2. Human Resource Management in Retailing
âą It involves recruiting, selecting, training, compensating, and
supervising personnel in a manner consistent with the retailerâs
organization structure and strategy mix.
âą Personnel practices are dependent on the line of business, the number
of employees, the location of outlets, and other factors.
3. The Special Human Resource Environment of
Retailing
âą Retailers face a human resource environment characterized by:
ïA large number of inexperienced workers
ïLong hours
ïHighly visible employees
ïDiverse work force
ïMany part time workers
ïVariable customer demand
ï±These factors complicate employee hiring, staffing and supervision
ï±Women and minority in retailing
4. Human Resource Management Process in
Retailing
âą Recruiting retail personnel
âą Selecting retail personnel
âą Training retail personnel
âą Compensating retail personnel
âą Supervising personnel