requirements
  • 12.
  • 13.
  • 14.
  • 15.
  • 16. DELIVER AN OPEN HOUSE STYLE ORENTATION  Use the Training Manuel As Guide to New Team Members on Who You Are, Why They Are Working, & Where They Are Going!  Show Photos/Video of What You Do!  Highlight Testimonials and Horror Stories (Don’t Sugar Coat!)
  • 17. So Remember Where to Start…  Who You Are…  Why They Are Working for You…  Where They Are Going…
  • 18. Find Us Online jdelaye@thejdkgroup.com ssanchez@thejdkgroup.com thejdkgroup.com facebook.com/thejdkgroup twitter.com/thejdkgroup