This document provides an introduction to robotic process automation (RPA). It defines RPA as software technology that automates digital tasks by creating software robots or "bots" to learn, mimic, and execute rules-based business processes. The document outlines the key benefits of RPA such as greater productivity, accuracy, cost savings, integration across platforms, improved customer experiences, and scalability. It also distinguishes RPA from other forms of automation and discusses the Egyptian RPA market.

1. Introduction to RPA
Robotic Process Automation
Hamdy Elasawy
Automation Lead

2. HELLO!
I am Hamdy Elasawy
SW & Automation Tech Lead
Iam here to enlighten your mind about RPA
Automation.
You can find me at
linkedin.com/in/hamdyelasawy/
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3. Software
Automation
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4. “
If you hate it,Automate it.
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5. What is Automation
▸ Automation is a term for technology
applications where human input is minimized.
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▸ In other words, automation is to leave the
work to be done by a machine/robot and only
supervise it’s output.

6. Types of Automation
▸ Hardware Automation
▹ To automate industrial work by machines
or hardware robots
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▸ Software Automation
▹ To automate business flow or sw
interactions using scripts and sw robots

7. Types of software automation
Basic automation
Process automation
Integration automation
Artificial intelligence (AI)
automation
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8. Basic automation
Basic automation takes simple, rudimentary tasks and automates them.
This level of automation is about digitizing work by using scripts and tools,
such as using a script to get the most searched term on google.
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9. Process automation
Process automation manages business processes for uniformity and
transparency.
For example, automatically send employee payrolls at the end of the month by
a robot.
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10. Integration automation
Integration automation is where machines can mimic human tasks and repeat
the actions once humans define the machine rules.
“digital worker”, where we can have multiple process automation that is
handled by a robot.
One example is to have a robot that calculates employees payroll and send
them for management confirmation, and another robot that takes the
confirmed sheet and start sending money to employees.
A robot that manages these two process is an integration automation robot.
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11. Artificial intelligence (AI) automation
The most complex level of automation is artificial intelligence (AI) automation.
The addition of AI means that machines can “learn” and make decisions based
on past situations they have encountered and analyzed.
For example analysis emails through NLP to understand Customer Request and
start handling it once verifying the customer using document processing on the
attached files.
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12. SW Automation features
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Workflow automation
Workflow automation solutions
use rules-based logic to perform
tasks with limited to no human
interaction.
Decision management
Decision management solutions
model, manage and automate
business decisions through
machine learning.
Document processing
Document processing solutions
combine artificial intelligence
and deep learning to streamline
the processing of business
documents.
Process mapping
Process mapping solutions can
improve operations by
identifying bottlenecks and
enabling cross-organizational
collaboration.

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Type of data
Structured
RDA RPA
Non Structured
Intelligent
automation

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RDA vs RPA

15. RPA
Robotic Process Automation (RPA)
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16. “RPA is probably the fastest path to digital
transformation and one of the most efficient
and effective.
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17. What is RPA
▸ Robotic Process Automation (RPA) is software technology that’s easy for
anyone to use to automate digital tasks.
▸ With RPA, software users create software robots, or “bots”, that can learn,
mimic, and then execute rules-based business processes.
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Robotic Process Automation software bots can interact with any application or system the same way people do
except that RPA bots can operate around the clock, nonstop, much faster and with 100% reliability and precision.

18. Benefits of RPA
▸ Greater Productivity
▸ Greater Accuracy
▸ Cost Savings & Fast ROI
▸ Integrate Across Platforms
▸ Customer Experiences
▸ Harness Artificial Intelligence (AI)
▸ Scalability
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19. Greater Productivity
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RPA bots create step-change in employee productivity by accelerating workflows
and enabling more work to get done by executing processes independently.
In document-intensive industries like financial services, insurance and in the public
sector, RPA bots can handle form filling and claims processing all hands-free.
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20. Greater Accuracy
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With 100% accuracy there is no rework and near-perfect compliance.
Automating with RPA is enabling industries such as finance, healthcare and life sciences to
leverage the reliability of bots to achieve strict compliance standards.
Robotic Process Automation in accounting is enabling new levels of speed and precision in
order-to-cash and procure-to-pay processes.
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21. Cost Savings & Fast ROI
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The intuitive, code-free interface allows anyone to quickly master bot creation and start driving
ROI.
For the average employee, that means regaining 40% of their time each day that was wasted
on manual digital administrative tasks.
In industries like healthcare the value of automating is amplified by the critical importance of
error-free, compliant process execution to patient outcomes.
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22. Integrate Across Platforms
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RPA is application agnostic so you’ll never need to upgrade
or replace existing systems for RPA to work.
Bots enable enterprises to live the dream of eliminating
technology siloes by seamlessly connecting across all
software tools regardless of function and department, in
both front office and back office.
The result? Achieve never-before seen enterprise-wide
efficiencies and collaboration that taps into the true value of
your human capital investment.
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23. Customer Experiences
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In the front office, attended RPA bots help agents interact with customers by doing all the
system and data entry legwork, resulting in reduced call handling time (AHT) and a 50%
improvement in customer experience at the same time. Industries such as telecommunications
and life sciences deploy bots to streamline customer inquiry handling and smoothly respond to
spikes in call volumes.
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24. Harness Artificial Intelligence (AI)
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When artificial intelligence (AI) is combined with RPA to create Intelligent Automation,
automating extends by an order of magnitude, able to draw on the 80% of enterprise data that’s
unstructured.
In procure-to-pay, automate invoice processing of non-standard vendor invoices. In insurance,
automate extracting claims data and detecting potential fraud.
In HR, automate request intake by understanding the employee’s intent.
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25. Scalability
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RPA enables high-volume business processes to be more elastic and able to adapt in uncertain
times and changing environments.
Flexibly handle any work load planned or unplanned by expanding your Digital Workforce the
moment it’s required.
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26. RPA Vs Classic
Automation
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1. RPA can plug and play with all applications and systems, current and legacy.
2. RPA is intuitive to use
3. RPA empowers your workforce
4. Start, stop, and scale — your Digital Workforce of RPA bots on demand
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27. RPA vs Automation
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28. RPA vs IPA
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31. RPA Egyptian
Market
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32. RPA
Egyptian
Market
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33. RPA Egyptian
Market
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