1. 7 STEPSTO NEGOTIATING
YOUR BUSINESS
PROBLEMS AWAY
2.
Decide on your
preferred outcome
What do you most
want to achieve? E.G,
getting paid, making
your point, retaining
the client
3.
Decide on the
minimum outcome
you will settle for
4.
Script some possible
conversations
Outline key points,
possible comebacks,
counter-arguments
If you can't get
exactly what you
want, what's the deal
breaker?
5.
Confront the person,
then walk away
Keep calm and follow
your script. Give the
other person time to
consider your words
1.
Outline the situation
for yourself
What is the most
important aspect of
the problem?
Infographic created
by Sharon Hurley Hall
www.sharonhh.com
6.
Set a deadline for
resolution
Don't let the situation
fester unresolved
for weeks
7.
Do a post-mortem
then let it go
See how you could
have changed the
outcome and make
notes for next time