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EVALUATING
70:20:10 LEARNING PROGRAMS
Cheryle Walker
Learning Consultant
Certified Online Learning Facilitator
M: +61 418 134 126
E: cheryle@sproutlabs.com.au
T: @chezzaw
Your facilitators …
Your facilitators …
Robin Petterd
Learning Consultant
M: +61 419 101 928
E: robin@sproutlabs.com.au
T: @sproutlabs_au
We will discuss …
• How the 70:20:10 model impacts the evaluation of
learning programs
• The Success Case Method (Brinkerhoff 2003)
• Using success factors to help design a holistic learning
program
WHY do we evaluate
learning programs?
The organisation’s
strategic intent for
learning programs
Continuous
improvement
Kirkpatrick, May 2014
It’s not a straight line of
course = outcome
Image CC – by Brett Cronin
This problem is not new
Marketing has the same problem
Vague statements like
promote the brand of an organisation
Image CC – by Michael Coghlan
It’s not about the inputs
Image CC – Antony Mayfield
We measure the
wrong things
Image CC – by Glug Events
It’s about the outputs
Measure before
Measure after
www.kirkpatrickpartners.com
www.kirkpatrickpartners.com
Shared language
1 Reaction
2 Learning
3 Behaviour
4 Results
1 Reaction
2 Learning
3 Behaviour
4 Results
1 Reaction
2 Learning
3 Behaviour
4 Results
10
1 Reaction
2 Learning
3 Behaviour
4 Results
10
20
1 Reaction
2 Learning
3 Behaviour
4 Results
10
20
70
1 Reaction
2 Learning
3 Behaviour
4 Results
10
20
70
1 Reaction
2 Learning
3 Behaviour
4 Results
10
20
70
Success case method
Success case method
www.brinkerhoffevaluationinstitute.com
1
What should
be the
impact
2
Survey to
find high
performers
and low
performers
3
Interviews
4
Analyse
5
Tell the story
Success case method
www.brinkerhoffevaluationinstitute.com
“Combines the ancient craft of
storytelling with more current
evaluation approaches of naturalistic
inquiry and case study”
Project
Small amount of
funding and
time
Manager
support for the
project
Community of
Practice
Mentoring
Next webinar:
Project managing 70:20:10 blended learning programs
Robin Petterd and Cheryle Walker
• The unique challenges faced by
70:20:10 blended learning projects
• Common risks and stages in blended
learning projects
• The use of agile project methods in
learning projects
Date: Thursday 1 October 2015
Time: 12.30pm – 1.30pm AEST
(Melbourne time)
Thank you for your participation!
Robin Petterd
Learning Consultant
M: +61 419 101 928
E: robin@sproutlabs.com.au
T: @sproutlabs_au

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