2. CROSS CULTURAL
• Cross-cultural management is the art of recognizing, comprehending
and navigating cultural differences within the business world. It
requires an in-depth exploration of the complex network of beliefs,
values, behavioural norms, communication styles, and business
customs across different cultures.
3. CROSS CULTURAL LEADERSHIP
• Cross cultural leadership refers to the ability to effectively lead the
people from different cultural backgrounds. It involves understanding,
respecting and leveraging the diverse values, believes and practices
that individuals bring to the work place.
4. IMPORTANCE
Understanding Cultural Differences:
In an increasingly globalized business environment, organizations
grapple with the challenge of working across cultures. Culturally diverse
teams must learn to collaborate effectively.
Consider the case of the International Air Transport Association (IATA),
which represents 230 airlines and employs staff from 140 nationalities
across 74 countries. Historically, IATA’s corporate mindset leaned
toward Western ideas, with limited appreciation for fast-growing
markets in India, China, and other parts of Asia.
5. • Effective Communication: Adapt communication styles to resonate
with different cultural backgrounds.
• Collaboration: Encourage teamwork and collaboration among
culturally diverse team members.
• Ethical Sensitivity: Navigate cultural norms and ethical considerations
in decision-making.
• Cultural Intelligence: Leaders must be culturally intelligent, bridging
gaps and appreciating diverse perspectives.
7. DECISION MAKING
• Cross-cultural decision making is a fascinating field that explores how
people from different cultures approach and make decisions.
• Organizations seek to develop a better understanding of cross-cultural
and multidisciplinary learning, decision-making, and leadership
development. The focus is on fostering innovation more efficiently
and effectively, ultimately leading to better leadership in smarter
organizations.
8. Factors
• Geographical and Historical Context: Cultural constructs vary across regions
and historical backgrounds. Understanding these differences is crucial for
decision-making.
• Sociological Factors: Social norms, values, and communication styles
impact how decisions are made.
• Organizational Culture: Each organization has its unique culture, affecting
decision-making processes.
• Team Dynamics: Cross-cultural teams bring diverse perspectives,
influencing choices.
• Technology Interactions: Technological advancements shape decision-
making approaches