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About  SimpleSignal SimpleSignal is a service provider of a disruptive technology that is radically changing the way the world communicates and is altering the current business models of the largest telecommunication companies on earth. This chaos of change amidst the giants will create an opportunity for SimpleSignal to bring our solution of converged voice, video and data over broadband to small to medium business (SMB). There is a dramatic transformation in telecommunications that leverages the power of the Internet to enable next generation communications capabilities. It uses a broadband Internet connection to carry local and long distance voice calls instead of the public switched telephone network. (PSTN)  SimpleSignal stands to have the single biggest impact on business since the invention of the telephone itself. Our astounding feature set enables business efficiencies that have until now been unknown. Businesses want to simplify and unify their business communications. Business people want One place to check all their personal and business voicemails, One number that rings all their phones, One mailbox that contains their email and voicemail sound files, One place where all calls and IM are purposely directed and managed according to their agenda; this is the power of One, the power of SimpleSignal Unified Communications.  The key to our success is our unrelenting focus on our customers. Our goal is to exceed established performance standards while offering our customers innovative communication solutions coupled with the highest personal service. We place primary importance on the individual and their company. We fully recognize the vital part our customers play in our organization and strive to work together to solve even the most challenging problems with patience, wisdom and integrity. This in our opinion is the only way a company can be successfully operated for the long term.  SimpleSignal has gathered a team of engineers and IT professionals that are highly experienced in the telecom market space. We endeavor to be the industry's single most knowledgeable resource of emerging data, video and voice technologies. Thank you for choosing SimpleSignal as your telecommunications partner.  SimpleSignal We Make Business VoIP simple
Network High Level Network Diagram
Network
Security Risks   Traditional voice security problems are simple and well-understood. In the PSTN world, security problems include fraudulent use of service, privacy concerns, and loss of service. These security issues have had the same underlying technology problems and solutions for decades. The same cannot be said for IP Telephony. IP Telephony has the same security issues as traditional telephony, including fraudulent use of service, privacy concerns, and loss of service. Even though traditional telephony has faced and solved these very same issues, placing calls and their corresponding signaling onto an IP infrastructure changes the dynamics of how these fundamental security considerations must be addressed. Many groups of technology problems must be successfully identified and addressed during the migration from traditional voice services to an IP Telephony environment.  Client Authentication   To help ensure that calls placed on the SimpleSignal VoIP network are from a trusted user, SimpleSignal VoIP clients and servers support two forms of authentication depending on the customer premises equipment (CPE). IP phones and Mediatrix use SIP Digest Authentication. Digest authentication uses the MD5 digest hash. Enterprise gateways for PBXs use IP Security (IP Sec) authentication header (AH). SimpleSignal sets the passwords on the IP phones before they are shipped. Telnet access is disabled to the phones for security because it is not encrypted. In 2005, SimpleSignal deployed a CPE Manager in our network for secure upgrades, which will be the SMARTS in-charge system. If a customer desires, we can assist with setting up a TFTP service at their premises.  F irewalls   Implementing firewalls and filters between network voice and data segments also is recommended by NIST. Firewalls provide a single point of focus for security policies. These policies define which resources have access to other resources and simultaneously provide an activity log. Firewalls can be stand-alone devices or incorporated into routers, VPN devices, or an IDS.  A firewall is strongly recommended for all SimpleSignal VoIP configurations. SimpleSignal installs and supports Session Initiation Protocol (SIP)-aware firewalls that are optimized for VoIP. The firewall filters the VoIP signaling based on the source address and only allows SIP messages that originate from SimpleSignal’s proxies to reach the IP phones. We have certified several integrated routers that include firewall functionality, as well as a number of firewalls, for use on the SimpleSignal VoIP network.   VoIP & SIP Trunking Security
[object Object],[object Object],[object Object],[object Object],VoIP allows businesses to move away from traditional PBX systems and integrate their voice and data communication into a single converged IP network. The popularity of Hosted VoIP service is especially on the rise because of its cost-saving attributes and advanced calling features. What is Hosted Voice Over IP?
Ultimate flexibility Nothing matches Hosted PBX for companies with an outside salesforce, multiple locations, remote workers or work from home employees. 100% scalable as big as you want to grow! Scale your business simply and cost effectively by ordering exactly the number of phone extensions you need with the features you need now.  Security and Reliability Fully redundant geographic hosted server locations in Denver, Co and Irvine, CA, and carrier-class equipment with backup power systems and secure co-lo facilities. Simplify Communications Management Provides full support from your desktop to your final calling destination, you can rest assured that you’ve simplified at least one area of your business. Get the best calling features without purchasing equipment   There are breakthrough calling features being added to our service on a regular basis. Keep up with the latest productivity enhancing solutions and applications without buying any equipment. No Capital Expense! No depreciation, no financing of equipment. There is no need for customer premise equipment (CPE), dedicated telephone equipment that resides at your office – as is necessary with traditional PBX systems.  Lower ongoing maintenance costs Moves, adds and changes are easily accomplished through an administrator interface or a quick phone call to SimpleSignal customer support.  Unite all your workers, regardless of their physical location All employees can access the full features of your phone system whether in satellite offices or home offices, anywhere, any time. Save money with free on-net calling. All calls between your SimpleSignal-connected offices and remote workers are free. (See Calling Features for Remote Office and SimpleSignal Anywhere) All employees can access the full features of your phone system whether in satellite offices or home offices, anywhere, any time. Save money with free on-net calling. All calls between your SimpleSignal-connected offices and remote workers are free. (See Calling Features for Remote Office and SimpleSignal Anywhere) All employees can access the full features of your phone system whether in satellite offices or home offices, anywhere, any time. Save money with free on-net calling. All calls between your SimpleSignal-connected offices and remote workers are free. (See Calling Features for Remote Office and SimpleSignal Anywhere) All employees can access the full features of your phone system whether in satellite offices or home offices, anywhere, any time. Save money with free on-net calling. All calls between your SimpleSignal-connected offices and remote workers are free. (See Calling Features for Remote Office and SimpleSignal Anywhere) Benefits
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Key Features ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],What is SIP Trunking?
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],SIP Trunking Benefits
[object Object],[object Object],[object Object],[object Object],[object Object],Features Service Details ,[object Object],[object Object],[object Object],[object Object],[object Object],Benefits Target Users ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The End User Proposition:
Simultaneous Ring ,[object Object],[object Object],[object Object],Remote Office Enterprise Assistant Toolbar Account Codes/Auth Codes  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Employee Productivity Features
Additional Productivity Features
Two methods exist: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],How Does It Work?
Disaster Recovery - Carrier Level
Non-Reachable Specify alternate routing rules for a trunk that is unreachable No Fear! - Customer Level
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Mobility Features
Hosted Exchange ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],By calling into your virtual assistant you can: Effortless voice navigation on the world’s most powerful platform, Microsoft TM  Hosted Exchange, creates the ultimate anywhere, anytime, mobile business experience. Applications
Manage your key communication functions within Salesforce.com.  Salesforce has found its voice ,[object Object],[object Object],[object Object],[object Object],[object Object],SimpleSignal Connector Our online connector appears in the sidebar of every Salesforce page and ties to your deskphone. No headset required! “Click-to-call” any Salesforce Contact or Account phone number. Key Features and Benefits Applications
Reduce communication costs while you increase CRM productivity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Key Features Applications ACT! has found it’s voice
[object Object],[object Object],[object Object],[object Object],Read your  voicemail  on your  phone  or in email Applications Voice2Text Just read your voicemails on your cell phone or in email. Your mobile, home and work voicemails are sent to you as text messages. Now you can understand the message with just a glance.
You’ll also receive your voicemail in email as an MP3 attachment. Plus, you can still call into your voicemail to hear the message. Benefits of SimpleScribe - No Changes Required SimpleScribe is the only service which effortlessly integrates with all major mobile and landline networks to access & retrieve your voicemail - without requiring either you or the phone networks to change a thing. There are no hidden call forwarding fees, you don’t need a new number and there is no software to install. Your voicemail stays on your existing phone’s voicemail system so you can access it the way you always have, if you choose. Or you can listen to your voicemail direct from your email, or access them from SimpleScribe. Applications Voice2Text
All your messages from all your phones in one place. •  One number rings all your phones •  Search and sort voicemails visually •  Forward voicemail messages to friends and co-workers •  Save your messages for life •  Check voicemails online or from any phone •  Retrieve your voicemail from any phone Visual Voicemail Applications
Facebook Applications
Call Me Now Button Applications Click on the Call Me Now Button Place the button on websites, email, Internet ads. When a caller enters your website they can instantly make a call by pressing the web call button.  They will enter a number where they want to be reached and the call will be automatically initiated.  ,[object Object],[object Object],[object Object],[object Object],[object Object],Benefits
Access and control the most popular SimpleSignal calling features from one simple control panel that resides anywhere on your desktop. SimpleSignal Toolbar Applications
Access to SimpleSignal softphone Enter or paste phone number Instant access to your favorite calling features Easy two  minute setup Call button rings your desk phone 949-555-1212 Applications SimpleSignal Toolbar
Manage your important call control options Turn Voice Messaging  on/off here Email notification Send message to this email address Dial “0” to reach this number [email_address] 9495551212 SimpleSignal Toolbar Applications
About SimpleSignal SimpleSignal Network Hosted PBX SIP Trunking Applications Webinar Highlights For more information  contact  [email_address]   or call 1.866.434.4404

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Simplesignalbusinessvoip(Power Point)

  • 1.  
  • 2. About SimpleSignal SimpleSignal is a service provider of a disruptive technology that is radically changing the way the world communicates and is altering the current business models of the largest telecommunication companies on earth. This chaos of change amidst the giants will create an opportunity for SimpleSignal to bring our solution of converged voice, video and data over broadband to small to medium business (SMB). There is a dramatic transformation in telecommunications that leverages the power of the Internet to enable next generation communications capabilities. It uses a broadband Internet connection to carry local and long distance voice calls instead of the public switched telephone network. (PSTN) SimpleSignal stands to have the single biggest impact on business since the invention of the telephone itself. Our astounding feature set enables business efficiencies that have until now been unknown. Businesses want to simplify and unify their business communications. Business people want One place to check all their personal and business voicemails, One number that rings all their phones, One mailbox that contains their email and voicemail sound files, One place where all calls and IM are purposely directed and managed according to their agenda; this is the power of One, the power of SimpleSignal Unified Communications. The key to our success is our unrelenting focus on our customers. Our goal is to exceed established performance standards while offering our customers innovative communication solutions coupled with the highest personal service. We place primary importance on the individual and their company. We fully recognize the vital part our customers play in our organization and strive to work together to solve even the most challenging problems with patience, wisdom and integrity. This in our opinion is the only way a company can be successfully operated for the long term. SimpleSignal has gathered a team of engineers and IT professionals that are highly experienced in the telecom market space. We endeavor to be the industry's single most knowledgeable resource of emerging data, video and voice technologies. Thank you for choosing SimpleSignal as your telecommunications partner. SimpleSignal We Make Business VoIP simple
  • 3. Network High Level Network Diagram
  • 5. Security Risks   Traditional voice security problems are simple and well-understood. In the PSTN world, security problems include fraudulent use of service, privacy concerns, and loss of service. These security issues have had the same underlying technology problems and solutions for decades. The same cannot be said for IP Telephony. IP Telephony has the same security issues as traditional telephony, including fraudulent use of service, privacy concerns, and loss of service. Even though traditional telephony has faced and solved these very same issues, placing calls and their corresponding signaling onto an IP infrastructure changes the dynamics of how these fundamental security considerations must be addressed. Many groups of technology problems must be successfully identified and addressed during the migration from traditional voice services to an IP Telephony environment.  Client Authentication   To help ensure that calls placed on the SimpleSignal VoIP network are from a trusted user, SimpleSignal VoIP clients and servers support two forms of authentication depending on the customer premises equipment (CPE). IP phones and Mediatrix use SIP Digest Authentication. Digest authentication uses the MD5 digest hash. Enterprise gateways for PBXs use IP Security (IP Sec) authentication header (AH). SimpleSignal sets the passwords on the IP phones before they are shipped. Telnet access is disabled to the phones for security because it is not encrypted. In 2005, SimpleSignal deployed a CPE Manager in our network for secure upgrades, which will be the SMARTS in-charge system. If a customer desires, we can assist with setting up a TFTP service at their premises.  F irewalls   Implementing firewalls and filters between network voice and data segments also is recommended by NIST. Firewalls provide a single point of focus for security policies. These policies define which resources have access to other resources and simultaneously provide an activity log. Firewalls can be stand-alone devices or incorporated into routers, VPN devices, or an IDS.  A firewall is strongly recommended for all SimpleSignal VoIP configurations. SimpleSignal installs and supports Session Initiation Protocol (SIP)-aware firewalls that are optimized for VoIP. The firewall filters the VoIP signaling based on the source address and only allows SIP messages that originate from SimpleSignal’s proxies to reach the IP phones. We have certified several integrated routers that include firewall functionality, as well as a number of firewalls, for use on the SimpleSignal VoIP network.   VoIP & SIP Trunking Security
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  • 7. Ultimate flexibility Nothing matches Hosted PBX for companies with an outside salesforce, multiple locations, remote workers or work from home employees. 100% scalable as big as you want to grow! Scale your business simply and cost effectively by ordering exactly the number of phone extensions you need with the features you need now. Security and Reliability Fully redundant geographic hosted server locations in Denver, Co and Irvine, CA, and carrier-class equipment with backup power systems and secure co-lo facilities. Simplify Communications Management Provides full support from your desktop to your final calling destination, you can rest assured that you’ve simplified at least one area of your business. Get the best calling features without purchasing equipment There are breakthrough calling features being added to our service on a regular basis. Keep up with the latest productivity enhancing solutions and applications without buying any equipment. No Capital Expense! No depreciation, no financing of equipment. There is no need for customer premise equipment (CPE), dedicated telephone equipment that resides at your office – as is necessary with traditional PBX systems. Lower ongoing maintenance costs Moves, adds and changes are easily accomplished through an administrator interface or a quick phone call to SimpleSignal customer support. Unite all your workers, regardless of their physical location All employees can access the full features of your phone system whether in satellite offices or home offices, anywhere, any time. Save money with free on-net calling. All calls between your SimpleSignal-connected offices and remote workers are free. (See Calling Features for Remote Office and SimpleSignal Anywhere) All employees can access the full features of your phone system whether in satellite offices or home offices, anywhere, any time. Save money with free on-net calling. All calls between your SimpleSignal-connected offices and remote workers are free. (See Calling Features for Remote Office and SimpleSignal Anywhere) All employees can access the full features of your phone system whether in satellite offices or home offices, anywhere, any time. Save money with free on-net calling. All calls between your SimpleSignal-connected offices and remote workers are free. (See Calling Features for Remote Office and SimpleSignal Anywhere) All employees can access the full features of your phone system whether in satellite offices or home offices, anywhere, any time. Save money with free on-net calling. All calls between your SimpleSignal-connected offices and remote workers are free. (See Calling Features for Remote Office and SimpleSignal Anywhere) Benefits
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  • 15. Disaster Recovery - Carrier Level
  • 16. Non-Reachable Specify alternate routing rules for a trunk that is unreachable No Fear! - Customer Level
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  • 22. You’ll also receive your voicemail in email as an MP3 attachment. Plus, you can still call into your voicemail to hear the message. Benefits of SimpleScribe - No Changes Required SimpleScribe is the only service which effortlessly integrates with all major mobile and landline networks to access & retrieve your voicemail - without requiring either you or the phone networks to change a thing. There are no hidden call forwarding fees, you don’t need a new number and there is no software to install. Your voicemail stays on your existing phone’s voicemail system so you can access it the way you always have, if you choose. Or you can listen to your voicemail direct from your email, or access them from SimpleScribe. Applications Voice2Text
  • 23. All your messages from all your phones in one place. • One number rings all your phones • Search and sort voicemails visually • Forward voicemail messages to friends and co-workers • Save your messages for life • Check voicemails online or from any phone • Retrieve your voicemail from any phone Visual Voicemail Applications
  • 25.
  • 26. Access and control the most popular SimpleSignal calling features from one simple control panel that resides anywhere on your desktop. SimpleSignal Toolbar Applications
  • 27. Access to SimpleSignal softphone Enter or paste phone number Instant access to your favorite calling features Easy two minute setup Call button rings your desk phone 949-555-1212 Applications SimpleSignal Toolbar
  • 28. Manage your important call control options Turn Voice Messaging on/off here Email notification Send message to this email address Dial “0” to reach this number [email_address] 9495551212 SimpleSignal Toolbar Applications
  • 29. About SimpleSignal SimpleSignal Network Hosted PBX SIP Trunking Applications Webinar Highlights For more information contact [email_address] or call 1.866.434.4404