SlideShare ist ein Scribd-Unternehmen logo
1 von 11
1
| Copyright © 2014 Tata Consultancy Services Limited
The Business Case for Improved Access to Digital Channels
Accessible Design for Software
January 2015
Charudatta Jadhav
2
Accessible Design for Software, 2015
Accessibility
opens your
digital channels
to more users
Accessible design can
address the needs of
wide a range of
individuals and groups.
3
Sara loves shopping
online, but only with
an e-tailer that is
compatible with her
screen reader.
1 billion people
worldwide are
estimated to have
disabilities.
A visually impaired
customer benefits
Accessible Design for Software, 2015
4
10,000 people
in the US alone
reach the age of
65 everyday.
Rob switched insurance
companies simply
because the new
company website
had information
in resizable font.
Accessible Design for Software, 2015
Senior citizens
have changing
needs
Tweet this
5
Accessible
design is
not just
designing
for the
disabled
Accessibility is the
degree to which a
product, device,
service, or
environment is
available to as
many people as
possible.
Accessible Design for Software, 2015 Tweet this
6
Accessible
design
makes
business
sense
With an estimated
worldwide
spending power of
US$1 trillion,
people with
disabilities are a
significant market
segment.
Accessible Design for Software, 2015 Tweet this
7
Accessibility litigation is on
the rise and everyday
businesses are settling on
court cases.
A banking services company
in the USA paid out $16
million in compensation in a
landmark case in 2011.
Accessible design
makes for
compliance
Accessible Design for Software, 2015 Tweet this
8
Accessible
design
promotes
social
inclusion
Improved access to
services is an
aspect of social
responsibility. It
reduces isolation
and increases
inclusion.
Accessible Design for Software, 2015 Tweet this
9
Principles of
accessible
design
Empathy towards people
with temporary and
permanent disabilities and
challenges.
User-centric approach to
design to provide a range
of options including
resizable text, color
contrast, and
navigation
improvements.
Accessible Design for Software, 2015 Tweet this
10
Regulatory compliance
and risk mitigation.
Reaching customers
who would previously
have been excluded.
Enhanced brand
reputation through
positive social impact.
Accessibility
investment
offers multiple
returns
Accessible Design for Software, 2015 Tweet this
IT Services
Business Solutions
Consulting
The Business Case for Improved Access to Digital Channels
Accessible Design for Software
Contact a Consultant

Weitere Àhnliche Inhalte

Andere mochten auch

Andere mochten auch (7)

Forget Everything You Know About Bricks and Clicks
Forget Everything You Know About Bricks and ClicksForget Everything You Know About Bricks and Clicks
Forget Everything You Know About Bricks and Clicks
 
Digital reimagination in the manufacturing industry
Digital reimagination in the manufacturing industryDigital reimagination in the manufacturing industry
Digital reimagination in the manufacturing industry
 
Master data management (mdm) & plm in context of enterprise product management
Master data management (mdm) & plm in context of enterprise product managementMaster data management (mdm) & plm in context of enterprise product management
Master data management (mdm) & plm in context of enterprise product management
 
The beauty and simplicity of common sense Business Relationship Management
The beauty and simplicity of common sense Business Relationship ManagementThe beauty and simplicity of common sense Business Relationship Management
The beauty and simplicity of common sense Business Relationship Management
 
Achievable Digital Transformation for Retailers
Achievable Digital Transformation for RetailersAchievable Digital Transformation for Retailers
Achievable Digital Transformation for Retailers
 
Create agile businesses with TCS BPS RPA advantage
Create agile businesses with TCS BPS RPA advantageCreate agile businesses with TCS BPS RPA advantage
Create agile businesses with TCS BPS RPA advantage
 
13 Facts on how 13 Global Industries use AI
13 Facts on how 13 Global Industries use AI13 Facts on how 13 Global Industries use AI
13 Facts on how 13 Global Industries use AI
 

Mehr von Tata Consultancy Services

Mehr von Tata Consultancy Services (20)

TCS Survey: The future of operations
TCS Survey:  The future of operationsTCS Survey:  The future of operations
TCS Survey: The future of operations
 
TCS Global Cloud Study – Key Findings
TCS Global Cloud Study – Key Findings TCS Global Cloud Study – Key Findings
TCS Global Cloud Study – Key Findings
 
TCS Global Cloud Study – North America
TCS Global Cloud Study – North AmericaTCS Global Cloud Study – North America
TCS Global Cloud Study – North America
 
TCS Global Cloud Study – Continental Europe
TCS Global Cloud Study – Continental EuropeTCS Global Cloud Study – Continental Europe
TCS Global Cloud Study – Continental Europe
 
TCS Global Cloud Study – United Kingdom & Ireland
TCS Global Cloud Study – United Kingdom & Ireland TCS Global Cloud Study – United Kingdom & Ireland
TCS Global Cloud Study – United Kingdom & Ireland
 
TCS Global Cloud Study – Asia-Pacific
TCS Global Cloud Study – Asia-Pacific TCS Global Cloud Study – Asia-Pacific
TCS Global Cloud Study – Asia-Pacific
 
TCS Retail Consumer Survey: US Key Findings Report
TCS Retail Consumer Survey: US Key Findings ReportTCS Retail Consumer Survey: US Key Findings Report
TCS Retail Consumer Survey: US Key Findings Report
 
TCS Retail Consumer Survey: UK Key Findings Report
TCS Retail Consumer Survey: UK Key Findings ReportTCS Retail Consumer Survey: UK Key Findings Report
TCS Retail Consumer Survey: UK Key Findings Report
 
Make risk and cybersecurity a boardroom agenda
Make risk and cybersecurity a boardroom agendaMake risk and cybersecurity a boardroom agenda
Make risk and cybersecurity a boardroom agenda
 
Outlook for the mid-2020s - TCS 2021 Global Leadership Study
Outlook for the mid-2020s - TCS 2021 Global Leadership StudyOutlook for the mid-2020s - TCS 2021 Global Leadership Study
Outlook for the mid-2020s - TCS 2021 Global Leadership Study
 
TCS 2021 Global Financial Leadership Study - The Next Era in Financial Planni...
TCS 2021 Global Financial Leadership Study - The Next Era in Financial Planni...TCS 2021 Global Financial Leadership Study - The Next Era in Financial Planni...
TCS 2021 Global Financial Leadership Study - The Next Era in Financial Planni...
 
TCS 2021 Global Leadership Study: Key Findings Report
TCS 2021 Global Leadership Study: Key Findings ReportTCS 2021 Global Leadership Study: Key Findings Report
TCS 2021 Global Leadership Study: Key Findings Report
 
Protecting Sensitive Personal Data in the Enterprise
Protecting Sensitive Personal Data in the EnterpriseProtecting Sensitive Personal Data in the Enterprise
Protecting Sensitive Personal Data in the Enterprise
 
Leadership in the digital era: new mandates, mindsets, and mind melts
Leadership in the digital era: new mandates, mindsets, and mind meltsLeadership in the digital era: new mandates, mindsets, and mind melts
Leadership in the digital era: new mandates, mindsets, and mind melts
 
The digital capabilities of the most resilient retailers
The digital capabilities of the most resilient retailersThe digital capabilities of the most resilient retailers
The digital capabilities of the most resilient retailers
 
Mastering the Post-Pandemic Logistics Revolution
Mastering the Post-Pandemic Logistics RevolutionMastering the Post-Pandemic Logistics Revolution
Mastering the Post-Pandemic Logistics Revolution
 
How the CFO Can be an Effective Partner to the CEO in Navigating the Pandemic...
How the CFO Can be an Effective Partner to the CEO in Navigating the Pandemic...How the CFO Can be an Effective Partner to the CEO in Navigating the Pandemic...
How the CFO Can be an Effective Partner to the CEO in Navigating the Pandemic...
 
Today’s Digital Imperatives Demand C-Suite Reinvention
Today’s Digital Imperatives Demand C-Suite ReinventionToday’s Digital Imperatives Demand C-Suite Reinvention
Today’s Digital Imperatives Demand C-Suite Reinvention
 
A new CMO role: leveraging an organization’s purpose for strategic advantage
A new CMO role: leveraging an organization’s purpose for strategic advantageA new CMO role: leveraging an organization’s purpose for strategic advantage
A new CMO role: leveraging an organization’s purpose for strategic advantage
 
Digital Readiness and the Pandemic: Assessing the Impact
Digital Readiness and the Pandemic: Assessing the ImpactDigital Readiness and the Pandemic: Assessing the Impact
Digital Readiness and the Pandemic: Assessing the Impact
 

KĂŒrzlich hochgeladen

+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
?#DUbAI#??##{{(☎+971_581248768%)**%*]'#abortion pills for sale in dubai@
 

KĂŒrzlich hochgeladen (20)

Developing An App To Navigate The Roads of Brazil
Developing An App To Navigate The Roads of BrazilDeveloping An App To Navigate The Roads of Brazil
Developing An App To Navigate The Roads of Brazil
 
[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
Advantages of Hiring UIUX Design Service Providers for Your Business
Advantages of Hiring UIUX Design Service Providers for Your BusinessAdvantages of Hiring UIUX Design Service Providers for Your Business
Advantages of Hiring UIUX Design Service Providers for Your Business
 
GenAI Risks & Security Meetup 01052024.pdf
GenAI Risks & Security Meetup 01052024.pdfGenAI Risks & Security Meetup 01052024.pdf
GenAI Risks & Security Meetup 01052024.pdf
 
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
 
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law DevelopmentsTrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
 
Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...
 
2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...
 
🐬 The future of MySQL is Postgres 🐘
🐬  The future of MySQL is Postgres   🐘🐬  The future of MySQL is Postgres   🐘
🐬 The future of MySQL is Postgres 🐘
 
Boost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdfBoost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdf
 
Driving Behavioral Change for Information Management through Data-Driven Gree...
Driving Behavioral Change for Information Management through Data-Driven Gree...Driving Behavioral Change for Information Management through Data-Driven Gree...
Driving Behavioral Change for Information Management through Data-Driven Gree...
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
 
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot TakeoffStrategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
 
TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc Webinar - Unlock the Power of AI-Driven Data DiscoveryTrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
 
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, AdobeApidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
 
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdfUnderstanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
 
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
 
Tech Trends Report 2024 Future Today Institute.pdf
Tech Trends Report 2024 Future Today Institute.pdfTech Trends Report 2024 Future Today Institute.pdf
Tech Trends Report 2024 Future Today Institute.pdf
 
AWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of TerraformAWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of Terraform
 

Accessible design for software

  • 1. 1 | Copyright © 2014 Tata Consultancy Services Limited The Business Case for Improved Access to Digital Channels Accessible Design for Software January 2015 Charudatta Jadhav
  • 2. 2 Accessible Design for Software, 2015 Accessibility opens your digital channels to more users Accessible design can address the needs of wide a range of individuals and groups.
  • 3. 3 Sara loves shopping online, but only with an e-tailer that is compatible with her screen reader. 1 billion people worldwide are estimated to have disabilities. A visually impaired customer benefits Accessible Design for Software, 2015
  • 4. 4 10,000 people in the US alone reach the age of 65 everyday. Rob switched insurance companies simply because the new company website had information in resizable font. Accessible Design for Software, 2015 Senior citizens have changing needs Tweet this
  • 5. 5 Accessible design is not just designing for the disabled Accessibility is the degree to which a product, device, service, or environment is available to as many people as possible. Accessible Design for Software, 2015 Tweet this
  • 6. 6 Accessible design makes business sense With an estimated worldwide spending power of US$1 trillion, people with disabilities are a significant market segment. Accessible Design for Software, 2015 Tweet this
  • 7. 7 Accessibility litigation is on the rise and everyday businesses are settling on court cases. A banking services company in the USA paid out $16 million in compensation in a landmark case in 2011. Accessible design makes for compliance Accessible Design for Software, 2015 Tweet this
  • 8. 8 Accessible design promotes social inclusion Improved access to services is an aspect of social responsibility. It reduces isolation and increases inclusion. Accessible Design for Software, 2015 Tweet this
  • 9. 9 Principles of accessible design Empathy towards people with temporary and permanent disabilities and challenges. User-centric approach to design to provide a range of options including resizable text, color contrast, and navigation improvements. Accessible Design for Software, 2015 Tweet this
  • 10. 10 Regulatory compliance and risk mitigation. Reaching customers who would previously have been excluded. Enhanced brand reputation through positive social impact. Accessibility investment offers multiple returns Accessible Design for Software, 2015 Tweet this
  • 11. IT Services Business Solutions Consulting The Business Case for Improved Access to Digital Channels Accessible Design for Software Contact a Consultant