11. Driver Applicant Tracking System
• Must have in todays driver hiring market.
• Efficient processing – MVR, PSP, Criminal, Previous
Employment
• Transparency
• Data Analytics
12. Back Office Systems
1. Importing order or automatically building through
inventory feeds.
• This allows for less keying errors
• More dispatcher time freed up
• Allow for customers to send changes automatically without having
to spend extra time calling
• Ability to track changes to in order to analyze how they affect
efficiency
2. Exporting load and invoice information to customers
• Allows for customers to be quickly know what loads are completed
and handle their billing quickly—even prior to BOL being returned
at the end of the shift
• Reduces the DSO by eliminating the mailing and customer keying
of information
• Quickly allows for analysis of itemized billing in order to speed up
the chargeback process.
13. Back Office Systems
3. Web Dispatch Board:
• Set timing for updates and color notification of status and
issues grouped and sorted by driver for quicker reaction.
• Easily deciphered and aide for quick decision making when
issues arise. View entire shift on one screen.
• Dispatchers love paper, but in the age of customers sending
updates electronically, the system will update automatically, no
searching and keying for supplier changes.
• Viewable on smartphones, tablets and any personal computer
securely.