1. Suzanne Harris
25481 Englewood Drive Laguna Niguel, CA 92677
suzanneha@yahoo.com Cell 831 332-3450
Strategic Sourcing and Contract Management Executive
Senior Contract and Sourcing Executive specializing in Information Technology with a track record of
delivering substantial cost savings while streamlining processes and building teams that optimize and
elevate the contract and procurement function.
PROFESSIONAL STRENGTHS:
Leadership and Staff Development ■ Global Supplier Relationship Management ■ Process
Improvement ■ Cost Optimization ■ Information Technology and Telecommunications ■ Expert
Negotiation Skills ■ Project and Change Management ■ Outsourcing ■Direct and Indirect Sourcing
Management■ Strong Legal Background ■ Extensive Procedure Writing ■ Global Fortune 100
Selected Career Highlights:
2008: Received recognition from Office Of Thrift Supervision, (OTS) for leadership
2007: Lead negotiator for enterprise software launch resulting in $40M cost savings
2005: Received “Outstanding Recognition” for achieving $9 million dollar savings
2004: Received “Excellence - a Way of Life” - Global Materials Recognition Award
PROFESSIONAL EXPERIENCE
9/2007 to June 5, 2009 Downey Savings and Loan Association
Vice President and Contract Department Manager
Reporting to the Chief Operating Officer and General Counsel, I managed the Purchasing and
Contract department. My responsibilities were to develop staff, create and publish procedures, reduce
cycle time for contract development and execution, create reporting methods for the key performance
indicators, negotiate end execute contracts, meet department goals and manage supplier risk. The
department is responsible for the development, management, sourcing, negotiation, and contracting
of the supplier strategy for Downey Savings IT Software, Hardware, Professional Services,
Telecommunications and MRO spending.
Selected Contributions:
• Achieved a 10% cost savings against all spend during a dramatic downward cycle
• Automation of the Procure To Pay processes
• Published corporate and department policies and procedures as directed by OTS.
• Created and published department metrics, created contract templates
• Trained and prepared staff for the Certified Purchasing Manager, CPSM, exam
• Produced IT reports showing contract renewals and the forecasted budget amount
4/2006 – 9/2007 Ingram Micro, Santa Ana, CA
Senior Manager, IT Contracts and Procurement, Worldwide IT Business Operations
Reporting to the Vice President, IT Finance, my responsibilities were to drive sourcing, negotiation,
and contracting of the global commodity/supplier strategy for Ingram Micro’s international
requirements for IT Software, Hardware, Services and Telecommunications spending. Responsible
for the execution of the company’s IT spending budgeted at approximately $60 million, including:
long-term supply strategy deployment, industry benchmarking analysis, outsourcing, supplier cost
modeling and opportunity assessments, supplier viability and selection analysis, negotiations,
contract development, and closure.
Selected Contributions:
• Lead negotiator between Oracle and SAP resulting in over $40M in cost savings
• Renegotiated the Microsoft enterprise agreement resulting in $3 million in savings
• Applied corporate policy of ESD on software and saved $10 million year over year
• Developed commodity and contracts management competency within Worldwide IT to
support Software, Hardware, Services and Telecom purchases.
• Established Contract Management/Negotiation processes for both new and existing
Worldwide IT agreements.

2. • Created and published Key Process Indicators for the department
• Negotiated Best In Class telecommunication agreements, performing rate reviews
• Managed the Purchasing Department of three Buyers and the Contract Department of three
IT Contracts Managers.
• Developed the asset management process for Software Licensing Compliance and tracking.
• Interfaced with It Financial Analyst to produce budgets and forecasts
• Enhancing efficiency and internal control across Worldwide IT procurement to pay practices.
11/2001 - 3/2006 Seagate Technology, Scotts Valley, CA
Senior Procurement Manager, Strategic Sourcing, Indirect Procurement
Seagate Technology, Inc. is a Fortune 500 company, the largest manufacture of disk drives, with
revenues in the range of $7 billion annually with approximately 35,000 employees. Responsibilities
included contract management of enterprise software, professional services and telecommunications
commodities supporting all IT departments worldwide.
• Launched two iProcurement catalogs using Ariba punch out systems for software and office
supplies.
• Reduced spend of office supplies by 40% or $2 million dollars for USA.
• Led the sourcing effort and contract development for professional services, Statements of
Work, (SOW’s), Software Licensing, Maintenance and Telecommunications.
• Obtained cost savings of approximately $9 million for 2005.
• Awarded the “Making a Material Difference” team award for achieving cost savings over and
above company targets.
2000 – 2001 Self-Employed, Scott’s Valley, CA
Independent Consultant: Professional Development
Delivered numerous “soft skilled” professional development courses including “Situational
Leadership II”, a Ken Blanchard Companies development course.
1998 – 2000 The Santa Cruz Operation, SCO, Santa Cruz, CA
Manager, Electronic Commerce Services
SCO is a world wide software manufacture for UNIX based operating systems. Reporting to Director,
Corporate E-Development, and Customer Delivery Systems my mission was to increase customer
usage of e-commerce web site for ordering software licenses. This position had worldwide
responsibility and interfaced with all levels of customers and management. Responsible for project
management, which resulted in increased worldwide electronic revenue flow through this application
from 2% to 80%, 13 months ahead of schedule.
1992 – 1998 The Santa Cruz Operation, SCO, Santa Cruz, CA
Manager, Purchasing and Planning
Reported to Director, Corporate Purchasing. Position entailed management of direct and indirect
Purchasing and Material Planning departments. I was responsible for administration of $60 million in
annual purchases and twelve personnel. I led a team that reduced inventory by 75% and managed
supplier selection and reduction while outsourcing manufacturing functions worldwide. Negotiated
worldwide commodity contracts including printing, packaging, and software duplication, Corporate
contract development for outsourcing Manufacturing.
EDUCATION AND CREDENTIALS
B.A. Social Services, San Jose State University
Member Institute of Supply Management, I.S.M. 2009
Instructor in Negotiation for I.S.M.
TRAINING AND DEVELOPMENT
C.P.S.M. in process 2010
Six Sigma Brown Belt 2005
Certified Instructor, the Blanchard Companies, Situational Leadership II 2001
C.P.M., Certified Purchasing Manager, I.S.M, 1999
Trained in Kemper Trego Decision Analysis and ISO 9000 quality practice