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No Code Required:  Building Custom Applications with Sugar Chris Raffle Kim Miller ©2011 SugarCRM Inc. All rights reserved.
Business Use Case & Objectives National Bank with 3 Business Segments Banking Leasing Mortgage CRM Objectives Capture unique data for each business segment Share information between business segments Cross-sell to existing customers Maintain and track referral relationships 3/24/11 3 ©2011 SugarCRM Inc. All rights reserved.
Customization Tools	 Studio Calculated Fields Dependent Fields Relationships Module Builder New Module Workflows Email Alerts 3/24/11 4 ©2011 SugarCRM Inc. All rights reserved.
Capturing Unique Data (Studio) Leasing, Banking or Mortgage? Dependent fields per business segment Estimated Values Calculated fields allow quick entries 3/24/11 5 ©2011 SugarCRM Inc. All rights reserved.
Demo Creating dependent fields in Studio to capture unique data per user Creating calculated fields in Studio 3/24/11 6 ©2011 SugarCRM Inc. All rights reserved.
Sharing Information Between Business Lines (Module Builder) New Data to be Aware of? Rate Change Module with Module Builder Rate Change Alert with Workflows 3/24/11 7 ©2011 SugarCRM Inc. All rights reserved.
Demo Building a simple module Creating a workflow 3/24/11 8 ©2011 SugarCRM Inc. All rights reserved.
Tracking Referrals Keeping track of referrals from and to clients Module Builder New Relationships 3/24/11 9 ©2011 SugarCRM Inc. All rights reserved.
Demo Building a Module  Adding Multiple Relationships 3/24/11 10 ©2011 SugarCRM Inc. All rights reserved.
Usability Enhanced Custom Module Usability Shortcut Bar Global Search 3/24/11 11 ©2011 SugarCRM Inc. All rights reserved.
Demo Using Global Search for Custom Modules Adding Custom Modules to Shortcut Bar 3/24/11 12 ©2011 SugarCRM Inc. All rights reserved.
Connectors Follow Your Favorite Tweets from the Homepage 3/24/11 13 ©2011 SugarCRM Inc. All rights reserved.
Demo Twitter on the Homepage 3/24/11 14 ©2011 SugarCRM Inc. All rights reserved.
Summary Customize:  No Code Required Studio Module Builder Workflows Connectors 3/24/11 15 ©2011 SugarCRM Inc. All rights reserved.

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No Code Required: Building Custom Applications with SugarCRM | SugarCon 2011

  • 1.
  • 2. No Code Required: Building Custom Applications with Sugar Chris Raffle Kim Miller ©2011 SugarCRM Inc. All rights reserved.
  • 3. Business Use Case & Objectives National Bank with 3 Business Segments Banking Leasing Mortgage CRM Objectives Capture unique data for each business segment Share information between business segments Cross-sell to existing customers Maintain and track referral relationships 3/24/11 3 ©2011 SugarCRM Inc. All rights reserved.
  • 4. Customization Tools Studio Calculated Fields Dependent Fields Relationships Module Builder New Module Workflows Email Alerts 3/24/11 4 ©2011 SugarCRM Inc. All rights reserved.
  • 5. Capturing Unique Data (Studio) Leasing, Banking or Mortgage? Dependent fields per business segment Estimated Values Calculated fields allow quick entries 3/24/11 5 ©2011 SugarCRM Inc. All rights reserved.
  • 6. Demo Creating dependent fields in Studio to capture unique data per user Creating calculated fields in Studio 3/24/11 6 ©2011 SugarCRM Inc. All rights reserved.
  • 7. Sharing Information Between Business Lines (Module Builder) New Data to be Aware of? Rate Change Module with Module Builder Rate Change Alert with Workflows 3/24/11 7 ©2011 SugarCRM Inc. All rights reserved.
  • 8. Demo Building a simple module Creating a workflow 3/24/11 8 ©2011 SugarCRM Inc. All rights reserved.
  • 9. Tracking Referrals Keeping track of referrals from and to clients Module Builder New Relationships 3/24/11 9 ©2011 SugarCRM Inc. All rights reserved.
  • 10. Demo Building a Module Adding Multiple Relationships 3/24/11 10 ©2011 SugarCRM Inc. All rights reserved.
  • 11. Usability Enhanced Custom Module Usability Shortcut Bar Global Search 3/24/11 11 ©2011 SugarCRM Inc. All rights reserved.
  • 12. Demo Using Global Search for Custom Modules Adding Custom Modules to Shortcut Bar 3/24/11 12 ©2011 SugarCRM Inc. All rights reserved.
  • 13. Connectors Follow Your Favorite Tweets from the Homepage 3/24/11 13 ©2011 SugarCRM Inc. All rights reserved.
  • 14. Demo Twitter on the Homepage 3/24/11 14 ©2011 SugarCRM Inc. All rights reserved.
  • 15. Summary Customize: No Code Required Studio Module Builder Workflows Connectors 3/24/11 15 ©2011 SugarCRM Inc. All rights reserved.

Hinweis der Redaktion

  1. Chris is adding flashier calculated fields.