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GM’s Social Marketing
in China <<<<<<<
Xiaoqing Sun
e-nflueners
• Auto /tech lovers
• Media
• GM fans
• Engineers
25%
of online users in China
are contributors
• Customers
GM China Online Lab
Corporation Blog Video Stream Forum
official news Out of date info One-way communication
How
SEO
RSS
Blogger
out reach
Offline
campaign
Topic
replacement
Leverage
content
across
multiple
sites
How to promote?
“Good brands provide
joy, which I can
share with my
friends.”
----Jay, 27, Beijing
Frands
• Sponsorship
Cruze – <The Bright Eleven>
• Crowdsourcing
Volkswagan – “Think Blue”
• Media speculation
•Ford – “Fiesta Movement ”
In China, digital PR can do…
Listen and monitor
Mar Jan
Feb
Dec
Structure 20%
Maintenance
60%
Promotion
20%
Budget
Timeline

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GM's Social Marketing in China