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The IT Search Company
Introduction
The IT Search Company 2 © Splunk Inc. 2009
Founded 2004: First software release in 2006
Headquarters: San Francisco, CA
Employees: 400, based in 8 countries. 10 Offices
Customers: 5600 licensed customers in 90 countries
- Over 50 of the Fortune 100!
Product Downloads: Over 1,500,000 and counting
Doubled in Sales each year from ‘07: $66M in 2010
Last Year-over-year Growth: 98%
Company Background
2
The IT Search Company 3 © Splunk Inc. 2009
O que é Splunk ?
3
Splunk é um motor sofisticado de busca e análise de TI.
O software é instalado em apenas 5 minutos.
É compativel com qualquer plataforma (moderna).
Permite visibilidade de toda sua infraestructura para múltiplos objetivos.
The IT Search Company 4 © Splunk Inc. 2009
“Two-thirds of all IT spending is just
to sustain the business, not to grow
or transform the business”
Source: Gartner, IT Metrics: IT Spending and Staffing Report, 2010
4
The IT Search Company 5 © Splunk Inc. 2009
Situação de uma área de TI atualmente
5
“The amount of digital information that exists in the world is growing at a 60%
CAGR”
- Economist 2010
The IT Search Company 6 © Splunk Inc. 2009
IT MddSSSAAanagement Is Broken
Silosofaredatascatteredeverywhere.Coupledwithdiversetechnologyandprocesses-
troubleshootingiscomplex,timeconsuming,andexpensive.
Storage
ServiceDesk
Applications
Servers
Compliance
Development
Change
Management
Virtualization
Security
Networking
Virtual
Physical
Cloud
70% of IT’s time and budget is devoted to maintaining IT - Gartner
© Splunk Inc. Confidential 2010 7
Additional Sources Core IT Customer-facing IT
Energy
Manufacturing
Shipping RFID
Web
Services
Developers
App
Support
Telecoms
Networking
Desktops
Servers
Security
Data
Warehouse
Storage
Messaging
Shopping
Basket
Clickstream
GPS/Cellular
Virtual
Physical
Cloud
Online
Services
Isolated People, Systems, Tools and Data
© Splunk Inc. Confidential 2010 8
 Splunkisasearchenginefor“machinegenerateddata”
 SearchandanalyzeallthedatayourITinfrastructuregeneratesfroma
singlelocationinrealtime
 Monitorandtroubleshootallyourapplications,serversandnetwork
devicesfromoneplace–inminutesnothours
 Reportandalertonyoursecurityincidentsandcompliancecontrols
Splunk is the Solution!
8
 A godsend for troubleshooting!
 Real-time visibility into and across
ALL the Infrastructure!
 Takes the “SH” out of “IT”
© Splunk Inc. Confidential 2010 9
> ssh 10.1.7.28 –l root
> grep ^From log|sort -uk2,2|awk –F@'{print $2}'|sort|cut –f1-d" "
© Splunk Inc. Confidential 2010 10
© Splunk Inc. Confidential 2010 11
© Splunk Inc. Confidential 2010 12
It’sthe network It’sthe
AppServer
It’sthe database It’suser error
and the blame on…
© Splunk Inc. Confidential 2010 13
A new way to troubleshoot ...
+ =
© Splunk Inc. Confidential 2010 14
Additional Sources Core IT Customer-facing IT
Everything From One Place in Real Time
© Splunk Inc. Confidential 2010 15
Applications
•Web logs
•Log4J, JMS, JMX
•.NET events
•Code and
scripts
Networks
• CDRs, IPDRs
• syslog
• SNMP
• netflow
Databases
• Configurations
• Audit/querylogs
• Tables
• Schemas
Virtual Machines
• Hypervisor
• Guest OS
• Guest Apps
Linux/Unix
• Configurations
• syslog
• Filesystem
• ps,iostat,top
Windows
• Registry
• Eventlogs
• Filesystem
• sysinternals
Logfiles Configs Messages Traps
Alerts
Metrics
Scripts
TicketsChanges
Start Indexing Any Data in Real-time
No Parsers. No Schema.
No RDBMS.
© Splunk Inc. Confidential 2010 16
Flexible freeform search and
point-and-click navigation
Search for any term or string
Use simple Boolean operators
Visualize results by time
See original events
Navigate relationships within results
Quickly filter to remove noise
Search and Navigate
© Splunk Inc. Confidential 2010 17
Proactively monitor with
notifications and actions.
Schedule any search as an alert
Build powerful correlation with extended
search language commands
Set conditions for notification and action
Get notifications via RSS, Email or SNMP
Trigger scripts for automated actions
Send events to ticketing systems and
consoles
Monitor and Alert
© Splunk Inc. Confidential 2010 18
Summarize, visualize and analyze
real-time and historical data.
Powerfulcommands extend search to analytics
and correlation
One click, ad-hoc reports across all your IT
data to visualize results
 Summaries, statistics, trends
 Incorporate businessdata from RDBMSs
and other sources
Leveragesearch-timeknowledge to report on
anything without being limited to a schema
Schedule and distribute reports via RSS or Email
Report and Analyze
© Splunk Inc. Confidential 2010 19
Create Dashboards and Views for Everyone
Mash up Web Apps
Support Multiple Use
Cases
Website Managers
VPs of Infrastructure
IT, Line of Business or
Management
The IT Search Company 20 © Splunk Inc. 2009
How customers use Splunk
20
Compliance
Security
Application
Management
Infrastructure
Management
The IT Search Company 21 © Splunk Inc. 2009
Education
Healthcare
Energy and Utilities
Manufacturing
Cloud and Online Services
Government
Financial Services
Media
5600+LicensedCustomersin90Countries
21
Technology TelecommunicationsRetail Travel and Leisure
The IT Search Company 22 © Splunk Inc. 2009
150+EducationalInstitutionsUseSplunk
The IT Search Company 23 © Splunk Inc. 2009
23
Banca y Finanzas Telecomunicaciones Servicios OnLine
Retail Manufactura Farmaceuticas
Servicios Gobierno Educacion
Seguros
Salud
Tecnologia
+35 Clientes en LATAM
Brazil
México
Argentina
The IT Search Company 24 © Splunk Inc. 2009
Large Ivy League University
Splunk helps “predict the infrastructure we’ll need to support apps and
compliance mandates”
 Gathering data from 400+ servers and 2000+ Cisco devices
 Provides an end-to-end view of operations from switches through
business critical apps
 Engineers logged in, immediately identified network and email issues
without any Splunk training
“All new application rollouts require Splunk”
The IT Search Company 25 © Splunk Inc. 2009
Rutgers
Class registration is a land rush
 1000 hits per second peak load
 Registration System involves
Mainframe/Oracle Databases, J2EE/Web
Servers, Load Balancers/Firewalls
 Splunk grabs performance data—makes
HTTP calls into JVMs
 The data is graphed and correlated to load
and error data.
“We get paid by course credit—downtime could mean loss of revenue”
The IT Search Company 26 © Splunk Inc. 2009
WashingtonState
Needed centralized logging to give access across multiple IT silos
(Network, Security, Developers, Infrastructure)
Examples:
 Tracing email across Barracuda, Sendmail, MSFT infrastructure
 Tracking web-based sessions for single sign-on between various servers
 Analyzing response times for services as seen on the network
 Troubleshooting home grown applications that use custom log formats
 Knowing where a stolen laptop is physically when it shows up on the network
“Now multiple people can jump on issues. We’re no longer stovepipes but a
much more effective team.”
The IT Search Company 27 © Splunk Inc. 2009
TheChicagoMercantileExchangeistheworld'slargestandmostdiversederivativesexchange.They
useSplunktodiagnosenetworkissuessearchinglogsfromCiscoroutersandotherdevices.
Applications:NetworkManagement
FidelityusesSplunktomanageserversandmaintaintheitsonlineinvestmentapplications.
Applications:ServerManagement,ApplicationManagement
FiserveusesSplunktoperformsecurityinvestigationsanddrivedashboardsshowingsecurity-relevant
activityintheirfirewallandaccesscontrollogs.
Applications:NetworkSecurity
GEusesSplunkacrosstheirheterogeneousenvironmentincludingmultipleUnixflavors,Linux
mainframes,Windowsdatabases,andapplicationstomeetcompliancemandatesforrealtimecentral
loggingandroutinelog reviewandinvestigation.
Applications:Compliance
TrueCreditusesSplunktoidentifyandinvestigateanomaliesinthebehaviorofitscustomer-facingJ2EE
applicationsandOracledatabasebackend.
Applications:ApplicationManagement,DatabaseManagement
VisausesSplunkfornetworksecuritymonitoringandincidentresponse.
Applications:NetworkSecurity,NetworkManagement
Financial Services
The IT Search Company 28 © Splunk Inc. 2009
Theoldway:Limitedviewdrivesservermanagementcosts
CentralservermanagementislimitedtofilteredSNMPtrapsandperformancemetrics
Manydifferentagentsarerequiredonthesamephysicalserver
Identifyinganddiagnosingserverproblemsinvolvesdirectlyaccessingproductionsystems
Thenewway:Splunkintegrates logs, metrics &configurations
✓Searchacrossthousandsofservers
✓Indexlogs,configurations,metrics,outputofstatuscommandswithonetechnology
✓Troubleshootproblems,outagesandchronicfailuresquickly
✓Complimentexistingservermonitoringwithscheduledsearchesandreports
Operations Uses
“Splunkcutsdownonthetime
toidentifyandinvestigateour
serverproblemsandoutages
byprovidingcentralaccesstoall
ourITdata.”
AndreKocher,Sr.SystemsEngineer
Applications ChangeManagement Networking Servers VirtualizationMessaging
The IT Search Company 29 © Splunk Inc. 2009
Compliance Uses
“FailuretocomplywiththePCI
mandateequatestofailurefor
ourbusiness.Splunkenablesus
todemonstratecompliance
acrossallPCIrequirements
whilemitigatingtheoperational
impact.”
Theoldway:Complex, deficientPCI logmanagement
Creditcardmerchantsarefindingcollectingandretainingaudittrailsforatleastoneyearis
themostdauntingPCIcompliancerequirement
It’sdifficulttoaccess,analyzeandmanageallthedatafromcardprocessingsystems
ExistingPCIsolutionsareexpensive,clumsyanddifficulttomaintain
Thenewway:Easy,comprehensivePCIlogmanagement
✓SplunkforPCIisapre-packedapplicationthatprovidesrapidcompliancewithPCI
requirementsforaudittrailcollection,retentionandreview
✓Search,alertandreportonthecompleterangeofPCIrelatedissuesandrequirementsfor
logs,passwordfilesandotherITdata
✓Morethan120reportsorganizedbyrequirementsallowyoutoprovecompliancewithany
PCIcontrolfrompasswordpolicytofirewallconfiguration
PeterBassill,CISSP,GalaCoralGroup
E-Discovery HIPAA PCI SOXFISMA
The IT Search Company 30 © Splunk Inc. 2009
“MyteamusesSplunk
primarilyforcomplianceina
financialtransaction
environment.It’sworking
greattoday.Wecandoadhoc
queriesforanythingauditors
wanttosee.”
DennisScales,DirectorofInfoServices
Theoldway:TradinghourslosttotheITbottleneck
Criticalinformationneededbybrokers,tradersandcustomersabouttradesand
settlementisburiedinscatteredlogsincrypticFIXandproprietarytransactionformats
Onlydeveloperscanaccessandanalyzetradeeventsanddata
Precioustimeislostforeveryinformationrequestresultinginlostopportunityand
dissatisfiedcustomers
Thenewway:Splunkputstradedatawithineasyreach
✓SearchallFIXandproprietaryordermanagementandsettlementdatainanyformat
✓Instantaneousretrievalofanyinformationrequests
✓Powerfultransactionsearchcorrelateseventdataontheflyacrossmultiplesystems
✓Nontechnicaltradesupportstaffcananswerquestionsabouttradeexecutionfreeing
developerandITresources
Business Intelligence Uses
Customer Service Financial Services Supply Chain TelecommunicationsE-Commerce
Live Product Demonstration
sidnir@openware.com.br
tel. 11-98551-4128

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Apresentação splunk completa

  • 1. The IT Search Company Introduction
  • 2. The IT Search Company 2 © Splunk Inc. 2009 Founded 2004: First software release in 2006 Headquarters: San Francisco, CA Employees: 400, based in 8 countries. 10 Offices Customers: 5600 licensed customers in 90 countries - Over 50 of the Fortune 100! Product Downloads: Over 1,500,000 and counting Doubled in Sales each year from ‘07: $66M in 2010 Last Year-over-year Growth: 98% Company Background 2
  • 3. The IT Search Company 3 © Splunk Inc. 2009 O que é Splunk ? 3 Splunk é um motor sofisticado de busca e análise de TI. O software é instalado em apenas 5 minutos. É compativel com qualquer plataforma (moderna). Permite visibilidade de toda sua infraestructura para múltiplos objetivos.
  • 4. The IT Search Company 4 © Splunk Inc. 2009 “Two-thirds of all IT spending is just to sustain the business, not to grow or transform the business” Source: Gartner, IT Metrics: IT Spending and Staffing Report, 2010 4
  • 5. The IT Search Company 5 © Splunk Inc. 2009 Situação de uma área de TI atualmente 5 “The amount of digital information that exists in the world is growing at a 60% CAGR” - Economist 2010
  • 6. The IT Search Company 6 © Splunk Inc. 2009 IT MddSSSAAanagement Is Broken Silosofaredatascatteredeverywhere.Coupledwithdiversetechnologyandprocesses- troubleshootingiscomplex,timeconsuming,andexpensive. Storage ServiceDesk Applications Servers Compliance Development Change Management Virtualization Security Networking Virtual Physical Cloud 70% of IT’s time and budget is devoted to maintaining IT - Gartner
  • 7. © Splunk Inc. Confidential 2010 7 Additional Sources Core IT Customer-facing IT Energy Manufacturing Shipping RFID Web Services Developers App Support Telecoms Networking Desktops Servers Security Data Warehouse Storage Messaging Shopping Basket Clickstream GPS/Cellular Virtual Physical Cloud Online Services Isolated People, Systems, Tools and Data
  • 8. © Splunk Inc. Confidential 2010 8  Splunkisasearchenginefor“machinegenerateddata”  SearchandanalyzeallthedatayourITinfrastructuregeneratesfroma singlelocationinrealtime  Monitorandtroubleshootallyourapplications,serversandnetwork devicesfromoneplace–inminutesnothours  Reportandalertonyoursecurityincidentsandcompliancecontrols Splunk is the Solution! 8  A godsend for troubleshooting!  Real-time visibility into and across ALL the Infrastructure!  Takes the “SH” out of “IT”
  • 9. © Splunk Inc. Confidential 2010 9 > ssh 10.1.7.28 –l root > grep ^From log|sort -uk2,2|awk –F@'{print $2}'|sort|cut –f1-d" "
  • 10. © Splunk Inc. Confidential 2010 10
  • 11. © Splunk Inc. Confidential 2010 11
  • 12. © Splunk Inc. Confidential 2010 12 It’sthe network It’sthe AppServer It’sthe database It’suser error and the blame on…
  • 13. © Splunk Inc. Confidential 2010 13 A new way to troubleshoot ... + =
  • 14. © Splunk Inc. Confidential 2010 14 Additional Sources Core IT Customer-facing IT Everything From One Place in Real Time
  • 15. © Splunk Inc. Confidential 2010 15 Applications •Web logs •Log4J, JMS, JMX •.NET events •Code and scripts Networks • CDRs, IPDRs • syslog • SNMP • netflow Databases • Configurations • Audit/querylogs • Tables • Schemas Virtual Machines • Hypervisor • Guest OS • Guest Apps Linux/Unix • Configurations • syslog • Filesystem • ps,iostat,top Windows • Registry • Eventlogs • Filesystem • sysinternals Logfiles Configs Messages Traps Alerts Metrics Scripts TicketsChanges Start Indexing Any Data in Real-time No Parsers. No Schema. No RDBMS.
  • 16. © Splunk Inc. Confidential 2010 16 Flexible freeform search and point-and-click navigation Search for any term or string Use simple Boolean operators Visualize results by time See original events Navigate relationships within results Quickly filter to remove noise Search and Navigate
  • 17. © Splunk Inc. Confidential 2010 17 Proactively monitor with notifications and actions. Schedule any search as an alert Build powerful correlation with extended search language commands Set conditions for notification and action Get notifications via RSS, Email or SNMP Trigger scripts for automated actions Send events to ticketing systems and consoles Monitor and Alert
  • 18. © Splunk Inc. Confidential 2010 18 Summarize, visualize and analyze real-time and historical data. Powerfulcommands extend search to analytics and correlation One click, ad-hoc reports across all your IT data to visualize results  Summaries, statistics, trends  Incorporate businessdata from RDBMSs and other sources Leveragesearch-timeknowledge to report on anything without being limited to a schema Schedule and distribute reports via RSS or Email Report and Analyze
  • 19. © Splunk Inc. Confidential 2010 19 Create Dashboards and Views for Everyone Mash up Web Apps Support Multiple Use Cases Website Managers VPs of Infrastructure IT, Line of Business or Management
  • 20. The IT Search Company 20 © Splunk Inc. 2009 How customers use Splunk 20 Compliance Security Application Management Infrastructure Management
  • 21. The IT Search Company 21 © Splunk Inc. 2009 Education Healthcare Energy and Utilities Manufacturing Cloud and Online Services Government Financial Services Media 5600+LicensedCustomersin90Countries 21 Technology TelecommunicationsRetail Travel and Leisure
  • 22. The IT Search Company 22 © Splunk Inc. 2009 150+EducationalInstitutionsUseSplunk
  • 23. The IT Search Company 23 © Splunk Inc. 2009 23 Banca y Finanzas Telecomunicaciones Servicios OnLine Retail Manufactura Farmaceuticas Servicios Gobierno Educacion Seguros Salud Tecnologia +35 Clientes en LATAM Brazil México Argentina
  • 24. The IT Search Company 24 © Splunk Inc. 2009 Large Ivy League University Splunk helps “predict the infrastructure we’ll need to support apps and compliance mandates”  Gathering data from 400+ servers and 2000+ Cisco devices  Provides an end-to-end view of operations from switches through business critical apps  Engineers logged in, immediately identified network and email issues without any Splunk training “All new application rollouts require Splunk”
  • 25. The IT Search Company 25 © Splunk Inc. 2009 Rutgers Class registration is a land rush  1000 hits per second peak load  Registration System involves Mainframe/Oracle Databases, J2EE/Web Servers, Load Balancers/Firewalls  Splunk grabs performance data—makes HTTP calls into JVMs  The data is graphed and correlated to load and error data. “We get paid by course credit—downtime could mean loss of revenue”
  • 26. The IT Search Company 26 © Splunk Inc. 2009 WashingtonState Needed centralized logging to give access across multiple IT silos (Network, Security, Developers, Infrastructure) Examples:  Tracing email across Barracuda, Sendmail, MSFT infrastructure  Tracking web-based sessions for single sign-on between various servers  Analyzing response times for services as seen on the network  Troubleshooting home grown applications that use custom log formats  Knowing where a stolen laptop is physically when it shows up on the network “Now multiple people can jump on issues. We’re no longer stovepipes but a much more effective team.”
  • 27. The IT Search Company 27 © Splunk Inc. 2009 TheChicagoMercantileExchangeistheworld'slargestandmostdiversederivativesexchange.They useSplunktodiagnosenetworkissuessearchinglogsfromCiscoroutersandotherdevices. Applications:NetworkManagement FidelityusesSplunktomanageserversandmaintaintheitsonlineinvestmentapplications. Applications:ServerManagement,ApplicationManagement FiserveusesSplunktoperformsecurityinvestigationsanddrivedashboardsshowingsecurity-relevant activityintheirfirewallandaccesscontrollogs. Applications:NetworkSecurity GEusesSplunkacrosstheirheterogeneousenvironmentincludingmultipleUnixflavors,Linux mainframes,Windowsdatabases,andapplicationstomeetcompliancemandatesforrealtimecentral loggingandroutinelog reviewandinvestigation. Applications:Compliance TrueCreditusesSplunktoidentifyandinvestigateanomaliesinthebehaviorofitscustomer-facingJ2EE applicationsandOracledatabasebackend. Applications:ApplicationManagement,DatabaseManagement VisausesSplunkfornetworksecuritymonitoringandincidentresponse. Applications:NetworkSecurity,NetworkManagement Financial Services
  • 28. The IT Search Company 28 © Splunk Inc. 2009 Theoldway:Limitedviewdrivesservermanagementcosts CentralservermanagementislimitedtofilteredSNMPtrapsandperformancemetrics Manydifferentagentsarerequiredonthesamephysicalserver Identifyinganddiagnosingserverproblemsinvolvesdirectlyaccessingproductionsystems Thenewway:Splunkintegrates logs, metrics &configurations ✓Searchacrossthousandsofservers ✓Indexlogs,configurations,metrics,outputofstatuscommandswithonetechnology ✓Troubleshootproblems,outagesandchronicfailuresquickly ✓Complimentexistingservermonitoringwithscheduledsearchesandreports Operations Uses “Splunkcutsdownonthetime toidentifyandinvestigateour serverproblemsandoutages byprovidingcentralaccesstoall ourITdata.” AndreKocher,Sr.SystemsEngineer Applications ChangeManagement Networking Servers VirtualizationMessaging
  • 29. The IT Search Company 29 © Splunk Inc. 2009 Compliance Uses “FailuretocomplywiththePCI mandateequatestofailurefor ourbusiness.Splunkenablesus todemonstratecompliance acrossallPCIrequirements whilemitigatingtheoperational impact.” Theoldway:Complex, deficientPCI logmanagement Creditcardmerchantsarefindingcollectingandretainingaudittrailsforatleastoneyearis themostdauntingPCIcompliancerequirement It’sdifficulttoaccess,analyzeandmanageallthedatafromcardprocessingsystems ExistingPCIsolutionsareexpensive,clumsyanddifficulttomaintain Thenewway:Easy,comprehensivePCIlogmanagement ✓SplunkforPCIisapre-packedapplicationthatprovidesrapidcompliancewithPCI requirementsforaudittrailcollection,retentionandreview ✓Search,alertandreportonthecompleterangeofPCIrelatedissuesandrequirementsfor logs,passwordfilesandotherITdata ✓Morethan120reportsorganizedbyrequirementsallowyoutoprovecompliancewithany PCIcontrolfrompasswordpolicytofirewallconfiguration PeterBassill,CISSP,GalaCoralGroup E-Discovery HIPAA PCI SOXFISMA
  • 30. The IT Search Company 30 © Splunk Inc. 2009 “MyteamusesSplunk primarilyforcomplianceina financialtransaction environment.It’sworking greattoday.Wecandoadhoc queriesforanythingauditors wanttosee.” DennisScales,DirectorofInfoServices Theoldway:TradinghourslosttotheITbottleneck Criticalinformationneededbybrokers,tradersandcustomersabouttradesand settlementisburiedinscatteredlogsincrypticFIXandproprietarytransactionformats Onlydeveloperscanaccessandanalyzetradeeventsanddata Precioustimeislostforeveryinformationrequestresultinginlostopportunityand dissatisfiedcustomers Thenewway:Splunkputstradedatawithineasyreach ✓SearchallFIXandproprietaryordermanagementandsettlementdatainanyformat ✓Instantaneousretrievalofanyinformationrequests ✓Powerfultransactionsearchcorrelateseventdataontheflyacrossmultiplesystems ✓Nontechnicaltradesupportstaffcananswerquestionsabouttradeexecutionfreeing developerandITresources Business Intelligence Uses Customer Service Financial Services Supply Chain TelecommunicationsE-Commerce

Hinweis der Redaktion

  1.  Relatório do Gartner 2010, sobre gastos com TI e a equipe de TI, destaca que 7 dos 10 dólares são gastos apenas manter as luzes acesas.O que significa que apenas 3 em cada 10 dólares são gastos em inovação!Mais informações:O portifolio da Gartner sobre as categorias de despesas (como e dividido o gasto):Regras do negócio: Este é um indicador de quanto o recurso de TI é consumido e focada na continuação do funcionamento do negócio. Despesas não-discricionários estão incluídos no custo da execução do negócio.Crescer o negócio: Este é um indicador de quanto o recurso de TI é consumido e focada no desenvolvimento e reforço de sistemas de TI em apoio do crescimento do negócio (crescimento tipicamente orgânica). Investimentos discricionários são incluídos no custo crescer do negócio.Transforme o negócio: Este é um indicador de quanto o recurso de TI é consumido e focada na implementação de sistemas de tecnologia que permitem a empresa a aprovar novos modelos de negócios. Este é muito mais um "risco" da categoria, e que seria representado por atividades como um varejista da construção cívil mudar para compras on-line; um banco tradicional oferece serviços bancários on-line (ou mover-se para oferecer serviços de seguro), ou para um serviço de transporte para uma linha aérea comercial.Estes 2 quadros é sobre a capacitação que o Splunk fornece:Primeira parte é transformar o enorme esforço que demora para auditar, proteger e gerenciar TI.Segunda parte é como aproveitar o poder dos seus dados de máquinas para a sua organização.
  2. 3 Macro forces shaping IT now… Our vision, our mission is to make sure you can gain significant and compelling value from these secular trends.Cloud - no longer for “other people”. Mainstream; growth is outpacing prem; agility and costPrivate – Public - Dev – SaaSOn AWS, customers using Splunk to manage/monitor their appsSaaS – enterprise Apps in the cloud; and as of last week, Splunk is thereConsumerization… 5 years ago crazy if anything but standardization and consolidation – middleware, storage, Apps The BB came along, then the iphone, other smarts; mobile mail, mobile Apps; the the IPAD takes over the boardroom. Consumer technology overwhelms IT; Causes problems for IT – security for instance. But also opportunities to harvest the data these produce for business value Consolidation and virtualization are still happening in the DC and Splunk helps there, to manage your vmware and citrix servers and virtual desktopsBig Data: Some define it as: Confluence of Big Transaction Data (online transactions and online analytics (OLAP), Big interaction Data (social media, click stream, RFID, etc) resulting a whole log of Big Data Center Processing.
  3. Dentro de seu silo, os benefícios de todas estas tecnologias individuais são indiscutíveis.Infelizmente, as ferramentas que temos para gerir as infra-estruturas não acompanharam. Nós estamos vendo a mesma coisa hoje em virtualização e cloud computing: grande inovação falho por ferramentas de gestão ineficazes.O que foi criado é uma série de silos. Soluções pontuais implantados para fins específicos, e criando seu próprio silo de TI de dados, e conseguiu com seu próprio console e ferramentas. Empresas acabar com um conjunto de pessoas: uma pessoa de segurança, uma pessoa de rede, desenvolvimento, cada um com uma perspectiva de silo e uma visão estreita de uma ferramenta para a "sua" IT Data.O que nós descobrimos é que temos muitos dados que estão sendo gerados nesses ambientes. Os seres humanos precisam buscar esses dados através dos muitos silos para fazer seus trabalhos. Mas os dados estão em muitos lugares e tudo gerenciado separadamente. Sistemas de gerenciamento de alto nível tentar dar uma visão através de alguns dos silos, filtrando a maior parte dos dados essenciais de TI, e deixando os funcionários com a tarefa de ter que voltar para as muitas fontes de silos de dados para realizar suas tarefas.executivos e funcionários permanecem frustrados o que pode ser expressa como sem resposta a essas perguntas:* Por que não consigo ver o que realmente está acontecendo com o meu negócio agora?* Por que demora tanto tempo para responder a perguntas sobre as métricas-chave de negócios e questões?* Por que é tão difícil lidar com exceções quando as coisas dão errado?* Por que não podemos capturar e preservar o conhecimento sobre como ser mais eficaz?A causa fundamental dessa frustração resulta de uma desconexão entre as aplicações e sistemas utilizados
  4.  Sistemas de TI têm, naturalmente, desenvolvido em silos, organizado em torno de funções específicas, tecnologias, departamentos ou pessoas. "TI de dados 'necessários para gerenciar, fazer segurança e auditoria desses ambientes e em muitos lugares e todos gerenciados separadamente.Virtualização e cloud também foram adicionados a essa complexidade.Vimos a oportunidade de uma nova abordagem em TI e criamos o Splunk.
  5. Ask the audience how many of them found us during our 2005 beta….
  6. O conceito é simples, se o Google pode deixa você pesquisar bilhões de páginas na Web a partir de um lugar, por que não podemos fazer o mesmo para o seu datacenter?Isso é exatamente o que fizemos. Tudo a partir de um lugar em tempo real.Tivemos muito sucesso como uma ferramenta de pesquisa em TI, e a maioria do nosso negócio com o uso desse tipo
  7. A NECESSIDADE:Máquina de dados gerados = TI "matérial escuro"O problema esta em como chegar a ele. Splunk resolveutudo isso.Usando a internet como um motor de busca é impensável.transações do usuáriocomportamento do clientecomportamento da máquinaameaças de segurançaatividade fraudulentaProblema tem sido a forma de acessar os dados e também a mentalidade convencional de pensar sobre esses dados como apenas parte de um aplicativo de servidor, etcCom o Splunk abordagem é totalmente diferente:Splunk qualquer índice de dados de qualquer fonte de TI pode ser acessado em tempo real. Ponto de seus servidores ou dispositivos de rede syslog no Splunk, pode ser monitorado on-line, permitindo a mudança de monitoramento em seu sistema de arquivos ou o Registro do Windows, agendar um script para pegar as métricas do sistema, e muito mais. Não importa como você vai obter os dados, ou em que formato, no Splunk o acesso ao índice será sempre da mesma forma - sem qualquer analisadores específicos ou adaptadores para escrever ou manter. Ele armazena tanto os dados brutos e os índices principais em um armazenamento de dados, eficiente comprimido, filesystem-baseddatastore- com assinatura de dados e de auditoria opcional, se você precisa provar a integridade dos dados.
  8.  Necessidade: Acesso universal em todos os dados - precisa de logon para vários servidores, navegação em diretórios, de alguma forma seqüêncial, etc Nós estamos vendo esses dados como uma chave fundamental, e como aproveitar isso?FÁCILIDADE - todos os seus silos a partir de um único lugar - basta perguntar ao Splunk qualquer pergunta!Intuitivo - boolean, aninhados, citado e wildcard / PODEROSO - estatísticas, contadores, resumos, relatóriosITERATIVO - encontrar rapidamente a causa raiz, navegar através de seus dados, tracear as transações através de múltiplas fontes de dadosSIMPLES - tira a complexidade dos dados subjacentes que podem estar situados em qualquer lugar da sua arquiteturaSplunk torna mais fácil para pesquisar rapidamente e navegar por todos os seus dados através de silos de tecnologias e as camadas de sua infra-estruturaSplunk suporta intuitivo Boolean, quota de string, e pesquisas familiares a qualquer um à vontade na Internet. Isso permite aos usuários rapidamente iterar e refinar suas buscas sem saber nada sobre os formatos de dados específicos. CAPTURE AND EXPRESSTHE INTENT OF WHAT YOU’RE LOOKING FOR ACCURATELY. CAPTURAR E EXPRESSAR A INTENÇÃO DO QUE VOCÊ ESTÁ PROCURANDO COM PRECISÃO.Você pode investigar um problema iterativamente pesquisando sobre erros, palavras-chave, prazos e outros campos para encontrar anomalias e padrões. Mesmo pesquisa sobre eventos relacionados e transações.E, ao contrário dos sistemas tradicionais e soluções de gestão de segurança baseada em tecnologias de banco de dados relacional, Splunk pode correlacionar informações através de múltiplos servidores Splunk em diferentes centros de dados e geografias.Splunk tira a complexidade dos dados, porque você pode DISTRIBUIR pesquisa em qualquer número de servidores Splunk subjacente que podem estar SITUADA EM QUALQUER LUGAR
  9. Necessidade: A pesquisa é baseada em INTENÇÃO! Automatica.Com Splunk você pode transformar qualquer busca em um alerta para se tornar mais proativa e automaticamente detectar problemas antes que eles afetem os seus clientes.Pegue qualquer pesquisa, salve-a e execute em um horário - a cada segundo, minuto, hora ou dia.Os alertas podem desencadear notificações e ações com base no conteúdo dos resultados de busca.As notificações podem ser via email, RSS feed ou enviada para outro sistema e consoles de gerenciamento de segurança com SNMP.Os alertas podem também desencadear ações através de scripts que pode automatizar as atividades de rotina, tais como reiniciar um aplicativo ou servidor ou postar um bilhete para um sistema ou serviço de help desk .
  10.  Necessidade: Às vezes você precisa de uma visão panorâmica fornecida por relatórios resumidos, tabelas e gráficos!Com Splunk você pode casar com capacidades poderosa de comunicação, com velocidade, flexibilidade e escala de pesquisa do Splunk.A simplicidade de analisar enormes quantidades de dados vai surpreender você (e seu chefe).Exemplo cliente: dos EUA Eles tinham um problema que exigia o 'Splunk "seus dados estavam no Google para diagnosticar um problema de servidor. Com o Splunk esta visibilidade permitiu-lhes optimizar o ambiente para as buscas mais popular e crítico. "Em apenas 2 cliques, nós criamos um relatório para fornecer feedback imediato sobre o que eles estavam precisando para sintonizar e melhorar a velocidade das buscas desse crítico website".Por exemplo, um relatório pode mostrar o total de bytes enviados por endereço IP a partir de eventos firewall atividade, uma tabela mostrando bytes por protocolo por endereço IP, ou um gráfico ilustrando o tráfego de firewall por hora para o laptop de um funcionário específico.Qualquer campo pode ser usado como critérios de relatórios. E lembre-se, porque os campos são identificados como você procura, você pode especificar novos campos, sem re-indexação de dados.Os relatórios também podem ser programados como alertas e executar em uma base periódica. Envie os resultados para os membros da equipe por email ou RSS feed
  11.  Splunk amplia o poder da TI de pesquisa para cada desktop.Os usuários podem criar dashboards personalizados em minutos com editor dashboards Splunk e fazer mais sentido os volumes enormes de dados à sua disposição.Combina pesquisas pré-definidos, gráficos, alertas e relatórios em um painel poderoso. Ou criar mashups com outros Web-based Apps, como o Tivoli, SAP, consoles de segurança e muito mais.Agora gerentes, analistas de segurança, auditores, desenvolvedores e administradores de sistemas estão todos habilitados a obter mais e mais informações do seu departamento de TI
  12. Como nossos usuários usam Splunk? Eles geralmente começam com a busca para solucionar problemas ou investigar incidentes. em seguida, eles 'add conhecimento " significa fazer seus dados tornar-se mais útil. Então eles começam a ver o poder do Splunk e automatizam o monitoramento em condições específicas, ameaças, etc Então, eles começam a usar relatórios poderosos e ferramentas de gráficos para analisar seus dados para todos os tipos de coisas.Dados da máquina são um registro categórico de todo o comportamento máquinas, servidores, redes, usuários, clientes! Splunk pode ser usado para melhorar o significado e a inteligência a partir destes dados operacionais.
  13. Talking PointsThis slide of logos represents a subset of all of our customers in education.Today (as of May 2010), we have over 150 educational institutions using Splunk, including universities, colleges, research institutions and other academic institutions.