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PR for Startups
   Robyn Hannah
     Socializer
   @robynhannah




     CONFIDENTIAL   1
Agenda
• Branding Stuff
• Media Stuff
• Ideas and Stuff




                    2
Branding and Messaging




         CONFIDENTIAL    3
Branding and Messaging

  “The average American is exposed to about
       3000 advertising messages a day.”
  -Practical Advice from the Union of Concerned Scientists by Michael Brower, PhD, and Warren Leon, PhD




How are you going to cut through the noise?
                                                                                                          4
Mission Vision Values
• Mission: Why does this company exist? “With this
  product, users will… “ “We enable companies to…”

• Vision: Crazy lofty, world-changing aspirations “I have
  a dream that one day…” (We usually keep this
  internal)

• Values: How you make choices and decisions? What
  is your core competency? “This is a product company,
  not a services business, so we can’t spend time
  building out pricing for client strategy sessions.”


                                                         5
Be an expert on you
• Know your story and how to present it.
• Know your direction- even if it’s changing rapidly.
• Have a clear vision and be able to present it well. (Get
  your cocktail party pitch straight)
• Be consistent across all touch points of
  communication. And hammer it in!
• Know your space.
   •   Understand the landscape around you. Where do you fit
       in? Who are you chasing? Why are you going to beat
       them? What’s the market need?
• Know your audience, where are they? What are they
  reading? Who are their influencers and how can you
  get to them?

                                                               6
Define yourself




                  7
Media Stuff




   CONFIDENTIAL   8
When it comes to media…

• Do your homework (ie STALK THEM)
• Abuse your networks for introductions
• Be normal and humble. (No Ron Burgundys!)




                                              9
When you’re sending a pitch…

•   Keep it simple
    •   You are not as cleaver as you think. Avoid Douche Bag status.
•   Drop the buzz words
    •   Your “Disruptive, intuitive, game-changing, world’s first
        solution from innovative proven performers” is going to sound
        like hype.
•   Give them something good
    •   Can this be an exclusive? Can you offer a free trial to users?
•   If you’re sending out information on embargo- write it at
    the top.
•   Read this and be terrified: http://proprtips.com/




                                                                         10
Media stuff
• Take advantage
   •   There are eleventy billion bloggers. Go make friends.
• New stories are the best stories
   •   You’ve launched, funding, milestones (100m registered
       users, rad new product, amazing new hire, etc.)
• Thought leadership counts, too.
• Use Social Channels.

Consider: What are your goals, who you want to read
  about you? Identify the pubs you need to be in by their
  audience


                                                               11
Shut up

• Don’t talk before you’re ready, don’t create
  buzz too soon.
• You only lose followers when you’re talking.
• Don’t be a spammer.
• We’re excited for you, too. But don’t sound
  like an Amway rep.




                                                 12
A Few Ideas




   CONFIDENTIAL   13
A Few Ideas
• Go-Halvsies
  • Find partners with a larger network of a similar
    audience and work together.
  • Trade email marketing opportunities or blog
    posts. Ask partners to tweet about you. And
    return the favor. Get blog contributors.
• Use your product to drive awareness.
  • Find a hook- At YSI, every one who got a file,
    learned they could send a file. At PunchTab, we
    have a product bloggers can use. Hotmail had a
    footer on EVERY email.


                                                       14
A Few Ideas
• GET SOCIAL
   •   Pinterest, Twitter, Instagram, FB, Linkedin, Tumblr,
       Foursquare, YouTube… (BE CONSISTENT)
   •   Engage! Respond, ask questions, answer questions,
       retweet, comment… Pay attention. (BE CONSISTENT)
• Have a POV
   •   Offer original content AND curate content
   •   Newsjacking (You’re not above it)
   •   Know the trends and have some thoughts
• Don’t be the Cobbler’s kids!
   •   If a journalist goes to your site, is your best foot forward?


                                                                   15

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S4S - Intro to PR

  • 1. PR for Startups Robyn Hannah Socializer @robynhannah CONFIDENTIAL 1
  • 2. Agenda • Branding Stuff • Media Stuff • Ideas and Stuff 2
  • 3. Branding and Messaging CONFIDENTIAL 3
  • 4. Branding and Messaging “The average American is exposed to about 3000 advertising messages a day.” -Practical Advice from the Union of Concerned Scientists by Michael Brower, PhD, and Warren Leon, PhD How are you going to cut through the noise? 4
  • 5. Mission Vision Values • Mission: Why does this company exist? “With this product, users will… “ “We enable companies to…” • Vision: Crazy lofty, world-changing aspirations “I have a dream that one day…” (We usually keep this internal) • Values: How you make choices and decisions? What is your core competency? “This is a product company, not a services business, so we can’t spend time building out pricing for client strategy sessions.” 5
  • 6. Be an expert on you • Know your story and how to present it. • Know your direction- even if it’s changing rapidly. • Have a clear vision and be able to present it well. (Get your cocktail party pitch straight) • Be consistent across all touch points of communication. And hammer it in! • Know your space. • Understand the landscape around you. Where do you fit in? Who are you chasing? Why are you going to beat them? What’s the market need? • Know your audience, where are they? What are they reading? Who are their influencers and how can you get to them? 6
  • 8. Media Stuff CONFIDENTIAL 8
  • 9. When it comes to media… • Do your homework (ie STALK THEM) • Abuse your networks for introductions • Be normal and humble. (No Ron Burgundys!) 9
  • 10. When you’re sending a pitch… • Keep it simple • You are not as cleaver as you think. Avoid Douche Bag status. • Drop the buzz words • Your “Disruptive, intuitive, game-changing, world’s first solution from innovative proven performers” is going to sound like hype. • Give them something good • Can this be an exclusive? Can you offer a free trial to users? • If you’re sending out information on embargo- write it at the top. • Read this and be terrified: http://proprtips.com/ 10
  • 11. Media stuff • Take advantage • There are eleventy billion bloggers. Go make friends. • New stories are the best stories • You’ve launched, funding, milestones (100m registered users, rad new product, amazing new hire, etc.) • Thought leadership counts, too. • Use Social Channels. Consider: What are your goals, who you want to read about you? Identify the pubs you need to be in by their audience 11
  • 12. Shut up • Don’t talk before you’re ready, don’t create buzz too soon. • You only lose followers when you’re talking. • Don’t be a spammer. • We’re excited for you, too. But don’t sound like an Amway rep. 12
  • 13. A Few Ideas CONFIDENTIAL 13
  • 14. A Few Ideas • Go-Halvsies • Find partners with a larger network of a similar audience and work together. • Trade email marketing opportunities or blog posts. Ask partners to tweet about you. And return the favor. Get blog contributors. • Use your product to drive awareness. • Find a hook- At YSI, every one who got a file, learned they could send a file. At PunchTab, we have a product bloggers can use. Hotmail had a footer on EVERY email. 14
  • 15. A Few Ideas • GET SOCIAL • Pinterest, Twitter, Instagram, FB, Linkedin, Tumblr, Foursquare, YouTube… (BE CONSISTENT) • Engage! Respond, ask questions, answer questions, retweet, comment… Pay attention. (BE CONSISTENT) • Have a POV • Offer original content AND curate content • Newsjacking (You’re not above it) • Know the trends and have some thoughts • Don’t be the Cobbler’s kids! • If a journalist goes to your site, is your best foot forward? 15