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Market
segmentation
Targeting
Positioning
Profiling
Basis of Market Segmentation
Gender
Age group
Income
Lifestyle
Health
Condition
Requirements for Effective Segmentation
Measurable
Accessible
Substantial
Differentiable
Actionable
Size, Purchasing Power, And Profiles
Effectively reached and served
Profitable enough to serve
Conceptually distinguishable
Attracting and serving the segments
Evaluating Market Segments
Segment
Size
Segment
Growth
Segment
Attractiveness
Company
Objectives
& Resources
Segment Attractiveness
Competition
Substitute
Products
Power of
Buyers
Power of
Suppliers
Targeting
Targeting is the selection of the target Market/
individuals we want to win over for a
particular product/ service.
7-10
practice of
tailoring
products
Choosing a Targeting Strategy Depends on:
Company Resources
Product variability
Market variability
Product life-cycle stage
Competitor’s marketing strategies
Positioning is the
act of designing
the company’s
offering and image
to occupy a
distinctive place in
the target market’s
mind”
Product positioning
Market Share
Importance of customer mind
“The Battle is won in the Mind”
FeelingsImpressions
Perceptions
 Product Can be absent from mind
 Struggling for a “place” in the mind
 Prominently positioned in the mind
Positioning maps show consumer perceptions of their brands
versus competing products on important buying dimensions
Positioning maps
Low Quality High Quality
ExpensiveLessExpensive
Positioning map
Which Differences to Promote.
Important
Distinctive
Superior Communicable
Preemptive
Cannot easily copy
Affordable
Value Propositions
Price
Benefits
More Same Less
More
Same
Less
Winning
Value
Propositions
Losing Value
Propositions
Developing a Positioning Statement
Concept
&
Point of
Difference
Target
segment
and need
Brand
To Our
is
that
Brand
For World Wide Web users
who enjoy books
Amazon.com
is a retail bookseller that provides
instant access to over
1.1 million books
Amazon.com provides a combination of
extraordinary convenience, low prices,
and comprehensive selection.
Target segment
and need Brand Concept Point of
Difference
Style on
a budget.
Volvo
is
Volvo is the
family
automobile
that
offers maximum
safety.
For upscale
American
families
Target segment
and need Brand Concept Point of
Difference
BRAND
A name, term, design, symbol, or combination of
these elements that identifies a product and
distinguishes it from its competitors
Elements of a brand
Brand Name
Brand Mark
Trade Name
Trade Character
Trade Mark
Brand Development
• Brand Strategy
• Brand Personality
• Brand Identity
--- Brand Name
--- Logo
--- Icons and imageries
--- Color
--- Typeface/ Font
Brand Strategy
• Story
• Trigger
• Exposure
• Experience
• Reward
Brand Personality
Consistent with positioning and brand strategy
Affects the brand name, logo design, icon, color
Hard boots – meant for adventure
Brand Identity
This is the tangible part of your brand that helps
customers to identify your brand
What’s the FIRST BRAND you think of when
you see this colour?
What’s the FIRST BRAND you think of
when you see this colour?
What’s the FIRST BRAND you think of
when you see this colour?
Brand Identity-Brand Color
• Choose a color that matches brand personality
• CMYK, RGB and Pantone codes
• Always use CMYK or Pantone for accurate printing
• Define what your brand colors are (CMYK, Pantone
code) and how they should be used
What’s the FIRST BRAND you think of
when you see this Letter?
Points for consideration:
• Consistent with brand strategy and personality
• Number of syllables
• Pronunciation and recall
• Beginning alphabet and implications
• Cultural differences
• Registered trade-names and implications
Brand Logo
• Easy to identify
• Easy to remember
• Unique/ differentiate
• Meaningful
• Create a unique logo
Tips for a good logo design
• Creative
• Simple
• Elegant & professional
• Meaningful
• Smart color choices
• Facilitates printing without issues
• Clever visual concept
Tips for a good logo design
Bad Logo
Bad Logo
The history
Apple quickly simplified their logo to a literal apple.
The history
13 | 49
Brand Icon
• Easy and quick identification with product and its
purpose
• Consistent with brand personality (eg: butterfly
icon for an asthmatic inhaler)
• Recall factor
Slogans and Taglines
Slogan is used in advertising to create an awareness and
attract people. also called a tagline
can enhance the value and relevance of brand
Slogans and Taglines
Usual slogan Characteristics :
A concise, direct, Clear and Striking formula;
Maximum of 5 Words
Easy to remember;
Slogans and Taglines
Branding Common Mistakes
• Logo too small
• Poor contrast
• No exclusion zone
• Gets weaker from beginning to end
Inaccurate color
• Typography
• Wrong brand personality
• Altered logo/icon by designers
Top Ten Branding Mistakes
1. INCONSISTENT CORPORATE IDENTITY:
A company must use the same name, logo and tag
line in every contact inside and outside the company.
Ten Ways to Kill your Company Branding
Top Ten Branding Mistakes
2. POOR VISUALS (or no visuals)
Have a consistent visual picture and logo that comes
to represent the company
Ten Ways to Kill your Company Branding
Top Ten Branding Mistakes
3. NOT TRAINING EMPLOYEES
Think of your employees as potentially walking, talking
billboards. Pump them up about the name, logo and tag line
- train them to be community ambassadors in your
marketing campaign. Reward them when you find them
doing it right
Top Ten Branding Mistakes
4. FAILURE TO TRACK BRANDING EFFORTS
Every time someone calls your company, the person on the
phone should gently probe for how they came to call your
company. Record the answers and keep a master list. This
data should direct future marketing.
Top Ten Branding Mistakes
5. NOT USING EXISTING CONSUMERS, CLIENTS, PATIENTS FOR
BRANDING
WOM (word of mouth advertising).
Top Ten Branding Mistakes
6. LETTING MARKETING MATERIALS GET STALE
Don't use the same television or radio ad for three years —
when your materials are stale, people ignore them and tune
out your message.
Top Ten Branding Mistakes
7. FAILING TO FOCUS BRANDING ON THE CORE SERVICE
Sitck to communicating about your core product or service
and your unique selling proposition. Consistancy is key.
Top Ten Branding Mistakes
8. NOT HAVING A TAG LINE THAT IS BELIEVABLE
If the tag line doesn't match the reality for your consumer,
they will not believe it and they will kill your marketing
efforts with negative word-of-mouth comments.
Ten Ways to Kill your Company Branding
Top Ten Branding Mistakes
9. FAILING TO "GRAB" THE PUBLIC WITH YOUR TAG LINE
Good tag lines are usually three to six believable words that
match your core services AND have great appeal.
When Wal-Mart came up with "Always lower prices. Always"
they were telling us we were going to save money every time we
shopped in their store … not just during a sale or blue light
special ALWAYS.
Ten Ways to Kill your Company Branding
Top Ten Branding Mistakes
10. NOT KNOWING WHERE SUCCESSFUL BRANDING
STARTS
Successful branding starts inside the company. Only you
know your core service. Only you and your staff deliver the
message. Talk to your consumers often. Only you can catch
an employee being a good ambassador and reward them for
it.
Segmentation, Targeting & Positioning and Product branding

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Segmentation, Targeting & Positioning and Product branding

  • 1.
  • 3.
  • 4.
  • 5. Basis of Market Segmentation Gender Age group Income Lifestyle Health Condition
  • 6. Requirements for Effective Segmentation Measurable Accessible Substantial Differentiable Actionable Size, Purchasing Power, And Profiles Effectively reached and served Profitable enough to serve Conceptually distinguishable Attracting and serving the segments
  • 9. Targeting Targeting is the selection of the target Market/ individuals we want to win over for a particular product/ service.
  • 11. Choosing a Targeting Strategy Depends on: Company Resources Product variability Market variability Product life-cycle stage Competitor’s marketing strategies
  • 12.
  • 13.
  • 14. Positioning is the act of designing the company’s offering and image to occupy a distinctive place in the target market’s mind” Product positioning
  • 15. Market Share Importance of customer mind
  • 16. “The Battle is won in the Mind” FeelingsImpressions Perceptions
  • 17.  Product Can be absent from mind  Struggling for a “place” in the mind  Prominently positioned in the mind Positioning maps show consumer perceptions of their brands versus competing products on important buying dimensions Positioning maps
  • 18. Low Quality High Quality ExpensiveLessExpensive Positioning map
  • 19. Which Differences to Promote. Important Distinctive Superior Communicable Preemptive Cannot easily copy Affordable
  • 20. Value Propositions Price Benefits More Same Less More Same Less Winning Value Propositions Losing Value Propositions
  • 21. Developing a Positioning Statement Concept & Point of Difference Target segment and need Brand To Our is that
  • 22. Brand For World Wide Web users who enjoy books Amazon.com is a retail bookseller that provides instant access to over 1.1 million books Amazon.com provides a combination of extraordinary convenience, low prices, and comprehensive selection.
  • 23. Target segment and need Brand Concept Point of Difference Style on a budget. Volvo is Volvo is the family automobile that offers maximum safety. For upscale American families
  • 24. Target segment and need Brand Concept Point of Difference
  • 25. BRAND A name, term, design, symbol, or combination of these elements that identifies a product and distinguishes it from its competitors
  • 26. Elements of a brand Brand Name Brand Mark Trade Name Trade Character Trade Mark
  • 27. Brand Development • Brand Strategy • Brand Personality • Brand Identity --- Brand Name --- Logo --- Icons and imageries --- Color --- Typeface/ Font
  • 28. Brand Strategy • Story • Trigger • Exposure • Experience • Reward
  • 29. Brand Personality Consistent with positioning and brand strategy Affects the brand name, logo design, icon, color Hard boots – meant for adventure
  • 30. Brand Identity This is the tangible part of your brand that helps customers to identify your brand
  • 31. What’s the FIRST BRAND you think of when you see this colour?
  • 32. What’s the FIRST BRAND you think of when you see this colour?
  • 33. What’s the FIRST BRAND you think of when you see this colour?
  • 34. Brand Identity-Brand Color • Choose a color that matches brand personality • CMYK, RGB and Pantone codes • Always use CMYK or Pantone for accurate printing • Define what your brand colors are (CMYK, Pantone code) and how they should be used
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  • 36. What’s the FIRST BRAND you think of when you see this Letter?
  • 37. Points for consideration: • Consistent with brand strategy and personality • Number of syllables • Pronunciation and recall • Beginning alphabet and implications • Cultural differences • Registered trade-names and implications
  • 38. Brand Logo • Easy to identify • Easy to remember • Unique/ differentiate • Meaningful • Create a unique logo
  • 39. Tips for a good logo design • Creative • Simple • Elegant & professional • Meaningful • Smart color choices • Facilitates printing without issues • Clever visual concept
  • 40. Tips for a good logo design
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  • 45. The history Apple quickly simplified their logo to a literal apple.
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  • 50. Brand Icon • Easy and quick identification with product and its purpose • Consistent with brand personality (eg: butterfly icon for an asthmatic inhaler) • Recall factor
  • 51. Slogans and Taglines Slogan is used in advertising to create an awareness and attract people. also called a tagline can enhance the value and relevance of brand
  • 53. Usual slogan Characteristics : A concise, direct, Clear and Striking formula; Maximum of 5 Words Easy to remember;
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  • 58. Branding Common Mistakes • Logo too small • Poor contrast • No exclusion zone • Gets weaker from beginning to end Inaccurate color • Typography • Wrong brand personality • Altered logo/icon by designers
  • 59. Top Ten Branding Mistakes 1. INCONSISTENT CORPORATE IDENTITY: A company must use the same name, logo and tag line in every contact inside and outside the company. Ten Ways to Kill your Company Branding
  • 60. Top Ten Branding Mistakes 2. POOR VISUALS (or no visuals) Have a consistent visual picture and logo that comes to represent the company Ten Ways to Kill your Company Branding
  • 61. Top Ten Branding Mistakes 3. NOT TRAINING EMPLOYEES Think of your employees as potentially walking, talking billboards. Pump them up about the name, logo and tag line - train them to be community ambassadors in your marketing campaign. Reward them when you find them doing it right
  • 62. Top Ten Branding Mistakes 4. FAILURE TO TRACK BRANDING EFFORTS Every time someone calls your company, the person on the phone should gently probe for how they came to call your company. Record the answers and keep a master list. This data should direct future marketing.
  • 63. Top Ten Branding Mistakes 5. NOT USING EXISTING CONSUMERS, CLIENTS, PATIENTS FOR BRANDING WOM (word of mouth advertising).
  • 64. Top Ten Branding Mistakes 6. LETTING MARKETING MATERIALS GET STALE Don't use the same television or radio ad for three years — when your materials are stale, people ignore them and tune out your message.
  • 65. Top Ten Branding Mistakes 7. FAILING TO FOCUS BRANDING ON THE CORE SERVICE Sitck to communicating about your core product or service and your unique selling proposition. Consistancy is key.
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  • 67. Top Ten Branding Mistakes 8. NOT HAVING A TAG LINE THAT IS BELIEVABLE If the tag line doesn't match the reality for your consumer, they will not believe it and they will kill your marketing efforts with negative word-of-mouth comments. Ten Ways to Kill your Company Branding
  • 68. Top Ten Branding Mistakes 9. FAILING TO "GRAB" THE PUBLIC WITH YOUR TAG LINE Good tag lines are usually three to six believable words that match your core services AND have great appeal. When Wal-Mart came up with "Always lower prices. Always" they were telling us we were going to save money every time we shopped in their store … not just during a sale or blue light special ALWAYS. Ten Ways to Kill your Company Branding
  • 69. Top Ten Branding Mistakes 10. NOT KNOWING WHERE SUCCESSFUL BRANDING STARTS Successful branding starts inside the company. Only you know your core service. Only you and your staff deliver the message. Talk to your consumers often. Only you can catch an employee being a good ambassador and reward them for it.