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Learning 
Together
Learning 
Together 
Learning 
Journeys: 
making 
learning 
visible 
in 
developing 
infrastructure 
futures 
from 
compartmentalised 
waste 
to 
collabora<ve 
value
We 
are 
living 
off 
legacy 
infrastructure 
and 
it’s 
failing 
us 
economically 
• We 
are 
living 
off 
our 
legacy 
infrastructure 
and 
it 
is 
failing 
us 
economically. 
We 
have 
to 
do 
far 
be@er 
for 
much 
less. 
• Successful 
Learning 
Together 
business 
will 
be 
Businesses 
that 
can 
LEARN 
be@er 
and 
faster 
TOGETHER 
than 
our 
interna<onal 
compe<tors. 
• Otherwise 
the 
future 
is 
decline 
into 
a 
third 
world 
economic 
performance 
3 
October 
15, 
2014 
We 
have 
to 
do 
be+er 
for 
less 
Successful 
businesses 
will 
be 
those 
that 
can 
LEARN 
be@er 
and 
faster 
TOGETHER 
than 
their 
interna<onal 
compe<tors 
© 
Dan 
Deakin
Crea<ng 
sustainable 
innova<ve 
infrastructure 
business 
models 
requires 
the 
purposeful 
holis<c 
and 
collabora<ve 
design 
of 
Crea<ng 
sustainable 
innova<ve 
infrastructure 
business 
models 
requires 
the 
purposeful 
infrastructure 
holis<c 
design 
systems. 
of 
infrastructure 
systems. 
To 
do 
this 
effec<vely 
and 
efficiently 
needs 
an 
apprecia<on 
for 
the 
inherent 
interdependency 
between 
infrastructure 
systems 
and 
the 
complex 
and 
dynamic 
socio-­‐cultural, 
poli<cal, 
environmental 
and 
economic 
systems 
in 
which 
they 
sit. 
It 
requires 
an 
open-­‐systems 
view 
and 
recogni<on 
of 
the 
changing 
needs 
these 
wider 
contexts 
place 
on 
the 
infrastructure 
systems 
over 
their 
long 
lives. 
It 
requires 
a 
move 
away 
from 
the 
view 
of 
infrastructure 
as 
a 
set 
of 
sta<c 
disconnected 
assets. 
Learning 
Together
‘Our 
compartmentalised, 
piecemeal, 
disjointed 
learning 
is 
deeply, 
dras<cally 
inadequate 
to 
grasp 
reali<es 
and 
problems 
which 
are 
ever 
more 
global, 
transna<onal, 
mul<-­‐dimensional, 
transversal, 
poly-­‐disciplinary 
and 
planetary..’ 
Edgar 
Morin 
French 
philosopher 
and 
sociologist 
Born 
1921
6 
Competence 
in 
the 
world 
Knowledge 
skills 
& 
understanding 
Learning 
power 
values 
aFtudes 
& 
disposiGons 
IdenGty 
story, 
desire, 
moGvaGon, 
relaGonships, 
purpose 
Deakin 
Crick, 
R. 
(2012). 
Student 
Engagement: 
Iden<ty, 
Learning 
Power 
and 
Enquiry 
-­‐ 
a 
complex 
systems 
approach, 
in: 
Christenson, 
S., 
Reschly, 
A. 
& 
Wylie, 
C. 
(eds.) 
The 
Handbook 
of 
Research 
on 
Student 
Engagement 
New 
York: 
Springer 
Prac<cal 
Proposi<onal 
Presenta<onal 
Experien<al 
Public 
Personal
A 
system 
that 
depends 
on 
external 
control 
is 
not 
sustainable
To 
be 
sustainable 
a 
person, 
team 
or 
organisa<on 
needs 
to 
be 
cri<cally 
self-­‐aware 
and 
to 
take 
responsibility 
for 
its 
own 
purpose, 
learning 
and 
performance
Learning 
Power 
Dimensions 
Mindful 
Agency 
Unaware, 
passive 
Hope 
and 
Op<mism 
Stuck 
and 
sta<c 
Sense-­‐making 
Data 
accumula<on 
Crea<vity 
Rule 
bound 
Curiosity 
Passive 
Collabora<on 
Independent 
or 
Dependent 
Belonging 
Isolated, 
split 
off, 
lonely. 
Openness 
to 
learning 
Closed 
& 
bri@le 
or 
fragile 
Learning 
Together 
& 
dependent
Learning 
Together 
RMSEA=.035. 
Deakin 
Crick, 
Huang, 
Ahmed-­‐ 
Shafi 
& 
Goldspink 
(2014) 
Developing 
Resilient 
Agency 
in 
Learning, 
Bri<sh 
Journal 
of 
Educa<onal 
Studies, 
under 
review,
Learning 
Together 
Rapid 
Visual 
Feedback 
to 
S<mulate 
Self-­‐Directed 
Change 
cic.uts.edu.au 
A 
framework 
for 
a 
coaching 
conversa<on 
that 
moves 
between 
purpose 
and 
performance
ORIENTATION 
TOWARDS 
RISK 
AND 
CHALLENGE 
Learning 
Together 
cic.uts.edu.au
Fragile, 
dependent, 
bri@le. 
Closed 
Passive 
Fragile 
& 
dependent 
Fragmented 
data 
Lacking 
inter 
and 
intra-­‐ 
personal 
awareness 
Isolated 
Rule 
bound 
‘Done 
to’ 
A-­‐cri<cal 
Learning 
Together 
Recep<ve 
to 
learning 
and 
change 
Resilient 
Hopeful 
Curious 
Crea<ve 
Strategic 
Purposeful 
Collabora<ve 
Persistent 
Aware 
Sense 
making 
Connec<ng 
data 
Deakin 
Crick 
et 
al 
(2012; 
2008; 
2013; 
2004)
Not 
Interested Receptive Engaged 
R 
Push Experiences Pull Opportunities Life Events 
Staying Put Considering Switched 
Learning 
Together 
Customer Learning Power 
Customer Behavioural Dynamics 
Publicity 
Word of Mouth 
Learning 
Pull 
Experiential 
Learning 
Switching Experience 
R 
Follow the Herd 
Multiple 
Switches 
R
Learning 
Together
Systems 
Architec<ng 
First, 
understand 
the 
situa<on. 
Then 
diagnose 
what’s 
wrong 
with 
it 
and 
what 
you 
want 
to 
improve. 
Then 
understand 
and 
align 
all 
the 
different 
stakeholder 
purposes, 
interests 
and 
concerns. 
Agree 
“what 
good 
looks 
like” 
and 
establish 
a 
shared 
vision 
and 
measures 
of 
effec<veness 
for 
a 
solu<on. 
Then 
define 
the 
solu<on, 
the 
rela<onship 
between 
parts 
and 
purpose, 
and 
the 
checks 
required 
to 
ensure 
the 
purpose 
is 
achieved 
in 
a 
changing 
world. 
S<lli@o, 
H. 
(2014) 
Architec<ng 
Systems: 
concepts, 
principles 
and 
prac<ces, 
College 
Publica<ons 
Systems 
Series, 
Farnham, 
UK 
Learning 
Together
Iden<fying 
Purpose 
context 
& 
measurement 
Designing 
Business 
Process 
Architecture 
Learning 
Together 
Crea<ng 
Func<onal 
Defini<on 
Genera<ng 
Logical 
Design 
Describing 
Physical 
Product 
or 
organisa<on 
Decisioning 
Road 
Map 
Purposing 
Engaging 
learning 
power 
Re-­‐structuring 
knowledge 
Performing 
Systems 
Architec<ng 
steps 
which 
map 
the 
territory 
for 
developing 
future 
infrastructures 
as 
projects 
and 
workstreams 
Human 
psycho-­‐social 
learning 
processes 
which 
enable 
Agents 
to 
make 
the 
journey
Learning 
Together
Learning 
Together
How 
can 
we 
scaffold 
and 
make 
visible 
these 
learning 
processes 
so 
that 
we 
create: 
Greater 
stakeholder 
value 
Through 
collabora<ve 
knowledge 
genera<on 
More 
quickly 
Through 
pro-­‐ac<ve 
reflec<on 
on 
process 
and 
rapid 
feedback 
(double 
loop 
learning) 
Sustainably 
Through 
establishing 
design 
principles 
to 
transfer 
and 
repeat 
success 
Learning 
Together
Building 
blocks 
of 
a 
Virtual 
Infrastructures 
Collaboratory 
NIC Data 
Hub 
Coordinating 
Maps 
(of the system, 
problem, and 
strategies) 
Infrastructu 
re 
Context 
Collective 
Sensemaking 
Coordinating 
Maps 
Coordinating 
(of the system, 
problem, and 
strategies) 
Maps & 
Architectures 
(of the system, 
problem, purpose 
& strategies) 
Human+Machine 
Analytics 
Infrastructure 
Contexts
1. 
Build 
a 
picture 
of 
the 
“problem 
system” 
and 
what 
is 
known 
about 
solu<ons 
Coordinating 
Maps & 
Architectures 
(of the system, 
problem, 
purpose & 
strategies)
Examples 
of 
coordina<ng 
Maps 
to 
guide 
a 
systemic 
improvement 
community 
A 
map 
of 
the 
“Challenge 
Space” 
for 
student 
mathema<cs 
http://www.carnegiefoundation.org/elibrary/getting-ideas-action-building-networked- 
improvement-communities-in-education 
A 
“Driver 
Diagram” 
summarising 
what 
is 
known 
about 
Produc<ve 
Persistence 
in 
mathema<cs 
http://www.carnegiealphalabs.org/persistence/
Shared 
Conceptual 
Maps 
as 
Naviga<onal 
Aid? 
People / Organizations / Projects / Claims / Evidence 
Learning 
Together
Shared 
Conceptual 
Maps 
as 
Knowledge 
Structuring 
Tool? 
People / Organizations / Projects / Claims / Evidence 
Evidence Hub for Research by Children & Young People: http://rcyp.evidence-hub.net
2. 
Coordinate 
to 
test 
solu<ons 
in 
different 
contexts 
in 
Infrastructure 
contexts 
Coordinating 
Maps & 
Architectures 
(of the system, 
problem, 
purpose & 
strategies 
ICIF learning 
cIoCnItFe lxeta rning 
conteIxCtI F 
prototyping 
contexts
3. 
Pool 
the 
Data 
(quan<ta<ve, 
qualita<ve 
and 
narra<ve 
and 
experien<al) 
Data & 
Evidence 
Hub 
Coordinating 
Maps & 
Architectures 
(of the system, 
problem, 
purpose & 
strategies 
ICIF 
protofyping 
contextconte 
xt 
ICIF 
Protoyping 
ICIF 
contextscont 
Prototyping 
ext 
contexts
Learning 
Together
Next 
best 
ac<on 
messaging 
tuned 
to 
learning 
and 
knowledge 
structuring 
PERSONALIZED DASHBOARD | RECOMMENDS RELEVANT INFO 
Learning 
Together 
© 2014 DECLARA INC. 29
SEARCH | EASY TO USE, IMMEDIATELY INTELLIGENT 
Learning 
Together 
© 2014 DECLARA INC. 30 
Intelligent 
collaboration
Using big data analytics, we can make massive amounts 
of diverse ICIF—and external—content discoverable. 
Mentorship 
opportunities 
Optimized networking 
and idea sharing 
Enhanced peer 
connections 
Personalized recommendations
An 
evidence 
hub 
shows 
who 
is 
working 
on 
which 
parts 
of 
the 
problem 
evidence-­‐hub.net 
People / Organizations / Projects / Claims / Evidence 
Evidence Hub for Research by Children & Young People: http://rcyp.evidence-hub.net
4. 
Analyse 
the 
data 
Data & 
Evidence 
Hub 
Human + Machine 
Analytics 
Coordinating 
Maps & 
Architectures 
(of the system, 
problem, 
purpose & 
strategies 
UTS learning 
cUonTtSe lxeta rning 
cUoTnSte lxeta rning 
context
learning 
surveys 
generate 
data 
for 
rapid 
feedback 
at 
mul<-­‐levels 
cic.uts.edu.au 
Policy 
Leaders 
Directors 
Leaders 
Employees 
• For 
system 
wide 
analysis, 
research 
and 
learning 
• For 
organisa<onal 
leadership 
decision-­‐making 
• For 
leaders 
to 
respond 
more 
accurately 
to 
the 
needs 
of 
their 
teams 
• For 
employee 
users 
to 
support 
personal 
change
Surveys 
for 
Open 
Learning 
Analy<cs 
cic.uts.edu.au 
An 
integrated 
pla6orm 
for 
systemic 
improvement 
Surveys 
for 
Open 
Learning 
Analy<cs 
(SOLA 
) 
Plaoorm 
hos<ng 
apps 
to 
support 
self-­‐directed 
change 
DATA 
WAREHOUSING 
FOR 
SYSTEM 
WIDE 
RESEARCH 
LEGACY 
SYSTEMS 
BLACKBOARD 
HIERARCHICAL 
PROCESS 
MODELLING 
KNOWLEDGE 
STRUCTURING 
TOOLS 
SOCIAL 
LEARNING 
ENVIRONMENTS
5. 
interpret, 
narrate, 
debate 
the 
meaning 
Data & 
Evidence 
Hub 
Collective 
Sensemaking 
Coordinating 
Maps & 
Architectures 
(of the system, 
problem, 
purpose & 
strategies 
Human + Machine 
Analytics 
UTS learning 
cUonTtSe lxeta rning 
cUoTnSte lxeta rning 
context
6. 
Share 
Insights 
in 
Hub, 
update 
your 
maps, 
and 
repeat… 
Data & 
Evidence 
Hub 
Collective 
Sensemaking 
Coordinating 
Maps 
Coordinating 
Maps & 
(of the system, 
problem, and 
strategies) 
Architectures 
(of the system, 
problem, 
purpose & 
strategies 
Human + Machine 
Analytics 
UTS learning 
cUonTtSe lxeta rning 
cUoTnSte lxeta rning 
context
Evidence 
Hub: 
indexing 
stories 
+ 
evidence 
Systems Learning & Leadership Evidence Hub: http://sysll.evidence-hub.net 
A wizard guides the user through 
the submission of a structured 
story: 
• What’s the Issue? 
• What claim are you making/ 
addressing? 
• What kind of evidence 
supports/challenges this? 
• Link it to papers/data 
• Index it against the NIC’s core 
themes
…which 
generates 
a 
knowledge 
tree 
http://learningemergence.net/2013/07/17/deed-elli-ai-ci-systemic-school-learning 
Issue 
Potential 
Solution 
Supporting 
Evidence 
(practitioner 
story)
40 
• to 
create 
and 
make 
visible 
mul<ple 
of 
data 
from 
all 
related 
processes 
on 
any 
given 
project 
capable 
of 
genuine 
collabora<on 
across 
business 
channels, 
disciplines 
and 
domains 
and 
capable 
of 
engaging 
profitably 
with 
complexity 
and 
uncertainty 
approaches 
which 
integrate 
viewpoints, 
data 
sources, 
big 
pictures 
and 
details
which 
navigate 
from 
shared 
to 
novel 
outcomes 
and 
generate 
wider 
stakeholder 
value 
and 
through 
which 
to 
connect 
purpose 
with 
performance
Learning 
Together 
42 
IdenGfying 
stakeholder 
October 
15, 
2014 
purpose 
GeneraGng 
learning 
power 
Knowledge 
structuring 
EvaluaGng 
performance 
Ascertain 
the 
fundamental 
structures, 
pa@erns 
and 
rules 
in 
the 
complex 
problem 
space 
Establish 
purpose 
and 
context 
of 
proposed 
interven<on/prototype 
Establish 
fundamental 
structures, 
pa@erns 
and 
rules 
that 
provide 
coherence 
in 
the 
solu<on. 
Define 
measurement 
model. 
Evaluate 
the 
prototype 
interven<on 
against 
its 
purpose 
using 
bespoke 
measurement 
model 
derived 
from 
purpose-­‐ 
and 
improve 
(aser 
S<lle@o) 
DECLARA 
social 
learning 
plaoorm 
– 
used 
interna<onally 
to 
link 
people, 
projects, 
ideas 
and 
know 
how 
F2F 
collabora<on 
across 
ICIF 
and 
with 
Industry 
Partner 
projects 
aimed 
at 
making 
learning 
visible 
Tools 
to 
s<mulate 
different 
changes 
in 
approaches 
learning 
and 
thinking 
for 
individuals 
and 
teams 
at 
all 
journey 
stages. 
App 
Store 
based 
on 
Rapid 
AnalyGcs 
PlaOorm 
to 
feedback 
data 
from 
tools 
in 
real 
<me 
to 
s<mulate 
paradigm 
change 
in 
individuals 
and 
teams. 
Hierarchical 
process 
modelling; 
Systems 
dynamic 
modelling; 
Agent 
Based 
Modelling; 
Value 
Management 
Tools; 
Evidence 
Hub 
for 
collabora<ve 
argumenta<on 
and 
more….. 
Internal 
and 
external 
content 
on 
systems 
thinking 
in 
infrastructure 
interdependency 
design 
and 
development: 
academic 
and 
professional 
papers, 
videos, 
podcasts 
etc 
curated 
and 
searchable. 
Recommenda<on 
engines 
tuned 
to 
the 
next 
best 
ac<on 
for 
s<mula<ng 
learning 
for 
complexity 
and 
the 
unknown. 
In 
f2f 
contexts 
this 
is 
coaching. 
Cura<ng, 
archiving 
and 
analysing 
data 
from 
across 
projects 
for 
system 
wide 
learning 
and 
development 
Itera<ve 
Journey 
Map 
Collabora<on 
/ 
Story 
line 
Diagnos<c 
tools 
Knowledge 
structuring 
tools 
Knowledge 
base 
Next 
Best 
Ac<on 
Messaging 
Data 
warehouse 
Iden<fying 
Stakeholder 
Purpose 
Genera<ng 
Learning 
Power 
Knowledge 
Structuring 
Evalua<ng 
Performance
IdenGfying 
stakeholder 
purpose 
GeneraGng 
learning 
power 
Knowledge 
structuring 
EvaluaGng 
performance 
Ascertain 
the 
fundamental 
structures, 
pa@erns 
and 
rules 
in 
the 
complex 
problem 
space 
Establish 
purpose 
and 
context 
of 
proposed 
interven<on/prototype 
Establish 
fundamental 
structures, 
pa@erns 
and 
rules 
that 
provide 
coherence 
in 
the 
solu<on. 
Define 
measurement 
model. 
Evaluate 
the 
prototype 
interven<on 
against 
its 
purpose 
using 
bespoke 
measurement 
model 
derived 
from 
purpose-­‐ 
and 
improve 
(aser 
S<lle@o) 
DECLARA 
social 
learning 
plaoorm 
– 
used 
interna<onally 
to 
link 
people, 
projects, 
ideas 
and 
know 
how 
F2F 
collabora<on 
across 
ICIF 
and 
with 
Industry 
Partner 
projects 
aimed 
at 
making 
learning 
visible 
Tools 
to 
s<mulate 
different 
changes 
in 
approaches 
learning 
and 
thinking 
for 
individuals 
and 
teams 
at 
all 
journey 
stages. 
App 
Store 
based 
on 
Rapid 
AnalyGcs 
PlaOorm 
to 
feedback 
data 
from 
tools 
in 
real 
<me 
to 
s<mulate 
paradigm 
change 
in 
individuals 
and 
teams. 
Hierarchical 
process 
modelling; 
Systems 
dynamic 
modelling; 
Agent 
Based 
Modelling; 
Value 
Management 
Tools; 
Evidence 
Hub 
for 
collabora<ve 
argumenta<on 
and 
more….. 
Internal 
and 
external 
content 
on 
systems 
thinking 
in 
infrastructure 
interdependency 
design 
and 
development: 
academic 
and 
professional 
papers, 
videos, 
podcasts 
etc 
curated 
and 
searchable. 
Recommenda<on 
engines 
tuned 
to 
the 
next 
best 
ac<on 
for 
s<mula<ng 
learning 
for 
complexity 
and 
the 
unknown. 
In 
f2f 
contexts 
this 
is 
coaching. 
Cura<ng, 
archiving 
and 
analysing 
data 
from 
across 
projects 
for 
system 
wide 
learning 
and 
development 
Itera<ve 
Journey 
Map 
Collabora<on 
Story 
line 
Diagnos<c 
tools 
Knowledge 
structuring 
tools 
Knowledge 
base 
Next 
Best 
Ac<on 
Messaging 
Data 
warehouse
Opportunities to optimise this system? 
NIC Data 
Hub 
Coordinating 
Maps 
(of the system, 
problem, and 
strategies) 
Infrastructu 
re 
Context 
Collaborative 
learning and 
Sensemaking 
Coordinating 
Maps 
Coordinating Maps 
for Learning 
Journeys 
(of the system, 
problem, and 
strategies) 
(of the system, 
problem, and 
strategies) 
Human+Machine 
Analytics 
Infrastructure 
Contexts 
Opportunities to collaborate?
Learning 
Together 
Thank 
You

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SMART Seminar Series: Learning Journeys – Making learning visible in developing infrastructure futures

  • 2. Learning Together Learning Journeys: making learning visible in developing infrastructure futures from compartmentalised waste to collabora<ve value
  • 3. We are living off legacy infrastructure and it’s failing us economically • We are living off our legacy infrastructure and it is failing us economically. We have to do far be@er for much less. • Successful Learning Together business will be Businesses that can LEARN be@er and faster TOGETHER than our interna<onal compe<tors. • Otherwise the future is decline into a third world economic performance 3 October 15, 2014 We have to do be+er for less Successful businesses will be those that can LEARN be@er and faster TOGETHER than their interna<onal compe<tors © Dan Deakin
  • 4. Crea<ng sustainable innova<ve infrastructure business models requires the purposeful holis<c and collabora<ve design of Crea<ng sustainable innova<ve infrastructure business models requires the purposeful infrastructure holis<c design systems. of infrastructure systems. To do this effec<vely and efficiently needs an apprecia<on for the inherent interdependency between infrastructure systems and the complex and dynamic socio-­‐cultural, poli<cal, environmental and economic systems in which they sit. It requires an open-­‐systems view and recogni<on of the changing needs these wider contexts place on the infrastructure systems over their long lives. It requires a move away from the view of infrastructure as a set of sta<c disconnected assets. Learning Together
  • 5. ‘Our compartmentalised, piecemeal, disjointed learning is deeply, dras<cally inadequate to grasp reali<es and problems which are ever more global, transna<onal, mul<-­‐dimensional, transversal, poly-­‐disciplinary and planetary..’ Edgar Morin French philosopher and sociologist Born 1921
  • 6. 6 Competence in the world Knowledge skills & understanding Learning power values aFtudes & disposiGons IdenGty story, desire, moGvaGon, relaGonships, purpose Deakin Crick, R. (2012). Student Engagement: Iden<ty, Learning Power and Enquiry -­‐ a complex systems approach, in: Christenson, S., Reschly, A. & Wylie, C. (eds.) The Handbook of Research on Student Engagement New York: Springer Prac<cal Proposi<onal Presenta<onal Experien<al Public Personal
  • 7. A system that depends on external control is not sustainable
  • 8. To be sustainable a person, team or organisa<on needs to be cri<cally self-­‐aware and to take responsibility for its own purpose, learning and performance
  • 9. Learning Power Dimensions Mindful Agency Unaware, passive Hope and Op<mism Stuck and sta<c Sense-­‐making Data accumula<on Crea<vity Rule bound Curiosity Passive Collabora<on Independent or Dependent Belonging Isolated, split off, lonely. Openness to learning Closed & bri@le or fragile Learning Together & dependent
  • 10. Learning Together RMSEA=.035. Deakin Crick, Huang, Ahmed-­‐ Shafi & Goldspink (2014) Developing Resilient Agency in Learning, Bri<sh Journal of Educa<onal Studies, under review,
  • 11. Learning Together Rapid Visual Feedback to S<mulate Self-­‐Directed Change cic.uts.edu.au A framework for a coaching conversa<on that moves between purpose and performance
  • 12. ORIENTATION TOWARDS RISK AND CHALLENGE Learning Together cic.uts.edu.au
  • 13. Fragile, dependent, bri@le. Closed Passive Fragile & dependent Fragmented data Lacking inter and intra-­‐ personal awareness Isolated Rule bound ‘Done to’ A-­‐cri<cal Learning Together Recep<ve to learning and change Resilient Hopeful Curious Crea<ve Strategic Purposeful Collabora<ve Persistent Aware Sense making Connec<ng data Deakin Crick et al (2012; 2008; 2013; 2004)
  • 14. Not Interested Receptive Engaged R Push Experiences Pull Opportunities Life Events Staying Put Considering Switched Learning Together Customer Learning Power Customer Behavioural Dynamics Publicity Word of Mouth Learning Pull Experiential Learning Switching Experience R Follow the Herd Multiple Switches R
  • 16. Systems Architec<ng First, understand the situa<on. Then diagnose what’s wrong with it and what you want to improve. Then understand and align all the different stakeholder purposes, interests and concerns. Agree “what good looks like” and establish a shared vision and measures of effec<veness for a solu<on. Then define the solu<on, the rela<onship between parts and purpose, and the checks required to ensure the purpose is achieved in a changing world. S<lli@o, H. (2014) Architec<ng Systems: concepts, principles and prac<ces, College Publica<ons Systems Series, Farnham, UK Learning Together
  • 17. Iden<fying Purpose context & measurement Designing Business Process Architecture Learning Together Crea<ng Func<onal Defini<on Genera<ng Logical Design Describing Physical Product or organisa<on Decisioning Road Map Purposing Engaging learning power Re-­‐structuring knowledge Performing Systems Architec<ng steps which map the territory for developing future infrastructures as projects and workstreams Human psycho-­‐social learning processes which enable Agents to make the journey
  • 20. How can we scaffold and make visible these learning processes so that we create: Greater stakeholder value Through collabora<ve knowledge genera<on More quickly Through pro-­‐ac<ve reflec<on on process and rapid feedback (double loop learning) Sustainably Through establishing design principles to transfer and repeat success Learning Together
  • 21. Building blocks of a Virtual Infrastructures Collaboratory NIC Data Hub Coordinating Maps (of the system, problem, and strategies) Infrastructu re Context Collective Sensemaking Coordinating Maps Coordinating (of the system, problem, and strategies) Maps & Architectures (of the system, problem, purpose & strategies) Human+Machine Analytics Infrastructure Contexts
  • 22. 1. Build a picture of the “problem system” and what is known about solu<ons Coordinating Maps & Architectures (of the system, problem, purpose & strategies)
  • 23. Examples of coordina<ng Maps to guide a systemic improvement community A map of the “Challenge Space” for student mathema<cs http://www.carnegiefoundation.org/elibrary/getting-ideas-action-building-networked- improvement-communities-in-education A “Driver Diagram” summarising what is known about Produc<ve Persistence in mathema<cs http://www.carnegiealphalabs.org/persistence/
  • 24. Shared Conceptual Maps as Naviga<onal Aid? People / Organizations / Projects / Claims / Evidence Learning Together
  • 25. Shared Conceptual Maps as Knowledge Structuring Tool? People / Organizations / Projects / Claims / Evidence Evidence Hub for Research by Children & Young People: http://rcyp.evidence-hub.net
  • 26. 2. Coordinate to test solu<ons in different contexts in Infrastructure contexts Coordinating Maps & Architectures (of the system, problem, purpose & strategies ICIF learning cIoCnItFe lxeta rning conteIxCtI F prototyping contexts
  • 27. 3. Pool the Data (quan<ta<ve, qualita<ve and narra<ve and experien<al) Data & Evidence Hub Coordinating Maps & Architectures (of the system, problem, purpose & strategies ICIF protofyping contextconte xt ICIF Protoyping ICIF contextscont Prototyping ext contexts
  • 29. Next best ac<on messaging tuned to learning and knowledge structuring PERSONALIZED DASHBOARD | RECOMMENDS RELEVANT INFO Learning Together © 2014 DECLARA INC. 29
  • 30. SEARCH | EASY TO USE, IMMEDIATELY INTELLIGENT Learning Together © 2014 DECLARA INC. 30 Intelligent collaboration
  • 31. Using big data analytics, we can make massive amounts of diverse ICIF—and external—content discoverable. Mentorship opportunities Optimized networking and idea sharing Enhanced peer connections Personalized recommendations
  • 32. An evidence hub shows who is working on which parts of the problem evidence-­‐hub.net People / Organizations / Projects / Claims / Evidence Evidence Hub for Research by Children & Young People: http://rcyp.evidence-hub.net
  • 33. 4. Analyse the data Data & Evidence Hub Human + Machine Analytics Coordinating Maps & Architectures (of the system, problem, purpose & strategies UTS learning cUonTtSe lxeta rning cUoTnSte lxeta rning context
  • 34. learning surveys generate data for rapid feedback at mul<-­‐levels cic.uts.edu.au Policy Leaders Directors Leaders Employees • For system wide analysis, research and learning • For organisa<onal leadership decision-­‐making • For leaders to respond more accurately to the needs of their teams • For employee users to support personal change
  • 35. Surveys for Open Learning Analy<cs cic.uts.edu.au An integrated pla6orm for systemic improvement Surveys for Open Learning Analy<cs (SOLA ) Plaoorm hos<ng apps to support self-­‐directed change DATA WAREHOUSING FOR SYSTEM WIDE RESEARCH LEGACY SYSTEMS BLACKBOARD HIERARCHICAL PROCESS MODELLING KNOWLEDGE STRUCTURING TOOLS SOCIAL LEARNING ENVIRONMENTS
  • 36. 5. interpret, narrate, debate the meaning Data & Evidence Hub Collective Sensemaking Coordinating Maps & Architectures (of the system, problem, purpose & strategies Human + Machine Analytics UTS learning cUonTtSe lxeta rning cUoTnSte lxeta rning context
  • 37. 6. Share Insights in Hub, update your maps, and repeat… Data & Evidence Hub Collective Sensemaking Coordinating Maps Coordinating Maps & (of the system, problem, and strategies) Architectures (of the system, problem, purpose & strategies Human + Machine Analytics UTS learning cUonTtSe lxeta rning cUoTnSte lxeta rning context
  • 38. Evidence Hub: indexing stories + evidence Systems Learning & Leadership Evidence Hub: http://sysll.evidence-hub.net A wizard guides the user through the submission of a structured story: • What’s the Issue? • What claim are you making/ addressing? • What kind of evidence supports/challenges this? • Link it to papers/data • Index it against the NIC’s core themes
  • 39. …which generates a knowledge tree http://learningemergence.net/2013/07/17/deed-elli-ai-ci-systemic-school-learning Issue Potential Solution Supporting Evidence (practitioner story)
  • 40. 40 • to create and make visible mul<ple of data from all related processes on any given project capable of genuine collabora<on across business channels, disciplines and domains and capable of engaging profitably with complexity and uncertainty approaches which integrate viewpoints, data sources, big pictures and details
  • 41. which navigate from shared to novel outcomes and generate wider stakeholder value and through which to connect purpose with performance
  • 42. Learning Together 42 IdenGfying stakeholder October 15, 2014 purpose GeneraGng learning power Knowledge structuring EvaluaGng performance Ascertain the fundamental structures, pa@erns and rules in the complex problem space Establish purpose and context of proposed interven<on/prototype Establish fundamental structures, pa@erns and rules that provide coherence in the solu<on. Define measurement model. Evaluate the prototype interven<on against its purpose using bespoke measurement model derived from purpose-­‐ and improve (aser S<lle@o) DECLARA social learning plaoorm – used interna<onally to link people, projects, ideas and know how F2F collabora<on across ICIF and with Industry Partner projects aimed at making learning visible Tools to s<mulate different changes in approaches learning and thinking for individuals and teams at all journey stages. App Store based on Rapid AnalyGcs PlaOorm to feedback data from tools in real <me to s<mulate paradigm change in individuals and teams. Hierarchical process modelling; Systems dynamic modelling; Agent Based Modelling; Value Management Tools; Evidence Hub for collabora<ve argumenta<on and more….. Internal and external content on systems thinking in infrastructure interdependency design and development: academic and professional papers, videos, podcasts etc curated and searchable. Recommenda<on engines tuned to the next best ac<on for s<mula<ng learning for complexity and the unknown. In f2f contexts this is coaching. Cura<ng, archiving and analysing data from across projects for system wide learning and development Itera<ve Journey Map Collabora<on / Story line Diagnos<c tools Knowledge structuring tools Knowledge base Next Best Ac<on Messaging Data warehouse Iden<fying Stakeholder Purpose Genera<ng Learning Power Knowledge Structuring Evalua<ng Performance
  • 43. IdenGfying stakeholder purpose GeneraGng learning power Knowledge structuring EvaluaGng performance Ascertain the fundamental structures, pa@erns and rules in the complex problem space Establish purpose and context of proposed interven<on/prototype Establish fundamental structures, pa@erns and rules that provide coherence in the solu<on. Define measurement model. Evaluate the prototype interven<on against its purpose using bespoke measurement model derived from purpose-­‐ and improve (aser S<lle@o) DECLARA social learning plaoorm – used interna<onally to link people, projects, ideas and know how F2F collabora<on across ICIF and with Industry Partner projects aimed at making learning visible Tools to s<mulate different changes in approaches learning and thinking for individuals and teams at all journey stages. App Store based on Rapid AnalyGcs PlaOorm to feedback data from tools in real <me to s<mulate paradigm change in individuals and teams. Hierarchical process modelling; Systems dynamic modelling; Agent Based Modelling; Value Management Tools; Evidence Hub for collabora<ve argumenta<on and more….. Internal and external content on systems thinking in infrastructure interdependency design and development: academic and professional papers, videos, podcasts etc curated and searchable. Recommenda<on engines tuned to the next best ac<on for s<mula<ng learning for complexity and the unknown. In f2f contexts this is coaching. Cura<ng, archiving and analysing data from across projects for system wide learning and development Itera<ve Journey Map Collabora<on Story line Diagnos<c tools Knowledge structuring tools Knowledge base Next Best Ac<on Messaging Data warehouse
  • 44. Opportunities to optimise this system? NIC Data Hub Coordinating Maps (of the system, problem, and strategies) Infrastructu re Context Collaborative learning and Sensemaking Coordinating Maps Coordinating Maps for Learning Journeys (of the system, problem, and strategies) (of the system, problem, and strategies) Human+Machine Analytics Infrastructure Contexts Opportunities to collaborate?