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The Future of Business 
Citizenship
10 Insights that Will 
Convince You to Embrace 
Business Citizenship 
NOW
We surveyed 8,000 Millennials 
In 17 countries
4 
Why Millennials Matter 
1 The Millennial Survey 2014 
Deloitte Touche Tohmatsu Limited, 2014 
2,3 Global Mobile Media Consumption: Reaching Millennials 
InMobi, February 2013
1. Millennials have 
given up on 
government.
1. Millennials have 
given up on 
government. 
73%
1. Millennials have 
given up on 
government. 
73%
2. They expect 
business to pitch in.
2. They expect 
business to pitch in. 
83%
2. They expect 
business to pitch in. 
82%
” 
“
But…
3. They don’t expect 
business to do it alone.
3. They don’t expect 
business to do it alone. 
69%
” 
“
Millennials are ready 
to reward business 
that are doing good…
4. With their Loyalty 
71%
5. And with their 
Recommendations 
78%
Good business 
citizens are seen 
as…
6. Leaders 
80%
7. Employers of 
Choice 
74%
8. Genuine 
77%
9. Trustworthy 
76%
However, Millennials 
say…
10. Business is NOT 
meeting expectations
Does business also have 
a communications problem? 
79%
Corporate Citizenship + 
Purpose as the 
path to…
Opportunity India
The 2% Rule
The 2% Rule
Indian Millennials
Indian Millennials
Where are the next…
The Future of Business Citizenship: A Roadmap to Connecting Business Needs and Millennials' Expectations

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