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Chapter 6



  Compensation

       IBUS 618 Dr. Yang   2
Chapter Objectives
In the introductory chapter we described IHR managers as
   grappling with complex issues:
     Manage more activities from a broader perspective,
     Be more involved in the lives of their far-flung
        employees
     Balance the needs of PCNs, HCNs and TCNs
     Control exposure to financial and political risks and
     Be increasingly aware of and responsive to host-
        country and regional influences.
In this chapter, all of these issues and concerns are brought
   out in a discussion of compensation issues. (cont.)
                             IBUS 618 Dr. Yang                  3
Chapter Objectives (cont.)
 Examine the complexities that arise when firms move from
 Examine the complexities that arise when firms move from
  compensation at the domestic level to compensation in an
   compensation at the domestic level to compensation in an
  International context.
   International context.
 Detail the key components of international compensation.
 Detail the key components of international compensation.
 Outline the two main approaches to international
 Outline the two main approaches to international
  compensation and the advantages and disadvantages of
   compensation and the advantages and disadvantages of
  each approach.
   each approach.
 Examine the special problem areas of taxation, valid
 Examine the special problem areas of taxation, valid
  international living cost data and the problem of managing
   international living cost data and the problem of managing
  TCN compensation.
   TCN compensation.
 Examine the recent developments and global
 Examine the recent developments and global
  compensation issues.
   compensation issues.
                           IBUS 618 Dr. Yang                    4
Introduction
 Global compensation managers
  increasingly deal with two areas of
  focus.
   They must manage highly complex and
    turbulent local details, while
   Concurrently building and maintaining a
    unified, strategic pattern of compensation
    policies, practices and values.


                      IBUS 618 Dr. Yang          5
Requirements for Successful
Compensation and Benefits
  Knowledge of employment and taxation law,
   customs, environment and employment
   practices of many foreign countries
  Familiarity with currency fluctuations and the
   effect of inflation on compensation, and
  A good understanding of why and when special
   allowances must be supplied and which
   allowances are necessary in what countries

   Allwithin the context of shifting political,
   Allwithin the context of shifting political,
       economic and social conditions.
       economic and social conditions.
                       IBUS 618 Dr. Yang            6
Objectives of International
Compensation
   Should be consistent with the overall strategy,
   structure and business needs of the multinational.
   Must work to attract and retain staff in the areas
   where the multinational has the greatest needs
   and opportunities, hence must be competitive and
   recognize factors such as incentive for foreign
   service, tax equalization and reimbursement for
   reasonable costs.
   Should facilitate the transfer of international
   employees in the most cost-effective manner for
   the firm.
   Must give due consideration to equity and ease of
   administration.

                            IBUS 618 Dr. Yang           7
Expatriate Expectations
  Financial protection in terms of benefits,
   social security and living costs in the
   foreign location.
  Opportunities for financial advancement
   through income and/or savings.
  Issues such as housing, education of
   children and recreation to be addressed in
   the policy.
  Career advancement and repatriation.

                      IBUS 618 Dr. Yang         8
Key Components of International
Compensation
The area of international compensation is
The area of international compensation is
complex, primarily because multinationals must
complex, primarily because multinationals must
cater to three categories of employees:
cater to three categories of employees:
    PCNs, TCNs and HCNs
    PCNs, TCNs and HCNs
    Key Components:
    Key Components:
       Base salary
       Base salary
       Foreign services inducement
       Foreign services inducement
       Hardship premium
       Hardship premium
       Allowances
       Allowances
       Benefits
       Benefits

                       IBUS 618 Dr. Yang         9
Base Salary
 In a domestic context, base salary denotes the amount of cash
    compensation serving as a benchmark for other compensation
    elements (such as bonuses and benefits).
   For expatriates, many allowances are directly related to base
    salary (e.g. foreign service premium, cost-of-living allowance,
    housing allowance)
   It is the basis for in-service benefits and pension contributions –
    may be paid in home or local-country currency.
   The base salary is the foundation block for international
    compensation whether the employee is a PCN or TCN.
   Major differences can occur in the employee’s package depending
    on whether the base salary is linked to the home country of the
    PCN or TCN, or whether an international rate is paid.

                                IBUS 618 Dr. Yang                    10
Foreign Service Inducement and
Hardship Premium
 Parent-country nationals often receive a salary premium
  as an inducement to accept a foreign assignment or as
  compensation for any hardship caused by the transfer.
      The definition of hardship, eligibility for the premium and amount
       and timing of payment must be addressed.
      In cases in which hardship is determined, U.S. firms often refer
       to the U.S. Department of State’s Hardship Post Differentials
       Guidelines to determine an appropriate level of payment.
 Foreign service inducements are usually made in the
  form of a percentage of salary, 5-40% of base pay.
      Such payments vary, depending upon the assignment, actual
       hardship, tax consequences and length of assignment.
 More commonly paid to PCNs than to TCNs.

                                 IBUS 618 Dr. Yang                          11
Allowances
 Multinationals generally pay allowances in order to
  encourage employees to take international assignments
  and to keep employees ‘whole’ relative to home standards.
 Establishing an overall compensation policy can be very
  challenging, partly because of the various forms of
  allowances, such as:
      Cost-of-living allowance
      Housing allowance
      Relocation allowance
      Education allowance
      Home leave allowance
      Hardship allowance

                                  IBUS 618 Dr. Yang           12
Cost-of-living Allowances (COLA)
 COLA receives the most attention, to compensate for
  differences in expenditures between the home country
  and the foreign country (e.g., to account for inflation
  differentials, currency fluctuations, etc.).
 The COLA may also include payments for housing and
  utilities, personal income tax or discretionary items.
 The provision of a housing allowance implies that
  employees should be entitled to maintain their home-
  country living standards (or, in some cases, receive
  accommodation that is equivalent to that provided for
  similar foreign employees and peers).
 International comparison of cost of living is difficult and
  can be problematic.
                            IBUS 618 Dr. Yang                   13
Relocation Allowances
 Usually cover moving, shipping and storage charges,
  temporary living expenses, subsidies regarding
  appliance or car purchases (or sales) and down
  payments or lease-related charges.
    Allowances regarding perquisites (cars, club memberships,
     servants and so on) may also need to be considered
     (usually for more senior positions, but this varies according
     to location).
    These allowances are often contingent upon tax-
     equalization policies and practices in both the home and the
     host countries.



                             IBUS 618 Dr. Yang                       14
Education Allowances
 Expatriates’ children are an integral part
  of any international compensation policy.
   Allowances for education can cover items such
    as tuition, language class tuition, enrolment
    fees, books and supplies, transportation, room
    and board and uniforms.
   PCNs and TCNs usually receive the same
    treatment concerning educational expenses.



                      IBUS 618 Dr. Yang              15
Allowances for Spouse Assistance
 To help guard against or offset income lost
  by an expatriate’s spouse as a result of
  relocating abroad.
      Some firms may pay an allowance to make up for a
       spouse’s lost income.
      U.S. firms are beginning to focus on providing
       spouses with employment opportunities abroad,
       either by offering job-search assistance or
       employment in the firm’s foreign office (subject to a
       work visa being available).



                              IBUS 618 Dr. Yang                16
Alternative Allowances
 Housing alternatives may include:
      Company-provided housing, either mandatory or optional
      A fixed housing allowance
      Or assessment of a portion of income, out of which actual
       housing costs are paid.
 Home leave alternatives:
      Allow foreign travel rather than returning home
      Expatriates may become more homesick than others who
       return home for a ‘reality check’ with fellow employees and
       friends.
 As a firm internationalizes, formal policies become
  more necessary and efficient.

                               IBUS 618 Dr. Yang                     17
Benefits
 In addition to the already discussed benefits,
  multinationals also provide vacations and special
  leave.
      Annual home leave usually provides airfares for families to
       return to their home countries.
      Rest and rehabilitation leave, based on the conditions of the
       host country, may provide the employee’s family with airfares
       to a more comfortable location near the host country.
      Emergency provisions are available in case of a death or
       illness in the family.
      Employees in hardship locations often receive additional
       leave expense payments or rest and rehabilitation periods.

                               IBUS 618 Dr. Yang                       18
Issues Concerning Benefits
  Very difficult to deal with country-to-country, as
   national practices vary considerably:
       Transportability of pension plans
       Medical coverage
       Social security benefits
  Firms need to address many issues, including:
       Whether or not to maintain expatriates in home-country
        benefit programs, particularly if the firm does not
        receive a tax deduction for it.
       Whether firms have the option of enrolling expatriates in
        host-country benefit programs and/or making up any
        difference in coverage.
       Whether expatriates should receive home-country or
        host-country social security benefits.
                               IBUS 618 Dr. Yang                    19
Issues Concerning Benefits (cont.)
 Laws governing private benefit practices differ from
  country to country, and firm practices also vary.
 In some countries, expatriates cannot opt out of
  local social security programs. In such
  circumstances, the firm normally pays for these
  additional costs.
      European PCNs and TCNs enjoy portable social security
       benefits within the European Union.
 Multinationals have generally done a good job of
  planning for the retirement needs of their PCNs, but
  this is generally less the case for TCNs.

                            IBUS 618 Dr. Yang                  20
Approaches to International
Compensation
There are two main options in the area of
international compensation
    Going Rate Approach (also referred to as
    Going Rate Approach (also referred to as
     the Market Rate Approach)
      the Market Rate Approach)
    Balance Sheet Approach (also known as
    Balance Sheet Approach (also known as
     the Build-up Approach).
      the Build-up Approach).



                     IBUS 618 Dr. Yang       21
Going Rate Approach
 Based on local market rates
 Based on local market rates
 Relies on survey comparisons among
 Relies on survey comparisons among
   Local nationals (HCNs)
   Local nationals (HCNs)
   Expatriates of same nationality
   Expatriates of same nationality
   Expatriates of all nationalities
   Expatriates of all nationalities
 Compensation based on the selected survey
 Compensation based on the selected survey
  comparison
  comparison
 Base pay and benefits may be supplemented
 Base pay and benefits may be supplemented
  by additional payments for low-pay countries.
  by additional payments for low-pay countries.

                      IBUS 618 Dr. Yang           22
Advantages and Disadvantages of
the Going Rate Approach
 Advantages
 Advantages                        Disadvantages
                                    Disadvantages
   Equity withy local
    Equity withy local               Variation between
                                       Variation between
    nationals
     nationals                         assignments for
                                        assignments for
   Simplicity
    Simplicity                        same employee
                                        same employee
   Identification with               Variation between
                                       Variation between
    Identification with
    host country                       expatriates of
                                        expatriates of
     host country
   Equity among                       same nationality in
                                        same nationality in
    Equity among
                                       different countries
                                        different countries
    different
     different
                                      Potential re-entry
    nationalities
     nationalities                     Potential re-entry
                                       problems
                                        problems

                           IBUS 618 Dr. Yang                  23
The Balance Sheet Approach
 The basic objective is to ‘keep the expatriate whole’
  through maintenance of home-country living
  standard plus a financial inducement to make the
  package attractive.
    Home-country pay and benefits are the foundations
     of this approach
    Adjustments to home package to balance additional
     expenditure in host country
    Financial incentives (e.g., expatriate/hardship
     premium) added to make the package attractive
    Most common system in usage by multinationals


                          IBUS 618 Dr. Yang               24
Major Categories Incorporated in
the Balance Sheet Approach (cont.)
 Goods and services
   Home-country outlays for items such as food, personal
    care, clothing, household furnishings, recreation,
    transportation, and medical care.
 Housing
   Major costs associated with housing in the host country.
 Income taxes
   Parent-country and host-country income taxes.
 Reserve
   Contributions to savings, payments for benefits, pension
    contributions, investments, education expenses, social
    security taxes, etc.
                           IBUS 618 Dr. Yang                   25
Additional Costs
A Typical Balance Sheet                               Paid by Company


                 Home- and
                                                          Premiums and
                Host-Country                 Income
                                                           Incentives
                Income Taxes                  Taxes
                                                             Income
  Income          Housing                                     Taxes
   Taxes                                 Housing            Housing
  Housing
                 Goods and                                 Goods and
 Goods and                             Goods and
  Services       Services             Services              Services
  Reserve         Reserve               Reserve             Reserve
                                      Host-Country        Home-Country
 Home-Country   Host-Country          Costs Paid by         Equivalent
    Salary         Costs              Company and          Purchasing
                                       from Salary            Power

                         IBUS 618 Dr. Yang                               26
Expatriate Compensation Worksheet




                IBUS 618 Dr. Yang   27
Example of an Expatriate
Compensation
 An expatriate working in a U.S. branch may
  receive:
     Base pay: $1,400/mon
     Housing: up to $1,400/mon (Optional)
     Itemized reimbursement: $500/mon
     Discretionary expense (e.g., gifts & gratuity to
      clients and partners): $1000/special holidays
     Benefits: Social security/Medicare (Optional)
     Health care: $200/mon paid by employer
     Unemployment coverage
     Workers comp
                           IBUS 618 Dr. Yang             28
An U.S. Expatriate Compensation
 A U.S. expatriate working for a Chinese university:
    Base pay variation: $1,500-$10,000/mon
    Housing: Free for initial 6 months or up to a lump sum
     subsidy of $1,500-10,000 for a contract of 3 years or
     above (optional)
    Benefits: Pension coverage for a 5 year contract or paid
     at the option of the expatriate
    Health care: Completely paid by employer or optional
     incentive to the expatriate
    Home leave 1-2 times/Yr
    Paid vacations and observed Chinese holidays
    Initial research launch grant: $10,000

                            IBUS 618 Dr. Yang                   29
Advantages and Disadvantages of
the Balance Sheet Approach
 Advantages:
 Advantages:                       Disadvantages:
                                    Disadvantages:
   Equity
   Equity                                 Can result in great
                                            Can result in great
      Between
        Between
                                            disparities
                                             disparities
        assignments
         assignments                           Between expatriates
                                                Between expatriates

      Between Expatriates                     of different
                                                 of different
         Between Expatriates
        of the same                             nationalities
                                                 nationalities
         of the same
        nationality
         nationality                           Between expatriates
                                                Between expatriates

   Facilitate re-entry
   Facilitate re-entry                         and local nationals
                                                 and local nationals
   Easy to communicate to                 Can be complex to
                                            Can be complex to
   Easy to communicate to
    employees                               administer
                                             administer
     employees
                                           May entail difficulty to
                                            May entail difficulty to
                                            attract human capital
                                             attract human capital

                           IBUS 618 Dr. Yang                            30
Taxation
 This aspect of international compensation probably
  causes the most concern to HR practitioners and
  expatriates (both PCNs and TCNs), as taxation generally
  evokes emotional responses. No one enjoys paying
  taxes, and this issue can be very time consuming for both
  the firm and the expatriate.
 An assignment abroad can mean that a U.S. expatriate is
  taxed both in the country of assignment and in the USA.
  This dual tax cost, combined with all of the other
  expatriate costs, makes some U.S. multinationals think
  twice about making use of expatriates.


                           IBUS 618 Dr. Yang                  31
Approaches to Handling
International Taxation:
 Tax Equalization
     Firms withhold an amount equal to the home-
      country tax obligation of the PCN, and pay all taxes
      in the host country.
 Tax Protection
     The employee pays up to the amount of taxes he or
      she would pay on compensation in the home
      country. In such a situation, the employee is
      entitled to any windfall received if total taxes are
      less in the foreign country than in the home
      country.
                          IBUS 618 Dr. Yang                  32
Tax Equalization
 By far the more common taxation policy used by
  multinationals.
      For a PCN, tax payments equal to the liability of a home-
       country taxpayer with the same income and family status
       are imposed on the employee’s salary and bonus.
      Any additional premiums or allowances are typically paid by
       the firm, tax-free to the employee.
 As multinationals operate in more and more countries,
  they are subject to widely discrepant income tax rates.
 Just focusing on income tax can be misleading, as the
  shares of both personal and corporate taxes are rising
  in the OECD countries.

                               IBUS 618 Dr. Yang                     33
Diversity in National Taxation
 If we look at total tax revenues as a percentage of GDP,
  the “top five” highest taxation countries are:
      Sweden, Denmark, Finland, France and Belgium
      The United States is 25th with the other large advanced
       economies towards the bottom of the list
      Japan, 26th; Britain, 16th; and Germany, 12th.
 International accounting firms may provide advice and
  prepare host-country and home-country tax returns for
  their expatriates.
 Increasingly, firms are also outsourcing the provisions of
  further aspects of the total expatriate compensation
  packages including a variety of destination services in lieu
  of providing payment in a package.
                              IBUS 618 Dr. Yang                  34
Approaches to International
Compensation
 Multinationals need to consider the extent to which
  specific practices can be modified in each country to
  provide the most tax-effective, appropriate rewards for
  PCNs, HCNs and TCNs within the framework of the
  overall compensation policy of the firm.
 The difficulties in international compensation “are not
  compensation so much as benefits”:
      Pension plans are very difficult to compare or equalize
       across nations, as cultural practices vary endlessly.
      Transportability of pension plans, medical coverage and
       social security benefits are very difficult to normalize.



                                IBUS 618 Dr. Yang                  35
Issues Concerning Benefits
 Companies need to address whether or not to maintain
  expatriates in home-country programs, particularly if the
  company does not receive a tax deduction for it.
      Whether companies have the option of enrolling expatriates in
       host-country benefit programs and/or making up any difference in
       coverage.
      Whether host-country legislation regarding termination affects
       benefit entitlement.
      Whether expatriates should receive home-country or host-country
       social security benefits.
      Whether benefits should be maintained on a home-country or
       host-country basis, who is responsible for the cost.
      Whether other benefits should be used to offset any shortfall in
       coverage and whether home-country benefit programs should be
       exported to local nationals in foreign countries.
                                 IBUS 618 Dr. Yang                        36
International Costs of Living
 Multinationals using the Balance
 Multinationals using the Balance            A recent survey of living
                                              A recent survey of living
    Sheet Approach must constantly
     Sheet Approach must constantly               costs ranked the 10 most
                                                   costs ranked the 10 most
    update compensation packages
     update compensation packages                 expensive cities as:
                                                   expensive cities as:
    with new data on living costs,
     with new data on living costs,               1. Tokyo
                                                   1. Tokyo
    which is an on-going
     which is an on-going                         2. Moscow
                                                   2. Moscow
    administrative requirement.
     administrative requirement.                  3. Osaka
                                                   3. Osaka

   Must also be able to respond to
     Must also be able to respond to              4. Hong Kong
                                                   4. Hong Kong
    unexpected events, such as the
     unexpected events, such as the               5. Beijing
                                                   5. Beijing
    currency and stock market
     currency and stock market                    6. Geneva
                                                   6. Geneva
    crash, which suddenly unfolded
     crash, which suddenly unfolded               7. London
                                                   7. London
    in a number of Asian countries
     in a number of Asian countries               8. Seoul
                                                   8. Seoul
    in late 1997.
     in late 1997.
                                                  9. Zurich
                                                   9. Zurich

   The level of local knowledge
     The level of local knowledge                 10. New York
                                                   10. New York
    requires specialist advice.
     requires specialist advice.
                              IBUS 618 Dr. Yang                          37
A Wider View on Business Costs
 Relate costs of doing business in different economies to
  statistic measures of:
      Wages
      Costs for expatriate staff
      Air travel and subsistence
      Corporation taxes
      Perceived corruption levels
      Office and industrial rents
      Road transport.
 Generally the developed countries tend to rank as more
  expensive than developing countries because their wage
  costs are higher, but nothing is absolute.
                              IBUS 618 Dr. Yang              38
Some Tentative Conclusions:
Patterns in Complexity
  It may be that international compensation
   administration is more complex than its domestic
   counterpart, but not radically different in pattern or
   form.
  Recent developments in the study of global pay
   issues may be seen to operate at three distinct
   levels:
       The basic level of cultural values and assumptions;
       The level of pay strategy, practices and systems
        design;
       The level of pay administration and form.

                            IBUS 618 Dr. Yang                 39
Patterns for International Pay




                IBUS 618 Dr. Yang   40
Some Tentative Conclusions:
Patterns in Complexity (cont.)
 At the level of cultural values, a debate is ongoing
  between
     Advocates of pay systems that value competitive
     individualism and result in ‘hierarchical’ pay systems
     with large pay differentials for executives, market-
     sensitive professions and other ‘critical’ employee
     groups, and
     Advocates of pay systems that value cooperative
     collectivism and result in more ‘egalitarian’ pay
     systems with smaller pay differentials and more
     shared group or firm-wide reward practices.

                           IBUS 618 Dr. Yang                  41
Chapter Summary
 In this chapter, we have examined the
  complexities arising when firms move from
  compensation at the domestic level to
  compensation in an international context.
 It is evident from our review that
  compensation policy becomes a much less
  precise process than is the case in the
  domestic HR context.
 To demonstrate this complexity, we have:

                     IBUS 618 Dr. Yang        42
Chapter Summary (cont.)
 Detailed the key components of an international compensation
    program.
   Outlined the two main approaches to international
    compensation (the Going Rate and the Balance Sheet) and
    contrasted the advantages and disadvantages of each
    approach.
   Outlined special problem areas such as taxation, obtaining
    valid international living costs data, and the problems of
    managing TCN compensation.
   Presented a model of global pay that highlights the complexity
    and yet familiarity of pay practices in the global context.
   The combination of pay decisions based on strategic global
    standardization and sensitivity to changing local and regional
    conditions that characterizes the state of international pay
    practices.                    IBUS 618 Dr. Yang                  43
Implications for IHRM
 Providing a strategic yet sensitive balance
  Providing a strategic yet sensitive balance
 can only be achieved by creating and
  can only be achieved by creating and
 maintaining professional networks,
  maintaining professional networks,
 comprised of home office and local
  comprised of home office and local
 affiliate HR practitioners, outsourcing
  affiliate HR practitioners, outsourcing
 selected activities through specialist
  selected activities through specialist
 consultants, and a close cooperation with
  consultants, and a close cooperation with
 local and regional governments and other
  local and regional governments and other
 key local institutions.
  key local institutions.

                   IBUS 618 Dr. Yang            44

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Leading Education Consultant in India

  • 1. StudsPlanet Leading Education consultant in India www.StudsPlanet.com
  • 2. Chapter 6 Compensation IBUS 618 Dr. Yang 2
  • 3. Chapter Objectives In the introductory chapter we described IHR managers as grappling with complex issues:  Manage more activities from a broader perspective,  Be more involved in the lives of their far-flung employees  Balance the needs of PCNs, HCNs and TCNs  Control exposure to financial and political risks and  Be increasingly aware of and responsive to host- country and regional influences. In this chapter, all of these issues and concerns are brought out in a discussion of compensation issues. (cont.) IBUS 618 Dr. Yang 3
  • 4. Chapter Objectives (cont.)  Examine the complexities that arise when firms move from  Examine the complexities that arise when firms move from compensation at the domestic level to compensation in an compensation at the domestic level to compensation in an International context. International context.  Detail the key components of international compensation.  Detail the key components of international compensation.  Outline the two main approaches to international  Outline the two main approaches to international compensation and the advantages and disadvantages of compensation and the advantages and disadvantages of each approach. each approach.  Examine the special problem areas of taxation, valid  Examine the special problem areas of taxation, valid international living cost data and the problem of managing international living cost data and the problem of managing TCN compensation. TCN compensation.  Examine the recent developments and global  Examine the recent developments and global compensation issues. compensation issues. IBUS 618 Dr. Yang 4
  • 5. Introduction  Global compensation managers increasingly deal with two areas of focus.  They must manage highly complex and turbulent local details, while  Concurrently building and maintaining a unified, strategic pattern of compensation policies, practices and values. IBUS 618 Dr. Yang 5
  • 6. Requirements for Successful Compensation and Benefits  Knowledge of employment and taxation law, customs, environment and employment practices of many foreign countries  Familiarity with currency fluctuations and the effect of inflation on compensation, and  A good understanding of why and when special allowances must be supplied and which allowances are necessary in what countries Allwithin the context of shifting political, Allwithin the context of shifting political, economic and social conditions. economic and social conditions. IBUS 618 Dr. Yang 6
  • 7. Objectives of International Compensation Should be consistent with the overall strategy, structure and business needs of the multinational. Must work to attract and retain staff in the areas where the multinational has the greatest needs and opportunities, hence must be competitive and recognize factors such as incentive for foreign service, tax equalization and reimbursement for reasonable costs. Should facilitate the transfer of international employees in the most cost-effective manner for the firm. Must give due consideration to equity and ease of administration. IBUS 618 Dr. Yang 7
  • 8. Expatriate Expectations  Financial protection in terms of benefits, social security and living costs in the foreign location.  Opportunities for financial advancement through income and/or savings.  Issues such as housing, education of children and recreation to be addressed in the policy.  Career advancement and repatriation. IBUS 618 Dr. Yang 8
  • 9. Key Components of International Compensation The area of international compensation is The area of international compensation is complex, primarily because multinationals must complex, primarily because multinationals must cater to three categories of employees: cater to three categories of employees:  PCNs, TCNs and HCNs  PCNs, TCNs and HCNs  Key Components:  Key Components:  Base salary  Base salary  Foreign services inducement  Foreign services inducement  Hardship premium  Hardship premium  Allowances  Allowances  Benefits  Benefits IBUS 618 Dr. Yang 9
  • 10. Base Salary  In a domestic context, base salary denotes the amount of cash compensation serving as a benchmark for other compensation elements (such as bonuses and benefits).  For expatriates, many allowances are directly related to base salary (e.g. foreign service premium, cost-of-living allowance, housing allowance)  It is the basis for in-service benefits and pension contributions – may be paid in home or local-country currency.  The base salary is the foundation block for international compensation whether the employee is a PCN or TCN.  Major differences can occur in the employee’s package depending on whether the base salary is linked to the home country of the PCN or TCN, or whether an international rate is paid. IBUS 618 Dr. Yang 10
  • 11. Foreign Service Inducement and Hardship Premium  Parent-country nationals often receive a salary premium as an inducement to accept a foreign assignment or as compensation for any hardship caused by the transfer.  The definition of hardship, eligibility for the premium and amount and timing of payment must be addressed.  In cases in which hardship is determined, U.S. firms often refer to the U.S. Department of State’s Hardship Post Differentials Guidelines to determine an appropriate level of payment.  Foreign service inducements are usually made in the form of a percentage of salary, 5-40% of base pay.  Such payments vary, depending upon the assignment, actual hardship, tax consequences and length of assignment.  More commonly paid to PCNs than to TCNs. IBUS 618 Dr. Yang 11
  • 12. Allowances  Multinationals generally pay allowances in order to encourage employees to take international assignments and to keep employees ‘whole’ relative to home standards.  Establishing an overall compensation policy can be very challenging, partly because of the various forms of allowances, such as:  Cost-of-living allowance  Housing allowance  Relocation allowance  Education allowance  Home leave allowance  Hardship allowance IBUS 618 Dr. Yang 12
  • 13. Cost-of-living Allowances (COLA)  COLA receives the most attention, to compensate for differences in expenditures between the home country and the foreign country (e.g., to account for inflation differentials, currency fluctuations, etc.).  The COLA may also include payments for housing and utilities, personal income tax or discretionary items.  The provision of a housing allowance implies that employees should be entitled to maintain their home- country living standards (or, in some cases, receive accommodation that is equivalent to that provided for similar foreign employees and peers).  International comparison of cost of living is difficult and can be problematic. IBUS 618 Dr. Yang 13
  • 14. Relocation Allowances  Usually cover moving, shipping and storage charges, temporary living expenses, subsidies regarding appliance or car purchases (or sales) and down payments or lease-related charges.  Allowances regarding perquisites (cars, club memberships, servants and so on) may also need to be considered (usually for more senior positions, but this varies according to location).  These allowances are often contingent upon tax- equalization policies and practices in both the home and the host countries. IBUS 618 Dr. Yang 14
  • 15. Education Allowances  Expatriates’ children are an integral part of any international compensation policy.  Allowances for education can cover items such as tuition, language class tuition, enrolment fees, books and supplies, transportation, room and board and uniforms.  PCNs and TCNs usually receive the same treatment concerning educational expenses. IBUS 618 Dr. Yang 15
  • 16. Allowances for Spouse Assistance  To help guard against or offset income lost by an expatriate’s spouse as a result of relocating abroad.  Some firms may pay an allowance to make up for a spouse’s lost income.  U.S. firms are beginning to focus on providing spouses with employment opportunities abroad, either by offering job-search assistance or employment in the firm’s foreign office (subject to a work visa being available). IBUS 618 Dr. Yang 16
  • 17. Alternative Allowances  Housing alternatives may include:  Company-provided housing, either mandatory or optional  A fixed housing allowance  Or assessment of a portion of income, out of which actual housing costs are paid.  Home leave alternatives:  Allow foreign travel rather than returning home  Expatriates may become more homesick than others who return home for a ‘reality check’ with fellow employees and friends.  As a firm internationalizes, formal policies become more necessary and efficient. IBUS 618 Dr. Yang 17
  • 18. Benefits  In addition to the already discussed benefits, multinationals also provide vacations and special leave.  Annual home leave usually provides airfares for families to return to their home countries.  Rest and rehabilitation leave, based on the conditions of the host country, may provide the employee’s family with airfares to a more comfortable location near the host country.  Emergency provisions are available in case of a death or illness in the family.  Employees in hardship locations often receive additional leave expense payments or rest and rehabilitation periods. IBUS 618 Dr. Yang 18
  • 19. Issues Concerning Benefits  Very difficult to deal with country-to-country, as national practices vary considerably:  Transportability of pension plans  Medical coverage  Social security benefits  Firms need to address many issues, including:  Whether or not to maintain expatriates in home-country benefit programs, particularly if the firm does not receive a tax deduction for it.  Whether firms have the option of enrolling expatriates in host-country benefit programs and/or making up any difference in coverage.  Whether expatriates should receive home-country or host-country social security benefits. IBUS 618 Dr. Yang 19
  • 20. Issues Concerning Benefits (cont.)  Laws governing private benefit practices differ from country to country, and firm practices also vary.  In some countries, expatriates cannot opt out of local social security programs. In such circumstances, the firm normally pays for these additional costs.  European PCNs and TCNs enjoy portable social security benefits within the European Union.  Multinationals have generally done a good job of planning for the retirement needs of their PCNs, but this is generally less the case for TCNs. IBUS 618 Dr. Yang 20
  • 21. Approaches to International Compensation There are two main options in the area of international compensation  Going Rate Approach (also referred to as  Going Rate Approach (also referred to as the Market Rate Approach) the Market Rate Approach)  Balance Sheet Approach (also known as  Balance Sheet Approach (also known as the Build-up Approach). the Build-up Approach). IBUS 618 Dr. Yang 21
  • 22. Going Rate Approach  Based on local market rates  Based on local market rates  Relies on survey comparisons among  Relies on survey comparisons among  Local nationals (HCNs)  Local nationals (HCNs)  Expatriates of same nationality  Expatriates of same nationality  Expatriates of all nationalities  Expatriates of all nationalities  Compensation based on the selected survey  Compensation based on the selected survey comparison comparison  Base pay and benefits may be supplemented  Base pay and benefits may be supplemented by additional payments for low-pay countries. by additional payments for low-pay countries. IBUS 618 Dr. Yang 22
  • 23. Advantages and Disadvantages of the Going Rate Approach  Advantages  Advantages  Disadvantages  Disadvantages  Equity withy local  Equity withy local  Variation between  Variation between nationals nationals assignments for assignments for  Simplicity  Simplicity same employee same employee  Identification with  Variation between  Variation between  Identification with host country expatriates of expatriates of host country  Equity among same nationality in same nationality in  Equity among different countries different countries different different  Potential re-entry nationalities nationalities  Potential re-entry problems problems IBUS 618 Dr. Yang 23
  • 24. The Balance Sheet Approach  The basic objective is to ‘keep the expatriate whole’ through maintenance of home-country living standard plus a financial inducement to make the package attractive.  Home-country pay and benefits are the foundations of this approach  Adjustments to home package to balance additional expenditure in host country  Financial incentives (e.g., expatriate/hardship premium) added to make the package attractive  Most common system in usage by multinationals IBUS 618 Dr. Yang 24
  • 25. Major Categories Incorporated in the Balance Sheet Approach (cont.)  Goods and services  Home-country outlays for items such as food, personal care, clothing, household furnishings, recreation, transportation, and medical care.  Housing  Major costs associated with housing in the host country.  Income taxes  Parent-country and host-country income taxes.  Reserve  Contributions to savings, payments for benefits, pension contributions, investments, education expenses, social security taxes, etc. IBUS 618 Dr. Yang 25
  • 26. Additional Costs A Typical Balance Sheet Paid by Company Home- and Premiums and Host-Country Income Incentives Income Taxes Taxes Income Income Housing Taxes Taxes Housing Housing Housing Goods and Goods and Goods and Goods and Services Services Services Services Reserve Reserve Reserve Reserve Host-Country Home-Country Home-Country Host-Country Costs Paid by Equivalent Salary Costs Company and Purchasing from Salary Power IBUS 618 Dr. Yang 26
  • 27. Expatriate Compensation Worksheet IBUS 618 Dr. Yang 27
  • 28. Example of an Expatriate Compensation  An expatriate working in a U.S. branch may receive:  Base pay: $1,400/mon  Housing: up to $1,400/mon (Optional)  Itemized reimbursement: $500/mon  Discretionary expense (e.g., gifts & gratuity to clients and partners): $1000/special holidays  Benefits: Social security/Medicare (Optional)  Health care: $200/mon paid by employer  Unemployment coverage  Workers comp IBUS 618 Dr. Yang 28
  • 29. An U.S. Expatriate Compensation  A U.S. expatriate working for a Chinese university:  Base pay variation: $1,500-$10,000/mon  Housing: Free for initial 6 months or up to a lump sum subsidy of $1,500-10,000 for a contract of 3 years or above (optional)  Benefits: Pension coverage for a 5 year contract or paid at the option of the expatriate  Health care: Completely paid by employer or optional incentive to the expatriate  Home leave 1-2 times/Yr  Paid vacations and observed Chinese holidays  Initial research launch grant: $10,000 IBUS 618 Dr. Yang 29
  • 30. Advantages and Disadvantages of the Balance Sheet Approach  Advantages:  Advantages:  Disadvantages:  Disadvantages:  Equity  Equity  Can result in great  Can result in great  Between Between disparities disparities assignments assignments  Between expatriates  Between expatriates  Between Expatriates of different of different Between Expatriates of the same nationalities nationalities of the same nationality nationality  Between expatriates  Between expatriates  Facilitate re-entry  Facilitate re-entry and local nationals and local nationals  Easy to communicate to  Can be complex to  Can be complex to  Easy to communicate to employees administer administer employees  May entail difficulty to  May entail difficulty to attract human capital attract human capital IBUS 618 Dr. Yang 30
  • 31. Taxation  This aspect of international compensation probably causes the most concern to HR practitioners and expatriates (both PCNs and TCNs), as taxation generally evokes emotional responses. No one enjoys paying taxes, and this issue can be very time consuming for both the firm and the expatriate.  An assignment abroad can mean that a U.S. expatriate is taxed both in the country of assignment and in the USA. This dual tax cost, combined with all of the other expatriate costs, makes some U.S. multinationals think twice about making use of expatriates. IBUS 618 Dr. Yang 31
  • 32. Approaches to Handling International Taxation:  Tax Equalization  Firms withhold an amount equal to the home- country tax obligation of the PCN, and pay all taxes in the host country.  Tax Protection  The employee pays up to the amount of taxes he or she would pay on compensation in the home country. In such a situation, the employee is entitled to any windfall received if total taxes are less in the foreign country than in the home country. IBUS 618 Dr. Yang 32
  • 33. Tax Equalization  By far the more common taxation policy used by multinationals.  For a PCN, tax payments equal to the liability of a home- country taxpayer with the same income and family status are imposed on the employee’s salary and bonus.  Any additional premiums or allowances are typically paid by the firm, tax-free to the employee.  As multinationals operate in more and more countries, they are subject to widely discrepant income tax rates.  Just focusing on income tax can be misleading, as the shares of both personal and corporate taxes are rising in the OECD countries. IBUS 618 Dr. Yang 33
  • 34. Diversity in National Taxation  If we look at total tax revenues as a percentage of GDP, the “top five” highest taxation countries are:  Sweden, Denmark, Finland, France and Belgium  The United States is 25th with the other large advanced economies towards the bottom of the list  Japan, 26th; Britain, 16th; and Germany, 12th.  International accounting firms may provide advice and prepare host-country and home-country tax returns for their expatriates.  Increasingly, firms are also outsourcing the provisions of further aspects of the total expatriate compensation packages including a variety of destination services in lieu of providing payment in a package. IBUS 618 Dr. Yang 34
  • 35. Approaches to International Compensation  Multinationals need to consider the extent to which specific practices can be modified in each country to provide the most tax-effective, appropriate rewards for PCNs, HCNs and TCNs within the framework of the overall compensation policy of the firm.  The difficulties in international compensation “are not compensation so much as benefits”:  Pension plans are very difficult to compare or equalize across nations, as cultural practices vary endlessly.  Transportability of pension plans, medical coverage and social security benefits are very difficult to normalize. IBUS 618 Dr. Yang 35
  • 36. Issues Concerning Benefits  Companies need to address whether or not to maintain expatriates in home-country programs, particularly if the company does not receive a tax deduction for it.  Whether companies have the option of enrolling expatriates in host-country benefit programs and/or making up any difference in coverage.  Whether host-country legislation regarding termination affects benefit entitlement.  Whether expatriates should receive home-country or host-country social security benefits.  Whether benefits should be maintained on a home-country or host-country basis, who is responsible for the cost.  Whether other benefits should be used to offset any shortfall in coverage and whether home-country benefit programs should be exported to local nationals in foreign countries. IBUS 618 Dr. Yang 36
  • 37. International Costs of Living  Multinationals using the Balance  Multinationals using the Balance  A recent survey of living  A recent survey of living Sheet Approach must constantly Sheet Approach must constantly costs ranked the 10 most costs ranked the 10 most update compensation packages update compensation packages expensive cities as: expensive cities as: with new data on living costs, with new data on living costs, 1. Tokyo 1. Tokyo which is an on-going which is an on-going 2. Moscow 2. Moscow administrative requirement. administrative requirement. 3. Osaka 3. Osaka   Must also be able to respond to Must also be able to respond to 4. Hong Kong 4. Hong Kong unexpected events, such as the unexpected events, such as the 5. Beijing 5. Beijing currency and stock market currency and stock market 6. Geneva 6. Geneva crash, which suddenly unfolded crash, which suddenly unfolded 7. London 7. London in a number of Asian countries in a number of Asian countries 8. Seoul 8. Seoul in late 1997. in late 1997. 9. Zurich 9. Zurich   The level of local knowledge The level of local knowledge 10. New York 10. New York requires specialist advice. requires specialist advice. IBUS 618 Dr. Yang 37
  • 38. A Wider View on Business Costs  Relate costs of doing business in different economies to statistic measures of:  Wages  Costs for expatriate staff  Air travel and subsistence  Corporation taxes  Perceived corruption levels  Office and industrial rents  Road transport.  Generally the developed countries tend to rank as more expensive than developing countries because their wage costs are higher, but nothing is absolute. IBUS 618 Dr. Yang 38
  • 39. Some Tentative Conclusions: Patterns in Complexity  It may be that international compensation administration is more complex than its domestic counterpart, but not radically different in pattern or form.  Recent developments in the study of global pay issues may be seen to operate at three distinct levels:  The basic level of cultural values and assumptions;  The level of pay strategy, practices and systems design;  The level of pay administration and form. IBUS 618 Dr. Yang 39
  • 40. Patterns for International Pay IBUS 618 Dr. Yang 40
  • 41. Some Tentative Conclusions: Patterns in Complexity (cont.)  At the level of cultural values, a debate is ongoing between Advocates of pay systems that value competitive individualism and result in ‘hierarchical’ pay systems with large pay differentials for executives, market- sensitive professions and other ‘critical’ employee groups, and Advocates of pay systems that value cooperative collectivism and result in more ‘egalitarian’ pay systems with smaller pay differentials and more shared group or firm-wide reward practices. IBUS 618 Dr. Yang 41
  • 42. Chapter Summary  In this chapter, we have examined the complexities arising when firms move from compensation at the domestic level to compensation in an international context.  It is evident from our review that compensation policy becomes a much less precise process than is the case in the domestic HR context.  To demonstrate this complexity, we have: IBUS 618 Dr. Yang 42
  • 43. Chapter Summary (cont.)  Detailed the key components of an international compensation program.  Outlined the two main approaches to international compensation (the Going Rate and the Balance Sheet) and contrasted the advantages and disadvantages of each approach.  Outlined special problem areas such as taxation, obtaining valid international living costs data, and the problems of managing TCN compensation.  Presented a model of global pay that highlights the complexity and yet familiarity of pay practices in the global context.  The combination of pay decisions based on strategic global standardization and sensitivity to changing local and regional conditions that characterizes the state of international pay practices. IBUS 618 Dr. Yang 43
  • 44. Implications for IHRM Providing a strategic yet sensitive balance Providing a strategic yet sensitive balance can only be achieved by creating and can only be achieved by creating and maintaining professional networks, maintaining professional networks, comprised of home office and local comprised of home office and local affiliate HR practitioners, outsourcing affiliate HR practitioners, outsourcing selected activities through specialist selected activities through specialist consultants, and a close cooperation with consultants, and a close cooperation with local and regional governments and other local and regional governments and other key local institutions. key local institutions. IBUS 618 Dr. Yang 44