SlideShare ist ein Scribd-Unternehmen logo
1 von 18
the lovemarks effect WINNING IN THE CONSUMER REVOLUTION by Kevin Roberts designplanner.wordpress.com SANGMIN LIM
What is Lovemark? High Love, High Respect
Key Ingredients
“People love the spark of curiosity, the thrill of the unknown.” Great stories Past, present, and future Taps into dreams Myths and icons Inspiration Disney World – “the greatest place on earth” Mystery
“Senses speak to the mind  in the language of emotions” Sound Sight Taste Touch Scent Sensuality
“Intimacy invokes empathy, commitment, and passion.” Commitment Empathy Passion Intimacy
Lovemarks Stories
“I have travelled the world, lived in Europe,  have lived in Pakistan, as well as travelled  extensivelyin India and other parts and  it makes me happy to know that Aveda cares about our earth”    <source:lovemarks.com> Aveda
“It makes driving a joy. It makes me smile when  I spot it in the parking lot. It has toggle switches.  It makes me feel it was designed with me and  only me in mind” <source:lovemarks.com> MINI
Creating Lovemarks
Mandarina Duck “Our products respect the people who buy them In the sense that they’re functional and fresh, They are worth the price, and they have a style That isn’t imposing.” –Brand Manager Start with respect
Ben & Jerry’s “We don’t need everyone to like us, Just some people to love us-passionately.”  –CEO Walt Freese Get close to consumers
Find out where you stand
Camper “Being from the Mediterranean is the source of  our authenticity. The rural atmosphere, history, Culture, and landscape all influence Camper’s Aesthetic and values.”  –Founder Lorenzo Fluxa Transform with mystery
Aveda “I am not interested in competing I’m interested in making a contribution. If someone else is doing organic, I consider  them a colleague”  –Horst Rechelbacher Transform with sensuality
TIFFANY & Co. “The Tiffany’s customer feels proprietorial And often calls the company ‘my Tiffany’s. To many, it was the Tiffany’s of their parents,  grandparents, and great grandparents”  –John Loring Transform with intimacy
KIEL’S “One of the purposes of our existence is To improve the quality of the community in  Some way and to share our passion”  –Philip Clough Create a lovemarks community
Source: Lovemark Effect by Kevin Roberts,  	      www.lovemark.com 	      www.aveda.com 	      www.camper.com 	      www.mini.com  designplanner.wordpress.com

Weitere ähnliche Inhalte

Was ist angesagt?

Packback Brand Purpose & Values
Packback Brand Purpose & ValuesPackback Brand Purpose & Values
Packback Brand Purpose & Values
Jessica Tenuta
 

Was ist angesagt? (20)

The emotional elephant in the b2b room
The emotional elephant in the b2b roomThe emotional elephant in the b2b room
The emotional elephant in the b2b room
 
Storytelling: marketing as a story
Storytelling: marketing as a storyStorytelling: marketing as a story
Storytelling: marketing as a story
 
How to Build Your Brand Personality in Digital Way
How to Build Your Brand Personality in Digital Way How to Build Your Brand Personality in Digital Way
How to Build Your Brand Personality in Digital Way
 
Do you really have a brand?
Do you really have a brand?Do you really have a brand?
Do you really have a brand?
 
The hero and the outlaw: a discussion of archetypes
The hero and the outlaw: a discussion of archetypesThe hero and the outlaw: a discussion of archetypes
The hero and the outlaw: a discussion of archetypes
 
Packback Brand Purpose & Values
Packback Brand Purpose & ValuesPackback Brand Purpose & Values
Packback Brand Purpose & Values
 
2013 branding 101
2013 branding 101 2013 branding 101
2013 branding 101
 
Telling Your Story Through Branding
Telling Your Story Through BrandingTelling Your Story Through Branding
Telling Your Story Through Branding
 
Every brand is human by HW
Every brand is human by HWEvery brand is human by HW
Every brand is human by HW
 
Your Brand is Everything.
Your Brand is Everything.Your Brand is Everything.
Your Brand is Everything.
 
Brands and social media. Or puppy love and unicorn punching
Brands and social media. Or puppy love and unicorn punchingBrands and social media. Or puppy love and unicorn punching
Brands and social media. Or puppy love and unicorn punching
 
The slow death of creativity in b2b
The slow death of creativity in b2bThe slow death of creativity in b2b
The slow death of creativity in b2b
 
PERSONAL BRANDING FOR WOMEN
PERSONAL BRANDING FOR WOMENPERSONAL BRANDING FOR WOMEN
PERSONAL BRANDING FOR WOMEN
 
Creating a Differentiated Value Proposition & Brand Promise
Creating a Differentiated Value Proposition & Brand PromiseCreating a Differentiated Value Proposition & Brand Promise
Creating a Differentiated Value Proposition & Brand Promise
 
Has Branding Evolved Beyond Purpose?
Has Branding Evolved Beyond Purpose?Has Branding Evolved Beyond Purpose?
Has Branding Evolved Beyond Purpose?
 
Five Approaches to TV and Video
Five Approaches to TV and Video Five Approaches to TV and Video
Five Approaches to TV and Video
 
Are You One Of Them?
Are You One Of Them?Are You One Of Them?
Are You One Of Them?
 
Fostering Member Loyalty
Fostering Member LoyaltyFostering Member Loyalty
Fostering Member Loyalty
 
CCSBE 2014 Presentation on Branding
CCSBE 2014 Presentation on BrandingCCSBE 2014 Presentation on Branding
CCSBE 2014 Presentation on Branding
 
What is "Transmedia Storytelling for Brands"?
What is "Transmedia Storytelling for Brands"?What is "Transmedia Storytelling for Brands"?
What is "Transmedia Storytelling for Brands"?
 

Andere mochten auch

Marketing emocional
Marketing emocionalMarketing emocional
Marketing emocional
UnasaMK1
 

Andere mochten auch (16)

Lovemarks
LovemarksLovemarks
Lovemarks
 
Marketing emocional
Marketing emocionalMarketing emocional
Marketing emocional
 
Love Mark
Love MarkLove Mark
Love Mark
 
Lovemarks ppt
Lovemarks pptLovemarks ppt
Lovemarks ppt
 
Resumen lovemarks, kevin roberts
Resumen lovemarks, kevin robertsResumen lovemarks, kevin roberts
Resumen lovemarks, kevin roberts
 
Lovemark
LovemarkLovemark
Lovemark
 
Marketing experiencial
Marketing experiencialMarketing experiencial
Marketing experiencial
 
Marketing emocional: ¿Cómo éres? ¿Cómo te venden?
Marketing emocional: ¿Cómo éres? ¿Cómo te venden?Marketing emocional: ¿Cómo éres? ¿Cómo te venden?
Marketing emocional: ¿Cómo éres? ¿Cómo te venden?
 
Marketing Emocional para crear LOVEMARKS.
Marketing Emocional para crear LOVEMARKS.Marketing Emocional para crear LOVEMARKS.
Marketing Emocional para crear LOVEMARKS.
 
Marketing emocional y creación de experiencias
Marketing emocional y creación de experienciasMarketing emocional y creación de experiencias
Marketing emocional y creación de experiencias
 
Lovemarks Presentation - Brand Pioneers April 9 2013
Lovemarks Presentation - Brand Pioneers April 9 2013Lovemarks Presentation - Brand Pioneers April 9 2013
Lovemarks Presentation - Brand Pioneers April 9 2013
 
MARKETING EMOCIONAL como estrategia para llegar al corazón de los consumidore...
MARKETING EMOCIONAL como estrategia para llegar al corazón de los consumidore...MARKETING EMOCIONAL como estrategia para llegar al corazón de los consumidore...
MARKETING EMOCIONAL como estrategia para llegar al corazón de los consumidore...
 
The lovebrand Model
The lovebrand ModelThe lovebrand Model
The lovebrand Model
 
LOVEBRANDS: So wandelst du deine Marke in einen Lovebrand am Beispiel "t3n" (...
LOVEBRANDS: So wandelst du deine Marke in einen Lovebrand am Beispiel "t3n" (...LOVEBRANDS: So wandelst du deine Marke in einen Lovebrand am Beispiel "t3n" (...
LOVEBRANDS: So wandelst du deine Marke in einen Lovebrand am Beispiel "t3n" (...
 
Marketing emocional
Marketing emocionalMarketing emocional
Marketing emocional
 
Amar la marca Aneiap
Amar la marca AneiapAmar la marca Aneiap
Amar la marca Aneiap
 

Ähnlich wie Lovemarks Effect

GFBM 2014 Finalist Presentation Kitchen Surfing
GFBM 2014 Finalist Presentation Kitchen SurfingGFBM 2014 Finalist Presentation Kitchen Surfing
GFBM 2014 Finalist Presentation Kitchen Surfing
Devin Desir
 
Rose orange the project
Rose orange the projectRose orange the project
Rose orange the project
Roanne Dods
 
Talking Travel: The Magazine Vol 1
Talking Travel:  The Magazine Vol 1Talking Travel:  The Magazine Vol 1
Talking Travel: The Magazine Vol 1
Steve Gillick
 

Ähnlich wie Lovemarks Effect (20)

IE Application: Express Yourself - Sofia Merizalde
IE Application: Express Yourself - Sofia MerizaldeIE Application: Express Yourself - Sofia Merizalde
IE Application: Express Yourself - Sofia Merizalde
 
Embark Brochure
Embark BrochureEmbark Brochure
Embark Brochure
 
Philanthropic Travel Worldwide
Philanthropic Travel WorldwidePhilanthropic Travel Worldwide
Philanthropic Travel Worldwide
 
Thriving Through Uncertainty - the role of indigenous community in building a...
Thriving Through Uncertainty - the role of indigenous community in building a...Thriving Through Uncertainty - the role of indigenous community in building a...
Thriving Through Uncertainty - the role of indigenous community in building a...
 
GFBM 2014 Finalist Presentation Kitchen Surfing
GFBM 2014 Finalist Presentation Kitchen SurfingGFBM 2014 Finalist Presentation Kitchen Surfing
GFBM 2014 Finalist Presentation Kitchen Surfing
 
Iowa's Creative Corridor: An alternative approach to regional branding.
Iowa's Creative Corridor: An alternative approach to regional branding.Iowa's Creative Corridor: An alternative approach to regional branding.
Iowa's Creative Corridor: An alternative approach to regional branding.
 
Camp Oskiniko Reunion Slide Show August 1, 2008
Camp Oskiniko Reunion Slide Show August 1, 2008Camp Oskiniko Reunion Slide Show August 1, 2008
Camp Oskiniko Reunion Slide Show August 1, 2008
 
How To Write A Peer Review - Submit Your Review Witho
How To Write A Peer Review - Submit Your Review WithoHow To Write A Peer Review - Submit Your Review Witho
How To Write A Peer Review - Submit Your Review Witho
 
Publicis Nestle Presentation
Publicis Nestle Presentation Publicis Nestle Presentation
Publicis Nestle Presentation
 
Tempo June-2016
Tempo June-2016Tempo June-2016
Tempo June-2016
 
GiveForward culture deck
GiveForward culture deckGiveForward culture deck
GiveForward culture deck
 
Rose orange the project
Rose orange the projectRose orange the project
Rose orange the project
 
sachi& sachi
sachi& sachisachi& sachi
sachi& sachi
 
The Power of Storytelling
The Power of StorytellingThe Power of Storytelling
The Power of Storytelling
 
GFBM 2014 - Kitchen Surfing (Team "F" bomb) deck
GFBM 2014 - Kitchen Surfing (Team "F" bomb) deck GFBM 2014 - Kitchen Surfing (Team "F" bomb) deck
GFBM 2014 - Kitchen Surfing (Team "F" bomb) deck
 
Scentsy Fall/Winter 2016 Catalog
Scentsy Fall/Winter 2016 CatalogScentsy Fall/Winter 2016 Catalog
Scentsy Fall/Winter 2016 Catalog
 
Fw16 r1 catalog_us-en_4_we_bv2
Fw16 r1 catalog_us-en_4_we_bv2Fw16 r1 catalog_us-en_4_we_bv2
Fw16 r1 catalog_us-en_4_we_bv2
 
Talking Travel: The Magazine Vol 1
Talking Travel:  The Magazine Vol 1Talking Travel:  The Magazine Vol 1
Talking Travel: The Magazine Vol 1
 
Michele is fierce2
Michele is fierce2Michele is fierce2
Michele is fierce2
 
WTF is the Future of Native - WTF Native NYC, 11/3/15
WTF is the Future of Native - WTF Native NYC, 11/3/15WTF is the Future of Native - WTF Native NYC, 11/3/15
WTF is the Future of Native - WTF Native NYC, 11/3/15
 

Mehr von Sangmin Lim

Samsung Sense Analysis
Samsung Sense AnalysisSamsung Sense Analysis
Samsung Sense Analysis
Sangmin Lim
 
Apple Apps analysis
Apple Apps analysisApple Apps analysis
Apple Apps analysis
Sangmin Lim
 
Design Research Method
Design Research MethodDesign Research Method
Design Research Method
Sangmin Lim
 
Connectivity is productivity
Connectivity is productivityConnectivity is productivity
Connectivity is productivity
Sangmin Lim
 

Mehr von Sangmin Lim (6)

Samsung Sense Analysis
Samsung Sense AnalysisSamsung Sense Analysis
Samsung Sense Analysis
 
Apple Apps analysis
Apple Apps analysisApple Apps analysis
Apple Apps analysis
 
Design Research Method
Design Research MethodDesign Research Method
Design Research Method
 
Drm Midterm
Drm MidtermDrm Midterm
Drm Midterm
 
Amoje Sangmin
Amoje SangminAmoje Sangmin
Amoje Sangmin
 
Connectivity is productivity
Connectivity is productivityConnectivity is productivity
Connectivity is productivity
 

Kürzlich hochgeladen

Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
amitlee9823
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
amitlee9823
 
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service NoidaCall Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
dlhescort
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
amitlee9823
 
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
lizamodels9
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
amitlee9823
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
Abortion pills in Kuwait Cytotec pills in Kuwait
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
lizamodels9
 

Kürzlich hochgeladen (20)

Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
 
Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...
Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...
Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...
 
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service NoidaCall Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
 
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service AvailableCall Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
 
Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
 
Uneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration PresentationUneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration Presentation
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
 
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
 
Falcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to ProsperityFalcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to Prosperity
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
 
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLBAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
 

Lovemarks Effect

  • 1. the lovemarks effect WINNING IN THE CONSUMER REVOLUTION by Kevin Roberts designplanner.wordpress.com SANGMIN LIM
  • 2. What is Lovemark? High Love, High Respect
  • 4. “People love the spark of curiosity, the thrill of the unknown.” Great stories Past, present, and future Taps into dreams Myths and icons Inspiration Disney World – “the greatest place on earth” Mystery
  • 5. “Senses speak to the mind in the language of emotions” Sound Sight Taste Touch Scent Sensuality
  • 6. “Intimacy invokes empathy, commitment, and passion.” Commitment Empathy Passion Intimacy
  • 8. “I have travelled the world, lived in Europe, have lived in Pakistan, as well as travelled extensivelyin India and other parts and it makes me happy to know that Aveda cares about our earth” <source:lovemarks.com> Aveda
  • 9. “It makes driving a joy. It makes me smile when I spot it in the parking lot. It has toggle switches. It makes me feel it was designed with me and only me in mind” <source:lovemarks.com> MINI
  • 11. Mandarina Duck “Our products respect the people who buy them In the sense that they’re functional and fresh, They are worth the price, and they have a style That isn’t imposing.” –Brand Manager Start with respect
  • 12. Ben & Jerry’s “We don’t need everyone to like us, Just some people to love us-passionately.” –CEO Walt Freese Get close to consumers
  • 13. Find out where you stand
  • 14. Camper “Being from the Mediterranean is the source of our authenticity. The rural atmosphere, history, Culture, and landscape all influence Camper’s Aesthetic and values.” –Founder Lorenzo Fluxa Transform with mystery
  • 15. Aveda “I am not interested in competing I’m interested in making a contribution. If someone else is doing organic, I consider them a colleague” –Horst Rechelbacher Transform with sensuality
  • 16. TIFFANY & Co. “The Tiffany’s customer feels proprietorial And often calls the company ‘my Tiffany’s. To many, it was the Tiffany’s of their parents, grandparents, and great grandparents” –John Loring Transform with intimacy
  • 17. KIEL’S “One of the purposes of our existence is To improve the quality of the community in Some way and to share our passion” –Philip Clough Create a lovemarks community
  • 18. Source: Lovemark Effect by Kevin Roberts, www.lovemark.com www.aveda.com www.camper.com www.mini.com designplanner.wordpress.com