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Internet Based Business
Case Study: Gengo Company
By:
Heng Sothav, Sovanna Suos, Nivatana phea, Keok Sovannarong
1. Introduction to Gengo : About, History &
Background
2. Business Model: Value Preposition, How it work,
Target Customer & Revenue Stream
3. Competitors
4. Strength & Weakness Analysis
Content:
Introduction
• Gengo is a Japanese word and translated as
“ language”
• Founded in 2008 by Matthew Romaine and Robert
Laing
• Originally known as myGengo before they re-branded
in 2012
History:
• The company's initial $750,000 seed
investment round concluded in September 2010 by
Automico, Intel capital, Iris Capital, NTT Docomo,
Inforcomm, 500 startups, Point 9 capital, and Kapor
Capital.
History (cont.):
• Offices in Tokyo along with San Mateo, California
• Work in 36 different languages
• Charge: $0.60/word
• Content to be translated via their website or API
Background:
• Target four specific markets namely, enterprise,
ecommerce, travel and everyone
• Company's translation methods: one part technology
and one part human work
Background (cont.):
Management:
Business Model
“Gengo provides fast, affordable and quality
translations by native speakers located worldwide”
Value Preposition:
4 Markets:
1. Enterprise
2. Ecommerce
3. Travel
• Travel Listing
• User Reviews
• Location Guides
4. Everyone
Target Customers
4 markets:
• Enterprise
• Ecommerce
• Travel
• Travel Listing, User reviews, Location guides
• Everyone.
Target Customers:
• target four specific markets namely, enterprise,
Ecommerce, travel and everyone
• company's translation methods: one part technology
and one part human work
Revenue Stream (cont.):
Revenue Stream (cont.):
Customer
Purchase Price
Translator Rate
Cost
Standard $0.06/word $0.03/word
Pro $0.12/word $0.08/word
Competitors
Two types of competitors:
• Free online translation
• Online translation (fee charged)
• Free online translation:
• Limited words (most of free online translation)
• Limited languages
• Not accurate
• Online translation with fee
• Available in several languages
• More accurate
Competitors:
Free Online Translation
1. Google Translate- Available in 103 languages
2. Dictionary.com- 300 words limited & Available in 42
Languages
3. Worldlingo- 500 words limited & Available in 15
languages
Competitors (cont.):
Paid Online Translation
1. Translation Cloud (US)
• Document, Mobile App, Manual, Certified
• 20,000 professional translators
2. Text Master
• Translation over 40 languages
• Services: Translation, Copywriting, Proofreading
3. OneHour Translation
• Classic Translation (Over 3000 Language pairs)
• Exclusive Translation
Competitors (cont.):
Local Competitors (Cambodia)
1. Pyramid: Translating, Interpreting & Transcription…
2. Bridge International Translation: Document
translation, Interpreting & Proofreading…
3. TS Translation Services: Translating, Interpreting &
Subtitling…
Competitors (cont.):
Strength & weakness Analysis
• Custom Online Tool for translator
• Fast Service
• Trusted by many international Enterprise
• Translator must pass a strict two-phase testing
process to provide quality assurance
Strengths:
• Gengo custom translator online tool which also
connect translator and customers
Strengths (cont.):
• Trusted by many international Enterprise
Background (cont.):
• Many Customers do not have access to online
payment
• Expansion of languages
• No Khmer language
Challenges:
Thank You

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Case Study on Gengo business Model

  • 1. Internet Based Business Case Study: Gengo Company By: Heng Sothav, Sovanna Suos, Nivatana phea, Keok Sovannarong
  • 2. 1. Introduction to Gengo : About, History & Background 2. Business Model: Value Preposition, How it work, Target Customer & Revenue Stream 3. Competitors 4. Strength & Weakness Analysis Content:
  • 4.
  • 5. • Gengo is a Japanese word and translated as “ language” • Founded in 2008 by Matthew Romaine and Robert Laing • Originally known as myGengo before they re-branded in 2012 History:
  • 6. • The company's initial $750,000 seed investment round concluded in September 2010 by Automico, Intel capital, Iris Capital, NTT Docomo, Inforcomm, 500 startups, Point 9 capital, and Kapor Capital. History (cont.):
  • 7. • Offices in Tokyo along with San Mateo, California • Work in 36 different languages • Charge: $0.60/word • Content to be translated via their website or API Background:
  • 8. • Target four specific markets namely, enterprise, ecommerce, travel and everyone • Company's translation methods: one part technology and one part human work Background (cont.):
  • 11. “Gengo provides fast, affordable and quality translations by native speakers located worldwide” Value Preposition:
  • 12. 4 Markets: 1. Enterprise 2. Ecommerce 3. Travel • Travel Listing • User Reviews • Location Guides 4. Everyone Target Customers
  • 13. 4 markets: • Enterprise • Ecommerce • Travel • Travel Listing, User reviews, Location guides • Everyone. Target Customers:
  • 14. • target four specific markets namely, enterprise, Ecommerce, travel and everyone • company's translation methods: one part technology and one part human work Revenue Stream (cont.):
  • 15. Revenue Stream (cont.): Customer Purchase Price Translator Rate Cost Standard $0.06/word $0.03/word Pro $0.12/word $0.08/word
  • 17. Two types of competitors: • Free online translation • Online translation (fee charged) • Free online translation: • Limited words (most of free online translation) • Limited languages • Not accurate • Online translation with fee • Available in several languages • More accurate Competitors:
  • 18. Free Online Translation 1. Google Translate- Available in 103 languages 2. Dictionary.com- 300 words limited & Available in 42 Languages 3. Worldlingo- 500 words limited & Available in 15 languages Competitors (cont.):
  • 19. Paid Online Translation 1. Translation Cloud (US) • Document, Mobile App, Manual, Certified • 20,000 professional translators 2. Text Master • Translation over 40 languages • Services: Translation, Copywriting, Proofreading 3. OneHour Translation • Classic Translation (Over 3000 Language pairs) • Exclusive Translation Competitors (cont.):
  • 20. Local Competitors (Cambodia) 1. Pyramid: Translating, Interpreting & Transcription… 2. Bridge International Translation: Document translation, Interpreting & Proofreading… 3. TS Translation Services: Translating, Interpreting & Subtitling… Competitors (cont.):
  • 22. • Custom Online Tool for translator • Fast Service • Trusted by many international Enterprise • Translator must pass a strict two-phase testing process to provide quality assurance Strengths:
  • 23. • Gengo custom translator online tool which also connect translator and customers Strengths (cont.):
  • 24. • Trusted by many international Enterprise Background (cont.):
  • 25. • Many Customers do not have access to online payment • Expansion of languages • No Khmer language Challenges:

Hinweis der Redaktion

  1. Gengo partners with a range of travel companies, service providers and online businesses in this sector providing translation services that enable these groups to convey their message in any language. This service is focused on the following areas: - Travel listings Based around the fact that we all like to make bookings in our native tongue, Gengo partners up with bookings companies (online or physical) to ensure that the reservation process functions smoothly in the desired languages. - User reviews These are very important these days as we all depend on reviews as part of our decision making processes, especially when traveling. Gengo works with review sites like TripAdvisor to ensure that reviews are readable in all languages. - Location guides When you're on holiday it's nice to have good guidance. In this case a Spanish hotel chain can have their guest activity guides updated to a range of languages without worrying about any 'Spanglish' errors popping up.