This free demo will give you a quick overview of the course "Communication and Teamwork." This fully online, asynchronous, scheduled course is part of the LSSC (Library Support Staff Certification) program.

1. A new course by Cheryl Bryan Brought to you by Lifelong Education @ Desktop [LE@D]

2. This free demo gives a quick overview of the materials Cheryl Bryan uncovers in her new Lead course: Communication & Teamwork

3. AFTER THIS COURSE, YOU’LL BE ABLE TO Manage interpersonal relations and customer service better Uphold policies and know when to make exceptions Resolve conflict in a positive, productive manner Write clearly, logically, and concisely Use approachable and welcoming behavior with all users Cooperate effectively on teams and support team decisions

19. University of North Texas Lifelong Education @ Desktop [LE@D] REGISTER HERE: http://www.leadonline.info/index.cfm Questions? Email: [email_address] Phone: 940-565-2502

20. Questions? Email: [email_address] Phone: 940-565-2502