From July 2015 to February 2016, 56 innovation centers opened in 20 countries with 11 more opening soon. View the infographic to see the global shift breakdown.
Breaking Bad Data: The Journey to Data-fuelled Digital TransformationCapgemini
Jorgen Heizenberg explains how a business can harness data both from within and outside the organization to fuel its journey to digital transformation.
Presented at Informatica World 2016 by Jorgen Heizenberg, CTO Netherlands, Capgemini Insights & Data
Can Financial Institutions be the next Digital Masters? Capgemini says YESCapgemini
With Millennials coming of age it is even more important than ever for Financial Institutions to provide a strong digital experience. In order to deliver that Financial Institutions need to become Digital Masters - accelerating their digital business, turn data into insights, transform the customer experience and embrace the mobile mind shift.
Capgemini’s Trends in Transformation powered by HPE is your Jedi Master. Are you ready to become a Digital Master? Join us to start your journey.
Presented at HPE Discover Las Vegas 2016.
Banks are facing a world where profit is being compressed by:
• Historically low interest rates
• COVID-19 related credit losses
• Patchy economic recovery
• Fintech competition
The good news? Research shows that elevating their operational maturity helps banks outmaneuver the threats that tomorrow poses.
Neel Banerjee of Urban Airship and Gene Ehrbar of ISITE Design discuss strategy and tips for making digital disruption a part of business large and small.
INFOGRAPHIC: Fixing the Insurance Industry - how big data can transform custo...Capgemini
Insurers need to adopt customer analytics to improve low customer satisfaction levels and address concerns around data privacy. They should establish transparent data privacy policies, invest in data management infrastructure, and appoint a data leader to oversee the organization's overall data strategy. Customer analytics can help insurers enhance customer experience by gaining a unified view of customers and their transactions.
Embracing Digital Technology: A New Strategic ImperativeCapgemini
New research from Capgemini Consulting and MIT Sloan Management Review reveals why organizations are struggling to drive Digital Transformation and the need for C-level leadership.
The study – involving over 1,500 executives in 106 countries – reveals that while the potential opportunity of Digital Transformation is absolutely clear, the journey to get there is not.
Embracing a More Connected Future Using IoTCognizant
The document discusses how companies can accelerate their adoption of IoT technologies to gain business benefits. It summarizes the findings of a study that assessed organizations' digital maturity levels and their progress in adopting IoT. The study found that IoT adoption is easier for more digitally mature companies and yields higher returns than other technologies. The document then outlines five vectors for how organizations can implement IoT solutions to improve operations: promoting remote work, automating production processes, improving customer experience, increasing healthcare efficiency, and building smarter infrastructure. Implementing focused IoT projects in these areas can help companies future-proof their operations and adapt to changing business environments.
Digital transformation review no 5 dtr - capgemini consulting - digitaltran...Rick Bouter
This document discusses how most organizations have focused their digital transformation efforts on customer-facing areas rather than operations. It highlights emerging technologies like big data, machine learning, robotics, and 3D printing that can automate and improve operational processes. The document features interviews with thought leaders from companies like ABB, UPS, HMRC, edX, and Stratasys discussing how they are leveraging these technologies to digitize their operations and drive efficiencies. It also examines the underutilization of big data analytics and lack of skills in this area among many organizations.
Breaking Bad Data: The Journey to Data-fuelled Digital TransformationCapgemini
Jorgen Heizenberg explains how a business can harness data both from within and outside the organization to fuel its journey to digital transformation.
Presented at Informatica World 2016 by Jorgen Heizenberg, CTO Netherlands, Capgemini Insights & Data
Can Financial Institutions be the next Digital Masters? Capgemini says YESCapgemini
With Millennials coming of age it is even more important than ever for Financial Institutions to provide a strong digital experience. In order to deliver that Financial Institutions need to become Digital Masters - accelerating their digital business, turn data into insights, transform the customer experience and embrace the mobile mind shift.
Capgemini’s Trends in Transformation powered by HPE is your Jedi Master. Are you ready to become a Digital Master? Join us to start your journey.
Presented at HPE Discover Las Vegas 2016.
Banks are facing a world where profit is being compressed by:
• Historically low interest rates
• COVID-19 related credit losses
• Patchy economic recovery
• Fintech competition
The good news? Research shows that elevating their operational maturity helps banks outmaneuver the threats that tomorrow poses.
Neel Banerjee of Urban Airship and Gene Ehrbar of ISITE Design discuss strategy and tips for making digital disruption a part of business large and small.
INFOGRAPHIC: Fixing the Insurance Industry - how big data can transform custo...Capgemini
Insurers need to adopt customer analytics to improve low customer satisfaction levels and address concerns around data privacy. They should establish transparent data privacy policies, invest in data management infrastructure, and appoint a data leader to oversee the organization's overall data strategy. Customer analytics can help insurers enhance customer experience by gaining a unified view of customers and their transactions.
Embracing Digital Technology: A New Strategic ImperativeCapgemini
New research from Capgemini Consulting and MIT Sloan Management Review reveals why organizations are struggling to drive Digital Transformation and the need for C-level leadership.
The study – involving over 1,500 executives in 106 countries – reveals that while the potential opportunity of Digital Transformation is absolutely clear, the journey to get there is not.
Embracing a More Connected Future Using IoTCognizant
The document discusses how companies can accelerate their adoption of IoT technologies to gain business benefits. It summarizes the findings of a study that assessed organizations' digital maturity levels and their progress in adopting IoT. The study found that IoT adoption is easier for more digitally mature companies and yields higher returns than other technologies. The document then outlines five vectors for how organizations can implement IoT solutions to improve operations: promoting remote work, automating production processes, improving customer experience, increasing healthcare efficiency, and building smarter infrastructure. Implementing focused IoT projects in these areas can help companies future-proof their operations and adapt to changing business environments.
Digital transformation review no 5 dtr - capgemini consulting - digitaltran...Rick Bouter
This document discusses how most organizations have focused their digital transformation efforts on customer-facing areas rather than operations. It highlights emerging technologies like big data, machine learning, robotics, and 3D printing that can automate and improve operational processes. The document features interviews with thought leaders from companies like ABB, UPS, HMRC, edX, and Stratasys discussing how they are leveraging these technologies to digitize their operations and drive efficiencies. It also examines the underutilization of big data analytics and lack of skills in this area among many organizations.
From Defender to an Attacker, Lari Hämäläinen, Managing Partner, McKinsey Dig...Salesforce Finland
Presentation (shareable slides) from Lari Hämäläinen, McKinsey Digital & Analytics Managing Partner, held in Salesforce Dreamforce to You event in Helsinki on Nov 23rd, 2017.
Accenture’s 2014 High Performance Finance Research shows that CFOs are concentrating on cost-effectively serving a worldwide consumer base while reducing operational spend.
For more information view us on www.accenture.com/ConsumerGoods
The document provides an excerpt from an HFS Research report on the top 10 source-to-pay (S2P) service providers. It discusses how procurement is transforming from a back-office cost-focused function to an "ecosystem builder" role. Client expectations of S2P services are evolving to focus on outcomes over cost reduction. While emerging technologies are driving new possibilities, adoption remains limited. The report evaluates 12 S2P providers on execution, innovation, and customer satisfaction to rank the top 10. Accenture is ranked #1 based on its design, strategy, and scale capabilities across the S2P process.
PwC: New IT Platform From Strategy Through ExecutionCA Technologies
Glenn Hobbs, PwC’s technology consulting director, shares how PwC’s new IT Platform can provide the framework to transform IT organizations so they can quickly incorporate the right technology and focus on collaboration and innovation to help solve the most-critical business problems.
For more information on DevOps solutions from CA Technologies, please visit: http://bit.ly/1wbjjqX
COVID-19 has increased the need for intelligent decisioning through AI, but ROI is not guaranteed. Here's how to accelerate AI outcomes, according to our recent study.
The digital revolution is coming to procurement. While many businesses have embraced eProcurement systems and cloud-based tools, digital procurement demands more than that. Is your business ready? Learn three considerations before you move forward.
The document discusses how chief financial officers (CFOs) can accelerate the maturity of their finance operations to become "future-ready". It identifies four levels of operations maturity (efficient, stable, predictive, future-ready) and argues that CFOs should aim to reach the future-ready level. To do so, the document recommends that CFOs: 1) understand that the ultimate goal is to become a strategic partner to the business; 2) take key steps like using data, automation, and cloud technology; and 3) learn how to leapfrog maturity levels by strengthening ecosystem relationships. Reaching future-readiness could result in higher efficiency, profitability, and the ability to discover new revenue streams.
Your cognitive future in retail industryTero Angeria
Cognitive + retail = the future
Welcome to the age of cognitive computing, where intelligent machines simulate human brain capabilities to help solve society’s most vexing problems. For retail,cognitive computing has already arrived, and its potential to transform the industry is enormous. Cognitive systems are driving more personalized
shopping experiences and helping unearth customer trends. Our research reveals that retail leaders globally are poised to embrace this groundbreaking technology more holistically and, by doing so, will redefine the future in retail.
Your Digital Journey is Being Mapped by Your CustomersCapgemini
Capgemini's Scott Clarke talks with with MIT Sloan Management Review contributing editor Michael Fitzgerald about the impact of digital transformation and the reception of the research in the market.
This document discusses new realities in collaborative business between consumer goods companies and retailers. It notes that consumers now demand more transparency and accountability. The Consumer Goods Forum brings together 400+ companies to address these issues. They are working on initiatives like consumer engagement principles to build trust with consumers and evolve toward value networks organized around consumer needs. Digital technologies will enable new forms of collaboration between companies in areas like product transparency, last-mile delivery, and consumer engagement. Companies that master both digital capabilities and transformation management can increase profits and market valuation.
Applied Innovation for the UnorganizationCapgemini
Many organizations are not designed to innovate effectively or fast. They lack the necessary processes, talent, risk tolerance and leadership alignment, as well as a culture that encourages, rewards and promotes innovation. In order to innovate effectively, the traditional organizations need to embrace the “Unorganization” structure to meet today’s market demands.
Capgemini’s new and tested global Applied Innovation Exchange network, breaks the traditional model; instead taking a multi-party collaborative approach and balancing external and internal thinking to assist organizations in cultivating and applying innovation within their enterprises, and specifically to their most strategic business processes.
Presented by Lanny Cohen, Group Chief Technology Officer, Capgemini at Sogeti’s VINT Symposium
Learn more on Capgemini’s Applied Innovation Exchanges: https://www.capgemini.com/applied-innovation-exchange
Foundry's Digital Business research was previously published under the IDG Communications brand. The study outlines the strategies and technologies that organizations are adopting to successfully complete their journey to become a digital business.
Accelerating Digital Business in a Cloud-First WorldPerficient, Inc.
According to research firm IDC, by 2018 more than 50% of enterprise IT infrastructures and software investments will be cloud based. What does that mean for you in a competitive landscape? Without a cloud foundation to drive digital transformation, your ability to compete will be crippled.
Guest speaker Gard Little, an IDC analyst, and Joel Thimsen, a director of cloud and DevOps at Perficient, launched our new Cloud First, Business-Driven webinar series, designed for line of business and IT leaders, exploring how to bring corporate strategies to life with the cloud.
Our cloud experts highlighted key findings of IDC research and shared Cloud First strategies for:
-Adopting a digital business mindset and customer-centric mantra
-Achieving business optimization and intelligence goals
-Overcoming organizational velocity challenges
-Accelerating new strategies and innovation
-Creating value and increasing profitability
In a world of digital disruption, how ready are Swiss companies to face the digital challenge? Accenture assessed the digital maturity of the largest Swiss companies and industries and offers insights into how to seize the digital opportunity.
Big Data Analytics: The Move Toward Rapid ExperimentationBrillio
1. The document discusses the need for companies to adopt rapid experimentation with big data projects to address challenges in connecting data insights to decision-making.
2. Common challenges include vague business cases, shifting problem scopes, and an overemphasis on tools over business problems.
3. Rapid experimentation is presented as the answer, with the key being to work quickly on multiple fronts so that some experiments lead to impactful business insights, rather than expecting every project to produce ground-breaking findings.
Data- and database security & GDPR: end-to-end offerCapgemini
This document discusses Capgemini and Sogeti's end-to-end offering for database security and GDPR compliance. It outlines a four-phase approach including a GDPR readiness assessment, roadmap development, privacy impact assessment, and implementing database security solutions. Each phase has defined activities, timelines, and results to help organizations assess their GDPR compliance and secure databases containing personal data. The offering is designed to help organizations address new accountability and security requirements under the upcoming GDPR regulation.
With the proliferation of technology, banking customers are living in a connected world with their experience from other industries influencing their expectations from their financial services provider. This has led to an evolving customer-bank relationship necessitating banks to be more customer-centric by embedding themselves in customers’ lives to meet rising customer experience expectations. However, banks have been facing challenges in meeting customer expectations, as they are troubled with legacy challenges both in terms of technology and culture. This document aims to understand and analyze the trends in the banking industry that are expected to drive the dynamics of the banking ecosystem in the near future.
From Defender to an Attacker, Lari Hämäläinen, Managing Partner, McKinsey Dig...Salesforce Finland
Presentation (shareable slides) from Lari Hämäläinen, McKinsey Digital & Analytics Managing Partner, held in Salesforce Dreamforce to You event in Helsinki on Nov 23rd, 2017.
Accenture’s 2014 High Performance Finance Research shows that CFOs are concentrating on cost-effectively serving a worldwide consumer base while reducing operational spend.
For more information view us on www.accenture.com/ConsumerGoods
The document provides an excerpt from an HFS Research report on the top 10 source-to-pay (S2P) service providers. It discusses how procurement is transforming from a back-office cost-focused function to an "ecosystem builder" role. Client expectations of S2P services are evolving to focus on outcomes over cost reduction. While emerging technologies are driving new possibilities, adoption remains limited. The report evaluates 12 S2P providers on execution, innovation, and customer satisfaction to rank the top 10. Accenture is ranked #1 based on its design, strategy, and scale capabilities across the S2P process.
PwC: New IT Platform From Strategy Through ExecutionCA Technologies
Glenn Hobbs, PwC’s technology consulting director, shares how PwC’s new IT Platform can provide the framework to transform IT organizations so they can quickly incorporate the right technology and focus on collaboration and innovation to help solve the most-critical business problems.
For more information on DevOps solutions from CA Technologies, please visit: http://bit.ly/1wbjjqX
COVID-19 has increased the need for intelligent decisioning through AI, but ROI is not guaranteed. Here's how to accelerate AI outcomes, according to our recent study.
The digital revolution is coming to procurement. While many businesses have embraced eProcurement systems and cloud-based tools, digital procurement demands more than that. Is your business ready? Learn three considerations before you move forward.
The document discusses how chief financial officers (CFOs) can accelerate the maturity of their finance operations to become "future-ready". It identifies four levels of operations maturity (efficient, stable, predictive, future-ready) and argues that CFOs should aim to reach the future-ready level. To do so, the document recommends that CFOs: 1) understand that the ultimate goal is to become a strategic partner to the business; 2) take key steps like using data, automation, and cloud technology; and 3) learn how to leapfrog maturity levels by strengthening ecosystem relationships. Reaching future-readiness could result in higher efficiency, profitability, and the ability to discover new revenue streams.
Your cognitive future in retail industryTero Angeria
Cognitive + retail = the future
Welcome to the age of cognitive computing, where intelligent machines simulate human brain capabilities to help solve society’s most vexing problems. For retail,cognitive computing has already arrived, and its potential to transform the industry is enormous. Cognitive systems are driving more personalized
shopping experiences and helping unearth customer trends. Our research reveals that retail leaders globally are poised to embrace this groundbreaking technology more holistically and, by doing so, will redefine the future in retail.
Your Digital Journey is Being Mapped by Your CustomersCapgemini
Capgemini's Scott Clarke talks with with MIT Sloan Management Review contributing editor Michael Fitzgerald about the impact of digital transformation and the reception of the research in the market.
This document discusses new realities in collaborative business between consumer goods companies and retailers. It notes that consumers now demand more transparency and accountability. The Consumer Goods Forum brings together 400+ companies to address these issues. They are working on initiatives like consumer engagement principles to build trust with consumers and evolve toward value networks organized around consumer needs. Digital technologies will enable new forms of collaboration between companies in areas like product transparency, last-mile delivery, and consumer engagement. Companies that master both digital capabilities and transformation management can increase profits and market valuation.
Applied Innovation for the UnorganizationCapgemini
Many organizations are not designed to innovate effectively or fast. They lack the necessary processes, talent, risk tolerance and leadership alignment, as well as a culture that encourages, rewards and promotes innovation. In order to innovate effectively, the traditional organizations need to embrace the “Unorganization” structure to meet today’s market demands.
Capgemini’s new and tested global Applied Innovation Exchange network, breaks the traditional model; instead taking a multi-party collaborative approach and balancing external and internal thinking to assist organizations in cultivating and applying innovation within their enterprises, and specifically to their most strategic business processes.
Presented by Lanny Cohen, Group Chief Technology Officer, Capgemini at Sogeti’s VINT Symposium
Learn more on Capgemini’s Applied Innovation Exchanges: https://www.capgemini.com/applied-innovation-exchange
Foundry's Digital Business research was previously published under the IDG Communications brand. The study outlines the strategies and technologies that organizations are adopting to successfully complete their journey to become a digital business.
Accelerating Digital Business in a Cloud-First WorldPerficient, Inc.
According to research firm IDC, by 2018 more than 50% of enterprise IT infrastructures and software investments will be cloud based. What does that mean for you in a competitive landscape? Without a cloud foundation to drive digital transformation, your ability to compete will be crippled.
Guest speaker Gard Little, an IDC analyst, and Joel Thimsen, a director of cloud and DevOps at Perficient, launched our new Cloud First, Business-Driven webinar series, designed for line of business and IT leaders, exploring how to bring corporate strategies to life with the cloud.
Our cloud experts highlighted key findings of IDC research and shared Cloud First strategies for:
-Adopting a digital business mindset and customer-centric mantra
-Achieving business optimization and intelligence goals
-Overcoming organizational velocity challenges
-Accelerating new strategies and innovation
-Creating value and increasing profitability
In a world of digital disruption, how ready are Swiss companies to face the digital challenge? Accenture assessed the digital maturity of the largest Swiss companies and industries and offers insights into how to seize the digital opportunity.
Big Data Analytics: The Move Toward Rapid ExperimentationBrillio
1. The document discusses the need for companies to adopt rapid experimentation with big data projects to address challenges in connecting data insights to decision-making.
2. Common challenges include vague business cases, shifting problem scopes, and an overemphasis on tools over business problems.
3. Rapid experimentation is presented as the answer, with the key being to work quickly on multiple fronts so that some experiments lead to impactful business insights, rather than expecting every project to produce ground-breaking findings.
Data- and database security & GDPR: end-to-end offerCapgemini
This document discusses Capgemini and Sogeti's end-to-end offering for database security and GDPR compliance. It outlines a four-phase approach including a GDPR readiness assessment, roadmap development, privacy impact assessment, and implementing database security solutions. Each phase has defined activities, timelines, and results to help organizations assess their GDPR compliance and secure databases containing personal data. The offering is designed to help organizations address new accountability and security requirements under the upcoming GDPR regulation.
With the proliferation of technology, banking customers are living in a connected world with their experience from other industries influencing their expectations from their financial services provider. This has led to an evolving customer-bank relationship necessitating banks to be more customer-centric by embedding themselves in customers’ lives to meet rising customer experience expectations. However, banks have been facing challenges in meeting customer expectations, as they are troubled with legacy challenges both in terms of technology and culture. This document aims to understand and analyze the trends in the banking industry that are expected to drive the dynamics of the banking ecosystem in the near future.
Capgemini reports on the major 2017 trends in the payments industry which revolve around three core areas of payment instruments, regulatory and industry initiatives, and key stakeholder strategies. Currently, the global payments industry is undergoing a paradigm shift with an influx of technology, demographic, and regulatory dynamics. While the customer facing part of the value chain continues to witness high levels of innovation, service providers are still grappling with back-end infrastructure enhancements. Trends such as new opportunities in the payments industry in terms of adoption of Open Application Programming Interfaces (APIs), growth in digital payments, innovation in cross-border payments, and challenges from the entry of alternative service providers are impacting the industry in terms of fostering competition, nurturing innovation, and enhancing process and system-related efficiencies.
Insurance, Gen Y and Internet of Things: World Insurance Report 2016 InfographicCapgemini
The evolution of the Internet of Things, combined with changing behaviors and preferences from Gen Y customers, is pushing the insurance industry toward massive disruption. This year’s Report explores how these trends are driving an urgent need for insurers to transform or risk falling behind new competitors.
1) The document discusses wealth trends among high-net-worth individuals (HNWIs) in the Asia-Pacific region. It finds that between 2006-2014, HNWI population and wealth in Asia-Pacific grew the fastest worldwide, at annual rates of 8.5% and 11.4% respectively.
2) A key trend is the expected wealth transfer of about 80% of Asia-Pacific wealth to the next generation over the next 15 years. This will require wealth management firms to provide support and training in holistic financial planning.
3) Availability of lending solutions and leveraging digital capabilities to improve customer experience will be important for wealth management firms to plan for the future in Asia-Pacific
The Innovation Game: Why & How Businesses are Investing in Innovation CentersCapgemini
With tech startups rapidly eating into traditional sectors, large organizations face an increased pressure to innovate. The challenge is that traditional innovation approaches are broken. A recent study revealed that only 5% of R&D staff feel highly motivated to innovate. In certain sectors, more than 85% of new products fail and an overwhelming 90% of companies consider they are too slow in launching new products and services.
The weaknesses of traditional innovation approaches have led some organizations to explore different avenues and seek new inspiration. These organizations have launched innovation centers in major technology hubs with the explicit mandate to accelerate digital innovations. These innovation centers, comprising teams of people and often physical sites, are established in a global tech hub. The goal is to leverage the ecosystem of startups, venture capitalists, accelerators, vendors, and academic institutions that these hubs provide.
Major global technology hubs are the preferred destinations for setting up innovation centers. 60% of companies that have set up these centers have a presence in the Silicon Valley but many more hubs are emerging – the top 10 cities in our analysis represent only 33% of total innovation centers. The US and Europe have the largest share with 29% of total innovation centers closely respectively, followed by Asia at 25%. Penetration varies significantly between sectors; manufacturing is a clear leader at 58%, but despite facing increasing pressures from digital disruptions, Financial Services lags at only 28%.
It is extremely challenging to make a success of innovation centers. Success factors include clarity on the role of the innovation center, governance for innovation implementation, and a strong connection with the rest of the business.
United States Wealth Report 2015 infographicCapgemini
United States Wealth Report 2015 infographic highlights the key findings of the report sections - Market Sizing, HNWI Behaviors and the Spotlight on Automated Advice
The presentation introduces a paper concerned with the following 3 questions:
1. What are the main topics in the current Knowledge Economics research?
2. What gaps in current research exist and what are promising research avenues for the future?
3. What are the most crucial components in the process of creating knowledge outputs?
The purpose of this paper is to extend the earlier work by Capgemini and the State University of New York at New Paltz on the contributions to the mini-track on Knowledge Economics at the Hawaii International Conference on System Sciences (HICSS). In the present work, they analyze 16 contributions from 2012 to 2016 and based on the analysis, they propose the Six Pillars of Knowledge Economics framework. The proposed framework articulates that six elements are essential to generate knowledge outputs: Innovation Capability, Leadership, Human Capital, Information Technology Resources, Financial Resources, and Innovation Climate.
INFOGRAPHIC: Smart contracts between hype and realityCapgemini
Smart contracts have the potential to significantly impact the financial services industry by reducing costs and increasing efficiency. A smart contract is a computer program stored on a blockchain that automatically executes transactions when predefined conditions are met. Key benefits include lower administration costs through automation, reduced settlement times, and increased transparency and trust. However, challenges remain around privacy, scalability, regulatory issues, and developing talent with smart contract skills. As the technology matures over the next few years, mainstream adoption by financial firms is expected to begin in 2020.
Cybersecurity-Anforderungen in IT-Sourcing-Projekten meistern – Ein Leitfaden...Capgemini
Managing Cybersecurity demands in IT sourcing projects: A guideline using the example of Identity & Access Management. This presentation outlines the topic of Identity & Access Management in complex IT landscapes and IT services supply chains by the help of practical examples and by comparing reality and cyberspace. It also makes recommendations for the access management for organizational IT systems.
Blockchain: How the bitcoin technology can change the public sectorCapgemini
What is blockchain and how can blockchain be used for the public sector in Germany? These are the main questions which will be answered by this presentation and via a use case which the authors implemented prototypically.
By Christof Tinnes, Carmen Eisenacher and Phillip Pham, Capgemini Germany
The Currency of Trust: Why Banks and Insurers Must Make Customer Data Safer a...Capgemini
Are banks and insurers a safe pair of hands when it comes to customer data? Our global survey of more than 180 senior data privacy and security professionals – as well as 7,600 consumers – found that less than a third (29%) of these organizations offer both strong data privacy practices and a sound security strategy. Just one in five (21%) are highly confident that they can detect a cybersecurity breach.
This picture has so far not unduly affected consumers’ perceptions of the industry. We found that 83% of consumers trust banks and insurers when it comes to data. And while one in four institutions have reported being victim of a hack, just 3% of consumers believe their own bank or insurer has ever been breached. However, with the pending General Data Protection Regulation (GDPR) regulations, this trust factor is likely to change as transparency increases. Financial organizations have to reveal a data breach 72 hours after the incident.
Banks and insurance firms have a clear incentive therefore to fortify their defences. As well as avoiding the prohibitive fines and penalties that will result from compromised data, protecting privacy offers a strategic business advantage. Addressing security concerns will drive greater adoption of low-cost digital channels. We found that security concerns deter nearly half of consumers (47%) from using digital channels. It will also reduce churn and attract competitors’ customers – 74% of consumers would switch their bank or insurer in the event of a data breach.
Preparing to be a trusted data steward is no easy task, however. It means raising the bar on multiple dimensions:
• Aligning data practices with consumers’ expectations
• Finding innovative ways of providing non-intrusive security to consumers
• Building the capabilities required to monitor cyber risks on a real-time basis
• Revisiting the data governance model.
Building your reputation for data privacy and robust security is definitely challenging. But, those who strike the right chord with consumers will enjoy a competitive advantage over their peers. The winners will be those who triumph in the trust game.
2014 FITC Fitness Professional Survey Report InfographicBryan K. O'Rourke
In 2014 the Fitness Industry Technology Council conducted this survey with 688 group ex and personal trainer professionals responding on their use of technology.
How Can Retailers Walk the Tight rope Between Personalization and Privacy?Capgemini
Retailers struggle to balance personalization with privacy concerns. While consumers appreciate personalized offers, they are skeptical about how retailers collect and use their personal data. Only 14% of retailers are seen positively in both personalization and protecting privacy. To succeed, retailers must build trust through transparency about data use, give consumers control over their data, and demonstrate the value of personalization without being intrusive. Consumer sentiment on these issues varies globally.
Given that digitization had such a transformative effect on customer behavior and relationships, it is perhaps not surprising that many organizations focused their digital transformation efforts on the customer experience front-end. However, in the race to focus on the customer, it was all too easy to ignore operations. Our 2013 research with MIT Sloan Management Review found that while 40% of digital initiatives were focused on the customer experience, this dropped to 26% for operations...
Source : https://www.capgemini-consulting.com/going-big-operations-analytics
Consumer insights: Finding and Guarding the Treasure Trove InfographicCapgemini
Consumer Product (CP) companies operate in an industry where the fundamental rules of the game are changing. The growth of e-commerce, the ability to bypass retailers, the rise of private labels, and the advent of niche CP startups are just some of the trends that are reshaping the sector. Find out the latest findings from our Consumer Insights Infographic.
This document discusses applied innovation and how organizations can better foster innovation. It argues that the traditional hierarchical organizational structure is ill-equipped for innovation in today's fast-paced disruptive environment. Instead, it advocates for an "unorganization" model with an open ecosystem approach, collaborative culture, and agile processes to enable applied innovation. The document outlines Capgemini's applied innovation framework and exchange platform to help clients engage in multi-disciplinary innovation.
The innovation game: Why and how business are investing in innovation centersRick Bouter
The document discusses why companies are increasingly launching innovation centers. It notes that 52% of Fortune 500 companies have been disrupted since 2000, so companies need to innovate or risk being disrupted themselves. Innovation centers are teams and sometimes physical spaces located in tech hubs that allow companies to leverage local startups, investors, and academics to accelerate innovation. They pursue goals like developing new products/services, designing business models, connecting with startups, and understanding customers. The document outlines different types of innovation centers and how they can speed up innovation processes.
The document discusses why companies are establishing innovation centers. It notes that 52% of Fortune 500 companies have been disrupted since 2000, so companies need to innovate or risk failure. Innovation centers are teams or physical spaces located in tech hubs that leverage local startups and ecosystems to accelerate innovation. Their goals include developing new products/services, designing business models, connecting with startups, and understanding customers. They provide benefits like speeding innovation and attracting talent. Common models include in-house labs, university residences, community anchors, and outposts.
The Innovation Game: Why & How Businesses are Investing in Innovation Centers Capgemini
With tech startups rapidly eating into traditional sectors, large organizations face an increased pressure to innovate. The challenge is that traditional innovation approaches are broken. A recent study revealed that only 5% of R&D staff feel highly motivated to innovate. In certain sectors, more than 85% of new products fail and an overwhelming 90% of companies consider they are too slow in launching new products and services.
The weaknesses of traditional innovation approaches have led some organizations to explore different avenues and seek new inspiration. These organizations have launched innovation centers in major technology hubs with the explicit mandate to accelerate digital innovations. These innovation centers, comprising teams of people and often physical sites, are established in a global tech hub. The goal is to leverage the ecosystem of startups, venture capitalists, accelerators, vendors, and academic institutions that these hubs provide.
We interviewed leaders of innovation centers and conducted an extensive research study of the 200 largest companies in the world to identify best practices and critical success factors.
Global technology hubs are the preferred destinations for setting up innovation centers. 60% of companies that have set up these centers have a presence in the Silicon Valley but many more hubs are emerging – the top 10 cities in our analysis represent only 33% of total innovation centers. The US had the largest share with 31% of total innovation centers closely followed by Europe at 30% & Asia at 22%. Penetration varies significantly between sectors; manufacturing is a clear leader at 58%, but despite facing increasing pressures from digital disruptions, Financial Services lags at only 28%.
Innovation centers offer a range of benefits. They:
• Accelerate the speed of innovation
• Provide a fresh source of ideas
• Enhance risk-taking ability
• Attract talent
• Drive employee engagement
• Build a culture of innovation.
It is extremely challenging to make a success of innovation centers. The long list of critical success factors is a testimony to the size of the challenge. These factors range from clarity on the role of the innovation center to governance for innovation implementation. For example, innovation centers should not peer so far out into the future that it becomes disconnected from current realities. But, it should not confine itself too closely to the parent’s current operations to make breakthrough innovation impossible.
The advent of thriving technology hubs has created an innovation ecosystem that traditional organizations can tap into. By combining the culture and approach of innovation centers with their budget firepower and access to markets and customers, traditional organizations have an excellent opportunity to re-energize their innovation capability.
Transforming businesses through design maria niiniharju, idean, part of capge...Capgemini
Design Thinking can lead to measurable business value very fast - lowering development costs, improving efficiency, driving adoption, improving brand recognition and also driving employee engagement. However, lasting value often requires a cultural transformation and approaching business challenges more holistically - this is where design-led transformation truly pays off. How can human centric approach make the biggest, boldest impact in 2018 and beyond?
Janne Lautanala is the General Manager of Open Innovation at Wärtsilä Corporation. He advocates for a customer-centric approach to innovation and open innovation. Some key points:
- 52% of Fortune 500 companies from 2000 are now gone due to lack of adapting to change. Most businesses expect to enter new segments in 3 years.
- Wärtsilä is opening customer-centric acceleration centers to co-create innovations with startups, customers, and partners using design thinking. The centers rapidly test and incubate new business models and digital innovations.
- Ecosystem thinking is important, with the acceleration centers collaborating within industries, academia, technology companies, startups, and
How to Reduce the Risk of New Technology Commercialization FailureIntelCollab.com
The document discusses a webinar on reducing the risk of new technology commercialization failures. It provides biographies of the speakers, Clay Phillips and Arik Johnson. The webinar will cover lean innovation and intelligence methods. Lean innovation involves customer discovery, hypothesis testing with minimal viable products, and pivoting based on validation of the business model and product-market fit. Two case studies will be discussed: a flow battery technology startup and applying habits for a large healthcare provider. The document encourages participants to ask questions during the webinar.
Nina Simosko outlines the concept of full lifecycle innovation, which moves ambitious ideas from research and development labs through applied R&D with industry partners and into the development and commercialization of technology products and platforms. She describes the four phases of full lifecycle innovation as open innovation, applied R&D, product and platform development, and commercialization. Each phase requires different activities, partners, mindsets and criteria for progressing the ideas to the next stage, with the ultimate goal of transforming initial ideas into market realities that make a difference for enterprises.
The document outlines a strategy for business innovation in the UK from 2011-2015. It identifies problems like low business investment and long timelines for returns. The strategy focuses on accelerating innovation from concept to commercialization. It provides support through priority industry areas, knowledge transfer networks, technology centers, and demonstration projects. New support mechanisms like the Tech City LaunchPad are also introduced to better support smaller, earlier stage companies.
Simon McDougall, Regional Leader EEMA, McKinsey – How Should Startups Engage ...Techsylvania
This document discusses how startups can interact successfully with large corporations. It notes that corporations are increasingly viewing interactions with startups as important to drive innovation and transformation. It outlines various models for corporate-startup collaboration, including joint ventures, pilots, incubators, and acquisitions. The document advises startups to understand industry trends, identify potential collaborators, prepare clear strategic pitches, think long-term about partnerships, and understand what corporations need from partners to succeed.
1. The document discusses AstraZeneca's IT strategy and transformation to a world-class IT function, including insourcing a large portion of its IT work.
2. AstraZeneca's IT transformation focused on improving customer service, simplifying processes, supporting business goals, and delivering projects faster while significantly reducing IT costs from $1.75 billion in 2013 to a projected $915 million in 2017.
3. Metrics show improvements in critical outages, incident response times, project delivery times, backups, and customer satisfaction as AstraZeneca's IT function shifted from being far from world class to exceeding industry benchmarks.
Presentation at the International Industry-Academia Workshop on Cloud Reliability and Resilience. 7-8 November 2016, Berlin, Germany.
Organized by EIT Digital and Huawei GRC, Germany.
Twitter: @CloudRR2016
World Innovation Forum Survey Full Details FinalDianne
The document discusses a survey on innovation conducted by Capgemini. Some key findings:
- Innovation leaders (over 75% success rate) significantly outperform the market financially over 5 years.
- Most companies continued innovating during the recession, with leaders using it as a transformation opportunity.
- Successful innovation is customer-focused, intentional, and creates value.
- Day-to-day business demands are the top barrier to breakthrough innovation.
- Innovation leaders engage employees at all levels and take advantage of external partners and customers more than others.
- Having executive commitment to innovation and aligning innovation with strategic vision correlates with success.
Accenture's report explains how wise pivot could save South African companies that are finding it hard to convert opportunities into actual value. Read more.
In our sixth annual Technology Trends report, we outline eight trends that could potentially disrupt the way businesses engage their customers, how work gets done, and how markets and industries evolve.
Stay ahead of the technology curve with Deloitte's Tech Trends reports: http://deloi.tt/2wfFfFB
The document discusses factors for success and failure in innovation. It outlines an innovation growth model with 5 phases (adhoc, program, co-creation, eco-innovation, value chain innovation) and the challenges of moving between each phase. Key success factors discussed are people, management processes, tools, and opening innovation processes to external partners through co-creation.
Ontario Centres of Excellence (OCE) was established in 1987 by the Ontario government to invest in industry-academic research collaborations. OCE invests in over 500 projects annually, attracting additional funding from industry partners. It works with 40 academic institutions and over 750 companies. OCE's programs help create new startups and facilitate the commercialization of research from universities and colleges for the benefit of Ontario's economy.
Voima Ventures helps founders accelerate the growth of deep technology ventures into global markets. They do this by investing in science-driven innovation combined with entrepreneurial teams, and providing access to global networks and capital. Their values include integrity, teamwork, high ambition, and building growth through innovation. They collaborate closely with research institutions like VTT to generate deal flow and invest in science ventures and spinoffs.
Ähnlich wie The rise of innovation empires Infographic (20)
This document outlines 10 top trends in the healthcare industry for 2022 according to research by Capgemini. The trends include: 1) COVID-19 fast-tracking digital health and remote care delivery; 2) A focus on patient-centric, personalized care and shoppable healthcare experiences; 3) Adopting a whole-patient approach and understanding social determinants of health; 4) Using real-time healthcare data and IoMT to improve medical management; 5) Increased involvement of non-traditional players like BigTech firms; 6) Modernization efforts and cloud adoption in the industry; 7) Prioritizing pricing transparency and shoppable healthcare; 8) Increased focus on data privacy and security; 9) Margin pressures triggering
A combination of factors − the pandemic, catastrophic weather events, evolving policyholder expectations, and insurers’ drive for operational efficiency and future relevance − are sparking P&C industry changes.
In a post-COVID, new-normal environment, the most strategic insurers are building resilient, crisis-proof enterprises poised to take advantage of emerging and future business opportunities. They are leveraging advanced data analytics and novel technologies to assure agility and achieve positive revenue and customer satisfaction outcomes. Competitive advantage will hinge on accelerated digitalization and faster go-to-market. Therefore, win-win partnerships and embedded services with InsurTechs and other ecosystem players are critical.
Read Capgemini’s Top P&C Insurance Trends 2022 for a glimpse at the tactical and strategic initiatives carriers are undertaking to boost customer-centricity, product agility, intelligent processes, and an open ecosystem to ensure profitable growth and future-readiness.
This analysis provides an overview of the top trends in the commercial banking sector as they shift to technology high gear to boost client efficiency and battle a volatile, uncertain, competitive, and evolving landscape.
First, it was retail banking. Now, advanced technology is shifting to – and disrupting − the commercial banking space. Many commercial banks, known for paperwork, red tape, and branch dependency, were unprepared to support clients during their post-COVID-19 ramp-up. But now, the digital pivot to new mindsets, partnerships, and processes is in overdrive.
As commercial banks grapple with competition from FinTechs, BigTechs, and alternative lenders, their inability
to fulfill SME demands and pandemic after-shocks necessitates transformative process changes and a move
to experiential, sustainable, and inclusive banking models. We expect banks to strive to meet the demands
of corporate clients and SMEs by digitally transforming critical workflows and improving client experience.
Additionally, incremental process improvements in the middle and back-office that leverage intelligent
automation will keep the competition at bay because engaged clients are loyal.
Adopting newer methods to mine data and moving to as-a-Service models will prepare commercial banks
to flexibly respond to newcomers and find ways to co-exist through effective collaboration. The time has come for commercial banks to put transformation on the fast track as lending losses in wallet and market share could spill over to other functions!
How incumbents react and respond to 2022 trends could determine their relevancy and resiliency in the years ahead.
The Covid-19 pandemic necessitated the payments industry undergo a facelift, sparked by novel approaches from new-age players, fostered by industry consolidation, and customers’ demand for end-to-end experience. Crossing the threshold, the industry is entering a new era – Payments 4.X, where payments are embedded and invisible, and an enabling function to provide frictionless customer experience. As customers make a permanent shift to next-gen payment methods, Digital IDs are critical for a seamless payment experience. The B2B payments segment is witnessing rapid digitization. BigTechs, PayTechs, and industry newcomers are ready to jump in with newfangled solutions to help underserved small to medium-sized businesses (SMBs).
As incumbents struggle with profits, new-age firms are forging ahead to take the lead in the Payments 4.X era by riding the success of non-card products and services. The new era demands collaboration, platformification, and firms can unleash full market potential only by embracing API-based business models and open ecosystems. Data prowess and enhanced payment processing capabilities are inevitable to thrive ahead. The clock is ticking for banks and traditional payments firms because the competitive advantage is not guaranteed forever. As industry players seek economies of scale, consolidations loom, and non-banks explore new territories to threaten incumbents’ market share. While all these 2022 trends are at play, central bank digital currency (CBDC) is emerging globally and might open a new chapter in the current payments landscape.
As we slowly move out of the pandemic, financial services firms have learned the criticality of virtual engagement to business resilience. Wealth management firms will need capabilities to cater to new-age clients and deliver new-age services. This report aims to understand and analyze the top trends in the Wealth Management industry this year and beyond.
A year ago, our Top Trends in Wealth Management report emphasized how the pandemic sparked disruption and digital transformation and changing investor attitudes around Environmental, Social, and Corporate Governance (ESG) products. As we begin 2022, many of those trends continue to hold as COVID-19’s wide-reaching effects continue to influence the wealth management industry.
As wealth management (WM) firms supercharge their digital transformation journeys, investments in cybersecurity and human-centered design are becoming critical to building superior digital client experience (CX). Another holdover trend − sustainable investing – is gaining mainstream attention and generating increasingly sophisticated client demands. Data and analytics capabilities will become ever more essential for ESG scoring and personalized customer engagement. As large financial services firms refocus on their wealth management business while new digital players make industry strides, competition is becoming historically intense. Not surprisingly, client experience is the new battleground.
This analysis provides an overview of the top trends in the retail banking sector driven by the competition, digital transformation, and innovation led by retail banks exploring novel ways to create and retain value in evolving landscape.
COVID-19 caught banks off guard and shook legacy mindsets to the core. With 20/20 (2020) hindsight, firms are more aware, digitally resilient, and financially stable as they head into 2022. The trials of the past 18 months forced firms to shore up existing business and consider new models and revenue streams.
Customer-centricity remains at the top of most FS agendas and is a 2022 focal point. Banks will focus on achieving operational excellence as diligently as delivering superior CX. In 2022 and beyond, it will be paramount for FIs to explore and invest in new technologies to remain relevant and resilient.
Banking 4.X will arrive in full force in 2022 with platform-supported firms monetizing diverse ecosystem capabilities and aggressively harvesting data to create experiential customer journeys through intelligent and personalized engagements. The new era will compel future-focused banks to finally abandon legacy infrastructure and collaborate with third-party specialists to solidify their best-fit, long-term roles. Increasingly, open platforms will make banks invisible as banking becomes embedded into customer lifestyles. At the same time, banks will shed asset-heavy models and shift to the cloud for greater agility, speed to market, and faster innovation. The shift will act as a precursor to adopting new technologies on the horizon – 5G and Decentralized Finance.
The recent past was filled will extraordinary lessons for financial institutions. Now is the time to act on those learnings and move forward profitably.
While COVID-19 has sparked the demand for life insurance, it has also exposed the operating model vulnerabilities in distribution, servicing, and customer retention. In a post-COVID, new-normal environment, insurers need to enhance their capabilities around advanced data management and focus on seamless and secure data sharing to provide superior CX and hyper-personalized offerings. Accelerated digitalization and faster go-to-market are vital to remaining competitive, and win-win partnerships with ecosystems are critical in the journey.
Read our Top Life Insurance Trends 2022 to explore the tactical and strategic initiatives carriers undertake to acquire competencies around customer centricity, product agility, intelligent processes, and an open ecosystem to ensure profitable growth and future readiness.
Property & Casualty Insurance Top Trends 2021Capgemini
The Property & Casualty insurance landscape is evolving quickly with the changing risk landscape, entry of new players, and changing customer expectations. The ripple effects of COVID-19 on the P&C insurance industry and natural disasters such as forest fires have adversely impacted insurance firm books.
In this scenario, to ensure growth and future-readiness, the most strategic insurers strive to be ‘Inventive Insurers’ – assuming a customer-centric approach, deploying intelligent processes, practicing business resilience and go-to-market agility, and embracing an open ecosystem.
Read our Property & Casualty Insurance Top Trends 2021 report to explore the strategies insurers are adapting to remain competitive amidst the evolving business landscape and how they can explore new ways to enhance their profitability.
A combination of factors such as demographic changes, evolving consumer preferences, and desire to become operationally efficient were already spurring changes in the life insurance industry. Enter 2020 – the COVID-19 pandemic is having a significant impact on the industry.
At the peak of disruption, the focus was on ensuring business continuity, but new initiatives are cropping up to tackle the challenges as the industry is adapting to the new normal.
Furthermore, COVID-19 has acted as a catalyst, pushing life insurers to prioritize their efforts on improving customer centricity, developing go-to-market agility, making processes intelligent, building business resilience, and embracing the open ecosystem.
Read our Life Insurance Top Trends 2021 report to explore the strategies insurers are adopting to manage the changing market dynamics.
The uncertainty of 2020 is setting the global tone for the immediate future in the financial services industry. So it is no surprise banks are laser-focused on business resilience, emphasizing both financial and operational risks. The need to adapt quickly to new normal conditions through virtual customer engagement is clear.
Customer centricity continues to drive commercial banks’ solution designs. And, the pandemic compelled products that deliver immediate client value ‒ quick digital onboarding, seamless lending, and support for small and medium-sized enterprises (SMEs). The onus is now on banks to go to market more quickly, which requires the implementation of intelligent processes and integrating corporates’ enterprise resource planning (ERP) systems with banking workflows.
To achieve go-to-market agility, banks across the globe are investing in and collaborating with FinTechs. Many of these partnerships are focused on boosting digital lending and providing seamless support to anxious small-business clients in need of assurance.
With newfound impetus for FinTech collaboration, commercial banks have picked up their step on the path toward OpenX. COVID-19 made it evident that survival during turbulence is manageable through collaboration with ecosystem players.
Read our Top Trends in Commercial Banking 2021 report to explore the strategies banks are adapting to transform their businesses from a product-led, siloed model to an experiential and agile plan.
When we published the Top Trends in Wealth Management 2020, little did we foresee the pandemic that would sweep through the world and disrupt life as we knew it. Yet, when we reviewed last year’s trends, we found that many still hold and some have taken on even greater relevance. One such trend is sustainable investing, which had begun to gain prominence as investors became more aware of ESG considerations, and firms rolled out more sustainable investing offerings. Another trend that has accelerated in the post-COVID world is the importance of investing in omnichannel capabilities and technologies such as artificial intelligence (AI) to enhance personalization and advisor effectiveness. The pandemic has driven wealth management firms to accelerate their digital transformation journey, with some immediate focus areas being interactive client communications and digital advisor tools.
There is no denying that time is of the essence. Yes, budgets are tight, but the Open X ecosystem offers wealth management firms opportunities to reimagine their operating models and deliver excellent customer experience cost-effectively.
Top trends in Payments: 2020 highlighted the payments industry’s flux driven by new trends in technology adoption, innovative solutions, and changing consumer behavior. The pandemic has tested the digital mastery of players, who are already grappling with transition. Non-cash transactions are on a robust growth path, accelerated by increased adoption during COVID-19. Regulators are working to instill trust and address non-cash payments risk amid unparalleled growth as players collaborate to quell uncertainty. Regional initiatives, such as the P27 (Nordics real-time payments system) and the EPI (European Payments Initiative), are gaining traction in response to country-level fragmentation and competition.
Investment in emerging technologies is looked upon as an elixir to mitigate fraud, data-driven offerings are being considered for providing value-added propositions, and distributed ledger technology is in focus for digital currency solutions, efficiency enhancement, and cost gains. New players, such as retailers/merchants, are integrating payments into their value chains while technology giants are upscaling their financial services game by weaving offerings around payments as a center stage. Constrained by budgets, firms consider business models such as Platform-as-a-Service (PaaS) to provide cost-effective and superior customer experience.
A combination of factors, including demographic changes, evolving consumer preferences, and regulatory and compliance mandates, were already spurring change in the health insurance industry. Enter 2020 and the COVID-19 pandemic, which is having sweeping implications for the industry.
At the peak of disruption, the focus was on ensuring business continuity, but new initiatives are cropping up to tackle the challenges as the industry adapts to the new normal.
Furthermore, some changes are here to stay, and it will be prudent for the industry players to be resilient to the market shifts by being agile, improving member centricity, making processes intelligent, and embracing the open ecosystem.
Read our Health Insurance Top Trends 2021 report to explore the strategies insurers are adopting to manage the external pressures.
The banking industry’s resilience is being tested as banks navigate through a remarkable 2020 filled with uncertainties. The impact of COVID-19 has been about setting the tone for future operational models. Retail banks have shifted focus towards integrated risk management with a more holistic view of operational risks. Adapting to the new normal, banks have prioritized cost transformation while engaging customers virtually. Incumbents sought to be more responsible within fast-changing environmental conditions and ESG remained a critical focus.
To provide more experiential services, banks are leveraging techniques such as segment-of-one to hyper-personalize offerings while aiming to humanize digital channels for increased engagement. Banks are also revamping middle and back offices, going beyond the front end leveraging intelligent processes. Open X is enabling banks to play on their strengths and use the expertise of ecosystem players. Going forward, banks are poised to become an enhanced one-stop shop by providing consumers value-adding FS and non-FS experiences.
To acquire customers in cost-effective manner, retail banks are tapping value-based propositions ‒ such as POS financing and mortgage refinancing. Further, Banking-as-Service provides incumbents a way to provide their high-value offerings to other players. In preparation for the future, banks will be looking to improve their go-to-market agility by leveraging the benefits of cloud. This analysis outlines the top 10 trends in retail banking for 2021.
Explore how Capgemini’s Connected autonomous planning fine-tunes Consumer Products Company’s operations for manufacturing, transport, procurement, and virtually every other aspect of the supply-value network in a touchless, autonomous way.
Financial services is undergoing a paradigm shift that is forcing incumbent retail banks to rethink growth strategies as they struggle to remain relevant. Growing competition from BigTechs, FinTech firms, and challenger banks has added to the complexity created by increasingly stringent regulatory and compliance requirements. Customers now expect a seamless customer journey and personalized offerings because they have become accustomed to top-notch individualized service from GAFA giants Google, Apple, Facebook, and Amazon. The changing ecosystem offers established banks new, unexplored opportunities and encourages a transition beyond traditional products to meet the exacting requirements of today’s customers. Bank collaboration with FinTech and RegTech partners is becoming commonplace. Incumbents are exploring point-of-sale financing and unsecured consumer lending, while they also boost their digital channel competencies to reach a broader customer base. Banks are beginning to accept open APIs and are working with third-party specialists to create an open shared marketplace. Technological advancements such as AI are fueling efforts to evolve customer onboarding and touchpoint processes. Increasingly, banks are turning to design thinking methodology to understand the customer journey, extract deep insights, and develop a more refined user experience across the customer lifecycle.
Our analysis of the top retail banking trends for 2020 offers a glimpse into the fast-changing banking ecosystem and explores the tools and solutions being used to face new-age challenges.
Aspects of the life insurance industry have remained constant for years – and so have premiums. Traditional savings products have taken a huge hit in terms of attractiveness because low interest-rates prevail. Meanwhile, the risk landscape is shifting, and insurers need to align better with the emerging business environment, manage changing customer preferences, and improve operational efficiencies. Within today’s scenario, industry players are undertaking tactical and strategic shifts in attempts to manage unpredictable market dynamics. Insurers must develop alternative products to breathe new life into policies and leverage emerging technologies (artificial intelligence (AI), analytics, and blockchain) to improve efficiency, agility, flexibility, and customer-centricity.
Read Top Trends in Life Insurance: 2020 for a look at the innovative steps future-focused insurers are considering to meet industry challenges and opportunities.
The health insurance industry is evolving and undergoing significant changes. As the risk landscape shifts, insurers are working to improve operational efficiencies, meet evolving customer preferences, and align better with the changing business environment. Accordingly, payers must adapt and align business models and offerings. An incisive tactical approach is required to accommodate members’ needs and related emerging risks — medical, health, and environmental. Advanced technologies such as artificial intelligence, analytics, automation, and connected devices are enabling insurers to manage these changes proactively, partner with members, and help to prevent risks, all the while continuing to fulfill payer responsibilities.
Read Top Trends in Health Insurance: 2020 to learn which strategies insurers are adopting to navigate and align with today’s challenges.
Similar to other financial services domains, payments is evolving into an open ecosystem. The EU’s Payment Services Directive (PSD2) pioneered open banking by encouraging banks and established payments players to securely open the systems to foster competition, innovation, and more customer choices. In tandem with non-cash transaction growth, regulations are driving banks and payments firms to expand their array of payment methods and channels. Governments are encouraging financial inclusion by also promoting the adoption of non-cash payments. Increasingly, merchants and corporates seek to offer alternative payment systems because of widespread popularity among consumers. Alternative payments also enable merchants to provide real-time and cross-border payments to boost business efficiency.
Banks, payment firms, card firms, BigTechs, FinTechs, and other players are continuously developing new technology to cash in on market changes. However, data breaches and fraud continue to hinder innovation as firms devote countless resources each year to address security issues. Many governments are also designing new regulations to reduce ecosystem threats. All these measures are expected to make the current ecosystem much more secure and simple for players as well as customers.
Top Trends in Payments: 2020 explores and analyzes payments ecosystem initiatives and solutions for this year and beyond
Monitoring and Managing Anomaly Detection on OpenShift.pdfTosin Akinosho
Monitoring and Managing Anomaly Detection on OpenShift
Overview
Dive into the world of anomaly detection on edge devices with our comprehensive hands-on tutorial. This SlideShare presentation will guide you through the entire process, from data collection and model training to edge deployment and real-time monitoring. Perfect for those looking to implement robust anomaly detection systems on resource-constrained IoT/edge devices.
Key Topics Covered
1. Introduction to Anomaly Detection
- Understand the fundamentals of anomaly detection and its importance in identifying unusual behavior or failures in systems.
2. Understanding Edge (IoT)
- Learn about edge computing and IoT, and how they enable real-time data processing and decision-making at the source.
3. What is ArgoCD?
- Discover ArgoCD, a declarative, GitOps continuous delivery tool for Kubernetes, and its role in deploying applications on edge devices.
4. Deployment Using ArgoCD for Edge Devices
- Step-by-step guide on deploying anomaly detection models on edge devices using ArgoCD.
5. Introduction to Apache Kafka and S3
- Explore Apache Kafka for real-time data streaming and Amazon S3 for scalable storage solutions.
6. Viewing Kafka Messages in the Data Lake
- Learn how to view and analyze Kafka messages stored in a data lake for better insights.
7. What is Prometheus?
- Get to know Prometheus, an open-source monitoring and alerting toolkit, and its application in monitoring edge devices.
8. Monitoring Application Metrics with Prometheus
- Detailed instructions on setting up Prometheus to monitor the performance and health of your anomaly detection system.
9. What is Camel K?
- Introduction to Camel K, a lightweight integration framework built on Apache Camel, designed for Kubernetes.
10. Configuring Camel K Integrations for Data Pipelines
- Learn how to configure Camel K for seamless data pipeline integrations in your anomaly detection workflow.
11. What is a Jupyter Notebook?
- Overview of Jupyter Notebooks, an open-source web application for creating and sharing documents with live code, equations, visualizations, and narrative text.
12. Jupyter Notebooks with Code Examples
- Hands-on examples and code snippets in Jupyter Notebooks to help you implement and test anomaly detection models.
Digital Marketing Trends in 2024 | Guide for Staying AheadWask
https://www.wask.co/ebooks/digital-marketing-trends-in-2024
Feeling lost in the digital marketing whirlwind of 2024? Technology is changing, consumer habits are evolving, and staying ahead of the curve feels like a never-ending pursuit. This e-book is your compass. Dive into actionable insights to handle the complexities of modern marketing. From hyper-personalization to the power of user-generated content, learn how to build long-term relationships with your audience and unlock the secrets to success in the ever-shifting digital landscape.
Project Management Semester Long Project - Acuityjpupo2018
Acuity is an innovative learning app designed to transform the way you engage with knowledge. Powered by AI technology, Acuity takes complex topics and distills them into concise, interactive summaries that are easy to read & understand. Whether you're exploring the depths of quantum mechanics or seeking insight into historical events, Acuity provides the key information you need without the burden of lengthy texts.
UiPath Test Automation using UiPath Test Suite series, part 6DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 6. In this session, we will cover Test Automation with generative AI and Open AI.
UiPath Test Automation with generative AI and Open AI webinar offers an in-depth exploration of leveraging cutting-edge technologies for test automation within the UiPath platform. Attendees will delve into the integration of generative AI, a test automation solution, with Open AI advanced natural language processing capabilities.
Throughout the session, participants will discover how this synergy empowers testers to automate repetitive tasks, enhance testing accuracy, and expedite the software testing life cycle. Topics covered include the seamless integration process, practical use cases, and the benefits of harnessing AI-driven automation for UiPath testing initiatives. By attending this webinar, testers, and automation professionals can gain valuable insights into harnessing the power of AI to optimize their test automation workflows within the UiPath ecosystem, ultimately driving efficiency and quality in software development processes.
What will you get from this session?
1. Insights into integrating generative AI.
2. Understanding how this integration enhances test automation within the UiPath platform
3. Practical demonstrations
4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
Topics covered:
What is generative AI
Test Automation with generative AI and Open AI.
UiPath integration with generative AI
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
How to Get CNIC Information System with Paksim Ga.pptxdanishmna97
Pakdata Cf is a groundbreaking system designed to streamline and facilitate access to CNIC information. This innovative platform leverages advanced technology to provide users with efficient and secure access to their CNIC details.
HCL Notes and Domino License Cost Reduction in the World of DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-and-domino-license-cost-reduction-in-the-world-of-dlau/
The introduction of DLAU and the CCB & CCX licensing model caused quite a stir in the HCL community. As a Notes and Domino customer, you may have faced challenges with unexpected user counts and license costs. You probably have questions on how this new licensing approach works and how to benefit from it. Most importantly, you likely have budget constraints and want to save money where possible. Don’t worry, we can help with all of this!
We’ll show you how to fix common misconfigurations that cause higher-than-expected user counts, and how to identify accounts which you can deactivate to save money. There are also frequent patterns that can cause unnecessary cost, like using a person document instead of a mail-in for shared mailboxes. We’ll provide examples and solutions for those as well. And naturally we’ll explain the new licensing model.
Join HCL Ambassador Marc Thomas in this webinar with a special guest appearance from Franz Walder. It will give you the tools and know-how to stay on top of what is going on with Domino licensing. You will be able lower your cost through an optimized configuration and keep it low going forward.
These topics will be covered
- Reducing license cost by finding and fixing misconfigurations and superfluous accounts
- How do CCB and CCX licenses really work?
- Understanding the DLAU tool and how to best utilize it
- Tips for common problem areas, like team mailboxes, functional/test users, etc
- Practical examples and best practices to implement right away
Taking AI to the Next Level in Manufacturing.pdfssuserfac0301
Read Taking AI to the Next Level in Manufacturing to gain insights on AI adoption in the manufacturing industry, such as:
1. How quickly AI is being implemented in manufacturing.
2. Which barriers stand in the way of AI adoption.
3. How data quality and governance form the backbone of AI.
4. Organizational processes and structures that may inhibit effective AI adoption.
6. Ideas and approaches to help build your organization's AI strategy.
Building Production Ready Search Pipelines with Spark and MilvusZilliz
Spark is the widely used ETL tool for processing, indexing and ingesting data to serving stack for search. Milvus is the production-ready open-source vector database. In this talk we will show how to use Spark to process unstructured data to extract vector representations, and push the vectors to Milvus vector database for search serving.
Ocean lotus Threat actors project by John Sitima 2024 (1).pptxSitimaJohn
Ocean Lotus cyber threat actors represent a sophisticated, persistent, and politically motivated group that poses a significant risk to organizations and individuals in the Southeast Asian region. Their continuous evolution and adaptability underscore the need for robust cybersecurity measures and international cooperation to identify and mitigate the threats posed by such advanced persistent threat groups.
Fueling AI with Great Data with Airbyte WebinarZilliz
This talk will focus on how to collect data from a variety of sources, leveraging this data for RAG and other GenAI use cases, and finally charting your course to productionalization.
AI 101: An Introduction to the Basics and Impact of Artificial IntelligenceIndexBug
Imagine a world where machines not only perform tasks but also learn, adapt, and make decisions. This is the promise of Artificial Intelligence (AI), a technology that's not just enhancing our lives but revolutionizing entire industries.
5th LF Energy Power Grid Model Meet-up SlidesDanBrown980551
5th Power Grid Model Meet-up
It is with great pleasure that we extend to you an invitation to the 5th Power Grid Model Meet-up, scheduled for 6th June 2024. This event will adopt a hybrid format, allowing participants to join us either through an online Mircosoft Teams session or in person at TU/e located at Den Dolech 2, Eindhoven, Netherlands. The meet-up will be hosted by Eindhoven University of Technology (TU/e), a research university specializing in engineering science & technology.
Power Grid Model
The global energy transition is placing new and unprecedented demands on Distribution System Operators (DSOs). Alongside upgrades to grid capacity, processes such as digitization, capacity optimization, and congestion management are becoming vital for delivering reliable services.
Power Grid Model is an open source project from Linux Foundation Energy and provides a calculation engine that is increasingly essential for DSOs. It offers a standards-based foundation enabling real-time power systems analysis, simulations of electrical power grids, and sophisticated what-if analysis. In addition, it enables in-depth studies and analysis of the electrical power grid’s behavior and performance. This comprehensive model incorporates essential factors such as power generation capacity, electrical losses, voltage levels, power flows, and system stability.
Power Grid Model is currently being applied in a wide variety of use cases, including grid planning, expansion, reliability, and congestion studies. It can also help in analyzing the impact of renewable energy integration, assessing the effects of disturbances or faults, and developing strategies for grid control and optimization.
What to expect
For the upcoming meetup we are organizing, we have an exciting lineup of activities planned:
-Insightful presentations covering two practical applications of the Power Grid Model.
-An update on the latest advancements in Power Grid -Model technology during the first and second quarters of 2024.
-An interactive brainstorming session to discuss and propose new feature requests.
-An opportunity to connect with fellow Power Grid Model enthusiasts and users.
Webinar: Designing a schema for a Data WarehouseFederico Razzoli
Are you new to data warehouses (DWH)? Do you need to check whether your data warehouse follows the best practices for a good design? In both cases, this webinar is for you.
A data warehouse is a central relational database that contains all measurements about a business or an organisation. This data comes from a variety of heterogeneous data sources, which includes databases of any type that back the applications used by the company, data files exported by some applications, or APIs provided by internal or external services.
But designing a data warehouse correctly is a hard task, which requires gathering information about the business processes that need to be analysed in the first place. These processes must be translated into so-called star schemas, which means, denormalised databases where each table represents a dimension or facts.
We will discuss these topics:
- How to gather information about a business;
- Understanding dictionaries and how to identify business entities;
- Dimensions and facts;
- Setting a table granularity;
- Types of facts;
- Types of dimensions;
- Snowflakes and how to avoid them;
- Expanding existing dimensions and facts.
How to Interpret Trends in the Kalyan Rajdhani Mix Chart.pdfChart Kalyan
A Mix Chart displays historical data of numbers in a graphical or tabular form. The Kalyan Rajdhani Mix Chart specifically shows the results of a sequence of numbers over different periods.
How to Interpret Trends in the Kalyan Rajdhani Mix Chart.pdf
The rise of innovation empires Infographic
1. The Rise of
Innovation Empires
321 4No. of Centers 5 6 7
Legend
Silicon Valley and Western Europe continue to be hotbeds of
innovation while new innovation centers spring up in Australia, and South Asia
From July 2015 to February 2016, 56 innovation
centers opened in 20 countries with 11 more
opening soon
Innovation centers are launching in tech hubs where
localized expertise and networks align with digital
transformation road maps
Majority of new innovation centers operate as
accelerators
Accelerator
UniversityResidence
Other
Innovation Outpost
In-House Innovation Lab
Types of New Innovation Centers
55%33%
7%
3%
2% Accelerator (55%) emerges as the
most common type of innovation center
followed by In-house Innovation Lab
(33%)
Innovation centers seek collaboration to plug into the
ecosystem to develop new products and services that
enhance the digital customer experience
Note: The percentages may not add up to 100% since the innovation centers may have multiple objectives; N= 67
4%
3%
13%
28%
51%
Others
ImproveOperational
Efficiency
EnhanceCustomer
Experience
Product Innovation/
ConceptDevelopment
Partnering with Ecosystem
Key Objectives of New Innovation Centers
email: dti.in@capgemini.com
Learn more at: https://www.capgemini-consulting.com/the-innovation-game
Financial Services and Electronics & IT sectors lead
others in opening new innovation centers
From July 2015 to February 2016, the number of innovation centers grew
the highest in Financial Services (by 48%), and Consumer Products
(by 20%) sectors
Sector-Wise Distribution of New Innovation Centers - Global
N= 67, a total of newly opened and due-to-be-opened innovation centers
Innovation centers are investing in digital technologies
responsible for market disruption and evolution
N= 67, a total of newly opened and due-to-be-opened innovation centers
N= 67, a total of newly opened and due-to-be-opened innovation centers
Cultivates relationships with startups
and provides them opportunities to
work actively with the company on
technology development
The innovation engine for their
companies, these centers are
typically large in size, and perform
all innovation activities from
inception to prototyping using an
in-house approach
Small teams based in technology
hubs, typically Silicon Valley, with
an idea to be involved in the tech
community, without committing
significant investment
A center set up at a university
campus to drive innovation through
university researchers
Note: The percentages may not add up to 100% since the innovation centers may have multiple focus areas; N= 67
Key Focus Areas of New Innovation Centers
6%
10%
10%
12%
12%
13%
21%
Manufacturing Technology and Robotics
Cybersecurity
Financial Technology(Fintech)
Cloud and Software
Internetof Things/Smart Cities
Big Data/Analytics
Biotech and Digital Healthcare
Accelerator In-House Innovation Lab
University Residence Innovation Outpost
24%
21%
16%
6%
6%
6%
5%
3%
13% Electronicsand IT
Manufacturing
Chemical
Telecom
Aviation
Automotive
Other
Bankingand Financial Services
Consumer Products and Retail
@ Prophet
Brian Solis
Principal Analyst, Altimeter Group, a Prophet Company
brian@altimetergroup.com
Jerome Buvat
Head of Digital Transformation Institute
jerome.buvat@capgemini.com
Contact Us:
@capgeminiconsulFollow us on Twitter:
From July 2015 to February 2016, the number of innovation centers grew the
highest in Asia (by 29%) and US (by 26%)
Geographic Distribution of New Innovation Centers
ly opened and due to be opened innovation cente
33%
24%
7%
36%
Rest of the World
Europe
US
Asia
*Maps not to scale
Bangalore (4)
Mumbai (1)
Nashik (1)
Dubai (1)
Abu Dhabi (1)
Herzliya (1)
Yakum (1)
Beijing (2)
Singapore (3)
Asia
Toronto (1)
Kitchener (1)
Ferndale (1)
Everett (1)
Boston (2)
Medellin (1)
Sao Paulo (1)
Atlanta (3)
Melbourne (2)
Sydney (2)
North and South America
Australia
Paris (2)
Naas (1)
Belfast (1)
London (4)
Gloucestershire (1)
Merseyside (1)
Western Europe
Silicon Valley (5)
Irvine (1)
Pasadena (1)
Berlin (1)
Darmstadt (1)