Plugged-In is about how we mix together people, technology, and organizational process 3 Dimensions â PTO â some of you may know this as sociotechnical systems design3 Practices3 Levels
Youâre already doing the first one â youâve stopped and shown up here.
Youâre already doing the first one â youâve stopped and shown up here. Stop-look-listen = recognitionLooking and Listening â think After Action Review â plan to stop and consider your options across each of the three dimensions. Make it a standard practice rather than a âpost mortemâ
Think of mixing as negotiating and youâll get most of the idea. You have stakeholders, you have issues, and you have outcomes â if you put a product or service together in a way that would get agreement in a negotiation I expect youâll have success.⊠or think about it like a chocolate chip cookie
Just like these ingredients on their own donât make a chocolate chip cookiehttp://www.flickr.com/photos/14657061@N00/5606687561/sizes/m/in/photostream/
I suspect that most of the people in this room understand that no single technology tool can be a success, no single organizational practice change can be a success. We need to design our work as a system.Weâve known this since the 1950s if not before. That said, the term sociotechnical systems -- thatâs what we call this mixing in academic jargon -- is not itself very plugged in. My colleagues and I are trying to provide an accessible way for all of us, individuals, teams, organizations, To mix human, technical, and organizational dimensions naturally
Transactive Memory: Moreland, R. L. & Myaskovsky, L. 2000. Explaining the Performance Benefits of Group Training: Transactive Memory or Improved Communication? Organizational Behavior and Human Decision Processes, 82(1): 117-133.
Sharing is basically about getting other people on board, playing by the same rules, helping
More traction from the resources you have, better change design & management, more success overall
Call to action: I'd love you to read the book, I'd love you to review the book, I'd love you to subscribe to the blog, but more importantly I hope you will use and share these ideas to leverage what we do here.