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Digital Strategy for Ikea
Presenter: Xuebin Wu
Background of Ikea
Famous home furnishing retailer, proving home furnishing, kitchens,
appliances, sofas, beds, mattresses.
The unique selling proposition of Ikea is low price, and good quality
and quantitative of products, as a world’s top furniture retailers,
Ikea own 267 stores in 25 countries, the great range of products
provide costumers’ great service
Target audience: young people using the internet to keep abreast of
the newest offers and for online shopping, most of whom are
female users from the USA
Website design improvement
Improve the offical website design, for example: classical
“About Us” is replaced with “This is IKEA” forcing the
visitors to think what to click and losing their attention.
Improve the functionality of mobile variant, the bottomed
navigation menu is substituted with links to App catalogs.
Website design improvement
Expand the key words on the popular search engine, like
Google or Youtube, it’s shouldn’t be only the keywords
combinations beginning with Ikea, such as ‘ikea living’ or
‘ikea USA’, it can be more general combinations such as
‘living rooms’ or ‘furniture design’ etc.
Improve social media use
Facebook: Ikea should put more model house pictures or
videos to attract social media users
Instagram: make a good use of hatch tag, for example,#living
rooms or #kitchen etc
Blog post: efficient method in the inbound marketing, posting
some good blogs on the social media or website can
attract more consumers
Mobile website design improvement
Add more pictures and more model collocation for each
product on the mobile website.
build the best selling products section on its mobile
website.
build the best selling products section on its mobile
website
Inbound marketing build
Blog post: Very efficient to get in touch with potential
audiences, attract new customers. For example: “How to
create an amazing college life.”
Video build: to demonstrate what Ikea can give to
their buyers, the value of buying Ikea products,
and what can attract customers choose Ikea, but
not another brand.
Audience persona
Build audience persona helped to deliver content
that will be most relevant and useful to the target
audience.
E-mail marketing
Provide more information through e-mail, and get
more close relationship with consumers.
first send an email just tell customers how useful and
good your furniture is;after a short period, send
an email about the activities or incoming activities,
and then you could send an e-mail to ask for
purchase
Metrics
Check the numbers, measure the quantity of post reading.
On the social media and blog posts, check quantity of the
‘likes’, comments, and saves
For the website, emphasize on the number of visitors per
day and the average time they spend on the website

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Digital strategy for ikea

  • 1. Digital Strategy for Ikea Presenter: Xuebin Wu
  • 2. Background of Ikea Famous home furnishing retailer, proving home furnishing, kitchens, appliances, sofas, beds, mattresses. The unique selling proposition of Ikea is low price, and good quality and quantitative of products, as a world’s top furniture retailers, Ikea own 267 stores in 25 countries, the great range of products provide costumers’ great service Target audience: young people using the internet to keep abreast of the newest offers and for online shopping, most of whom are female users from the USA
  • 3. Website design improvement Improve the offical website design, for example: classical “About Us” is replaced with “This is IKEA” forcing the visitors to think what to click and losing their attention. Improve the functionality of mobile variant, the bottomed navigation menu is substituted with links to App catalogs.
  • 4. Website design improvement Expand the key words on the popular search engine, like Google or Youtube, it’s shouldn’t be only the keywords combinations beginning with Ikea, such as ‘ikea living’ or ‘ikea USA’, it can be more general combinations such as ‘living rooms’ or ‘furniture design’ etc.
  • 5. Improve social media use Facebook: Ikea should put more model house pictures or videos to attract social media users Instagram: make a good use of hatch tag, for example,#living rooms or #kitchen etc Blog post: efficient method in the inbound marketing, posting some good blogs on the social media or website can attract more consumers
  • 6. Mobile website design improvement Add more pictures and more model collocation for each product on the mobile website. build the best selling products section on its mobile website. build the best selling products section on its mobile website
  • 7. Inbound marketing build Blog post: Very efficient to get in touch with potential audiences, attract new customers. For example: “How to create an amazing college life.” Video build: to demonstrate what Ikea can give to their buyers, the value of buying Ikea products, and what can attract customers choose Ikea, but not another brand.
  • 8. Audience persona Build audience persona helped to deliver content that will be most relevant and useful to the target audience.
  • 9. E-mail marketing Provide more information through e-mail, and get more close relationship with consumers. first send an email just tell customers how useful and good your furniture is;after a short period, send an email about the activities or incoming activities, and then you could send an e-mail to ask for purchase
  • 10. Metrics Check the numbers, measure the quantity of post reading. On the social media and blog posts, check quantity of the ‘likes’, comments, and saves For the website, emphasize on the number of visitors per day and the average time they spend on the website