Tier II and III cities in India are becoming specialized business processing outsourcing hubs. Some cities are being looked at as specific clusters to be developed to service different industry verticals.

1. Cities and their Specialization Potential
Transaction- Good voice skills
processing focus
Low-cost
Potential for
destination for
F&A; good
back office
commerce /
accounting skills
Mostly IT focus,
Strong IT focus given the relative
preference towards
science / engineering
Source: http://www.itonews.eu/files/f12100720501.pdf
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