Gateway TechnoLabs Corporate Presentation

Corporate Presentation

1 G a t e w a yForT e c h nonlyL a b s P v t . L t d .
internal use o Gateway Technolabs

Gateway Fact File
Business Aligned IT Framework SE 2A rated by Dun & Bradstreet – Highest on Financial
Stability and High on Performance
ISO 9001 : 2008, ISO 2005 : 27001
Certified Company Ranked 29th amongst top 50 Most Competent
Partners of Microsoft Worldwide.
Large pool of 1400 + qualified
professionals in diverse People
technology & domain Process
Quality

Delivery
Excellence Overall 800+ projects

5 development Centers
Visibility
80%+ Repeat Business
Customers in 30+
countries
Local Presence in 14 countries

15+ yrs of experience


Accreditations, Partnerships and Memberships

GESIA Award 2008 – CorpExcel GESIA Award
Best Software Company Excellence 2011 - CSR
Awards IT & ITES - 2010

By Nov 2012… SE 2A Rating
Financial Stability & High
Performance


Global Presence

Finland
Sweden
Iceland
Norway The Netherlands
Denmark
Toronto Romania
Germany
New York
Japan
Texas China

India

Australia
South Africa Middle East 5% Other 2%
Japan & APAC 5%

Germany 8%

Nordic 12%
USA & Canada 38%
Head Office and Offshore Development Center
Development Center
Client Servicing / Sales Offices
For internal use only Benelux 30% Gateway TechnoLabs
Partners
Geographical Distribution of Business


• Global Sourcing
• Software Product Engineering Our Business
• Service Portfolio
• Industry Practices
• Technology Portfolio


Global Sourcing
Gateway is a perfect mid-sized partner for mid-sized customers located in multiple or single geography
looking for a vendor for provision of end to end IT services across multiple technologies, multiple
geographies, multiple platforms, multiple cultures and multiple languages in very FLEXIBLE engagement
models

G AT E W A Y
CUSTOMER BENEFITS
Center of Excellence
• Lowered Total Cost of
Global Delivery Models Ownership (TCO)
Single • Single Vendor • Processes
• Market Penetration • Near shore or Local
location • Quality
Presence • Localization • Tools
Service delivery
• 24X7 Global support • Knowledge Management • Risk Mitigation
• Global Expansion • Program Management • Technologically advanced
Multiple • Increased Efficiency
Location • Risk Mitigation service delivery
• Specialized Service
Presence • Better Control over
Delivery Flexible Sourcing Strategy processes
Mid-Tier Customer looking for a
Mid-Tier IT Vendor providing end Flexible Project Governance
to end services and Management Model
Service Level Management

Partner for the complete IT
Lifecycle


Software Product Engineering
End-to-End Product Development and Product Life Cycle Management

Extended Product Services

Product Release Management
Strategic Planning
Configuration
Management
Design & Development Services
Sustenance
Application
Integration Architecture, Design, Conceptualization
Training & Prototype &
Documentation Development
Porting and R&D
Maintenance & Extensibility
Support
Quality Assurance &
Incidents & Patch Reliability Proof of Concept
Global End Management
Customer
Support

24 x 7 SLA Driven Support Matured Processes Domain Specialist


• IT Services
• Mobile Application Development
• Independent Testing Service Portfolio
• Managed Services
• RIA
• Multimedia
• Web Promotion

Service Portfolio

IT Services

Mobile Application
Development

Integrated Service Delivery across Service Lines & Technology
Independent Testing
Performance
Application Application Application
Optimization /
Development Migration Maintenance
Managed Services Tuning

Internet & Emerging
Cloud Computing SaaS Enablement
Technologies
RIA
SOA / Web Services
BI / Analytics Data Warehousing
Implementation

Multimedia Tools
Processes Knowledge Base
(Automation & Reporting)
Tools
Matured Processes Knowledge Base
(Automation & Reporting)
Platform for Non Linear Services Growth
Web Promotion Integrated Service Delivery - For Seamless IT Lifecycle Services


Service Portfolio

IT Services Enterprise Mobility Solution Mobile Application Development

Mobile Mobile Game Development Porting & Migration
Application
Development Cross Platform Development Mobile SDK / Framework , Widget
Development

Independent Testing Independent Testing

iPhone iPad Android Blackberry Window Symbian
Managed Services s

RIA
Solution Competency

• Mobile Game Development • GPS Tracking & Dispatching
Multimedia • Mobile Catalogs and m-Commerce • Store Operations
• Search Service Applications • Content Delivery & Publishing
• Mobile Coupons & Discounts • Mobile Web Development
• Mobile Workforce & Field Workers • Supply Chain Solutions
Web Promotion • Remote Employees Collaboration • Sales Force Automation


Service Portfolio

IT Services
Core Services Value-Added Services

Mobile Application • Test Consultancy
Development • Managed Test Center
• Mobile Testing • Platform Testing
• Game Testing • Process Implementation
Game Development
Independent Testing
Services • Security Testing • Test Lab Setup
• Automated Testing
• Training Workshops
• Performance Testing
Managed Services • Compatibility Testing

Automation Performance Code Review Defect Mgmt
RIA • Win Runner • Load Runner • Purity • Test Director
• QTP • Application • FxCop • Quality Center
• Test Complete Center Test • CodeSmith • Clear Quest
• QF-Test • OpenSTA Code • PVCS Tracker
Multimedia • Nunit • WebLoad Generator • Mantis BT
• JUnit • Valgrind • BugZilla
• JProfiler • JIRA

Web Promotion


Service Portfolio

IT Services

Mobile Application
Development

Server Network Security Desktop
Independent Testing Management Management Management Management
MS,Linux, DNS/DHCP, Routers, Switches, VoI Firewalls, Intrusion Desktops, Laptops, File
Virtualization, Databas P devices, Network Protection Systems, s & Print Servers
e Support Links VPSs, PKI, AAA tools
Enterprise Mobility
Managed Services
Services
Well-defined Processes along with SLA driven Engagement

RIA
Implementati Problem Asset Process Proactive
on/ Migration Change & Management, Availability Consulting, A Monitoring &
Support Configuration Patch Management udits & Incident
Management Management Reviews Management

Multimedia
Follow the Sun Model Certified Professionals Flexible Engagement Models

Web Promotion


Service Portfolio

Interactive Games
IT Services B2B/B2C/C2C Portal

Mobile Application
Development

Independent Testing

Managed Services
Mobile
Applications
Print, Publishing &
RIA
Multimedia Services
Specialized Services

Multimedia Support & Maintenance Business Consulting

PDLC Management Custom Development
Web Promotion
UI Enhancement Verification & Validation


Service Portfolio

IT Services

Mobile Application
Development

ONLINE MEDIA GRAPHIC MEDIA PRINT MEDIA ANIMATION
Independent Testing
• GUI Designing • Logo Designing • Adverts MEDIA
• Adverts
• Application Design • Corporate Identity • Book & Magazines
• Year Book / Annual • Book & Magazines
• Flash Websites • Brochure Design
Managed Services Report • Year Book / Annual
• iPhone & iPad • Leaflet Design Report
• Product Packaging
Application & Web • Product Packaging
• PPT Presentation
Designing
• Icons & Illustrations
• Web Banners
RIA • Image Clipping INTERACTIVE MEDIA
• Web Campaigns
• Stall Designing • Gaming
• GIF Banners • 2D – 3D Still
• E-Learning
• Emailer Designing Graphics
Independent Testing • E-Catalogues
Multimedia
Services

Web Promotion


Service Portfolio

IT Services

Mobile Application
Development

Independent Testing

Managed Services

RIA

Multimedia

Web Promotion
Managed Services


• Health Care
• Game Development
• Print and Publishing Industry Practices
• Automotive
• Banking & Finance
• Manufacturing & Engineering
• Retail & Distribution

Industry Practices
Health Care | Game Development | Print and Publishing | Automotive | Banking & Finance | Manufacturing & Engineering | Retail & Distribution

Provider Segment Payer Segment
• Product Development – EMR, PPMS
• Hospital Information System Development &
Implementation • Effective Claims Management
• ARRA - MUA enablement of the application including • Managed Care Modules
certification
• HIPPA 5010 transition • Business Intelligence Creation and Integration
• ICD 9 to 10 transition services • Technology Migration for their Software system
• Integration (HL7/DICOM/PACS/Other systems)
• Technology Migration • Application management and migration services
• Web and SAAS enablement • Enterprise Infrastructure Management Services
• BI / Dashboard development
• Infrastructure Management Services for SAAS
platforms

Certified Domain Consultant | Flexible engagement & Global Delivery Model | 24 7 Availability | Solution Accelerators
in terms of Framework, Processes

Key Achievements

• Developed software product suite s like EMR, PPMS etc. catering to Provider and Payer segment.
• eHealth service platform to effectively deliver Heath services across 100 locations in 60 towns through registered
17,000 practicing doctors
• Managing Integrated Application Suite (18+ Applications) for a leading healthcare insurance service provider in USA

Industry Practices

iGaming Games & Solutions Platform

Social Games

Programming Online Games
Internet / Web
Digital Content Creation (2D, 3D) Mobile Games
Game Development
Single /Multiplayer Games
3rd Party API Integration
MMORPG Games Mobile
Product QA & Testing
Support Game Portals and Gaming CMS
Pre-production and Production On Demand Content Delivery
Design Interactive TV
3rd Party System Integration

Back 0ffice Solution

Game Engine / Framework dev Personal Computer

Key Achievements

• Gaming Framework for developing games, works across all social community sites
• Developed complex gaming portals clicking millions of dollars on transaction money
• 20+ games and applications for IPTV and OpenTV platforms ported on highest selling set top boxes around the globe
• Preferred technology partner for one of the top 3 online casino houses

Industry Practices

Creative Services Online , Social Media

 Ad Creation  Websites & Portals
 Page Creation/Design  Flash based Games/Videos
 Typesetting/Production  Social Media Solutions
 Image Editing/Processing  Facebook Apps & Games
 Prepress/Lithography  F-Commerce solution
 Animations (2D/3D Models)  Content Monetization

Print Media
&
Publishing

 Workflow Solutions  E-zines, M-zines, E-books
 Business Intelligence  Dynamic Reading Solutions
 Asset Management Solution  Flipbooks/ePubs
 CRM solutions  iPhone/iPad, Mobile Solutions
 IT Infrastructure Mgmt Solution  iPad Reader
 Mobile Games

Software Solutions Cross Media

Key Achievements
• 350 Publications Globally
• 2 million Ads, 3 million pages, 0.5 million images every year
• Innovative suites of product- Yemo, successfully running at 200 publishers and media houses globally
• Most diverse range of offerings catering to entire operations for any printing house or publisher or media company

Industry Practices

• Customer Management
• Contract Management
• Route Assistance System
• Mobile Vehicle tracking
• Service Parts & After Sales Management
• Product Catalogue Management
• MIS & BI Solutions • Product Life Cycle Management (PLCM) ,
• Mobile Solutions • Supply Chain Management (SCM) &
• Procurement and Logistics Dealer Management Systems (DMS)
• Enterprise Mobility and Transformation
Services • E-Commerce, CRM and ERP solutions
• Business Intelligence and Data
• OEMs Warehousing solutions
• Component Suppliers Customers • Rapid Prototyping and Product Testing
• Car Leasing Companies Profile Support
• Automobile Services Providers

Key Achievements

• Implemented 20+ solutions for an independent automotive holding company
• Developed comprehensive Garage Management Solution to process and manage 15000 maintenance requests and
supporting 5000+ concurrent accesses.
• Managing 20+ website brands of one of the biggest automobile giants

Industry Practices

Dedicated Domain and Delivery teams

Loan Wholesale Wealth Cards
Retail Banking Banking Management

Online Banking Consumer Loans Treasury Asset Applications
Management
Branch Banking Mortgages Commercial Investments Transactions
Lending
Teller Service Cash Management Trade Finance Equities / Payment
Derivatives Gateways
Customer Care Liabilities Debt / Forex Customer Care

Compliance & Risk Management

Enterprise Applications Package Implementation Business Process Outsourcing Consulting

Legacy Migration & Maintenance Services Technology Infrastructure Services

Key Achievements

• Industry experience of 10000+ man hours of services provision
• 30+ customers including private banks, large brokerage firms, finance companies and large corporations
• Implemented Real-time Stock Market Data Dissemination system for a leading Stock Trading House in Middle East


Industry Practices

Enterprise Applications Package Implementation Business Process Outsourcing Consulting

Manufacturing Procurement Supply Chain Sales
Operations After - Sales
• Production
Planning • Auctions • Warehouse • Sales Automation • Inventory Planning
• Manufacturing • Vendor Evaluation Management • Sales Forecasting & • Logistics
Execution Systems • Vendor • Inventory Budgeting Management
• Lean Management Management • Pricing & Discounts • Contract
Manufacturing • RFID Solutions • Billings Management
• Quality • Business • Accounts • Dealer
Management Intelligence Receivables Management
• Document • CRM Analytics • Customer Care
Processing & • Channel Service
Management Management
• Order Processing

Legacy Migration & Maintenance Services Technology Infrastructure Services

Key Achievements

• Developed comprehensive multi-lingual Enterprise Portal to publish extensive product catalogue with 30000+ items
• Developed procurement solutions to streamline products purchasing and approval process
• Most diverse range of solutions for Manufacturing and Engineering companies from Mobile to Cloud computing


Industry Practices

• Asset Tracking (Through RFID)
• Barcode Scanner
• Catalog Management
• Cash Drawer
• Product Information
• Programmable Keyboard
POS Management
• Pole Display Product
Implementation • Pricing
• Receipt Printer Management • Promotion (SEO & Multimedia
• Services)
• MIS Reports
• BI
Analytics • Store & Shelf Management
• Item Management
Merchandising

• Web shop E-Commerce
• Payment Gateway Solutions
Implementation Order Process • Stock Management
• Content Management • Sourcing & Procurement
System Inventory • Reverse Logistics
• Customer Analytics Management
• Inventory Planning &
Key Achievements Forecasting
• Warehouse Management
• Multiple solutions for Integrated Retail Management to track & manage Supply Chain, Inventory and Product
Distribution process effectively
• One of the Largest E-Commerce solution across Europe catering to more than 100000 concurrent users
• More than 50 customers , multiple solutions spanning across all functions

• Technology Consulting
• Technology Enablement
• Cloud Computing Technology Portfolio
• SaaS Enablement
• Centre of Excellence (CoE)
• Enterprise Mobility
• BI
• Frameworks

Technology Portfolio
Technology Consulting | Technology Enablement | Cloud Computing | SaaS Enablement | Centre of Excellence (CoE) | Enterprise Mobility | BI | Frameworks

Services Delivered
• Define project aligned to goal
• Deliver agreed service • Assessment
levels at optimum cost

Solution Business &
Delivered IT Aligned

• Build and deploy
flexible and scalable • IT Strategy & Roadmap
solution • Prepare the organization for the changes
• Quality Assurance being introduced
Organization Prepared



Microsoft Open source Java Mobile Platform
Platform



PLAN BUILD DELIVER

• Cloud readiness Assessment • Finalize Implementation along • Automate Service Delivery
• ROI and migration strategies with deployment architectures platform
• Assess and build a security and integration points • Manage Application and
roadmap • Implement operational Infrastructure
• Prepare Implementation/ procedures • Manage Application changes and
Migration Plan • Application Deployment enhancements
• Application Testing • Manage Cloud service
• Application Security
• Migrate to Cloud environment



A N A LY Z E ENABLE DELIVER

• Readiness Assessment • Standardize Solution • Optimize Application
• Business Processes & Goals • Application Development • Manage Customizations
• Identify End User Requirements • Application Deployment • Manage Enhancements
• Assess Application Architecture • Manage Operation Process • Remote Infrastructure Mgmt
• Operation Plan • Globalization • Application Interaction
• Quality Assurance & Monitoring • 24/7 Support Services
• Training

Microsoft Technologies, Java, Salesforce IDE, SaaSGrid SDK



Gateway Center of Excellence

Tool & Framework Processes & Practices Solution Accelerator Enablement/ Alliance

• New Technology / • Best Practices /
Incubation Adoption Guidelines • Framework usage
• New Service / • Tool • Reusable
Solution Offerings Recommendations components and • Training/Workshops
• Proof of Concept • Knowledge templates specific to • New version Briefing
• Proof of Management a business domain
Technologies • Delivery Assurance

J a v a / J 2 E E | M o b i l e Te c h n o l o g i e s | M i c r o s o f t Te c h n o l o g i e s



Our expertise
• Mobile Force Automation
• Custom Inventory Management
applications
• Mobile POS
• Mobile Marketing
• Mobile Payment Solutions and
Micro Payment Gateway Integration
• Work order management
• Store Operations
• mCommerce Solutions
• Supply Chain Solutions
• Sales Force Automation
• Wireless e-mail services such as
Outlook
• Enterprise Messaging Solutions
• LBS/Tracking Solutions
• Incorporate devices such as barcode
scanners, printers, and RFID systems
into mobile solutions
• Integrate mobile applications with
ERP, CRM and GPS systems
• Integrate mobile application with
cloud-hosted services such as
Exchange Online



• Data Analytics and • OLAP, OLAP cubes
Reporting tools • Event driven BI & add-
• Integrated DSS on BI tool, XBRL
• Statistical tools • SSIS , SSRS, SSAS
• Performance Analysis • Crystal reports, Jasper,
• Data warehousing • Logi Info, Cactus
• Dashboard & Scorecard • MS SQL, My SQL,
• Architectural Data • PostgreSQL & Oracle
Modeling • Pentaho, LogiXML
• Enterprise Reporting • .NET Charting Tools
Service
Offering

• Business & Tech Consulting
• Custom Application Development
• Application Integration
• Application & Data Migration
• Application Maintenance & Support



• MOSS 2007/2010 • Microsoft. Net • Struts • Joomla • iOS 3.1.3 , 4.0
• WSS Framework 3.5, 4.0 • Spring • Mambo • Android OS 2.2+
• Microsoft. Net • SQL Server 2008 • J2EE, J2SE, J2ME • Drupal • Blackberry JDE 4.5
Framework 3.5, 4.0 • XML • J2ME CLDC profile, • WordPress +
• Windows Workflow • C#.Net JSR - 184 (Mobile • osCommerce • Symbian
Foundation • SSIS 3D), JSR - 082 • osDate SDK, UIQ, Nokia
• Windows • Multithreading (Bluetooth API), • Zen Cart Series 60,80 & 90
Presentation WMA 2.0 • Typo3 SDK
Foundation • Custom Framework • MMAPI, Java • Magento • .Net Compact
• InfoPath Forms for Database Servlets • Zend Framework
Migration • JSP, Swing, AWT, • Symfony • J2ME - MIDP
SWT • CakePHP 1.0, MIDP
2.0, CLDC 1.0, CLDC
1.1

SharePoint .NET Migration Java Open Source Mobile Development

Frameworks


• Development Models
• Delivery Models Delivery Philosophy
• Operative Procedure
• Application Lifecycle
Management Process


Development Models

Planning | Analysis | Design | Implementation | Maintenance Strategic Benefits

» Transparency
» Effectiveness
Agile » Efficiency
Prototype Iterative /
Scrum » Manageability
» Controllability
» Maintainability
Waterfall RAD » Improved
Benchmarking
» Flexibility

Project Management, Feedback and Deliverable Assessment

Change Control and Configuration Management

Communication and Collaboration

Knowledge Bus and Continuous Process Improvement


Delivery Models
As most of the companies today adopt a global sourcing strategy, business and IT leaders must focus on effectively managing the
transition from staff augmentation to a strategic partner approach
Strategic
Global Partnership
Delivery Model
Offshore Model
• Client’s
Hybrid Model • Most successful dedicated
Onsite/Near Shore
Model • Resource at outsourcing development
offshore location model center/ offsite
• Onsite-Offshore
delivery center
• Near shore resource
• Continuous • Highly Integrated
Location Augmentation
communication teams • Blend alternate
• Offshore channels of
• Repetitive and • 20-30% work is
• Project planning development service delivery
open-ended done onsite
centers across to create a highly
project scope
• Cost advantage globe adaptive model
• Project Based
• Direct and Time & Material
• Extension of
continuous and /or fixed bid
Customer team
interaction
into a lower cost
talent pool
• Resource on-
demand

SHORT TERM MID TERM LONG TERM

INCCREASING BUSINESS VALUE


Operative Procedure

Client

Commercial Operations Technical Operations
Point of Contact Point of Contact

Working Methodology
Requirement

Task Input
Discussion

Payment Wired

Discussion
Approval

Approval
Approval

Feedback
Approval
Approval

Project Status Review

Project Closure Note
Understanding

Development
Confirmation

Task Output
Discussion

Reporting
Contract
Proposal

Queries
Revision

Rework
Project

Invoice
Scope

Scope
Commercial Operations Technical Operations
Point of Contact Project Status Reporting Point of Contact

New Project opportunity

Gateway Technolabs


Application Lifecycle Management Process
Project Management, Oversight & Control
Tools: MS Project Portfolio, MS Project, Team Functional Server, Task X, Tackle
Communication Tools:

Requirements Design Development Testing Operations

• NFP
• WBS Creations • Coding • Testing
• ID • Data Migration
• System Req. • Unit Testing • Bug Reporting
• Navigational • Release & Build
Study • Code Review • Iteration Testing
Flow Mgmt
• Functional Req. (Internal) • Regression
• Application Flow • Change Mgmt
Study Testing
• Use Cases • Update & Patches
• Req. Validation &
Review • Test Cases

Tools: Tools: Lab
Tools: Tools: Visual
XL, Word, TFS, Ma Tools: Mantis, TFS Center, SCCM, TFS, SV
XL, Word, TFS, Visi Studio, Eclipse, X- N, VSS , Ticketing
ntis, Test Center Test Center
o, Azure Code, Aptana, TFS System
(TFS)
Software Review and QA
Code Security, Performance Review, Process Tailoring, Metrics & Improvement Actions
Tools : TFS, Re Sharper, PHP CS, Mobi X
Configuration & Change Mgmt.
CR Mgmt, Impact Analysis, Version Control, Release Control
Tools : TFS, SVN, VSS

Global Offices
Finland Gandhinagar, India

The Netherlands

Romania

Sweden
Ahmedabad, India

Global Offices

Ahmedabad 2, India Japan


CSR Initiatives

Blood Donation Camps Stationary Donation for Kids Hospitals visit
We donate approx 500 bottles of We provide stationery to under We help needy patients with financial
blood every quarter privileged children support for their medicine

Diwali Celebrations Cloth Distribution Orphanage visit
We distributed crackers and sweets We visited Slum Areas and We visit and celebrate festivals with
among under privileged people distributed cloth among them orphanage kids
during the festival


Thank You

Corporate Office
B/81, Corporate House, Judges Bunglow Road,
Bodakdev, Ahmedabad - 380 054 INDIA
Tel: +91 (79) 2685 2554 / 4022 3000
Fax: +91 (79) 2685 8591
Contact: gateway@gatewaytechnolabs.com


Gateway TechnoLabs Corporate Presentation

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