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- Albert Einstein
“Knowledge is Experience
everything else is just
Information”
The 2.5LB mass
in our heads is
an experience
machine
WE MUST ACCEPT
A lot happens that
is subconscious
non verbal
and
out of reach
of the consumer
So asking consumers about their
experiences after the fact
IS JUS ET NOIS
and design is the most
difficult experience
to articulate
but because design is
one of the most
important
business drivers
businesses must focus on it
with the added value &
knowledge from
consumer neuroscience
3 Neuro Principles of
Experiential Design
self conceptualisation
self observation
active participation & real experience
active participation &
real experience
stimulates
all the senses
self observation
provides consequential
reflection
self conceptualisation
is
thought provoking
EXPERIENTIAL
DESIGN
to address a real
problem
THE FACTS
talk on a mobile phone
while driving and you
are 4 TIMES
more likely to
CRASH
than if you don’t
8 0 %OF DRIVERS
TALK ON
THEIR MOBILE
YOUNGdrivers are most
AT RISK
THE BRIEF:
Apply Principles of
Experiential Design
create a social
marketing campaign
target young drivers
& mobile phone use
THE CHALLENGE:
Find a channel that enables
driving and mobile phone use
THE INGREDIENTS
a car
a phone
THE SOLUTION
A driving game
never seen before
THETWIST
An incoming call during game play
THE REVEAL
Answer the call and receive a safe
driving message fromVIC Roads
THE END
OVER 40,000
DOWNLOADS
OVER 2,200REVIEWS
ONE OF 2009’SMOST POPULARFREE APPS
1,000’s of SOCIAL
MEDIA SITES
NATIONAL &
INTERNATIONAL
MEDIA HEADLINES
RANKED 2nd MOST
POPULAR RACING APP
Dr Shane G Moon

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Experiential Design as a Business Value Driver Part I