The document discusses improving an organization's governance capability by better connecting strategy, execution, and results. It proposes using a standard model called the Business Motivation Model to integrate ambition, approach, action, and achievement. This would link strategic objectives to tactical actions and allow monitoring results to ensure goals are achieved. Visual dashboards and role-based views are suggested to provide insight across levels and make the process actionable for stakeholders. Continuous improvement is emphasized through revising plans based on performance and adapting actions.

1. Thei Geurts
Actionable Governance Capability
Condensed version

2. The problem
•Governance capability of organizations to reliably achieve objectives is increasingly put to the test.
•Strategy / Policy process and Execution processes are not or poorly interconnected.
•This gap effects:
•Responsiveness
•Coherence and Consistency
•Insight, Overview and Oversight
•Risk and compliance management
•Reputation
•Performance monitoring and reporting focusses (often) strictly on figures, while neglecting the actions aspect, which adds to the gap.

3. The answer
•Connect Ambition, Approach, Action and Achievement.
•Use a standard : The Business Motivation Model.
•Make the integrated process actionable and governable.
•Design and implement for multi-reality (variances in stakeholders, roles, systems, levels, …).
•Use a power platform.
•Make Change your friend.

4. Connect Ambition, Approach, Action and Achievement
1
Business
Ambition
Define your future
•Vision
•Goals
•Objectives
•Indicators Revise at any time
Business Approach
Define your plan
•Mission
•Strategy
•Tactic Revise at any time
2
Business Action
Execute your plan & Realize objectives
•Actions
•Exceptions
•Divergences Adapt at any time
Actionable Governance Capability
3
Business Achievement
Assess your results
•Actions
•Indicators
•Impact
•Risk Improve at any time
Motivation
Operation
Outcome

5. Use a Standard : Business Motivation Model (extended with Outcome)
Mission
Vision
Means
Strategy
Tactic
Business Policy
Business Rule
External Influencer
Goal
Objective
Internal Influencer
Course of Action
Desired Result
Directive
End
Assessment
Influencer
Performance
Output
Measure Match
Achieved Result
Outcome
(Potential) Impact
Alternative
KPI
KPI
KPI : Target Indicator KPI : Result Indicator

6. Make the integrated process actionable and governable

7. Example application

8. Enterprise performance view

9. Enterprise view
Role view
Reference guide Documentation
Simulation Lab
Calculated trend
Leading indicators with status color
Outcome view
Drill down to details
Performance visualization
Enterprise level assessments
Planning and reporting schedule
Enterprise level messages / news
Enterprise performance view

10. Enterprise performance view – profile detail

11. Enterprise performance view – profile detail
Own profile and ‘ready to use’ profiles

12. Enterprise motivation view

13. Enterprise motivation view
Enterprise view
Role view
Reference guide Documentation
Simulation Lab
Outcome view
Calculated trend
Enterprise level assessments
Enterprise level messages / news
Drill down to details
Business model visualization
Planning and reporting schedule

14. Business Line view

15. Business Line view
Unit level assessments
KPI status alert
Proposed action
Performance visualization
Metric owner
Dynamic task list
Trends & insights assessment
Impact assessment
e.g. Risk assessment
Found issues
Analyst role for interpretation / recommendation
Unit Outcome view
Unit Motivation view
Various sub views
Role based view
Calculated trend

16. Business Line view – edit box detail

17. Business Line view – edit box detail
Edit & other options

18. Business Line view - drill down

19. Business Line view - drill down
KPI status alert
Dynamic task list
Drill down origin
Selected profile / view
Calculated trend
Related but not part of the indicator
Parts of the higher level indicator
Metric owner
Visualizations

20. Profile setting – configuring views

21. Profile setting – configuring views
Result list of selected aspects
Categories
Select category elements

22. Other publications
See also:
Slideshare: http://www.slideshare.net/search/slideshow?searchfrom=header&q=Thei+Geurts
LinkedIn: nl.linkedin.com/in/theigeurts/
Blog: http://theiland.posthaven.com/
Books: http://www.lulu.com/spotlight/thei_geurts