How does Concur, SAP's cloud solution for Travel and Expense, compare to the traditional SAP on-premise Travelmanagement? Comparing Apples with Pears giving current SAP customers an indication of the change to be expected in a Concur transformation project

1. www.iprocon.com1 www.iprocon.comiProCon: Better HR1
SAP on-premise Travel Management and
Concur Travel & Expense:
an attempt to compare apples with pears
iProConference 2015
Sven Ringling

2. www.iprocon.com2 iProCon: Better HR
Agenda
• Introducing Both Tools
• Comparison Overview
• So What?
• How we do Expenses at iProCon UK
• Dipping Into Some Differences
• Wrap-up

3. www.iprocon.com3 iProCon: Better HR
The Contenders
Concur
• Service
• In the cloud and on device
• Specialised T&E solution (+
invoice)
• Corporate and SME (and
consumer)
• Subscription fee based on
claims
• American
SAP
• Solution
• On premise and a wee bit on
device
• T&E part of a finance product,
which is part of an ERP system
• Corporate and medium
businesses
• Licence plus maintenance fee
based on users
• German with some American
touch

4. www.iprocon.com4 iProCon: Better HR
Agenda
• Introducing Both Tools
• Comparison Overview
• So What?
• How we do Expenses at iProCon UK
• Dipping Into Some Differences
• Wrap-up

5. www.iprocon.com5 iProCon: Better HR
Comparison overview
SAP on-premise Concur T&E
Pre-trip - +
In trip Not supported +
Post trip + +
Non-trip expenses - +
Integration into SAP HR and FICO + -
Vendor integration - +
Value adding services - +
User experience - +
Localisation: HR / personal tax + -
Localisation: financials / VAT - +
Extreme customisation + -
Ease of deployment - +
Organisational and cultural alignment + -

6. www.iprocon.com6 iProCon: Better HR
Agenda
• Introducing Both Tools
• Comparison Overview
• So What?
• How we do Expenses at iProCon UK
• Dipping Into Some Differences
• Wrap-up

7. www.iprocon.com7 iProCon: Better HR
What Should we do?
New T&E solution required
• Default choice: Concur
• On-prem only, if strong arguments based on legal or
biz requirements and postponement not possible
SAP on-prem is in place
• Default choice: wait and watch integration
• Switch to Concur, if large investment in on-prem
solution required

8. www.iprocon.com8 iProCon: Better HR
Agenda
• Introducing Both Tools
• Comparison Overview
• So What?
• How we do Expenses at iProCon UK
• Dipping Into Some Differences
• Wrap-up

9. www.iprocon.com9 iProCon: Better HR

10. www.iprocon.com10 iProCon: Better HR
Agenda
• Introducing Both Tools
• Comparison Overview
• So What?
• How we do Expenses at iProCon UK
• Dipping Into Some Differences
• Wrap-up

11. www.iprocon.com11 iProCon: Better HR
Comparison overview
SAP on-premise Concur T&E
Pre-trip - +
In trip Not supported +
Post trip + +
Non-trip expenses - +
Integration into SAP HR and FICO + -
Vendor integration - +
Value adding services - +
User experience - +
Localisation: HR / personal tax + -
Localisation: financials / VAT - +
Extreme customisation + -
Ease of deployment - +
Organisational and cultural alignment + -

12. www.iprocon.com12 iProCon: Better HR
The 3 process phases
• Pre-trip:
– Concur is miles ahead in vendor integration
• In-trip:
– Tripit App does help your travellers “on the road”
• Post-trip:
– Both solutions cover the process well
– Concur: central object = “Claim”  per-diem issue
– On-prem: central object = “Trip”

13. www.iprocon.com13 iProCon: Better HR
Localisation
• SAP on-prem:
– Strong in payroll integration
– Expense legislation
like German Public Sector
• Concur
– Very good out-of-the box support for local VAT
peculiarities, e.g. in the UK:
• Asks whether meal is take away or not
• Asks whether parking is on or off street
• Guides you through receipt allocation for mileage VAT-
reclaim

14. www.iprocon.com14 iProCon: Better HR
The Organisation
Concur
• Comes across as very American –
very salesy, possibly “loud” for
European standards
• Mixed messages about role of
agencies
• Still struggling with Service Partner
concept
• Very protective of core solution
• Very good with solution partners
SAP on-prem
• Some customers complain about
elements of Americanisation
• Understand typical corporate ERP
customers and their desire to be in
control
• Very open about the core solution
• Not many solution partners

15. www.iprocon.com15 iProCon: Better HR
Agenda
• Introducing Both Tools
• Comparison Overview
• So What?
• How we do Expenses at iProCon UK
• Dipping Into Some Differences
• Wrap-up

16. www.iprocon.com16 iProCon: Better HR
Key Points to Take Home
• Concur is fully playing to the strengths of cloud architecture in
– vendor integration
– additional services
– Mobile apps
• For very bespoke requirements in Workflow, per diem calculations or
posting you need to check carefully, whether Concur can do it
• You can probably deploy Concur twice as fast as on-prem
• Concur-SAP integration exists, but needs to (and will) improve
• Concur as an organisation is still coming to grips with the typical SAP
customer and the SAP universe
• Concur is almost certainly the best long-term option and probably a good
starting point for the cloud

17. www.iprocon.com17 iProCon: Better HR
Questions?